Purpose – This paper explores theoretical perspectives on supervisors' pedagogical dilemmas when decidingwhether to terminate or continue problematic supervision relationships. This paper aims to unravel thecomplexities and challenges inherent in such decision-making processes while also discussing potentialsupport mechanisms for supervisors.

Design/methodology/approach – Adopting a reflective narrative approach, this paper presents a fictionalnarrative to illustrate the intricacies of doctoral supervision. The narrative is divided into three parts, eachfollowed by an analysis rooted in theoretical perspectives.

Findings – This article offers guidelines across individual, departmental and organisational levels to addresscritical moments in doctoral supervision. By incorporating various strategies and perspectives, it helps tounderstand the dilemmas that supervisors may encounter. A decision-making support guide is also provided tosuggest ways of handling these challenging situations.

Practical implications – Drawing from theoretical perspectives, this paper offers practical solutions. Asupervision support guide is developed to help establish support mechanisms at different levels, assistingsupervisors in managing critical moments in doctoral supervision.

Originality/value – Addressing a rarely discussed issue, this paper highlights the complexity of supervisors'decisions regarding the termination of PhD students. It not only sheds light on these difficult choices but alsooffers practical guidelines for supervisors navigating such scenarios.