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  • 51.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design.
    Assmo, Per
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Taking Care Seriously: Transforming Practices by Design2017Conference paper (Refereed)
  • 52.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics. Reykjavik University, School of Computer Science, Reykjavik , Iceland.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundin, Johan
    University of Gothenburg, Department of Applied IT, Gothenburg , Sweden.
    Cerna, Katerina
    University of Gothenburg, Department of Education, Communication and Learning, Gothenburg , Sweden.
    Steineck, Gunnar
    University of Gothenburg, Department of Oncology, Gothenburg , Sweden.
    The Virtual Clinic: Two-sided Affordances in Consultation Practice2019In: Computer Supported Cooperative Work: The Journal of Collaborative Computing and Work Practices, ISSN 0925-9724, E-ISSN 1573-7551, Vol. 28, no 3-4, p. 435-468Article in journal (Refereed)
    Abstract [en]

    Telecare has the potential to increase the quality of care while also decreasing costs. However, despite great potential, efficiency in care practices and cost reduction remain hypothetical. Within computer supported cooperative work (CSCW), one focus of telecare research has been on awareness support in distributed real-time communication in comparison to physical meetings since face-to-face consultations have been known as the “gold standard” of conducting care. Research has shown that it is hard to maintain qualities such as awareness through video-mediated meetings. In this research, the goal has not been to mimic the qualities of face-to-face consultations but rather to document the qualities of three types of patient meetings (consultations) and to understand in what kinds of situations each consultation type is a viable option. In this paper, we focus on the essential qualities of i) face-to-face consultations, ii) video-based consultations, and iii) telephone consultations and shed light on their affordances. The research contribution includes an extension of the affordance lens to incorporate socio-technical, two-sided affordances, that constitute important aspects for understanding complexity when heterogeneous actors co-existing in a practice, where affordances can differ for different “sides” in the complex practice—a view that is fruitful when dealing with heterogeneous actors and a set of analog and digital tools in a practice.

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  • 53.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundin, Johan
    Gothenburg University, Applied Information Technology.
    Steineck, G.
    Transition at Work: Introducing Video-mediated Consultation to Cancer Rehabilitation.2017Conference paper (Other academic)
  • 54.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media and Design.
    Rystedt, Hans
    ) University of Gothenburg, Department of Education, Communication and Learning, SE-405 30 Gothenburg, Sweden.
    Creating a Boundary Practice by Co-Design2016In: AIS SIGPRAG Pre-­ICIS Workshop 2016, 2016Conference paper (Refereed)
    Abstract [en]

    This paper explores the role of boundaries in a co-design process and how design work can be organized in order to manage the existing boundaries. The source of boundaries in design lies in the interface and dynamics between use practices, design practices and work practices.We will benefit from the boundary literature in order to contribute to practice-based design approaches in general, and to co-design approaches in particular.The researchis based on empirical data from a 2-year co-design process within the home care sector; involving participants from several professional groups: caregivers and care recipients. This paper focuses primarily on the caregivers (practitioners), the care recipients (elderly) and the designers. We particularly take into account the diversity of the participants in the co-design initiative and how these participants (representing two user groups) influenced the design process over time, and how their participation enabled the crossing of boundaries and the creation of a new boundary practice. Finally, the role of the designer is discussed in terms of redirecting its function towards facilitation instead of negotiation.

  • 55.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Pries-Heje, Jan
    Roskilde University, Roskilde, Denmark,.
    Learning at the digital boundaries2017In: Diffusion and adoption of information technology: Proceedings of the IFIP WG 8.6 working conference on the diffusion and adoption of information technology, Guimares, Portugal, June 2017, IFIP , 2017, p. 1-4Conference paper (Other academic)
    Abstract [en]

    The blurring of boundaries between work life and private life, between Spredsheets and Facebook, between societal and private means that we need to reconsider learning both in the perspective of adoption of technological change and, as diffusion of continuous innovation. Both organizations and technologies are undergoing fundamental changes that transform and create new challenges in the ways we work and learn. Many organizations today require continuous development and effective learning processes to meet the challenges of globalization and digitalization. The questions that need to be raised are what new skills need to be recruited, and how can the capabilities and functionality be distributed among a mixture of both human and technical "workforce"? In this position paper we discuss arguments for a future research agenda where new digital phenomena's are viewed from a"learning at the digital boundaries" perspective, taking into account different waves of digitalization and infrastructural challenges at the boundaries of organizational setting and private life.

  • 56.
    Johansson, Ann
    et al.
    University West.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Stahl-Falck, Pia
    Svensson, Lars
    University West, Department of Informatics and Mathematics.
    Attitudes to ICT in a Healthcare Organisation2001In: IRIS 24: proceedings of the 24th Information Systems Research Seminar in Scandinavia / [ed] Solveig Bjørnestad ... (eds.)., Bergen: Department of Information Science, Univ. of Bergen , 2001Conference paper (Refereed)
  • 57.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Sweden.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Co-Creation in a Boundary Practice: Lessons Learned from an Engaged Scholarship Approach2013In: 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime, 2013, p. 757-766Conference paper (Other academic)
    Abstract [en]

    In this article, Engaged Scholarship is disentangled from a co-creation and boundary practice perspective. The focus is on the attached inside researcher in collaborative basic research and action research project. Within the information systems discipline the intersection between collaborative basic research and action research is not that well explored. An extra interest has been on the transformation of descriptions to proposed actions that takes place in this intersection. From our empirical findings of an Engaged Scholarship project we have identified four lessons learned that could be used as considerations and proposed actions for the attached inside researcher. The lessons learned are derived from four theoretical themes: co-creation,dialogue, boundary practice and boundary objects. The empirical data presented in the article is from a project called Free2Ride, which was a co-creation project between researchers, ICT-developers and members from two equestrian clubs.

  • 58.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Dynamics in a innovation boundary context: exploring an living lab process from a community of practice perspective2011In: Proceedings of OLKC 2011, Organisational Learning Knowledge Capabilities Conference, Hull, England, UK., OKLC , 2011, p. 1-15Conference paper (Refereed)
    Abstract [en]

    This paper is based on a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. The research question is: How can a boundary context, such as a living lab process, be nderstood and facilitated from a community of practice perspective? We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An an action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the unit of analysis. The analysis indicates several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as brokering. The process highlights two different levels of brokering: i) inner-level brokering; and ii) outer-level brokering.

  • 59.
    Johansson, Lars-Olof
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Exploring digital service innovation-a Scandinavian perspective2018Conference paper (Refereed)
    Abstract [en]

    The research in this paper has digital services innovation to support Human-Centred Service Systems (HCSSs) as a foundation. It is a conceptual paper grounded in a multi-disciplinary literature review (Service Science, Innovation Theory and Information Systems). The starting point of the literature review was the special issue on Service innovation in the digital age in MISQ 2015. In the literature review, a combination of concept-centric and author-centric approaches were used. The overriding aim of this paper is to expand our understanding of digital service innovation in Human-Centred Service Systems. The paper has adopted a Scandinavian perspective on digital service innovation in HCSSs. The posted research question is which are the characteristics of digital service innovation in HCSSs? The contribution of the paper is a problematization of digital service innovation in HCSSs from a Scandinavian perspective. In the findings three problems are proposed: the dominant understanding of value, value creation, and value co-creation are grounded in service sciences; the understanding of collaboration and participation by the service beneficiary in networks during digital service innovation and lastly is the lack of understanding regarding heterogeneity among involved actors.

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  • 60.
    Johansson, Lars-Olof
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Quality of everyday life supported by digital services: a landscape of practice perspective2017In: 10th International Conference on Researching Work & Learning Transitions, Transformations and Transgressions in Work and Learning & Work and Learning Research 6–8 December 2017 Rhodes University, Grahamstown South Africa.: Book of abstracts, 2017, p. 54-54Conference paper (Refereed)
  • 61.
    Johansson, Lars-Olof
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, UlrikaUniversity West, School of Business, Economics and IT, Divison of Informatics.
    SESMA Om framtidens hållbara mobilitet i en liten stor stad: Forskningsrapport2021Collection (editor) (Other academic)
    Abstract [en]

    Autonomous cars will soon be a party of our community and our city traffic. However, autonomous cars are likely to be too expensive for ordinary households to own. As a result, car manufacturers are trying to create business models making car sharing more attractive and stimulate individuals and households to share cars.

    Several different research and collaboration initiatives are moving towards tests and solutions for smarter and more sustainable mobility. Globally, studies on smart mobility focus on opportunities and challenges mainly in very big cities such as London, Phoenix, Shanghai and New York. There is a lack of research on how sharing economy and smart mobility can become a reality for small and medium-sized cities. In a Swedish perspective, such a focus is far behind and almost neglected.

    This project aims to explore attitudes and mobility habits around automated, electric and shared cars in a municipality, where the population density is significantly lower than in big Swedish cities, i.e., Trollhättan. The project is based on a research collaboration on smart mobility and sharing economy between an interdisciplinary research team from University West and the city of Trollhättan, private companies and a real estate company. The basis has been to identify a selection of people and households that vary in age, gender, family situation, ethnicity, functional and intellectual abilities, and basic attitudes towards technology and change. The approach is a combination of design ethnography and time geography where observations and qualitative interviews form the basis for arriving at three different results:

    i) guidelines for the municipality in their planning of a sustainable city;

    ii) a business model for car manufacturers with the vision of creating more sustainable mobility services; and

    (iii) digital services for shared and autonomous cars.

    An overall goal with this collaborative research is that the results should be developed together and be of value to the various actors, regardless of whether they operate within academy or within the private or public sector. Collaborative research is also based on all project participants interacting in order to accommodate as many different perspectives as possible.The project contributions include the production of a number of user stories of car sharing, design ideas and solutions for digital services, business models and future scenarios for autonomous, self-driving cars, as well as guidelines for municipal urban planning. The results show a number of challenges related to people’s attitudes. One is to change behavior from using an own car to instead starting to share cars and ride with others. People must have good arguments7for changing their habits and they need enough knowledge to make an informed decision. It is therefore of great importance that smart mobility solutions are based on the citizens' life situation, hopes, and wishes. The city's residents must be included as a fundamental part of the work with developing a smart city and smart mobility solutions. It requires both access to and knowledge of mobility services and its technical requirements, such as internet access and mobile payment methods etcetera, as well as cognitive ability to be able to handle both digital services and physical handling of electric cars. Their daily planning varies, but the degree of freedom to be able to move as flexibly as possible is palpable.The project has contributed to a basis for a coherent municipality-wide strategy for planning for future smart mobility, both in the community building process and as part of the city's task to create a sustainable and attractive city for companies and people to work and live in. The project participators see clear synergies with collaboration in this project. Initiatives for continued development and research are ongoing at both a regional and an international level.

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  • 62.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Sweden.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    The dynamics of interaction: exploring a living lab innovation process from a community of practice perspective2011In: Proceedings of Pacific Asia Conference on Information Systems (PACIS) 2011, Association for Information Systems, 2011, article id 85Conference paper (Refereed)
    Abstract [en]

    This paper is based on a living lab project, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. The research question is: How can interaction dynamics be understood in a living lab innovation process? We applied an action-oriented research approach, where the empirical results are from The Find Project (TFP), which aim is to customize an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where three different communities, i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD) and iii) next of kin of demented elderly persons (NOKD), represented the unit of analysis. We identified situations and activities that played a vital role for the innovation process in terms of boundary interaction dynamics. The contribution of our research to innovation theory is a combination and further exploration of the boundary spanning and communities of practice theories. We have developed a conceptual model describing the dynamics in boundary interactions of an ICT innovation process with regard to boundary objects-inuse and brokering. The conceptual model highlights two different levels of brokering: i) inner-level brokering and ii) outer-level brokering.

  • 63.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    The dynamics of interaction: exploring a living lab innovation process from a community of practice2011In: In proceedings of PACIS 2011, Pacific Asia Conference on Information systems, Brisbane, Australien., PACIS , 2011, p. nr 79-Conference paper (Refereed)
    Abstract [en]

    This paper is based on a living lab project, which is an open, user-centric, innovation approach,where several actors from industry, user groups and academia are involved. The research question is:how can interaction dynamics be understood in a living lab innovation process? We applied an action-oriented research approach, where the empirical results are from The Find Project (TFP), which aim is to customize an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where three different communities, i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD) and iii) next of kin of demented elderly persons (NOKD), represented the unit of analysis. We identified situations and activities that played a vital role for the innovation process in terms of boundary interaction dynamics. The contribution of our research to innovation theory is a combination and further exploration of the boundary spanning and communities of practice theories. We have developed a conceptual model describing the dynamics in boundary interactions of an ICT innovation process with regard to boundary objects-inuse and brokering. The conceptual model highlights two different levels of brokering: i) inner-level brokering and ii) outer-level brokering.

  • 64.
    Johansson, Lars-Olof
    et al.
    Högskolan i Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    A Boundary Practice Perspective on Co-creation of ICT Innovations2016In: Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings / [ed] Ulrika Lundh Snis, Springer Publishing Company, 2016, Vol. 259, p. 100-115Conference paper (Refereed)
    Abstract [en]

    Research has shown that collaboration and co-creation among different groups of stakeholders add complexity and challenges to the innovation process. In this paper a study of co-creation in a multi-stakeholder innovation process is presented. The co-creation is explored and described from a boundary practice perspective. The empirical data presented in the study is based on a user-centric innovation project, Free2Ride, where researchers, developers and members of two equestrian clubs co-created a piece of ICT safety equipment consisting of a transmitter (on the horse) and a receiver (application on a smartphone) to be used by equestrian club members during their everyday riding activities. Three episodes were extracted from the empirical data and presented in the paper. From these episodes the researchers have identified four characteristics of the spanning of boundaries in co-creation from a boundary practice perspective. One of the contributions in the papers is a description of boundary practice-spanning. The research approach adopted in the study is the action case approach.

  • 65.
    Johansson, Lars-Olof
    et al.
    Högskolan i Halmstad, Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Människa och Informationsteknologi (MI-lab)..
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Boundary dialogues in co-creation of ICT-innovations2012In: IRIS 35, Proceedings of the 35th Information Systems Research Seminar in Scandinavia: Designing the Interactive Society, 2012, 2012Conference paper (Refereed)
    Abstract [en]

    This paper is based on a user-centric innovation project, Free2Ride, which is seen as an example of community interaction that overcomes boundaries. The Free2Ride projects goal was to develop a piece of ICT safety equipment consisting of a sender (on the horse) and a receiver (application in a smartphone) to be used by equestrian club members during their everyday riding activities. We will answer the research question of what the characteristics of a boundary dialogue in user-centric innovation activities are. The aim of the paper is to propose a model describing the characteristics of boundary dialogue in user-centric innovation that involve different communities of practices such as ICT developers, users and researchers. An important element of that model is the mental wandering, inwards and outwards, by core members in a community. We discuss the temporal as well as the symbolic nature of the mental wandering during the boundary dialogue in user-centric innovation activities. We applied a combination of research approaches consisting of action research and engaged scholarship approach. The theoretical framework for analyzing our findings is communities of practices with a specific interest in boundary spanning and learning dialogues.

  • 66.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Dynamics in an innovation boundary context: exploring a living labprocess from a community of practice perspective2011In: Proceedings of IRIS 2011: TUCS Lecture NotesNo 15, October 2011 / [ed] Leino, Timo, Turku: Turku Centre for Computer Science , 2011, p. 1-Conference paper (Refereed)
    Abstract [en]

    This paper is based on studies of a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the units of analysis. The analysis identified several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as to brokering. The research highlights two different levels of brokering: i) product/service brokering; and ii) process brokering.

  • 67.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Exploring brokering situations in an innovation boundary context2011In: Selected Papers of the Information Systems Research Seminar in Scandinavia:: “IRIS 34 - ICT of Culture – Culture of ICT” / [ed] Judith Molka-Danielsen & Kai Kimppa,, 2011Conference paper (Refereed)
    Abstract [en]

    This paper is based on studies of a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the units of analysis. The analysis identified several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as to brokering. The research highlights two different levels of brokering: i) product/service brokering; and ii) process brokering.

  • 68.
    Johansson, Lars-Olof
    et al.
    Halmstad University, School of Information Technology.
    Norström, Livia
    Gothenburg University, Department of Applied IT.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    Reykjavik University, School of Computer Science (ISL).
    Introduction to the Minitrack on Sharing Economy in Rural Areas2021In: Proceedings of the 54th Hawaii International Conference on System Sciences, 2021, p. 2420-2421Conference paper (Other academic)
  • 69.
    Johansson, Lars-Olof
    et al.
    School of Information Technology, Halmstad University, Halmstad (SWE).
    Norström, Livia
    Department of Applied IT, Gothenburg University, Gothenburg (SWE).
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    School of Computer Science, Reykjavik University, Reykjavik (ISL) (.
    Towards sharing economy in rural areas2021In: Proceedings of the Annual Hawaii International Conference on System Sciences, IEEE Computer Society , 2021, Vol. 2020-January, p. 2420-2421Conference paper (Other academic)
  • 70.
    Johansson, L-O
    et al.
    Halmstad University, Sweden.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Boundary dialogues in user-centric innovation2012In: 18th Americas Conference on Information Systems 2012, AMCIS 2012, Seattle, WA, 2012, Vol. 4, p. 2910-2919Conference paper (Refereed)
    Abstract [en]

    This paper is based on a user-centric innovation project, Free2Ride, which is seen as an example of community interaction that overcomes boundaries. Free2Ride aimed at developing a piece of ICT safety equipment consisting of a sender (on the horse) and a receiver (application in a smartphone) to be used by equestrian club members during their everyday riding activities. We will answer the research question of what the characteristics of a boundary dialogue in user-centric innovation activities are. The aim of the paper is to propose a model describing the characteristics of boundary dialogue in user-centric innovation that involve different communities of practices such as ICT developers, users and researchers. We applied a combination of research approaches consisting of action research and engaged scholarship approach. The theoretical framework for analyzing our findings is communities of practices with a specific interest in boundary spanning and learning dialogues. Our contribution is a model describing the characteristics of boundary dialogues in user-centric innovation. An important element of that model is the mental wandering, inwards and outwards, by core members in a community. We discuss the temporal as well as the symbolic nature of the mental wandering during the boundary dialogue in user-centric innovation activities. © (2012) by the AIS/ICIS Administrative Office All rights reserved.

  • 71.
    Karlsson, IC MariAnne
    et al.
    Chalmers University of Technology, Division Design and Human Factors, Department of Product and Production Development, SE-412 96 Gothenburg, Sweden.
    Engelbrektsson, Pontus
    Chalmers University of Technology, Division Design and Human Factors, Department of Product and Production Development, SE-412 96 Gothenburg, Sweden.
    Larsson, Lena E.
    Region Vaestra Gotaland, Regionens hus, SE-462 80 Vaenersborg, Sweden.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Berndtsson, Bo
    University West, School of Business, Economics and IT.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Use-centred design of medical and healthcare technology: a pilot study of field tests as a development tool2011In: International Journal of Biomedical Engineering and Technology, ISSN 1752-6418, Vol. 5, no 1, p. 11-28Article in journal (Refereed)
    Abstract [en]

    The purpose of the project has been to develop a process through which users, staff as well as patients, can be involved in field evaluations of medical and healthcare technology. Interviews with different stakeholders and the experiences from four case studies have led to the following conclusions. Users have the potential to act as active evaluators rather than passive subjects or participants only. However, user involvement in field evaluations must be supported by a formation of facilitators or 'door openers' to the healthcare organisation, moderators enhancing the dialogue between developers and users, and mentors for the users acting as evaluators

  • 72.
    Karlsson, Marianne
    et al.
    Chalmers.
    Engelbrektsson, Pontus
    Chalmers.
    Larsson, Lena E.
    Chalmers.
    Pareto, Lena
    University West, Department of Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Berndtsson, Bo
    University West, Department of Economics and IT.
    Svensson, Lars
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Use-centred design ofmedical and health care technology: A pilot study of fieldtests as a development tool2011In: International Journal of Biomedical Engineering and Technology, ISSN 1752-6418, Vol. 5, no 1, p. 11-28Article in journal (Refereed)
    Abstract [en]

    The purpose of the project has been to develop a process through which users, staff as well as patients, can be involved in field evaluations of medical and healthcare technology. Interviews with different stakeholders and the experiences from four case studies have led to the following conclusions. Users have the potential to act as active evaluators rather than passive subjects or participants only. However, user involvement in field evaluations must be supported by a formation of facilitators or 'door openers' to the healthcare organisation, moderators enhancing the dialogue between developers and users, and mentors for the users acting as evaluators.

  • 73.
    Kolbaek, Ditte
    et al.
    Aalborg University, Departement of Learning and Philosophy, Copenhagen, Denmark.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Online Learning for Master Students and Their Organisation of Employment in Proactive Review2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016 / [ed] Pareto, Lena, Svensson, Lars, Lundin, Johan, Lundh Snis, Ulrika Lundh Snis, 2016, p. 1-18Conference paper (Other academic)
    Abstract [en]

    This paper analyses an online community of master's students taking acourse in ICT and organisational learning. One assignment for the students was to initiate and facilitate an educational design for organisational learning called Proactive Review in the organisations where they were employed. The study explores the interplay between the students' learning activities at work and in their master study. By using an online discussion forum on Google groups, they created new ways of initiating and reflecting on learning. We used netnography to select qualitative postings from the online community. Our findings include implications for changing communications from the spoken word to the written word, which lacks spontaneity but supports equality among students in regard to "being heard". Our contribution tore search shows how students changed practices of organisational learning in their organisations of employment.

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  • 74.
    Kolbaek, Ditte
    et al.
    Aalborg University, Denmark.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Online learning: "In between" University studies and professional work2019In: Nordic Studies in Education, ISSN 1891-5914, E-ISSN 1891-5949, Vol. 39, no 2, p. 164-180Article in journal (Refereed)
    Abstract [en]

    This study explores learning when professionals return to education and use their professional work experience to fulfil their study objectives. The research question is: How do students learn from experiences in two contexts-a master’s course at a university and their organisations of employment-by attending a blended learning course? The study builds on Engeström’s (2001) expansive learning model of two interacting activity systems, namely, the students’ master’s degree programme and their professional workplaces. As the study context is an online learning environment it follows a "netnographic" approach. The findings show that the students integrated requirements from their university studies with interventions in their professional work situations. The online learning environment enabled reification of reflections which the students could use later in their study and supported them to become more skilled professionals and influencers in their organisations of employment. © Universitetsforlaget.

  • 75.
    Kolbaek, Ditte
    et al.
    Aalborg University, Departement of Learning and Philosophy, Copenhagen, Denmark.
    Snis, Ulrika L.
    University West, Department of Economics and IT, Divison of Informatics.
    Proactive Review: Towards an Emerging Middle-Range Theory of Learning from Experience in the Context of Work2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016, 2016, p. 1-19Conference paper (Other academic)
    Abstract [en]

    Many organizations today require continuous development and effective learning processes to meet the challenges of globalization and digitalization. In this seven-year study, we investigate a learning practice as an integrated part of work in a global IT company on their way to act more knowledgeable and effective world-wide. We aim to develop a middle-range theory for learning from experience in the context of work by utilizing qualitative case study research as methodology for the vast amount of data including a thick description of the seven year development. The middle-range theory is suggested as an organizational learning spiral that considers critical ontological dimensions as well as critical starting points for how and when such an intermediate model might be applicable. We hope to contribute to research on learning in the context of work and further research is needed in order to determine the usefulness of this middle-range theory.

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  • 76.
    Kolbæk, Ditte
    et al.
    Aalborg University Copenhagen, The Faculty of Humanities, Department of Learning and Philosophy.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Rethinking expansive learning: Experience from an educational design supporting authors in practice2015Conference paper (Other academic)
    Abstract [en]

    This paper analyses an online community of master's students taking a course in ICT and organisational learning. The students initiated and facilitated an educational design for organisational learning called Proactive Review in the organisation where they are employed. By using an online discussion forum on Google groups, they created new ways of reflecting and learning. We used netnography to select qualitative postings from the online community and expansive learning concepts for data analysis. The findings show how students changed practices of organisational learning in their professional organisation and how they developed their identity to become more skilled practitioners. We discuss the effects of the written discussions and reflections on the students' endeavour to become authors in practice. Our contribution to the research consists of considerations of changing the spoken word to the written word, which lacks spontaneity but supports equality among students.

  • 77.
    Lagrosen, Stefan
    et al.
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, UlrikaUniversity West, School of Business, Economics and IT, Division of Computer Science and Informatics.Nehls, EddyUniversity West, Department of Nursing, Health and Culture, Division of Health and Culture.
    Lärande i och för det nya arbetslivet2010Collection (editor) (Other academic)
    Abstract [sv]

    Oavsett vilka förändringar man vill göra i en organisation måste dess medlemmar lära sig någonting nytt. Alltför ofta går emellertid förbättringsinsatser om intet därför att man inte har förmått åstadkomma ett verkligt lärande. Med ett djupgående lärande kan organisationer i stället lyckas med att uppnå sina mål avseende kvalitet, arbetsmiljö och ekonomisk framgång – samtidigt som deras medlemmar trivs och är delaktiga.

    Lärande i och för det nya arbetslivet täcker in väsentliga infallsvinklar på vuxnas lärande inom organisationer och vänder sig till studenter, forskare och alla som arbetar med någon form av personalansvar. Läs mer om boken på studentlitteratur.se

  • 78.
    Lagrosen, Stefan
    et al.
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Division of Computer Science and Informatics.
    Nehls, Eddy
    University West, Department of Nursing, Health and Culture, Division of Health and Culture.
    Lärande i och för det nya arbetslivet: en syntes2010In: Lärande i och för det nya arbetslivet / [ed] Lagrosen, Stefan, Lund Snis, Ulrika, Nehls, Eddy, Lund: Studentlitteratur , 2010, 1, p. 295-305Chapter in book (Other academic)
  • 79.
    Lindroth, Tomas
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bergquist, M.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Characterizing the Laptoper: The sustainability struggle of onlineness, content curation and visibilityIn: Article in journal (Refereed)
  • 80.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Blast From the Past: When Knowledge Met Computers2002In: Proceedings of IRIS25, 2002Conference paper (Refereed)
    Abstract [en]

    The motivation for this paper is driven by the fact that studies on knowledge management tend to be approached in a very generalised, or even, categorised way. The paper outlines the need to understand how knowledge and computers have met before in both research and practice. What lessons might be learned from these previous studies? What is the prevalent understanding of computer supported knowledge management? Are we now ready to acknowledge that computers serve as active tools for knowledge creation and business performance? The paper can be seen as a theoretical contribution to the general discussion of computer support and knowledge management in terms of presenting a historical review of knowledge system generations as well as future implications for research

  • 81.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Challenges for knowledge communities in technical work domains2002In: ECIS 2002 Proceedings, 2002, p. 783-793, article id 137Conference paper (Refereed)
    Abstract [en]

    By drawing on the specific lessons learned from one case study, this paper will discuss collaboration, and issues upon knowledge communities in technical work domains. The results are based on a case study in a manufacturing process, thermal spraying, which can be characterised as very complex and technical. In order to understand the concept of knowledge communities in technical work domains I argue for an elaborated approach by going across different collaboration levels and organisational cultures, into issues of communities of practice. The discussion ends up with three main challenges for forming and supporting knowledge communities. These challenges might inspire an adequate work milieu, cultivated by both shared meanings and technology support.

  • 82.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Challenges towards knowledge communities in technical domains: adding culture to knowledge management2001In: Proceedings of IRIS 24, Ulvik, Norge, August, 2001., 2001Conference paper (Other academic)
  • 83.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics. University West, School of Business, Economics and IT, Divison of Informatics.
    Codify or Collaborate - from expert systems to systems of expert in manufacturing domains2000In: Proceedings of IRIS 23, Informations Systems Research seminar In Scandinavia, University of Trollhättan/Uddevalla, August, 2000, 2000Conference paper (Other academic)
  • 84.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Codifying Knowledge2002Doctoral thesis, monograph (Other academic)
  • 85.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Computer Supported Knowledge Management.1999In: Human-Computer Interaction INTERACT `99: IFIP TC.13 / [ed] M. Angela Sasse and Chris Johnson(Editors), IOS Press, 1999, p. 696-697Conference paper (Refereed)
  • 86.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    From Expert Systems to Systems of Experts - Challenging the Codification Approach2002In: Proceedings of SCI, IIIS Conference on Systemics, Cybernetics and Informatics, Orlando, USA, July 2002., 2002Conference paper (Other academic)
  • 87.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    IT support in a Knowledge Management Process: A Field Study of a Quality Support Group in a Pharmaceutical Company1998In: Proceedings of the Information Systems Research Seminar in Scandanavia IRIS22, 1998Conference paper (Refereed)
    Abstract [en]

    This study addresses the issue of knowledge management. The results are based on field study of a quality support group in a pharmaceutical company. Particularly,the knowledge work activities are analysed in a framework of a knowledge management process and its possibilities for IT-support. From the results I can conclude that mainly explicit knowledge is managed in this process. However, the specific use of two knowledge-mediating systems seems to be extremely important("the very lifeline") throughout this knowledge management process. Knowledge can be transferable and distributed electronically among dispersed co-workers,adaptable and tailor-made to the needs of different users, and applicable directly to practitioners. In a discussion of a more general IT-based knowledge management process I go beyond the specific use of these knowledge-mediating systems and try to identify some further needs and requirements

  • 88.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Knowledge is acknowledged?: A field study about people, processes, documents and technologies2000In: Proceedings of the Hawaii International Conference on System Sciences, IEEE, 2000, p. 68-Conference paper (Refereed)
    Abstract [en]

    This study addresses the issue of technology support for people in knowledge management processes. The results are based on field study of a quality support group in a pharmaceutical company. Particularly, the knowledge work activities are analyzed in a framework of different knowledge management processes with consequent implications for the design of new IT use. The results indicate that there are many processes constituting knowledge management. Some of the processes are appropriately supported with different technologies while others are not supported at all. One successful tool is recognized as a knowledge-mediating system, which seems to be extremely important ("the very lifeline") as a shared workspace for this particular setting. Beyond the current use of IT a more thorough discussion about future needs and requirements is outlined.

  • 89.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Nordic Contributions in IS Research2016Conference proceedings (editor) (Refereed)
  • 90.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Arghavan Shahlaei, Charlotte
    University West, School of Business, Economics and IT, Divison of Informatics.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Systems.
    Knowing the Practice of Industry 4.0 Through Industrial Work-integrated Learning2019In: Book of abstracts: 11th International Conference on Research Work & Learning (RWL11), 2019, p. 72-73Conference paper (Refereed)
    Abstract [en]

    In this article we analyze three manufacturing organizations' manifested expressions of different workplace initiatives related to industry 4.0. Key representatives in these organizations raise their concerns regarding changed content and forms of work as an answer to increased automation and digitalization. The wave of industry 4.0 includes smarter industrial solutions such as internet-based networks so that organizations can use connectivity of machines that can tie product development and continuous data productionwith the factory environment in new ways. Hence, the industrial work environment is under restructuring and industrial companies' work conditions are being transformed. In this article we ask the question: How do industry practitioners that currently are engaged in the transformation processes related to industry 4.0 initiatives perceive their work? Based on interviews with key representatives of three global manufacturing companies we will discuss 73 implications for industrial work-integrated learning (I-WIL) that takes into account the companies' transformative need to rethink their industrial operations and learning mindsets. We found that the introduction of disruptive digital technologies drastically changes the companies' operations. Leaders' management needs to be synchronized with practitioners' new work situations and their learning opportunities.

  • 91.
    Lundh Snis, Ulrika
    et al.
    University West, Department of Informatics and Mathematics.
    Barnheim, Bo-Göran
    Semcon Sweden.
    Hattinger, Monika
    University West, Department of Informatics and Mathematics.
    Towards a New Design Metaphor: Supporting Boundary Objects as Means of Knowledge Sharing in Community Networks2004In: ECIS 2004 Proceedings, 2004, article id 169Conference paper (Refereed)
    Abstract [en]

    Working in the knowledge sector means dealing with increasing amounts of information, technology and people. Organizations as well as individuals in communities need to constantly maintain large repositories and networks of people, including colleagues, clients, experts, acquaintances and friends. This situation leads to complexity where person’s cognitive capability is insufficient when dealing with huge repositories of information and interaction. Viewing it as an individual problem has resulted in applications that highlight the need for structure and organization. We here define these applications in different levels where the first level is the office application generation, referring to “desktops” metaphors. The next generation, groupware applications, offers structure and process support for collaboration, but is still a rather limited “forum” metaphor. Our main argument is that current application generations and design metaphors are too limited when supporting the sharing of thoughts and associations in different community networks. We believe that a large portion of this problem is not related to information itself, but rather to processes of information categorization, navigation and interaction within and between communities. In our results we advocate the need for a new application generation and a new design metaphor, i.e. brainware applications based on “neural” metaphors. The result is a review of three application generations based on different design metaphors. We discuss several implications for a new design metaphor and suggest a design draft that supports boundary objects as means of knowledge sharing within and between communities.

  • 92.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Stakeholder Involvement in City Transformation: Towards a Smart Old Town2020In: Proceedings of Ongoing Research, Practitioners, Workshops, Posters, and Projects of the International Conference EGOV-CeDEM-ePart 2020 / [ed] Shefali Virkar, Marijn Janssen, Ida Lindgren, Ulf Melin, Francesco Mureddu, Peter Parycek, Efthimios Tambouris, Gerhard Schwabe, Hans Jochen Scholl, 2020, p. 347-350Conference paper (Refereed)
    Abstract [en]

    The ongoing digitalization of society is of increasing importance for city transformation and a driving force for cities to become smart. The aim of this study is to explore stakeholder challenges in becoming a “smart old town” and to contribute with innovative implications based on stakeholder involvement and governance. An interpretative single case study with qualitative interviews was conducted in an old town district in a Norwegian city. The results reveal that in order to transform a city with cultural heritage into a smart city requires efforts that go beyond smart ICT implementations. We argue for collaborative governance based on an open and coordinated involvement of stakeholders. 

  • 93.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Carlsson, LinneaUniversity West, School of Business, Economics and IT, Divison of Informatics.Assmo, PerUniversity West, School of Business, Economics and IT, Division of Urban Planing and Development.Jacobs, HenryCentral University of Technology, Section for WIL & Industry Liaison, Division of Teaching and Learning (ZAF).
    Abstract Book: Abstract Book WIL Conferens 2024 : 2nd International Concference on Work-Integrated Learning2024Conference proceedings (editor) (Other academic)
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  • 94.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    de Blanche, Andreas
    University West, Department of Engineering Science, Division of Mathematics, Computer and Surveying Engineering.
    Eriksson, Kristina M.
    University West, Department of Engineering Science, Division of Production Systems.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Systems.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Carlsson, Linnea
    University West, School of Business, Economics and IT, Divison of Informatics.
    Belenki, Stanislav
    University West, Department of Engineering Science, Division of Mathematics, Computer and Surveying Engineering.
    Artificial and Human Intelligence through Learning: How Industry Applications Need Human-in-the-loop2020In: VILÄR: 3–4 December 2020 University West,Trollhättan. Abstracts / [ed] Kristina Johansson, Trollhättan: Högskolan Väst , 2020, p. 24-26Conference paper (Other academic)
    Abstract [en]

    This study addresses work-integrated learning from a workplace learning perspective.Two companies within the manufacturing industry (turbo machinery and aerospace) together with a multi-disciplinary research group explore the opportunities and challenges related to applications of artificial intelligence and human intelligence and how such applications can integrate and support learning at the workplace.The manufacturing industry is currently under extreme pressure to transform their organizations and competencies to reap the benefits of industry 4.0. The main driverf or industry 4.0 is digitalization with disruptive technologies such as artificial intelligence, internet of things, machine learning, cyber-physical systems, digital platforms, etc. Many significant studies have highlighted the importance of human competence and learning in connection to industry 4.0 in general and disruptive technologies and its transformative consequences in particular. What impact have such technologies on employees and their workplace?

    There is a lack of knowledge on how artificial intelligent systems actually take part in practices of human decision making and learning and to what extent disruptive technology may support both employees and organizations to “learn”. The design  and use of three real-world cases of artificial intelligence applications (as instances of industry 4.0 initiatives) will form the basis of how to support human decision making and scale up for strategic action and learning. Following a work-integratedapproach the overall research question has been formulated together with the two industry partners: How can artificial and human intelligence and learning, interact tobring manufacturing companies into Industry 4.0? An action-oriented research approach with in-depth qualitative and quantitative methods will be used in order to make sense and learn about new applications and data set related to a digitalized production.The contribution of this study will be three lessons learned along with a generic model for learning and organizing in the context of industry 4.0 initiatives. Tentative findings concern how artificial and human intelligence can be smartly integrated into the human work organization, i.e. the workplace. Many iterations of integrating the two intelligences are required. We will discuss a preliminary process-model called “Super8”, in which AI systems must allow for providing feedback on progress as well as being able to incorporate high-level human input in the learning process. The   practical implication of the study will be industrialized in the collaborating 

  • 95.
    Lundh Snis, Ulrika
    et al.
    University West, Department of Informatics and Mathematics.
    Eriksson, Owen
    Dalarna University College.
    Grundén, Kerstin
    University West, Department of Informatics and Mathematics.
    Klecun-Dabrowska, Ela
    Brunel University.
    Pries-Heje, D. Jan
    IT University of Copenhagen.
    Tamm, Gerrit
    Humboldt University.
    Telesko, Rainer
    PROFACTOR.
    Truch, Edward
    Henley Management College.
    Yetim, Fahri
    New Jersey Institute of Technology.
    Carlsson, Sten
    Hedman, Jonas
    Howard, Mickey
    Different Approaches to Evaluation of Information Systems2002In: Proceedings ECIS 2002, 2002, article id 52Conference paper (Refereed)
    Abstract [en]

    Outsourcing has been one of the most influential factors contributing to changes in information systems development in the last decade. The paper presents findings from an action research project of information systems development in an outsourcing context at a large university hospital in Denmark. The research, and general findings in the literature, indicates that the intended positive effects of outsourcing are hard to achieve without negative bi-products. Decision frameworks to guide the decision-making in this respect are evaluated based on the empirical findings. It is illustrated that the issues of flexibility and controllability are among the most important when an IT-department determines its outsourcing policies. Continuity issues are also important in understanding the relationship between buyer and seller in IS-acquisition as being more complex than in a simple market model.

  • 96.
    Lundh Snis, Ulrika
    et al.
    University West, Department of Informatics and Mathematics. University West, School of Business, Economics and IT, Divison of Informatics.
    Gunnarsson, M.
    Magnusson, M.
    Lindroth, Tomas
    Less is More in Knowledge Technologies: A Call for a Little Web Application among Many Knowledge Workers2000In: Proceedings of IRIS23, Informations Systems Research seminar In Scandinavia University of Trollhättan/Uddevalla, Sweden, augusti 2000., 2000Conference paper (Other academic)
  • 97.
    Lundh Snis, Ulrika
    et al.
    University West, Department of Informatics and Mathematics.
    Gunnarsson, Maj
    University West, Department of Informatics and Mathematics.
    Lindroth, Tomas
    University West, Department of Informatics and Mathematics.
    Magnusson, Maria
    University West, Department of Informatics and Mathematics.
    Knowman: To Go Where No Man Has Gone Before2000In: Proceedings of WebNet World Conference on the WWW and Internet 2000, San Antonio, Texas: Association for the Advancement of Computing in Education (AACE) , 2000, p. 815-816Conference paper (Refereed)
    Abstract [en]

    IT-support for knowledge work should be designed to support and enhance the human interaction and knowledge sharing processes. The specific usage of web-based technology gives the possibilities of putting crucial, knowledge-related interaction on-line. For example, sharing bookmarks among knowledge workers seems to be a necessary and useful activity. Important and valuable bookmarks often mirror what kind of information and knowledge people are looking for and also what kind of forum they use to go to on the world wide web. In this work we have developed a prototype, KNOWMAN, which manages bookmarks on the world wide web. The prototype is designed as a user-friendly "pad-interface" in which bookmarks can be collaboratively collected, shared and further annotated and explored by other knowledge workers.

  • 98.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Systems.
    Contextualizing Competence And Learning For Industry 4.02019In: INTED2019 Proceedings: 13th International Technology, Education and Development Conference Valencia, Spain. 11-13 March, 2019 / [ed] L. Gómez Chova, A. López Martínez, I. Candel Torres, Valencia: The International Academy of Technology, Education and Development, 2019, p. 6923-6931Conference paper (Refereed)
    Abstract [en]

    Industrial work is under restructuring due to digitalization and automation. Technological leaps have led to paradigm shifts, and today with increased digitalization many companies are facing Industry 4.0 through disruptive technologies (Lasi et al, 2014). Through smarter industrial solutions such as Internet of Things (IoT), interconnected machines enable continuous data production and interaction with their environment in new ways Kagerman et al., 2013). Not only through robots, but also through all types of digital devices - which require some form of information interpretation as well as human operation and interaction. The human role in such "technology-talking" work situation will affect the workers way of decision-making and business operations. New work situations include handling continuous information flows and use of various digital technologies as their main production tool. Information judgment, decision-making authority, work incentives and the provision of knowledge creation will form work-training models in the industry 4.0 companies' operations. Hence, increased digitalization push competence development of workers and employees, and to be organized as an integrated combination of engineering knowledge and practical skills (Billet, 2001; Illeris, 2003). New professional competences and skills are needed to master digitalized transformation, which put pressure on manufacturing companies to plan for future transformative professions (Susskind & Susskind, 2015).In what way will digitalization in general and IoT in particular change industrial work and its conditions for competence development and learning? This question is asked and contextualised in two industrial cases, which represent different instances of production lines that is now undergoing industry 4.0. The findings are based on empirical data collections through interviews, observations as well as field- and meeting notes. Early results show that the advancements of digital technologies need to go hand in hand with competence development approaches. The findings show how industry 4.0 initiatives are perceived and adopted by various stakeholder groups. Interviewed managers are stressing the increased need of digitalized data and immediate decision support. As new work conditions based on software-oriented and data-driven initiatives emerge, new learning logics are needed. From these various "pictures" of Industry 4.0 initiatives we contribute with a discussion about prerequisites and implications for competence and learning for industry 4.0 transformations.

  • 99.
    Lundh Snis, Ulrika
    et al.
    University West, Department of Informatics and Mathematics.
    Hattinger, Monika
    University West, Department of Informatics and Mathematics.
    Managing Distributed Learning in Higher Education2004Conference paper (Refereed)
    Abstract [en]

    The use of ICT in higher education is becoming increasingly widespread. InSweden, it is possible to study courses on university level in a distributedlearning context, using locally placed learning centres (LC). The aim of this paperis to identify implications in order to manage and improve the conditions fordistributed learning in higher education. Our conceptualisations of distributedlearning are faced in the real work environment at four different learning centresin Sweden. A case study with 11 interviews was conducted. The results showthat a LC promotes socialisation as well as technical and administrative support.Communication on organisational and pedagogical levels between LC, universitiesand students are however not satisfactory. Thus, we argue for the importance oflearning centres as mediators to facilitate a locally constructed learning context.We suggest a management strategy for improving such context

  • 100.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    University West, Department of Economics and Informatics, Divison of Informatics.
    Spante, Maria
    University West, School of Business, Economics and IT, Divison of Informatics.
    Designing with rather than for: On the relevance, joy and importance of collaborative engaged work in the design process of a home care mobile service2014In: Proceedings of the 37th Information Systems Research Seminar in Scandinavia (IRIS 37) / [ed] Ghazawneh, Ahmad, Nørbjerg, Jacob och Pries-Heje, Jan, 2014, p. 1-15Conference paper (Refereed)
    Abstract [en]

    In an open innovation project called “mCity”, the aim is to verify conceptual applications for mobile services including mobile payments and transactions. On such design initiative was designated for the citizen group “seniors”, have home care taking as part of their assistance from the home care organisational system. The design initiative is called Skafferiet, a grocery-shopping application for the home care service. Based on this project, the aim in this article is to identify if and when significant design decisions were influenced by user involvement and contextual understanding detecting whether the applied design method supported the design process or if it lead to redundant activities. The applied approach was a combination of methodological strategies emphasizing co-design and engaged scholarship. The different actors involved were i) politicians, management and staff ii) caretakers iii) designers and iv) researchers. The result indicated numerous beneficial aspects with the iterative collaboration between actors. Apart from the relevance and joy of working together, it was important for the quality of the m-service, a successful implementation process and trigger for organizational improvement. The risk of rejecting one level of involvement, in favor of saving time and reduce complexity, would probably lead to a more narrow solution lacking the empowered process of involvement and engagement of all parties leading the relevance of the design process and its end-product astray.

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