Social media platforms have in the last decade been widely used in the workplace. Although many organizations use multiple social media platforms for different purposes, recent research has focussed on the use of single social media platforms and its implications for work practices. The present study focuses on multiple social media use in the workplace. This perspective embraces social media platforms used for both internal and external purposes, as well as social media content produced on third-party platforms. Moreover, few studies focus on how the use of multiple social media in the workplace affects existing work practices. Therefore, this study aims to examine how new work practices develop over time and how the workplace is transformed due to the ongoing use of multiple social media. The present study contributes to the Information Systems (IS) literature by emphasizing that the explicit features of “algorithmic phenomena” of social media platforms, like ever-changing algorithms and transparency, create the need for new work practices as well as new organizational structures.

The increasing implementation of digital technologies in organizations such as social media platforms is fundamentally transforming the nature of services encounters [1, 2], not least in the hospitality industry. This causes new ways of working for hotel employees, causing disruption in service routines and work tasks. There are few qualitative studies that are focusing on the hospitality industry and technostress. The present study focus on technostress among employees in an international hotel chain. Data have been collected in eight European countries over a period of seven years. The Person-Technology fit model is used in order to identify and analyze stressors and strains deriving from social media use. The results indicate that techno stressors such as work overload, work-life conflict, and changing algorithms creates negative stressors. The study makes a theoretical contribution to technostress research in the Information Systems research as well as the hospitality research field by uncovering negative stressors and strains created over time.

Multiple organizational social media (MOSM) foster new ways of communication, interaction and new encounters for organizations that can cause stress. Earlier research on social media and technostress have focused on negative stressors, hence there is a lack of studies focusing on both positive and negative stressors deriving from social media. In this study, both negative and positive stressors and strains deriving from using MOSM are studied in an international hotel chain with employees in eight European countries over a period of seven years. The results indicate that techno stressors such as work overload, work-life conflict, and changing algorithms creates negative stressors. However, positive stressors such as the ability to create new ways of providing service was also found. The study makes a theoretical contribution to technostress research in the Information Systems research field by uncovering both positive and negative stressors and strains created over time as well as suggests a development of the Person-Technology fit model.

Multiple organizational social media (MOSM) foster new ways of communication, interaction and new encounters for organizations that can cause stress. There is a lack of studies focusing on both positive and negative stressors deriving from social media. In this study, both negative and positive stressors and strains deriving from using MOSM are studied in an international hotel chain with employees in eight European countries over a period of seven years. The results indicate that techno stressors such as work overload, work-life conflict, and changing algorithms create negative stressors. However, positive stressors such as the ability to create new ways of providing service were also found. The study makes a theoretical contribution to technostress research in the Information Systems research field by uncovering both positive and negative stressors and strains created over time as well as suggesting a development of the Person-Technology fit model.

There are vital challenges for organization undergoing digital transformation, especially those that rely more and more on the ever-evolving platform economy. The hotel industry faces key problems as they need to have the power to control and augment the value chain supported by an ongoing access to accurate data (such as online customer behavior). We discuss on a conceptual level how such disruptive economic changes appear in the analogue and physical practice, at place in hotel organisations. We explore the practice of analogue disruption as it emerges as struggles and discontinuities that may not bring the expected flow of value to the business. This paper aims to examine how analogue disruptions takes place due to the ongoing digitalization in the hotel sector through the platform economy. We here apply a qualitative analysis with interpretative methodologies, that will open for further knowledge and insights on the analogue disruption of digital transformation. © 2023 IEEE Computer Society. All rights reserved.

Hardly any organization remains unaffected by the digitalization of society and the whole global economy is shaken by disruptive digital innovations (DDI). This calls for strategic responses from incumbent firms to remain relevant in a changing environment. This study explores the phenomenon of digital transformation and the development of digital business strategy in the context of incumbent firms, in this case, the hotel industry. We address the following research questions: 1) How are hotel organizations disrupted by digital innovations? and 2) How do they respond strategically to these disruptions? The research approach consists of multiple longitudinal case studies of two international hotel chains, offering a rich dataset. “Strategy-as-practice” is used as a theoretical lens. The results show three overall organizational responses due to DDI including: 1) relating to a new digital business environment; 2) translating strategy to practices 3) renegotiating value. Contributions include extending the existing literature on digital strategies and responses to digital disruptions in incumbent firms as well as providing implications to practice.

I denna artikel presenteras en internationell studie från Doing Business vid Worlbank.org, om hur effektiva insolvensförfaranden är i de olika länderna. Det som granskats är hur den insolvensrättsliga lagstiftningens utformad, tiden för genomförande, kostnaderna för förfarandena och det ekonomiska resultatet. Studien visar bland annat att USA, Finland och Japan är mest framgångsrika med att lösa insolvensförfaranden i världen. I denna artikel presenteras studiens resultat. Artikeln avslutas med egna reflektioner.

The tremendous impact of the coronavirus pandemic on the global aviation industry has led to many cases of airline financial distress and bankruptcy. The Asia–Pacific region (APAC) contains more than half of the world’s population, and its airlines had the highest profit margin of any region. In this study, we investigate whether corporate sustainability practice can reduce the financial distress risk of air carriers, and, if so, what would the effect be in APAC? We first examine the relationship between environmental, social, and governance disclosure and the likelihood of financial distress of airlines as measured by the Altman Z″-score. Second, we analyze the moderating role of being an APAC airline in this relationship. The findings support the claim that implementing environmental actions may increase financial distress risk, and by improving social and governance activities, airlines can mitigate the risk of financial distress. The negative influence of the environmental pillar and the positive influence of the social pillar can be smaller for APAC airlines. Our study provides empirical evidence of the influence of environmental, social, and governance (ESG) on the likelihood of financial distress in the airline industry. Moreover, we analyze the moderating role of being an APAC airline in the relationship between sustainability and financial distress. This study has significant implications for executives, managers, and policymakers in the aviation industry on ESG strategy decisions and the general issue of sustainability.

The outbreak of the global pandemic COVID-19 meant an extreme intensification of digitalization in education. Around the world, technology became a prerequisite for continuing education, as schools were to switch to distance education. Drawing on an institutional logics perspective, this paper aims to explore school leaders' experiences and insights from running a virtual school overnight. Data includes a survey of105 school leaders in Swedish high schools. The results show clear challenges for schools as institutions, yet most of the school leaders perceived that the shift to virtual classrooms went well and can lead to lasting value for the school. Still, when facing a new situation, organizational problems are uncovered, and the importance of brick-and-mortar schools becomes visible. Contributions include analyzing an extreme case of digitization in schools and conceptualizing two faces of digitalization, that constitute both a preservative and disruptive force in institutional logic.

Purpose – In this study, the authors explore teachers’ experiences of work during the pandemic using the analytic lens of technostress. More specifically, the authors investigate how the sudden transition to distance education induces technostress among teachers in relation to their teaching practice.

Design/methodology/approach – The data gathering method constitutes a questionnaire that exploreshow teachers’ work situation was affected by shifting to distance education. 286 Swedish teachers answered the open-ended questionnaire.

Findings – The results demonstrate how technostress creators, technostress strains and teachers’ coping strategies are expressed in teaching practice during an extreme case of digitalization.

Originality/value – The authors contribute to the work on technostress by suggesting the theoretical concept of “technorest” to shed light on alternative effects of the digitalization of work practice. Furthermore, the authors give examples of technorest creators which the authors term “techno-shields” and “techno-security”.

The results could be interesting to enhance the understanding of the digitalization of work practices and cultivate a more favorable work situation