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  • 301.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Pries-Heje, Jan
    Roskilde University, Roskilde, Denmark,.
    Learning at the digital boundaries2017In: Diffusion and adoption of information technology: Proceedings of the IFIP WG 8.6 working conference on the diffusion and adoption of information technology, Guimares, Portugal, June 2017, IFIP , 2017, p. 1-4Conference paper (Other academic)
    Abstract [en]

    The blurring of boundaries between work life and private life, between Spredsheets and Facebook, between societal and private means that we need to reconsider learning both in the perspective of adoption of technological change and, as diffusion of continuous innovation. Both organizations and technologies are undergoing fundamental changes that transform and create new challenges in the ways we work and learn. Many organizations today require continuous development and effective learning processes to meet the challenges of globalization and digitalization. The questions that need to be raised are what new skills need to be recruited, and how can the capabilities and functionality be distributed among a mixture of both human and technical "workforce"? In this position paper we discuss arguments for a future research agenda where new digital phenomena's are viewed from a"learning at the digital boundaries" perspective, taking into account different waves of digitalization and infrastructural challenges at the boundaries of organizational setting and private life.

  • 302.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Norström, Livia
    University West, School of Business, Economics and IT, Division of Media and Design.
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    From Digital Fight to Digital Pride in Public Sector: Redefining Professionals' Roles and Work in Public Sector2016In: SIG USE 2016 16th Annual Research Symposium at ASIST 2016: Information Behavior in Workplaces, October 15, Copenhagen, Denmark.: Information Needs Seeking and Use (USE), 2016Conference paper (Other academic)
    Abstract [en]

    Abstract

    The digitalization in the public sector poses challenges for the professionals that have previously not been using digital tools as a part of their everyday practice. Building on three qualitative research projects this study shed light on contradictions and tussles, as well as possibilities related to professionalism in the public sector. The three cases involve different professionals: cancer rehabilitation nurses, municipality communicators, and resident physicians. The paper aims to gain a better understanding of the impact of digitalization efforts on everyday work practices, and the emerging opportunities and challenges of using digital artifacts as a part of professional work. Our findings show how the transition toward digital work practices is pushing the professional boundaries of rooted professionalism in the public sector. The meaning of work and what it means to be a professional profoundly changes. The process of tuning professionalism in the public sector is not straight forward.

  • 303.
    Islind, Anna Sigridur
    et al.
    Reykjavik University,School of Computer Science, Reykjavik Iceland(ISL).
    Norström, Livia
    University West, School of Business, Economics and IT, Division of Media and Design.
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics. NU Hospital GroupTrollhattan,Sweden.
    Ramadani Olsson, Suzana
    University West, School of Business, Economics and IT, Divison of Informatics.
    Socio-Technical Interplay in a Two-Sided Market: The Case of Learning Platforms2021In: Lecture Notes in Information Systems and Organisation, ISSN 2195-4968, Vol. 37, p. 33-53Article in journal (Refereed)
    Abstract [en]

    The rise of the platform era changes the way interactions are structured and enables transactions at a distance. The platform phenomena also enables co-creation of content, shifting the way services are delivered across diverse boundaries. This is especially apparent in workplaces, where the developments change roles, relationships and conditions for teaching and learning, creating the possibility of a two-sided market. From a socio-technical and socio-cultural learning perspective, this study primarily aims for a better understanding of platforms in higher educational settings. Using a learning platform as an illustrative case, we argue for platform context transactions that are not monetary transactions. The main contribution of the paper is to offer a discussion where we problematize the transactional concept in two-sided markets. The findings shed new light on emerging challenges and tensions in the interplay between the constant change of technology and what it means to work in such change. This has implications for both teaching and learning and offers insights that can be valuable for understanding the shift to online learning during the recent pandemic of covid-19.

  • 304.
    Islind, Anna Sigridur
    et al.
    Reykjavik University, Reykjavik, (ISL).
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Informatics. Region Västra Götaland, NU Hospital Group, Trollhättan, (SWE).
    Balancing Overreliance and Mistrust in Data-Driven Decision Making: A Critical View on the Role of Quantified Self in Diabetes Management2022In: CEUR Workshop Proceedings: 8th International Workshop on Socio-Technical Perspective in Information Systems Development, STPIS 2022; Conference date: 19 August 2022 through 20 August 2022; Conference code: 183336 / [ed] Bednar P., Bednar P., Islind A.S., Hult H.V., Hult H.V., Nolte A., Nolte A., Rajanen M., Zaghloul F., Ravarini A., Braccini A.M., CEUR-WS , 2022, Vol. 3239, p. 74-84Conference paper (Other academic)
    Abstract [en]

    New self-care practices, such as self-management of chronic diseases, have emerged through mobile applications and devices, often designed, developed, and used outside the healthcare context. The development may lead to increased patient empowerment, shared decisionmaking and better communication, which is expected to benefit the care process. However, there are also potentially harmful effects related to safety, reliability, and security, with a corresponding need for understanding underlying algorithms and biases that may affect users. This calls for socio-technical perspectives, which take into consideration both the technological aspects of developing the app, as well as the social aspects of stakeholder involvement and collaborative design. In this paper, we describe the design and development of a mobile app for food nutrition information as part of diabetes self-management and critically discuss its implications for patients and designers. Our findings show that important learning aspects are connected to self-management, but there are also risks involved if too much or too little reliance is placed on the mobile app in the decision-making process. © 2022 Copyright for this paper by its authors.

  • 305.
    Islind, Anna Sigridur
    et al.
    Department of Computer Science, Reykjavik University, Menntavegur 1, 102 Reykjavik (ISL).
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Informatics. NU Hospital Group, Trollhättan (SWE).
    Data-Driven Healthcare: Critically Examining the Role of Self-care and Data-Driven Decision-Making in Diabetes Management2022In: Complex Systems Informatics and Modeling Quarterly, E-ISSN 2255-9922, Vol. 2022, no 33, p. 40-52, article id 184Article in journal (Refereed)
    Abstract [en]

    The use of digital technology for self-care, such as self-management of chronic diseases, has emerged through mobile applications and wearables, often designed, developed, and used in everyday life outside the healthcare context. The new self-care practices may be beneficial in many ways but can also potentially pose risks, and there is a corresponding need to understand underlying algorithms and biases that may affect users. In this article, we describe the design and development of a mobile app for food nutrition information as part of diabetes self-management and critically discuss its implications for patients and designers.In conclusion, this study highlights the need to carefully consider how selfmanagement tools are designed, developed, and used for self-care. We propose co-design to approach data-driven healthcare in general and data-driven decisionmaking tools in particular. Our findings show that patients need to balance overreliance and mistrust in augmented data-driven decision-making, which calls for ethical considerations and a critical approach for all future designers.

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  • 306.
    Islind, Anna Sigridur
    et al.
    Reykjavik University, Department of Computer Science (ISL).
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Informatics. NU Hospital Group, Trollhättan.
    Johansson, Victoria
    University West, School of Business, Economics and IT, Division of Media and Design.
    Angenete, Eva
    Department of Surgery, SSORG - Scandinavian Surgical Outcomes Research Group, Institute of Clinical Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg; Region Västra Götaland, Sahlgrenska University Hospital/Östra, Department of Surgery, Gothenburg.
    Gellerstedt, Martin
    Högskolan i Skövde, Institutionen för hälsovetenskaper. Högskolan i Skövde, Forskningsmiljön hälsa, hållbarhet och digitalisering.(Medborgarcentrerad hälsa MeCH, Research on Citizen Centered Health, University of Skövde (ReaCCH US)).
    Invisible Work Meets Visible Work: Infrastructuring from the Perspective of Patients and Healthcare Professionals2021In: Proceedings of the 54th Hawaii International Conference on System Sciences, Hawaii International Conference on System Sciences , 2021, p. 3556-3565Conference paper (Refereed)
    Abstract [en]

    Increased patient engagement and the use of new types of data, such as patient-generated health data (PGHD) is shifting how work is performed in relation to healthcare. This change enables healthcare professionals to delegate parts of work previously conducted by them to patients. There is a consensus regarding the need for nurses and physicians to work seamlessly together to make healthcare flow, but the role and responsibility of patients are less researched. In this paper, we aim to fill that gap by focusing on the shift of work from healthcare professionals to patients from the perspective of i) patients and ii) healthcare professionals. We use infrastructuring as a lens to understand the design of everyday work and actions from both perspectives. The main contribution is an analysis of, and insights into, how the work of patients can support healthcare professionals along with a conceptualization of how infrastructuring processes within and outside of healthcare are interconnected.

  • 307.
    Islind, Anna Sigridur
    et al.
    University of Reykjavik, (ISL).
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Informatics. NU Hospital Group, Trollhättan (SWE).
    Rydenman, Karin
    NU Hospital Group, Trollhättan (SWE).
    Wekell, Per
    University of Gothenburg, Gothenburg (SWE).
    Co-creating a Digital Symptom Tracker: An App as a Boundary Object in the Context of Pediatric Care2022In: IFIP Advances in Information and Communication Technology, ISSN 1868-4238, Vol. 660 IFIP, p. 79-93Article in journal (Refereed)
    Abstract [en]

    The rise of digital health has provided new opportunities for patients to be more actively involved in their health and wellbeing. Despite the increased use of mobile health apps, there is still a lack of research on patient self-monitoring, and few studies have focused on children with chronic diseases and their parents. In this study, we draw from a case of the design of a mobile application – a symptom tracker – to continuously monitor children with periodic fever and the theoretical concept of boundary objects, to understand the role of digital artifacts in current healthcare practice. The research approach is qualitative, building on interview data with parents and experiences from the co-design process involving researchers, physicians, and other key stakeholders. The aim of the paper is to contribute with a better understanding of how an app for tracking children’s fever (a symptom tracker) can support the pediatricians as well as the parents and their children during the treatment process. The research question is: In what ways can a symptom tracker increase stakeholder involvement and how may this affect their relationship boundaries and collaborations? Our findings suggest that the symptom tracker can be seen as a boundary object that binds the children, parents, and pediatricians treating them by connecting the app to the context of both the patients and healthcare practice. We argue that such an object (symptom tracker) can function as external support and, thereby, an essential part of the treatment process. 

  • 308.
    Jakobsson, Emma
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Myhrman, Linnéa
    University West, Department of Economics and IT, Division of Business Administration.
    Vilka indikatorer används för att förutse framtida arbetsprestation?: Utformning och bedömningskriterier för rekryteringsprocesser2016Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [sv]

    Faktorerna som påverkar arbetsprestationen är många och inte alla går att förutse under en rekryteringsprocess. Organisationer försöker med olika verktyg minska den upplevda risken vid nyanställningar. Rekrytering har två huvudsakliga svårigheter, att sortera bort de kandidater som inte skulle utföra en tillfredställande arbetsprestation och att undvika felaktig bortsortering av mer kvalificerade kandidater.

    Åtta intervjuer har genomförts med rekryterare inom tre olika segment av marknaden, Bank och försäkringsbolag, Rekryteringskonsulter och Offentligt finansierad verksamhet. Materialet har sedan sammanställas per segment och ställas mot de andra segmenten, materialet har även ställts mot tidigare forskning om hur väl vilka indikatorer korrelerar med framtida arbetsprestation. På så sätt kunde styrkor och svagheter i rekryteringsprocesserna identifieras och ett litet bidrag lämnas till hur de i framtiden kan komma att genomföras mer effektivt. Ett högst aktuellt ämne då nyanställningarna under 2016 förväntas öka med 1,5 procent från de 1,4 miljoner gjorde under 2015.

    Studien visar att de indikationer som organisationer idag förlitar sig på för att förutspå framtida arbetsprestation är de som enligt forskningen korrelerar minst med framtida arbetsprestation. Dessa är referenser, privata intressen och arbetslivserfarenhet mer mera. Det samma gäller omvänt, generell intelligens och kunskapstester som enligt tidigare forskning korrelerar väl med framtida arbetets prestation används endast stödjande till mer subjektiva bedömningar. Trots detta framkommer inget missnöje med rekryteringsprocesserna under intervjuerna.

  • 309.
    Jannesson, Sofia
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Waligora, Anna
    University West, Department of Economics and IT, Divison of Informatics.
    Vårdpersonalens upplevelse av videoteknik vid distansmöten Vid samordnad vård- och omsorgsplanering i Västra Götalandsregionen2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    To enable primary care to participate from a distance in meetings regarding patient discharge planning, Västra Götalandsregionen (VGR) implemented video technology in 2016. Without video technology, primary care could not participate in planning meetings due to resource shortage. Implementing new technology will result in increased quality of care, but the healthcare providers must accept the new efforts. It is common for healthcare organizations to fail when introducing new technologies because users do not accept the changing work environment. In order to increase the chances of user acceptance, the organization should consider certain success factors in the implementation. Research has been conducted to study user acceptance by following the innovation-decision process, which consists of five different steps: knowledge, persuasion, decision, implementation and confirmation. The process has been developed to study how, why and at what rate new technologies are accepted by users within the organization. This study was conducted using a qualitative approach and data was collected through semi-structured interviews with six respondents who worked in primary care. Previous research was used that studied the recommended success factors for the implementation of video technology and the factors that affect the acceptance of new technologies. Video technology used during distance meetings increase access to healthcare specialists for patients in real-time. Through a live video conversation, participants can join the meeting regardless of distance. The primary care was very positive towards the implementation of video technology, as it allows them to participate in discharge planning meetings. Before the introduction of video technology, healthcare providers were worried about how a video meeting would work. Even if the healthcare providers were worried, they were still positive about the introduction of video technology, as it allows them to participate in planning meetings. The healthcare providers were pleasantly surprised at how well the video technology worked at distance meetings and they thought the technology was easy to use. However the findings of this study also showed that there were some minor technical problems with the connection and some problems with scheduling the meetings. The healthcare providers experienced that difficulty with scheduling was the biggest challenge with distance meetings. Despite some difficulties with the technology and scheduling the healthcare providers thought that video technology was still easy to use.

  • 310.
    Jern, Max
    University West, School of Business, Economics and IT, Divison of Informatics.
    The Border Between Usability and Integrity: A Qualitative Study on the Meaning of Privacy and its Value in the Context of Social Media2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This paper aims to explore what privacy truly means in the context of social media through the use of focus groups. It also aims to explore the concept of privacy as a currency and will attempt to explore if a value or worth can be attributed to the concept. The discussion lends credence to the idea that the word "privacy" should be redefined inside the scope of social media.

    The findings suggest that most people are concerned about privacy only as so far as they can feel secure, and care little about the finer details surrounding the subject. The lack of transparency and proper explanation of the data gathering process could very well be the real reason why people feel like their privacy is threatened. Social media platforms need to find a better and more clear-cut process when dealing with their users' personal information to properly gain their trust.

  • 311.
    Jernsand, Eva Maria
    et al.
    Department of Business Administration, University of Gothenburg, Gothenburg (SWE).
    Kraff, Helena
    Academy of Design and Crafts, University of Gothenburg, Gothenburg (SWE).
    Törngren, Sayaka Osanami
    Department of Global Political Studies, Malmö University, Malmö (SWE).
    Adolfsson, Carolina
    Department of Global Political Studies, Malmö University, Malmö (SWE).
    Björner, Emma
    Gothenburg Research Institute, University of Gothenburg, Gothenburg (SWE).
    Omondi, Lilian
    Department of Sociology & Anthropology, Maseno University, Kisumu (KEN).
    Pederson, Thomas
    University West, School of Business, Economics and IT, Divison of Informatics.
    Ulver, Sofia
    Department of Business Administration, Lund University, Lund (SWE).
    Tourism memories: a collaborative reflection on inclusion and exclusion2023In: Tourism Recreation Resarch, ISSN 0250-8281, E-ISSN 2320-0308, Vol. 48, no 6, p. 820-830Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to explore how people’s differentiated privileged and marginalised positions in society create instances of inclusion and exclusion in tourism. Eight authors utilised their diverse disciplinary and theoretical bases to engage in individual autoethnography and collaborative reflections of their personal experiences of being tourists and hosts. Through our Western and non-Western, White and non-White experiences, we reveal experiences from a multitude of perspectives, and problematise the dominant White racial frame. The methodology illustrates unquestioned privileges and feelings of discomfort when personally faced with exclusionary practices and creates an understanding of how individuals have different experiences of enchantment and the tourist gaze. The experience of marginalisation is serial and dialectical, which illustrates the complexity of tourism. The paper contributes to an enhanced and multifaceted understanding of tourism experiences and proposes measures to reveal issues of exclusion. Also, the use of autoethnography and collaborative reflection as methodological tools provide opportunities for researchers and practitioners to engage in reflexive conversation on discriminatory practices, and how they hinder certain individuals and groups from enjoying tourism products and services.

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  • 312.
    Jess, Henrik
    University West, School of Business, Economics and IT, Divison of Informatics.
    Agony of choice: Trade-off between privacy and convenience with web cookies2021Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction: Most of the people living in the EU use the internet regularly. Lots of personal related data is collected by companies utilizing web cookies. The General Data Protection Regulation was set to give users more control over data collection related to their personal data. Little is known about web cookie awareness and e-privacy in relation to information overload and the design of web cookie notifications. No previous study has looked at the differences between Sweden and Germany regarding web cookie and e-privacy awareness. Aims: The overall aim of this study is to investigate how aware web users are about webcookies and e-privacy after the introduction of GDPR and if there is any difference in web cookie awareness between people residing in Germany and Sweden. Further, to assess how web users are influenced by the information in web cookie notification and the design. Methods: A quantitative research approach was performed with a self-completion questionnaire. Data was collected during 29th of April - 9th of May and 150 participants have participated in this study. 96% of the participants were either living in Germany or Sweden. Mann-Whitney and Chi-Square tests were performed to investigate differences within different countries, age groups and occupations regarding awareness about web cookies and privacy. One sample Wilcoxon signed ranked tests and binomial tests were performed to test hypotheses related to information overload and the design of web cookies. Results: Younger participants read web cookie notifications in a significant lower extend than participants older than 55 years (p = 0,03). Significant differences were found in relation to the usage of web cookie blockers, with Germany using web cookie blocker to a greater extend. The general opinion of the participants was that web cookie notifications contain too much information (p = 0,023). Participants also agreed on that accepting web cookies is faster than declining them. Further, participants expressed that the web cookies layout is influencing their choice when either accepting or declining the web cookies consent. Conclusions: Despite GDPR, the findings of this study indicated a need for shortened, simplified, and uniform information in web cookies notification and privacy policies. It should be considered to make a uniform design for web cookies to make interaction with web cookies dialogue more user friendly and time saving. 

  • 313.
    Jiremalm, Erik
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Andréen, Anders
    University West, School of Business, Economics and IT, Divison of Informatics.
    Den svåra konsten att samarbeta: En fallstudie om rollförändringar vid digitalisering av offentlig sektor2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    The purpose of this study is to create a deeper understanding of the effects of digitalization on individuals involved in a small size ongoing agile public sector development project. Our research question was: How does the digital transformation of society affect the requirement and development process in digitalization projects in the public sector, and what effects does this digitalization have on organizations and individuals? The main question was clarified using two sub-questions: (1) How are roles and expectations of the digitalization process changing? (2) What are the expectations on the product owner and how do they respond to needs and resources? A case study was conducted on a smaller, internal, agile development project at University West. Five key people, all with multiple years of knowledge in their respective domains and connection to the project, were selected and interviewed. A thematic analysis of the interviews was done, and three main themes were found: 'History', 'Current situation', 'Future'. These three main themes and associated subthemes then formed the basis for analysis and discussion regarding digitization.

    This study is very small and therefore it is not possible to draw general conclusions from the results. On the other hand, the unique characteristics of the researched project can give a deeper understanding by clearly displaying the problems resulting from lack of knowledge transfer and unclear roles. Unspoken role expectations and unclear role definitions appear to prevent knowledge exchange and learning

  • 314.
    Jobe, William
    University West, Department of Economics and IT, Divison of Informatics.
    A Kenyan Cloud School: Massive Open Online & Ongoing Courses for Blended and Lifelong Learning2013In: Open Praxis, ISSN 2304-070X, Vol. 5, no 4, p. 301-313Article in journal (Refereed)
    Abstract [en]

    This research describes the predicted outcomes of a Kenyan Cloud School (KCS), which is a MOOC that contains all courses taught at the secondary school level in Kenya. This MOOC will consist of online, ongoing subjects in both English and Kiswahili. The KCS subjects offer self-testing and peer assessment to maximize scalability, and digital badges to show progress and completion to recognize and validate non-formal learning. The KCS uses the Moodle LMS with responsive web design to increase ubiquitous access from any device. Access is free and open, and the KCS intends to be a contextualized open educational resource for formal secondary institutions to support blended learning and a free source of non-formal education for lifelong learning. The expected outcomes are that this effort will reduce secondary school dropout rates, improve test scores, become a quality resource for blended learning, as well as validate and recognize lifelong learning in Kenya.

  • 315.
    Jobe, William
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bridging the learning gap in Kenya with mobile learning: Challenges and future strategies2015In: Proceedings of E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2015 / [ed] curtis Ho & Grace Lin, University of Hawaii, USA, Chesapeake, VA: Association for the Advancement of Computing in Education, 2015, p. 1319-1325Conference paper (Refereed)
    Abstract [en]

    The overarching aim of this research was to study how mobile technology can catalyze informal learning and bridge the gap between informal and non-formal learning. In this study 30 Kenyan elite runners were equipped with a simple Android smartphone and free Internet for one year. The original research project focused on studying how a smartphone in the hands of impoverished Kenyans could assist and enhance informal learning. This project used log data, workshops and interviews to track the users’ progress. During the course of the study a huge desire for more formalized learning developed. Thus, a non-formal course on Human Rights was developed and made available for all Kenyans via any Internet connected device. In this way the intersection of these two projects provided an opportunity to satiate interests gained from unguided informal learning with structured non-formal learning. Key findings were that the smartphone empowered marginalized groups, augmented informal learning opportunities, and provided a means to bridge informal and non-formal learning to deliver educational opportunities to any device in the form of a non-formal MOOC. This research made a significant impact in the participants’ lives and the most common statement from the interviews was the statement “it helps us a lot”.

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  • 316.
    Jobe, William
    University West, Department of Economics and IT, Divison of Informatics.
    Do-It-Yourself Learning in Kenya: Exploring mobile technologies for merging non-formal and informal learning2014Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The educational landscape is changing and a variety of technologies and techniques are blurring the lines between traditional and non-traditional learning. This change is substantial in low-income countries: individuals in developing countries have a great desire to educate themselves and improve their quality of life. Kenyans are adequately literate and accustomed to mobile technology despite being a largely impoverished, poorly educated populace. Kenya represents an optimal setting in which to research the use and feasibility of modern mobile and educational technologies. The broad aim of this dissertation is to explore how mobile devices can catalyze and enhance both informal and non-formal learning. In particular, this dissertation explores how technologies and concepts such as mobile web apps, Massive Open Online Courses (MOOCs), and learning incentives via a smartphone specifically affect informal and non-formal learning in Kenya. The primary research question is how can learning efforts that utilize mobile learning, MOOCs, and learning incentives combine non-formal and informal learning to develop and contribute to a do-it-yourself (DIY) approach to learning in Kenya? The primary method is action research. The first contribution of this dissertation is the finding that mobile web apps are currently better suited for data exchange than producing new content. The second contribution is the finding that a smartphone can enhance informal learning in a developing country with little or no scaffolding. The third contribution is the finding that non-formal learning efforts as a MOOC are shown to be a viable means of delivering non-formal learning in a developing country via a smartphone. The fourth contribution is the finding that the use of incentives such as digital badges provide a means by which to validate non-formal learning and contribute to a DIY attitude towards learning creation, where individuals can freely complement or replace a traditional curriculum.

  • 317.
    Jobe, William
    University West, School of Business, Economics and IT, Divison of Informatics.
    Native Apps Vs. Mobile Web Apps2013In: International Journal of Interactive Mobile Technologies (iJIM), E-ISSN 1865-7923, Vol. 7, no 4, p. 27-32Article in journal (Refereed)
    Abstract [en]

    The extensive growth and expansion of smartphones and tablets and therewith the use of mobile web applications that utilize HTML5 and related technologies are frequently discussed and debated in media as possible replacements for native applications. The aim of this study was to explore the viability of replacing native applications with mobile web applications in a developing country setting. Two mobile web applications were developed. The first mobile web application tracked runs and the second mobile web application was a booking system for scheduling "slum runs". The subjects who tested these apps were elite, semi-professional Kenyan runners primarily from the Kibera slum area outside of Nairobi. After a 6-month test period the participants concluded and results indicated that the mobile web application for tracking runs performed poorly compared to native applications due to poor GPS performance, while the mobile web application for booking slum runs performed well. The conclusion from this study is that mobile web applications that require hardware interaction such as using the GPS, GPU, or camera are not yet viable alternatives for native applications. However, mobile applications that only require a native interface and content consumption are suitable substitutes for native applications.

  • 318.
    Jobe, William
    University West, Department of Economics and IT, Divison of Informatics.
    No University Credit, No Problem?: Exploring Recognition of Non-Formal Learning2014In: 2014 IEEE Frontiers in Education Conference Proceedings, IEEE Computer Society, 2014, 2420-2426, 2014, p. 2420-2426Conference paper (Refereed)
    Abstract [en]

    Massive Open Online Courses (MOOCs) are disrupting traditional, higher education and redefining how learning takes place online. These open courses typically offer some form of recognition, such as a certificate of completion and/or digital badge, to recognize, validate, and in some cases even accredit learning. A general problem with MOOCs is the uncertainty regarding the use and goals of recognition, validation, and accreditation (RVA), and participants' acceptance and perception of such techniques. This research effort addresses this problem by exploring course partici-pants' attitudes and levels of acceptance of non-formal learning recognition compared to traditional university credit in both devel-oped and developing countries. The actual study uses both certifi-cates of completion and digital badges to recognize and validate learning in an introductory, university level course in web pro-gramming using HTML5/CSS. The course is available to anyone, but was specifically marketed to participants from Sweden and Kenya. Empirical data was gathered using interviews and online surveys in the course. The preliminary results are that participants from developing countries value digital recognition to a greater extent than their counterparts in Europe. However, both Swedes and Kenyans see open courses with digital recognition as a com-plement to traditional learning to individually construct an educa-tion.

  • 319.
    Jobe, William
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Hansson, Per-Olof
    Linköping University.
    Putting a MOOC for Human Rights in the Hands of Kenyans: The Haki Zangu Case for Non-Formal Learning2014In: The Electronic Journal of Information Systems in Developing Countries, E-ISSN 1681-4835, Vol. 65, no 3, p. 1-17Article in journal (Refereed)
    Abstract [en]

    The research goal of this project was to explore the use and effects of non-formal education and incentives in the context of a developing country. The practical aim of this project was to create, implement, and evaluate a platform about human rights that was available to any Kenyan for free in order to increase knowledge and engagement. Therefore, a non-formal massive open online course (MOOC) about human rights was designed and launched. The course was free and open to anyone in Kenya and offered both a digital badge and certificate from Stockholm University in Sweden upon completion. The course was called Haki Zangu (Kiswahili for "My Rights"), and it explored how using incentives such as a digital badge and certificate of completion affected learning outcomes. This course offered ubiquitous access based on principles of responsive web design and used audio recordings of the entire course content. The course is perpetual and still on-going, but after six months there were 160 participants who had enrolled, and ten participants had completed the course and received certificates and digital badges. The participants showed extensive enthusiasm and engagement for human rights issues, and they expressed desires to learn more and further spread knowledge about human rights. The current findings suggest that the availability of digital badges and certificates increased interest for participation and positively affected learning outcomes. Moreover, the use of a Massive Open Online Course (MOOC) format with incentives proved successful, combined with the contextualization and accessibility of the course content. Furthermore, the technical platform proved adequate for disseminating education for free in a developing country, and allowed for unencumbered access regardless of device. Lastly, a key challenge for future non-formal learning efforts in developing countries is the cost of Internet access.

  • 320.
    Jobe, William
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Master Östlund, Christian
    University West, School of Business, Economics and IT, Divison of Informatics.
    The Effects of Using Work-Integrated Learning in Higher Education on Student and Startup Employability, Networking, and Entrepreneurship2019In: Uddevalla Symposium 2019: Unlocking the Potential of Regions Through Entrepreneurship and Innovation. Revised papers presented at the 22nd Uddevalla Symposium,27–29 June, 2019, L'Aquila, Italy / [ed] Iréne Bernhard, Trollhättan: University West , 2019, p. 235-247Conference paper (Refereed)
    Abstract [en]

    This paper explores the results and perceived effects from an IT project management course given in Informatics at University West in Sweden. The 10-week course requires students to manage and execute real-world projects as a form of work integrated learning (WIL). For the past three years, the course has been performed in cooperation with the Innovatum Startup program offered by the Innovatum Science Center in Trollhättan, Sweden. Each year Innovatum Startup hosts a match making session where the startup companies present their projects and propose concrete projects that the university students can choose as their real-world project. This paper presents the results regarding the startups' and students' satisfaction with the course as well as the outcomes of the students' work for the startups and the effects on the students' future employability, networking and entrepreneurship. The results are based on surveys given to the participating students and startup companies. The findings show a high level of student and startup satisfaction with the WIL collaboration and the findings reaffirm similar research that WIL courses benefit student employability and networking. However, the findings do not show a significant impact on entrepreneurship.

  • 321.
    Jobe, William
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Nilsson, Stefan
    University West, Department of Economics and IT, Division of Media and Design.
    Designing the CloudBoard: an innovative tool for collaborative e-learning environments using HTML52011In: Proceedings of 24th ICDE World Conference 2011, Universitas Terbuka , 2011Conference paper (Refereed)
    Abstract [en]

    This paper aims to summarize the concepts of e-learning, LMS/VLE and cloud-based computing and present how the use of these technologies trends towards collaboration and interactive multimedia. Another purpose is to define and explain this trend in e-learning environments and technologies by presenting research grounded in constructivist learning theory. Subsequently, this paper summarizes the current situation of online whiteboard tools and the new HTML5 standard and key attributes. Next, this paper outlines how an open HTML5 solution for a collaborative, cloud-based, online whiteboard can improve accessibility, performance, collaboration, and security plus offer enhanced multimedia opportunities. Finally, this paper concludes with a presentation of an early prototype of an open, cloud-based online whiteboard, an e-learning cloudboard, which utilizes the advancements found in HTML5 and modern JavaScript libraries such as JQuery. 

  • 322.
    Jobe, William
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Nilsson, Stefan
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhardsson, Patrik
    University West, School of Business, Economics and IT, Division of Media and Design.
    Rask, Anders Bindslev
    University College Nordjylland, Energi- og miljøuddannelserne, Professionshøjskolen University Colleges.
    Improving the creation, curation and discovery of open educational resources for work integrated and lifelong learning2018Conference paper (Other academic)
    Abstract [en]

    This paper concerns open education (OER) resources, and more specifically the process of publishing OER material to make it easier to find on the web. The overarching goals are to improve the creation and discovery of OER material for workplace learning as well as strive towards UNESCO’s Sustainable Development Goal 4, which aims to ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. As we see it, there are two key challenges. The first challenge regards the content creation and curation side; i.e. the process of making OER material available to the general public, how to maintain the resource and how to get feedback on it. The second challenge regards discovery i.e. for OER consumers to easily find OER material and discern its usefulness in their specific learning context. We are in the process of developing a web based system that aids content creators in publishing and maintaining their OER material. The system helps the content creator by generating semantic metadata about the resource based on the Dublin Core system and creates a package of the material itself along with said metadata in a search engine optimized HTML5 file, ready for publishing on a web server or a video streaming site like YouTube, or other media sharing sites. This approach primarily utilizes common search engines to find the material, thus making the OER material decentralized and not necessarily specific to a specific OER repository. The metadata created by the system does, however, enable developers to create systems specialized in collecting and aggregating OER material, further enhancing the capability of the decentralized ecosystem of OER resources to be used by learning management systems. The key contribution is a suggestion as to how to automatically generate and use an OERID so that all resources can be discovered, curated, and reused.

  • 323.
    Jobe, William
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Östlund, Christian
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    MOOCs for Professional Teacher Development2014In: Proceedings of Society for Information Technology & Teacher Education International Conference 2014 / [ed] M. Searson & M. Ochoa, Chesapeake, VA: AACE , 2014, p. 1580-1586Conference paper (Refereed)
    Abstract [en]

    A MOOC is a trending concept in education that is disrupting traditional methods oflearning consumption. The emergence and use of MOOCs for professional teacher development isstill uncommon, but on the verge of gaining a foothold. Research regarding MOOCs typicallyfocuses on impacts for higher education and lifelong learning. However, the specific intersection ofMOOCs and professional teacher development is poorly researched. This concept papercontemplates the benefits and drawbacks of using MOOCs for professional teacher developmentand calls for more practical studies and explorative research. This paper also speculates on the basicMOOC design criteria and principles needed to maximize engagement and course completion,which are currently common issues with general MOOCs. The conclusion is that MOOCs can be acost- and resource-effective means to deliver quality education in order to further professionalteacher development. However, possible risks are employers' reluctance to accept MOOCaccreditation as equivalent professional development and the lack of relevant MOOC courses forprofessional development.

  • 324.
    Johansson, Alexander
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Ann
    University West, School of Business, Economics and IT, Divison of Informatics.
    Identifying Risk Factors in Implementing ERP Systems in Small Companies2020In: 17th International Conference on Information Technology–New Generations (ITNG 2020) / [ed] Shahram Latifi, Springer International Publishing , 2020, p. 169-173Conference paper (Refereed)
    Abstract [en]

    Some risk factors exist within the implementation process of an ERP system in small companies. However, researchers claim different views on which impacts the implementation of ERP systems have. Actually, there are relatively few empirically based ERP implementation studies in small companies and its impact, as most of such studies are focused on larger companies. This paper is based on a case study at a small company. The aim of the paper is to explore risks at a small company when planning to implement an ERP system. The analysis shows that an ERP system is a good solution to avoid using systems that are not integrated. An ERP system could integrate all information in only one system, and all information could easily be accessed within that system. The implementation therefore lead to decreasing costs in the daily work as the activities and processes can be performed more effective and efficient.

  • 325.
    Johansson, Alexander
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Vasarhelyi, Christian
    University West, Department of Economics and IT, Divison of Informatics.
    M-spänn: En kvalitativ studie om mobila transaktioner med fokus kring användbarhet och säkerhet2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim with this study was to examine how people in Sweden use mobile transactionsas well as to discover what roll usability and security play in this context. One main andtwo secondary questions were formulated and resulted in how Swedes considertransferring money via smartphones as well as the meaning of usability and security inthis matter. The research will contribute to a deeper understanding into how individualssee present and future transactions through the use of a mobile phone. A qualitativemethod with semi-structured interviews was undertaken with ten individuals of differentages and genders.In order to investigate the phenomenon that is surrounding mobile transactions anempirical case was implemented which in this instance was the application Swish. Theempirical material was thematised which lead on to several conclusions within our threeareas of focus; mobile transactions, usability and security which has been presentthemes through out the entire study. The results demonstrated that the overallimpression of mobile transactions is that of a positive nature. However, the largernumber of informants stated that they would not replace cash and credit payments butrather see mobile transactions as a complement to already available methods ofpayment. In regards to the usefulness of the service; functionality and structure are vitalaspects during the usage of mobile transactions. Conclusively the study resulted andshowed that the knowledge in regards to security is very limited.

  • 326.
    Johansson, Birgitta
    et al.
    University of Gothenburg, Department of Clinical Neuroscience and Rehabilitation, Institute of Neuroscience and Physiology, The Sahlgrenska Academy, .
    Bjuhr, Helena
    University of Gothenburg, Department of Clinical Neuroscience and Rehabilitation, Institute of Neuroscience and Physiology, The Sahlgrenska Academy, .
    Karlsson, Magdalena
    University of Gothenburg, Department of Clinical Neuroscience and Rehabilitation, Institute of Neuroscience and Physiology, The Sahlgrenska Academy, .
    Karlsson, Jan-Olof
    University West, School of Business, Economics and IT, Divison of Informatics.
    Rönnbäck, Lars
    University of Gothenburg, Department of Clinical Neuroscience and Rehabilitation, Institute of Neuroscience and Physiology, The Sahlgrenska Academy, .
    Mindfulness-Based Stress Reduction (MBSR) Delivered Live on the Internet to Individuals Suffering from Mental Fatigue After an Acquired Brain Injury2015In: Mindfulness, ISSN 1868-8527, E-ISSN 1868-8535, Vol. 6, no 6, p. 1356-1365Article in journal (Refereed)
    Abstract [en]

    An acquired brain injury often leads to long-lasting mental fatigue, which can have a considerable effect on work and social interactions. Fortunately, the Mindfulness-Based Stress Reduction (MBSR) program has been found to alleviate mental fatigue. The purpose of this feasibility study was to evaluate the success of an interactive MBSR program delivered live online to individuals who have experienced a traumatic brain injury or stroke. We included the following three groups in our study: an Internet group, a face-to-face MBSR group, and an active control group who took weekly walks in natural environments. Thirty-four participants completed the study, and all were suffering from long-lasting mental fatigue after either a traumatic brain injury (16 participants) or a stroke (18 participants). However, seven did not accept to attend an Internet MBSR, and Internet was the only choice for others. We found that, according to the Mental Fatigue Scale (MFS), the program leads to significantly reduced mental fatigue in the Internet group compared with the face-to-face and the control group. Individuals in the MBSR groups also exhibited an improved ability to process two temporally close targets (attentional blink task), while this was not detected in the control group. In conclusion, we believe that it is possible for individuals suffering from mental fatigue after an acquired brain injury to obtain positive results through enrollment in a live, interactive, online MBSR program. This is promising, as the Internet is accessible to many individuals, irrespective of where they live. Further randomized control studies comparing are warranted.

  • 327.
    Johansson, Birgitta
    et al.
    University of Gothenburg, The Sahlgrenska Academy, Department of Clinical Neuroscience and Rehabilitation, Institute of Neuroscience and Physiology, .
    Karlsson, Jan-Olof
    University West, School of Business, Economics and IT, Divison of Informatics.
    Rönnback, Lars
    University of Gothenburg, The Sahlgrenska Academy, Department of Clinical Neuroscience and Rehabilitation, Institute of Neuroscience and Physiology, .
    Use the app-Measure mental fatigue-Take control2014In: Brain Injury, ISSN 0269-9052, E-ISSN 1362-301X, Vol. 28, no 5-6, p. 574-574Article in journal (Refereed)
    Abstract [en]

    OBJECTIVESFatigue after an acquired brain injury is common, and is characterized by limited energy reserves to accomplish ordinary daily activities. A typical characteristic of mental fatigue is that the mental exhaustion becomes pronounced during sensory stimulation or when cognitive tasks are performed for extended periods without breaks. There is a drain of mental energy upon mental activity in situations in which there is an invasion of the senses with an overload of impressions, and in noisy and hectic environments. Another typical feature is a disproportionally long recovery time needed to restore the mental energy levels after being mentally exhausted. The mental fatigue is also dependent on the total activity level as well as the nature of the demands of daily activities. For many people, there is an increased risk of doing too much and becoming even more fatigued.METHODSWe have developed an application for Windows Phone for assessment of mental fatigue. The Mental Fatigue Scale is used. The MFS is a multidimensional questionnaire containing 15 questions. The questions included in the MFS are based on symptoms described following longitudinal studies of patients with TBI, brain tumours, infections or inflammations in the nervous system, vascular brain diseases, and other brain disorders. The app also includes information about mental fatigue.   RESULTSThis application can help people determine the level of mental fatigue and it can also serve to provide an overall picture of the severity of the condition, and detect changes in mental fatigue over time. The scores will be added up and the results will be presented in the form of a rating scale and a diagram. People can then see their results for one week ago, one month ago or a whole year ago. Today, the most important recommendations are to adapt to the energy available by doing one thing at a time, resting regularly and not overdoing things. However, this is challenging for most people and it may take a long time, even years, to adapt to a sustainable level. It may also be difficult for the person to learn by himself/herself and it can take several years of considerable struggle, frustration, despair and depression, to find the right balance between rest and activity. This app can help people to be aware of mental fatigue. If they connect the results to daily activities, the app may also help them to be more aware about what may alleviate and what may make mental fatigue worse. CONCLUSIONSWith regular assessment of mental fatigue, this app may give feedback and support in order to achieve an enduring balance between activities and rest.

    The application can be downloaded without cost: http://www.windowsphone.com/en-us/store/app/mental-fatigue/87d4cb88-c9b5-4ac9-9a92-b63a5d8f4d82

  • 328.
    Johansson, Ingemar
    et al.
    University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
    Winman, Thomas
    University West, School of Business, Economics and IT, Divison of Informatics.
    Orchestrating of Learning in Higher Education Through Internships2020In: The Educational Review, ISSN 2575-7938, Vol. 4, no 5, p. 101-112Article in journal (Refereed)
    Abstract [en]

    Education programs with internship components have been around for hundreds of years and are expected to provide knowledge and skills that students need for their future profession and future requirements in a changing environment and market, to move from being peripheral to being a master. The expectation that an internship can bridge different forms of knowledge systems, and thus, contribute to synthesizing knowledge, can easily be taken for granted. However, we need more knowledge about how the relationship between different forms of work and knowledge domains can be understood. The aim of the study is to develop knowledge about the relationship between various models of work and    knowledge domains. We examined the organization and implementation of  internships in two programs at a university in Sweden, which have internships and state that they see workplace setting as a point of departure to reflect and synthesize knowledge in science and theory. The data consists of policy   documents, curricula, and student assessment work and written reflections on internships. The results show the programs have somewhat different conceptions of scientific knowledge, practice, knowledge, and the relationship between. Documents from one program are based on theoretical perspectives, but those from the other program have a practical perspective. In some texts, an internship is viewed as a means of developing professional skills and in others, as a means of theoretically analyzing practice. These differences have implications for   pedagogical design, and how students understand and make meaning and what knowledge is developed. We conclude that ambiguity and the formulation of different perspectives may confuse students. To further develop internships  pedagogically, increased clarity and transparency are needed at ontological and epistemological starting points and perspectives.

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  • 329.
    Johansson, Jonas
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Elibol, Onur
    University West, School of Business, Economics and IT, Divison of Informatics.
    Near field communication som betalningsmetod2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Digitalisering i samhället är något som pågår för fullt och med detta ökar mobilitet och tillgänglighet i form av smarta enheter som mobiltelefoner och klockor. I vardagen sker betalningar mer subtilt och genom att bara hålla upp en betalningsenhet intill en terminal kan stora summor pengar överföras i form av kontaktlös överföring av information genom tekniker som NFC.

    Syftet med detta arbete är att få fram hur stor del av de med tillgång till NFC väljer att nyttja tekniken vid betalningar och finna ett övergripande mönster av hur användare väljer att betala med NFC.

    Genom en tvärsnittsdesignad kvantitativ studie kunde en enkät med frågor grundade i tidigare studier färdigställas, med ett fokus på de faktorer som enligt tidigare studier kan ligga till grund för användandet av ny teknik som NFC. Studiens empiri erhölls genom en datainsamling med webbenkät via sociala medier.

    Detta visade på flera samband mellan vad som kan driva valet att bruka enheter som smartphone, smartwatch och bankkort vid kontaktlösa betalningar med NFC i svenska butiker. I likhet med tidigare utförda studier kunde sambandet mellan de olika faktorerna som användbarhet, säkerhet och tillgänglighet utläsas och kopplas till brukandet av kontaktlös betalning med bankkort och smartwatch.

  • 330.
    Johansson, Kristina
    et al.
    University West, Department of Social and Behavioural Studies, Division of Psychology and Organisation Studies.
    Spante, Maria
    University West, School of Business, Economics and IT, Divison of Informatics.
    Is everyone on board: A study investigating the implementation of a programme with a "new " learning design.2015Conference paper (Other academic)
  • 331.
    Johansson, Kristina
    et al.
    University West, Department of Social and Behavioural Studies, Division of Psychology and Organisation Studies.
    Thång, Per-Olof
    Göteborgs universitet.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Förord2014In: Nordic Journal of Vocational Education and Training, ISSN 2242-458X, E-ISSN 2242-458X, Vol. 4, no 2, p. 1-2Article in journal (Other academic)
  • 332.
    Johansson, Lars-Olof
    University West, School of Business, Economics and IT, Divison of Informatics.
    An engaged practice research approach to digital service design supporting everyday lifeIn: Article in journal (Refereed)
  • 333.
    Johansson, Lars-Olof
    University West, School of Business, Economics and IT, Divison of Informatics.
    Engaged in digital service innovation2018Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The research in this thesis has digital services innovation to support Human-Centred Service Systems (HCSSs) from a practice theory perspective as a foundation. Digital service innovation is understood as service system reconfiguration due to digitalization, with the aim to change the service systemsin a way that increases the value for the involved actors. There are several challenges in digital service innovation; one of the challenges is to address value for a Human-Centered Service System (HCSS), especially since value is the outcome that is determined by the beneficiary. Another challenge is the complexity of sharing and translation of knowledge among heterogeneous actors. The interaction among the involved actors is crucial to understand because it is through human interaction that knowledge is shared and generated.The research has been guided by two research questions: (1) What constitutes value in HCSSs? And (2) How can perceptions of value be aligned in digital service innovation? The presented research expands our understanding of digital service innovation in HCSSs supporting everyday life from a practice perspective. The overall research approach has been engaged scholarship, where the attached insider perspective has been the main focus. The empirical data is collected in two innovation projects (FIND and Free2Ride), the data comes from activities within the projects such as workshops and interviews. One finding in the thesis is the interplay between different levels of value during digital service innovation. Another finding is that beneficiaries and developer stake initiatives to share and translate knowledge. The main contribution of the research is a set of digital service innovation principles. Temporal brokering that leads to leaps in the process of reaching a common understanding and the importance of a learning dimension regarding the roles taken by service beneficiaries are also contributions in this thesis. The research also contributes an exemplification of how learning theories have been applied in order to understand digital service innovation. There are also practical contributions directed to those involved in digital service innovation on a tactical or strategic level. Future research could approach digital service innovation of HCSSs inother service systems and with other perspectives from the practice theory research.

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  • 334.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Sweden.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Co-Creation in a Boundary Practice: Lessons Learned from an Engaged Scholarship Approach2013In: 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime, 2013, p. 757-766Conference paper (Other academic)
    Abstract [en]

    In this article, Engaged Scholarship is disentangled from a co-creation and boundary practice perspective. The focus is on the attached inside researcher in collaborative basic research and action research project. Within the information systems discipline the intersection between collaborative basic research and action research is not that well explored. An extra interest has been on the transformation of descriptions to proposed actions that takes place in this intersection. From our empirical findings of an Engaged Scholarship project we have identified four lessons learned that could be used as considerations and proposed actions for the attached inside researcher. The lessons learned are derived from four theoretical themes: co-creation,dialogue, boundary practice and boundary objects. The empirical data presented in the article is from a project called Free2Ride, which was a co-creation project between researchers, ICT-developers and members from two equestrian clubs.

  • 335.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Dynamics in a innovation boundary context: exploring an living lab process from a community of practice perspective2011In: Proceedings of OLKC 2011, Organisational Learning Knowledge Capabilities Conference, Hull, England, UK., OKLC , 2011, p. 1-15Conference paper (Refereed)
    Abstract [en]

    This paper is based on a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. The research question is: How can a boundary context, such as a living lab process, be nderstood and facilitated from a community of practice perspective? We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An an action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the unit of analysis. The analysis indicates several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as brokering. The process highlights two different levels of brokering: i) inner-level brokering; and ii) outer-level brokering.

  • 336.
    Johansson, Lars-Olof
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Exploring digital service innovation-a Scandinavian perspective2018Conference paper (Refereed)
    Abstract [en]

    The research in this paper has digital services innovation to support Human-Centred Service Systems (HCSSs) as a foundation. It is a conceptual paper grounded in a multi-disciplinary literature review (Service Science, Innovation Theory and Information Systems). The starting point of the literature review was the special issue on Service innovation in the digital age in MISQ 2015. In the literature review, a combination of concept-centric and author-centric approaches were used. The overriding aim of this paper is to expand our understanding of digital service innovation in Human-Centred Service Systems. The paper has adopted a Scandinavian perspective on digital service innovation in HCSSs. The posted research question is which are the characteristics of digital service innovation in HCSSs? The contribution of the paper is a problematization of digital service innovation in HCSSs from a Scandinavian perspective. In the findings three problems are proposed: the dominant understanding of value, value creation, and value co-creation are grounded in service sciences; the understanding of collaboration and participation by the service beneficiary in networks during digital service innovation and lastly is the lack of understanding regarding heterogeneity among involved actors.

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  • 337.
    Johansson, Lars-Olof
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Quality of everyday life supported by digital services: a landscape of practice perspective2017In: 10th International Conference on Researching Work & Learning Transitions, Transformations and Transgressions in Work and Learning & Work and Learning Research 6–8 December 2017 Rhodes University, Grahamstown South Africa.: Book of abstracts, 2017, p. 54-54Conference paper (Refereed)
  • 338.
    Johansson, Lars-Olof
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, UlrikaUniversity West, School of Business, Economics and IT, Divison of Informatics.
    SESMA Om framtidens hållbara mobilitet i en liten stor stad: Forskningsrapport2021Collection (editor) (Other academic)
    Abstract [en]

    Autonomous cars will soon be a party of our community and our city traffic. However, autonomous cars are likely to be too expensive for ordinary households to own. As a result, car manufacturers are trying to create business models making car sharing more attractive and stimulate individuals and households to share cars.

    Several different research and collaboration initiatives are moving towards tests and solutions for smarter and more sustainable mobility. Globally, studies on smart mobility focus on opportunities and challenges mainly in very big cities such as London, Phoenix, Shanghai and New York. There is a lack of research on how sharing economy and smart mobility can become a reality for small and medium-sized cities. In a Swedish perspective, such a focus is far behind and almost neglected.

    This project aims to explore attitudes and mobility habits around automated, electric and shared cars in a municipality, where the population density is significantly lower than in big Swedish cities, i.e., Trollhättan. The project is based on a research collaboration on smart mobility and sharing economy between an interdisciplinary research team from University West and the city of Trollhättan, private companies and a real estate company. The basis has been to identify a selection of people and households that vary in age, gender, family situation, ethnicity, functional and intellectual abilities, and basic attitudes towards technology and change. The approach is a combination of design ethnography and time geography where observations and qualitative interviews form the basis for arriving at three different results:

    i) guidelines for the municipality in their planning of a sustainable city;

    ii) a business model for car manufacturers with the vision of creating more sustainable mobility services; and

    (iii) digital services for shared and autonomous cars.

    An overall goal with this collaborative research is that the results should be developed together and be of value to the various actors, regardless of whether they operate within academy or within the private or public sector. Collaborative research is also based on all project participants interacting in order to accommodate as many different perspectives as possible.The project contributions include the production of a number of user stories of car sharing, design ideas and solutions for digital services, business models and future scenarios for autonomous, self-driving cars, as well as guidelines for municipal urban planning. The results show a number of challenges related to people’s attitudes. One is to change behavior from using an own car to instead starting to share cars and ride with others. People must have good arguments7for changing their habits and they need enough knowledge to make an informed decision. It is therefore of great importance that smart mobility solutions are based on the citizens' life situation, hopes, and wishes. The city's residents must be included as a fundamental part of the work with developing a smart city and smart mobility solutions. It requires both access to and knowledge of mobility services and its technical requirements, such as internet access and mobile payment methods etcetera, as well as cognitive ability to be able to handle both digital services and physical handling of electric cars. Their daily planning varies, but the degree of freedom to be able to move as flexibly as possible is palpable.The project has contributed to a basis for a coherent municipality-wide strategy for planning for future smart mobility, both in the community building process and as part of the city's task to create a sustainable and attractive city for companies and people to work and live in. The project participators see clear synergies with collaboration in this project. Initiatives for continued development and research are ongoing at both a regional and an international level.

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  • 339.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    The dynamics of interaction: exploring a living lab innovation process from a community of practice2011In: In proceedings of PACIS 2011, Pacific Asia Conference on Information systems, Brisbane, Australien., PACIS , 2011, p. nr 79-Conference paper (Refereed)
    Abstract [en]

    This paper is based on a living lab project, which is an open, user-centric, innovation approach,where several actors from industry, user groups and academia are involved. The research question is:how can interaction dynamics be understood in a living lab innovation process? We applied an action-oriented research approach, where the empirical results are from The Find Project (TFP), which aim is to customize an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where three different communities, i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD) and iii) next of kin of demented elderly persons (NOKD), represented the unit of analysis. We identified situations and activities that played a vital role for the innovation process in terms of boundary interaction dynamics. The contribution of our research to innovation theory is a combination and further exploration of the boundary spanning and communities of practice theories. We have developed a conceptual model describing the dynamics in boundary interactions of an ICT innovation process with regard to boundary objects-inuse and brokering. The conceptual model highlights two different levels of brokering: i) inner-level brokering and ii) outer-level brokering.

  • 340.
    Johansson, Lars-Olof
    et al.
    Högskolan i Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    A Boundary Practice Perspective on Co-creation of ICT Innovations2016In: Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings / [ed] Ulrika Lundh Snis, Springer Publishing Company, 2016, Vol. 259, p. 100-115Conference paper (Refereed)
    Abstract [en]

    Research has shown that collaboration and co-creation among different groups of stakeholders add complexity and challenges to the innovation process. In this paper a study of co-creation in a multi-stakeholder innovation process is presented. The co-creation is explored and described from a boundary practice perspective. The empirical data presented in the study is based on a user-centric innovation project, Free2Ride, where researchers, developers and members of two equestrian clubs co-created a piece of ICT safety equipment consisting of a transmitter (on the horse) and a receiver (application on a smartphone) to be used by equestrian club members during their everyday riding activities. Three episodes were extracted from the empirical data and presented in the paper. From these episodes the researchers have identified four characteristics of the spanning of boundaries in co-creation from a boundary practice perspective. One of the contributions in the papers is a description of boundary practice-spanning. The research approach adopted in the study is the action case approach.

  • 341.
    Johansson, Lars-Olof
    et al.
    Högskolan i Halmstad, Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Människa och Informationsteknologi (MI-lab)..
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Boundary dialogues in co-creation of ICT-innovations2012In: IRIS 35, Proceedings of the 35th Information Systems Research Seminar in Scandinavia: Designing the Interactive Society, 2012, 2012Conference paper (Refereed)
    Abstract [en]

    This paper is based on a user-centric innovation project, Free2Ride, which is seen as an example of community interaction that overcomes boundaries. The Free2Ride projects goal was to develop a piece of ICT safety equipment consisting of a sender (on the horse) and a receiver (application in a smartphone) to be used by equestrian club members during their everyday riding activities. We will answer the research question of what the characteristics of a boundary dialogue in user-centric innovation activities are. The aim of the paper is to propose a model describing the characteristics of boundary dialogue in user-centric innovation that involve different communities of practices such as ICT developers, users and researchers. An important element of that model is the mental wandering, inwards and outwards, by core members in a community. We discuss the temporal as well as the symbolic nature of the mental wandering during the boundary dialogue in user-centric innovation activities. We applied a combination of research approaches consisting of action research and engaged scholarship approach. The theoretical framework for analyzing our findings is communities of practices with a specific interest in boundary spanning and learning dialogues.

  • 342.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Dynamics in an innovation boundary context: exploring a living labprocess from a community of practice perspective2011In: Proceedings of IRIS 2011: TUCS Lecture NotesNo 15, October 2011 / [ed] Leino, Timo, Turku: Turku Centre for Computer Science , 2011, p. 1-Conference paper (Refereed)
    Abstract [en]

    This paper is based on studies of a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the units of analysis. The analysis identified several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as to brokering. The research highlights two different levels of brokering: i) product/service brokering; and ii) process brokering.

  • 343.
    Johansson, Lars-Olof
    et al.
    Halmstad University, Halmstad.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Exploring brokering situations in an innovation boundary context2011In: Selected Papers of the Information Systems Research Seminar in Scandinavia:: “IRIS 34 - ICT of Culture – Culture of ICT” / [ed] Judith Molka-Danielsen & Kai Kimppa,, 2011Conference paper (Refereed)
    Abstract [en]

    This paper is based on studies of a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the units of analysis. The analysis identified several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as to brokering. The research highlights two different levels of brokering: i) product/service brokering; and ii) process brokering.

  • 344.
    Johansson, Lars-Olof
    et al.
    Halmstad University, School of Information Technology.
    Norström, Livia
    Gothenburg University, Department of Applied IT.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    Reykjavik University, School of Computer Science (ISL).
    Introduction to the Minitrack on Sharing Economy in Rural Areas2021In: Proceedings of the 54th Hawaii International Conference on System Sciences, 2021, p. 2420-2421Conference paper (Other academic)
  • 345.
    Johansson, Lars-Olof
    et al.
    School of Information Technology, Halmstad University, Halmstad (SWE).
    Norström, Livia
    Department of Applied IT, Gothenburg University, Gothenburg (SWE).
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    School of Computer Science, Reykjavik University, Reykjavik (ISL) (.
    Towards sharing economy in rural areas2021In: Proceedings of the Annual Hawaii International Conference on System Sciences, IEEE Computer Society , 2021, Vol. 2020-January, p. 2420-2421Conference paper (Other academic)
  • 346.
    Johansson, Victoria
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Islind, Anna Sigridur
    University West, School of Business, Economics and IT, Divison of Informatics. Reykjavik University, School of Computer Science, Reykjavik, Iceland (ISL).
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design. University of Gothenburg, Department of Applied IT, Gothenburg, Sweden..
    Angenete, Eva
    University of Gothenburg, Department of Surgery, SSORG - Scandinavian Surgical Outcomes Research Group, Institute of Clinical Sciences, Sahlgrenska Academy, Gothenburg, Sweden; Region Västra Götaland, Sahlgrenska University Hospital/Östra, Department of Surgery, Gothenburg .
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics. University of Skövde, School of Health Sciences, Skövde, Sweden.
    Online Communities as a Driver for Patient Empowerment: Systematic Review.2021In: Journal of Medical Internet Research, E-ISSN 1438-8871, Vol. 23, no 2, article id e19910Article in journal (Refereed)
    Abstract [en]

    BACKGROUND: The use of online resources has changed how people manage health care processes. Patients seek information about health conditions, guidance in treatment, and support from peers online, complementary to traditional health care trajectories. Online communities have the potential to contribute to the quality of care by increasing patient empowerment; however, there is a gap in research regarding in what way online communities contribute to patient empowerment.

    OBJECTIVE: We synthesized research regarding how online communities contribute to patient empowerment to address the research question "In what ways can participation in online communities support patient empowerment?" by studying how patient empowerment is operationalized in different studies. The definition of patient empowerment used in this paper is enablement for people to develop mastery over actions and control over decisions that influence their lives. The mastery is both through processes and outcomes of the development.

    METHODS: A systematic review was conducted by searching in the following databases: Scopus, ACM Digital Library, EBSCO (CINAHL and MEDLINE), PubMed, and Web of Science. In total, there were 1187 papers after excluding duplicates, and through selection processes using an analytical framework with definitions of patient empowerment and related concepts, 33 peer-reviewed papers were included.

    RESULTS: Findings indicated that online communities support patient empowerment both as a process and as outcomes of these processes. Additionally, it was seen as a complement to traditional health care and encouragement for health care professionals to have a more positive attitude toward patients' usage. There was a mix between deductive (19/33, 58%), inductive (11/33, 33%), and a mixed approach (3/33, 9%) of studying patient empowerment in various forms. The online communities in most papers (21/33, 64%) were well-established and represented patients' initiatives.

    CONCLUSIONS: There is a need to include professionals' perspectives regarding how health care can embrace patient empowerment through online communities. This systematic review's main contribution is the proposal of a new framework and conceptualization of how patient empowerment in online communities can be understood from different hierarchical levels.

  • 347.
    Jonasson, Emelie
    University West, Department of Economics and IT, Divison of Informatics.
    Behov av dokumentation inom agila projekt vid systemförvaltning: En fallstudie2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study focuses on the documentation in the management of ERP- (Enterprise Resource Planning) systems and the challenges that exist around documentation in agile methods. The study provides knowledge about the needs for documentation in agile projects for system maintenance and the risks associated with a lack of documentation in the administration. A qualitative approach has been used by a case study. The study's conclusions are based on ob-servations, interviews and document analysis. Agile methods do not require as much docu-mentation of tasks and are based on personal collaborations between operators in the system. The study's final results show that the documentation cannot be excluded, but it should be used where it fits. If documentation support human interaction, rather than to replace it, can it still can be in line with agile development principles. There is a general consensus that that a major drawback of Agile methodologies is a loss of undocumented knowledge. Because doc-umentation is compromised when applying agile methods, important knowledge is lost during and after system development. Many companies are embracing Agile projects are told that they should not be document anything, without relying on open communication going on. People often misunderstand agile methods. Policies and practices for Agile methodologies introduced in organizations but not implemented fully.

  • 348.
    Kadish, David
    et al.
    Department of Computer Science and Media Technology, Malmö University, (SWE).
    Sarkheyli-Hägele, Arezoo
    Department of Computer Science and Media Technology, Malmö University (SWE).
    Font, Jose
    Department of Computer Science and Media Technology, Malmö University (SWE).
    Hägele, Georg
    Autonomous Operations and Services, Husqvarna AB (SWE).
    Niehorster, Diederick C.
    Lund University Humanities Lab and Department of Psychology, Lund University, (SWE).
    Pederson, Thomas
    University West, School of Business, Economics and IT, Divison of Informatics.
    Towards Situation Awareness and Attention Guidance in a Multiplayer Environment using Augmented Reality and Carcassonne2022In: Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play (CHI PLAY '22), Association for Computing Machinery (ACM), 2022, p. 133-139Conference paper (Refereed)
    Abstract [en]

    Augmented reality (AR) games are a rich environment for researching and testing computational systems that provide subtle user guidance and training. In particular computer systems that aim to augment a user’s situation awareness benefit from the range of sensors and computing power available in AR headsets. The main focus of this work-in-progress paper is the introduction of the concept of the individualized Situation Awareness-based Attention Guidance (SAAG) system used to increase humans’ situating awareness and the augmented reality version of the board game Carcassonne for validation and evaluation of SAAG. Furthermore, we present our initial work in developing the SAAG pipeline, the generation of game state encodings, the development and training of a game AI, and the design of situation modeling and eye-tracking processes. © 2022 Owner/Author.

  • 349.
    Kalhor, Mohammad Sardar
    University West, School of Business, Economics and IT, Divison of Informatics.
    Study of the most important opportunities and obstacles for the development of smart homes in Kurdistan2021Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The Kurdistan region of Iraq has special problems and circumstances, which could use an improvement by new smart home technologies. The region also has a unique situation when it comes to the economy, investing opportunities, the government´s engagement, and attitudes towards new technologies. One of the main issues in the region is that the electricity is unreliable and the national electricity grids cannot provide enough electricity. Because of this, there are privately owned diesel generators in each neighborhood that are unsafe, bad for the environment, and expensive for people to use. Thus, the main focus of this study has come to be about how smart home technologies can be a part of the solution to the electricity consumption and distribution problems, and what the government can do to urge this development. In order to examine this, the earlier research on the subject is studied, looked into what the government is doing related to smart home technologies, and conducted interviews with experts within construction and energy, active in Kurdistan, to find out what the main opportunities and obstacles for smart home technology development in the region are. The result shows that smart home technology could be beneficial, especially when it comes to energy efficiency since the current problems with electricity in the region. The interview respondents meant that an expansion of the technology should be done by the government. They also saw that maybe they need more knowledge about the technology to understand the benefits and be willing to enforce the development at a larger scale, even though they have made some accomplishments already. Most of the interviewees also mentioned the combination of the technology with solar energy, pointed out as a good opportunity in Kurdistan due to the geographical situation. When it comes to other features of smart home technology, it seems that most people see it as an unnecessary luxury and therefore do not consider it very useful. 

  • 350.
    Karlsfred, Mauro
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Linlycke, Hugo
    University West, School of Business, Economics and IT, Divison of Informatics.
    Molntjänsters implikationer för hållbar transformation: En studie med fokus på sociala, ekologiska och tekniska dimensioner för hållbarhet hos organisationer2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background: Nowadays sustainable development and sustainability related problems have a central role in the modern world. Actors around the world are trying to do their part - this also includes organizations. The transformation from today's way of work to more sustainable work practices is called a sustainable transformation. One of the biggest information technologies of today is cloud services. The technology has many benefits towards the environment. Implementing a Sustainable transformation is a challenging task, but cloud services can be used to facilitate the transformation for organizations.

    Aim: The aim of the study is to investigate cloud services and its social, environmental and technical implications towards sustainable transformations of organizations. In other words, how cloud services affect organizations in their journey to become more sustainable. 

    Method: The study takes a qualitative research approach to gain knowledge of people's interpretations, opinions, and experiences about cloud services and sustainability. The method consists of an initial literature study and individual semi-structured interviews. The selection consisted of seven respondents, four from Microsoft and three from one of their customer organizations.

    Result: The result shows that there are several factors that affect sustainability in organizations. Organizations that use Azure as a platform are affected by technical, social, and ecological implications. There are two different aspects of the result. The first one is the implications that come when you use Azure and its services. The other one is the data centres and their implications on the cloud services and organizations. There are four themes that emerge from the result, data centres meaning for technical sustainability, the importance of cloud services for ecological sustainability, visualization of data and the importance of cloud services for social sustainability.

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