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Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part I)
University West, School of Business, Economics and IT, Division of Business Administration. (KAMAIL iAIL)ORCID iD: 0000-0001-6729-884X
2023 (English)In: Learning Organization, ISSN 0969-6474, E-ISSN 1758-7905, Vol. 30, no 2, p. 117-136Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this two-part study is to systematically review, analyze and critically synthesize the current state of empirical research on knowledge loss induced by organizational member turnover (KLT).

Design/methodology/approach – A systematic literature review was conducted based on 91 empiricalstudies on KLT.

Findings – Part I of the study contributes to the advancement of KLT scholarship by mapping key developments in empirical research on KLT (publication trends, methodological and theoretical foci, heterogeneity of geographical, industrial and organizational contexts); encapsulating KLT antecedents associated with both voluntary and involuntary turnover; and revealing a broad scope of KLT effects at organizational and unit level.

Research limitations/implications – This study has limitations related to inclusion/exclusion criteriaused for creating the review sample and the “Antecedents–Phenomenon–Outcomes” logic used to synthesize the findings.

Originality/value – Part I of the study offers a systematic synthesis of KLT empirical research with respect to KLT antecedents, outcomes and factors affecting them.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2023. Vol. 30, no 2, p. 117-136
Keywords [en]
Knowledge loss, Organizational forgetting, Organizational member turnover, Knowledge management, Systematic literature review
National Category
Educational Sciences Business Administration
Research subject
Work-Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-20665DOI: 10.1108/tlo-09-2022-0107ISI: 000925554600001Scopus ID: 2-s2.0-85147411832OAI: oai:DiVA.org:hv-20665DiVA, id: diva2:1793922
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CC BY 4.0

Available from: 2023-09-04 Created: 2023-09-04 Last updated: 2025-09-30

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fulltext(328 kB)298 downloads
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Galan, Nataliya

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