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  • 251.
    Malmsköld, Lennart
    et al.
    University West, Department of Engineering Science, Division of Automation Systems. Volvo Technology.
    Örtengren, Roland
    Chalmers University of Technology, Department of Product and Production Development,.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Improved Quality Output through Computer-Based Training: An Automotive Assembly Field Study2015In: Human Factors and Ergonomics in Manufacturing, ISSN 1090-8471, E-ISSN 1520-6564, Vol. 25, no 3, p. 304-318Article in journal (Refereed)
    Abstract [en]

    In this article, two field experiments, conducted in an automotive assembly plant, evaluate how computer-based training of operational sequences and related quality information can support the assembly performance of the operators. The experiments were performed during the launch of a new vehicle. A comparison was made of learning progress and quality performance between a reference group of operators that only had regular training and a test group for which some of the regular training was replaced with individual computer-based training. Both quantitative measures of the quality output and questionnaires and observations were used to evaluate the effects of computer-based training. The results show a clear positive difference in learning progress and improvements in quality output for the test group compared with the reference group. This combined with positive attitudes expressed by the operators and their team leaders shows that this type of training is an effective way to train operators during launches of new vehicles in automotive production. © 2014 Wiley Periodicals, Inc.

  • 252.
    Malmsköld, Lennart
    et al.
    University West, Department of Engineering Science, Division of Production Systems. Volvo Technology.
    Örtengren, Roland
    Chalmers tekniska högskola.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Training Virtually Virtual2012In: International Journal of Advanced Corporate Learning, ISSN 1867-5565, E-ISSN 1867-5565, Vol. 5, no 3, p. 29-36Article in journal (Refereed)
    Abstract [en]

    This paper reports from a longitudinal study of a Swedish manufacturer in the automotive industry, where a series of studies have explored the potential and limitations of computer-based training of assembly operators. The study is focusing on two supplementing sets of target variables – operators' attitudes and the quality output from operators in real production. Starting with small-scale studies where proof-of-concept for virtual training is established, the research moves on to comparative studies where different computer-based learning models are contrasted and evaluated. The research design ends with large-scale field experiments assessing the effects of computer-based training in terms of quality output. The results clearly demonstrate that computer-based training, when integrated with training of standardized work procedures, outperforms traditional methods for operator training, regardless of the content and the context of the assembly operation. The findings of the study are synthesized into a design framework for virtual training where cognitive and craftsmanship training is contrasted to the learning of product, process, sequence and finesse of assembly.

  • 253.
    Mandegari, Katia
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Storm, Monica
    University West, Department of Economics and IT, Divison of Informatics.
    Gymnasieelevers digitala (o)kompetens inom ordbehandling2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    More and more schools are investing in digitization and buy their own computers to students. In this correlation, it required the students to manage the technology and be digitally com-petent. Digital competence is seen as an important part for students to have and to function in our society. However, this is nothing schools we studied promotes as they do not contribute to an increase digital literacy of students. Some researchers, however, believe that it is the school that students should receive their digital skills. Research conducted within the digital compe-tence of students have shown that the coexistence of a variety among the students while other research has shown that students' skill level is considered to be generally low when to perform complex tasks. The purpose of this study is to investigate high school students' digital comp-etence in word processing.

    The study was performed at a high school where we have had a survey which was distributed to all classes and students in grade three and a focus group interview. The survey results showed that students have basic knowledge and skills in word processing. The results of the focus group interview showed that students use the computer mainly to write essays and

    that students have not had any major training for the use of their computers. The only computer training school offered occurred at the beginning of first grade when they start school when students got their own computers.

  • 254.
    Marcu, Gabriela
    et al.
    Drexel University, Philadelphia, PA, USA.
    China, Alexis D.
    Drexel University, Philadelphia, PA, USA.
    Findley, Hannah
    University West, School of Business, Economics and IT, Divison of Informatics.
    Waligora, Anna
    University West, School of Business, Economics and IT, Divison of Informatics.
    Collecting and Managing Data in Public Health Research on Autism2017In: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, ACM , 2017, p. 2767-2773Conference paper (Refereed)
    Abstract [en]

    Significant efforts in the CHI community have focused on supporting autism research through intervention-based work. For example, applications of mobile systems, therapeutic games, gesture-based interaction, and capture and access have been studied in the context of therapy, care, and interventions for individuals with autism spectrum disorders. In this paper, we discuss how HCI can support population-focused strategies, or a public health approach, to autism research. Public health research is focused on collecting and managing large amounts of data at the population level in order to understand aspects of autism such as early detection, lifespan outcomes, and risk factors. We discuss a research agenda for HCI that involves opportunities for innovative multidisciplinary autism research at the population level rather than the individual level.

  • 255.
    Matos, Mario
    University West, School of Business, Economics and IT, Divison of Informatics.
    Customer co-creation och sociala medier: företaget Dells motiv till att lansera plattformen IdeaStorm2019Independent thesis Basic level (degree of Bachelor), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    This is a theory-consuming case study of Dell's use of social media in customer co-creation. The following question is answered: Why did Dell launch the platform IdeaStorm?

    The rational choice perspective is used to highlight why the company Dell decided to use social media, more precisely IdeaStorm, in its business strategy customer co-creation. Motive analysis is used methodically, step by step, to bring out motives for the decision to launch IdeaStorm. The material that is primarily in the focus is Dell's actions and statements about decision to launch IdeaStorm.

    The result shows that there are indicators indicating that the decision oriented around self-interests. With the decision to launch IdeaStorm, Dell seems to be striving to address issues of dissatisfied customers and lack of market efficiency.

    Further studies on this domain are proposed in this study. These studies should address more cases in an effort to develop and deepen the understanding of why companies use social media in customer co-creation.

  • 256.
    Matsson, Martin
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Ali Kanani, Shams
    University West, School of Business, Economics and IT, Divison of Informatics.
    Datadrivna underhållsstrategier inom tillverkningsindustrier2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The ever-increasing competition on the market in the manufacturing industry places new demands on the manufacturing industry to streamline its production. Maintaining the production operations for manufacturing industry is important in order to remain competitive. If a machine stops working, it may cause major costs in both repair and downtime. Driving a machine until it breaks before performing maintenance is not a sustainable maintenance work, the machine must be serviced before the error occurs. Scheduled maintenance can make improvement to this, but may also be resource-intensive. The machines need to be constantly monitored and maintenance should be performed when monitoring systems show trends that the machine condition deteriorates. This essay aims at studying the phenomenon of ”Predictive Maintenance” to see what opportunities advanced data collection and analysis technologies have for a manufacturing industry. The essay was conducted through interviews at the company GKN in Trollhättan, which is active in manufacturing for aircraft engines and other air components. The result has also been compared with previous research in the field, which describes computer-driven maintenance work techniques. This was to find out how a manufacturing industry can work proactively with data-driven maintenance strategies to prevent, in time, production failure. The result shows that there are advanced technologies that can send data using sensor technology, then use complex algorithms that analyze the sensor data to prevent production errors occurring. Applying the techniques to GKN is likely to increase their proactive possibilities, but the results from the GKN interviews indicate that there are more challenges than choosing a system for preventive maintenance. It was found in the interviews that there is a lack of communication in the need for a system solution, that the knowledge of the machines is limited to the operators and that the studied company lacks experience in analyzing data.

  • 257.
    Mauléon, Christina
    et al.
    Borås University & Gothenburg Research Institute.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Exploring the raison d’etre of an incident reporting system in an elementary school2015Conference paper (Other academic)
    Abstract [en]

    The purpose of this paper is to investigate the raison d’étre of the use of an incident reporting system in a Swedish primary school and through the lens of situated risk (Boholm, 2003; 2009) problematize what outcomes such a use may generate in terms of children’s safety.

    In Swedish schools there exists today, through legislation, a zero tolerance level of both physical and psychological abuse of children and as such are all schools required to act when such incidents occur. The main purpose of this legislation is to maintain children’s safety in schools. In order to meet the requirements of taking action many schools have implement incident reporting systems into which they report such incidents and accidents.

    However little is known about what consequences the use of such systems have in practice. In our case study we explore how legislation regarding children’s safety in schools, is translated into the implementation and use of an incident reporting system in a Swedish primary school and what consequences this has on children’s safety. We claim that there exists a need to gain more knowledge about what unintended consequences the use of such systems have on children as we find that in some situations this use may, in practice, be opposed to children’s safety. 

  • 258.
    Mauléon, Christina
    et al.
    University of Gothenburg.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    On the intended and unintended consequences of the enactment of digital management control systems in Swedish Schools2016Conference paper (Other academic)
    Abstract [en]

    The aim of this paper is to investigate the enactment of digital management control systems in Swedish schools and what intended and unintended consequences, both short-term and longterm, this may have on individual-, organizational- and societal levels. A pilot study has been conducted and the results show how the enactment of an incident reporting system (one type of digital management control system) in a Swedish school resulted in unintended and even harmful consequences for the students. Combining relational theory with the frameworks of translation and enactment in studies of technology in use provides support in our investigation of how technology is inextricably intertwined in the continuous shaping and re-shaping of organizational practice.

  • 259.
    Mauléon, Christina
    et al.
    University of Gothenburg.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Safety and the use of management control systems and Key Performance Indicators at a Swedish nuclear powerplant2016In: SRA Europe 2nd Nordic Chapter Meeting in Gothenburg 14‐15 November, 2016: Book of abstracts, Gothenburg Research Institute , 2016, p. 12-12Conference paper (Other academic)
    Abstract [en]

    Continuous control, testing and maintenance of systems and components are of utmost importance for maintaining safety at a nuclear power plant (NPP). And key elements for safe practice in organizations overall are often claimed to be adaptation, change and the ability to reflect and maneuver in paradoxical situations.  Identifying new innovative ways of organizing in order to control growing demands regarding safety, efficiency, quality, reliability, profitability etc. is a challenge in all types of organizations. Following this development organizational and management controltheory and practice have progressed rapidly inorganizations in recent years and one profound idea to manage and control for organizational efficiency and success is to implement management control systems (MCS:s) in which Key Performance Indicators (KPI:s) playa key role.  This paper will present an example of when a safety KPI at a NPP was presented as green,orange and red simultaneously within the same NPP. Questions raised were: how could this happen? and what consequences might this have upon safety?  What was found is that different stakeholder demands were being met at different levels of the organization when reporting the safety KPI in three different ways.However no deeper analysis of what consequences this might bring in terms of safety was conducted at anylevel.  There exists some research on how management control systems and KPI:s shape organizational outcomes. However there exists a knowledge gap considering the long term effects the use of such systems and measurements have upon i.e. safety.   

  • 260.
    Meng, Liuchun
    University West, Department of Economics and IT, Divison of Informatics.
    Risk Management in M-Commerce projects: A Case Study of M-Commerce project in Trollhättan2012Independent thesis Advanced level (degree of Master (One Year)), 40 credits / 60 HE creditsStudent thesis
    Abstract [en]

    Due to its inherent characteristics such as ubiquity, personalization, flexibility, and dissemination, mobile commerce promises business unprecedented market potential, greater productivity and higher profitability. With this in mind, it is perhaps not surprising that mobile commerce is growing much faster than its fixed counterpart. Unlike e-commerce, m-commerce is personalized and there is a need for a novel approach to evaluating risk management in m-commerce projects.

    Result in the increase of risks management in m-commerce. Besides the business core activities, the increased use of derivative products by both financial and non-financial institutions and recent events or scandals continue to demonstrate the need for enhanced standards and processes of control over risk.

    In this thesis, I attempt to introduce a new method for performing risk analysis studies by effectively utilizing the existing risk management process framework with adoptions of analysis approach in m-commerce projects. It will provide a sequencing of the core part of the risk management process into sub-processes for identify context, identify risks, analyse risks, evaluate risks and treat risks in different respects of m-commerce. Moreover, it seems that the integration of risk management process and some analysis method indeed provided very useful new insights.

    To be able to fulfil the purpose of study, qualitative research method was considered, using an inductive approach of a single case study of m-commerce project in Trollhättan with m-commerce related research literature and scenario for development of restaurant in university west as source of data.

    Based on the analysis, a number of observations were put forward in the conclusion. To begin with the strategy in relation to management structure will be considered. In addition, the role of information technology security is considered in risk management. Meanwhile, the good governance and risk management according to m-commerce application in risk management system and corporate governance are included in the discussion.

    In attempt of risk management in the m-commerce projects, this thesis examines the issues in one case of m-commerce project in Trollhättan not only information secure issues and some technical viewpoints in m-commerce project but also from the project management's perspective.

    The contribution of the thesis will be introducing a new framework/module for performing a risk analysis studies in m-commerce projects domain and a proposal for risk management in the m-commerce projects case of Trollhättan.

  • 261.
    Misic, Emir
    University West, Department of Economics and IT, Divison of Informatics.
    Apple iOS vs Google Android vs Windows Phone: marknadsandelar i Sverige2015Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    Nowadays mobile phones are used for much more than what their original purpose was and the majority of them are smartphones. Smartphones have become a huge success, and they have revolutionized the mobile phone industry and changed many people's way of life. The most common operating system for smartphones today are: Apple iOS, Google Android and Windows Phone. Previous studies, mostly based on measurements of the users' browsing habits, suggest that smartphones with Google Android as the operating system have a big advantage globally in terms of sales. In Sweden, however, the situation is inversed and consumers prefer Apple's iOS. This study will examine the market share for smartphones in Sweden and demographic differences among consumers. The issue in this study is what does the market share for Apple iOS, Google Android and Windows Phone looks like in Sweden, and are there any demographic differences The study was conducted with a quantitative approach and the data collection was done through a questionnaire. To represent all demographic groups, a combination of two different types of selection was used: quota sampling and convenience sampling. First the quota sampling was performed, which is then supplemented with people from the convenience sampling to try to recreate the Swedish population composition as good as possible. The questionnaire was distributed in some elementary-, high school- and university classes. Finally, my and my partner's acquaintances attended and co-workers to the extent that was needed. Secondary data was collected in the form of earlier researches and similar studies as an adjunct to the analysis. The investigation established that Apple's iOS is the most used mobile operating system with 60% of the market share. 40% of consumers choose Android and only 3% choose Windows Phone. Women and people earning over 30,000 per month are those who prefer the iPhone the most. Furthermore, the consumers are most dissatisfied with Windows Phone, and those who have that operating system would prefer the switch to another the most. This study highlights the demographic differences between the consumers and show which mobile operating system is most used in Sweden in a way that the existing has not succeed. The results of this study can be used for promotional purposes or as a good basis for further studies on the subject. A suggestion would be to expand the survey with additional questions or to make an inquiry at the international level to clarify the demographic differences further.

  • 262.
    Mohammedzade, Siavash
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Mohammedzade, Sina
    University West, School of Business, Economics and IT, Divison of Informatics.
    Säkerhetsrisker vid användning av molntjänster: att lagra filer i molnet2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim of the study was to contribute to the knowledge about the security risks companies face when using file storage as cloud services. There is a lot of research and surveys on cloud computing and its security, as many companies see this aspect as a key factor. When talking about file storage security, research shows that many companies restrain to make use of cloud services when they are concerned about the protection, loss and control of data, or reliability to who can see the data. However, the use of cloud services also brings a number of advantages such as flexibility and scalability. This is a qualitative study and people that somehow works with file storage as a cloud service has been used to collect data for the study. The companies that the interviewees are working in are two IT & technology consultancies, one college, a supplier of ERP systems, a company within the automotive industry and a utility company. The respondents hold positions such as IT director, IT architect, system manager, on-site IT-manager, solution architect and system integration specialist. The interviews had a semi-structured approach. The study shows that companies are aware of the security risks which are present using a cloud service, and that the companies must carefully evaluate and review what is included in the agreement with the supplier. All of the respondents who participated in the survey uses file storage as a cloud service. The majority of security risks which the interviewees addresses match the previous research about the uncertainty of data protection, who has access to data and loss of control. The conclusion is that there are security risks by storing files in the cloud, but that cloud services bring so many benefits that it is difficult for companies to restrain from. The main risks when storing files in the cloud was the location of data, reliability and backup.

  • 263.
    Monneret, Denis
    et al.
    Department of Metabolic Biochemistry, La Pitié Salpêtrière-Charles Foix University Hospital, Paris, France.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics. Department of Surgery, Institute of Clinical Sciences, University of Gothenburg, Scandinavian Surgical Outcomes Research Group, Sahlgrenska University Hospital, Gothenburg, Sweden.
    Bonnefont-Rousselot, Dominique
    Paris Descartes University, Faculty of Pharmacy, Department of Biochemistry, Paris, France.
    Determination of age- and sex-specific 99th percentiles for high-sensitive troponin T from patients: An analytical imprecision- and partitioning-based approach2018In: Clinical Chemistry and Laboratory Medicine, ISSN 1434-6621, E-ISSN 1437-4331, Vol. 56, no 5, p. 818-829Article in journal (Other academic)
    Abstract [en]

    Detection of acute myocardial infarction (AMI) is mainly based on a rise of cardiac troponin with at least one value above the 99th percentile upper reference limit (99th URL). However, circulating high-sensitive cardiac troponin T (hs-cTnT) concentrations depend on age, sex and renal function. Using an analytical imprecision-based approach, we aimed to determine age- A nd sex-specific hs-cTnT 99th URLs for patients without chronic kidney disease (CKD). A 3.8-year retrospective analysis of a hospital laboratory database allowed the selection of adult patients with concomitant plasma hs-cTnT (<300 ng/L) and creatinine concentrations, both assayed twice within 72 h with at least 3 h between measurements. Absence of AMI was assumed when the variation between serial hs-cTnT values was below the adjusted-analytical change limit calculated according to the inverse polynomial regression of analytical imprecision. Specific URLs were determined using Clinical and Laboratory Standards Institute (CLSI) methods, and partitioning was tested using the proportion method, after adjustment for unequal prevalences. After outlier removal (men: 8.7%; women: 6.6%), 1414 men and 1082 women with estimated glomerular filtration rate (eGFR) ≥60 mL/min/1.73 m2 were assumed as non-AMI. Partitioning into age groups of 18-50, 51-70 and 71-98 years, the hs-cTnT 99th URLs adjusted on French prevalence were 18, 33, 66 and 16, 30, 84 ng/L for men and women, respectively. Age-partitioning was clearly required. However, sex-partitioning was not justified for subjects aged 18-50 and 51-70 years for whom a common hs-cTnT 99th URLs of about 17 and 31 ng/L could be used. Based on a laboratory approach, this study supports the need for age-specific hs-cTnT 99th URLs. © 2017 Walter de Gruyter GmbH.

  • 264.
    Monneret, Denis
    et al.
    Department of Biochemistry and Molecular Biology, South Lyon Hospital Group, Hospices Civils de Lyon (HCL), 165 Chemin du Grand Revoyet, Pierre-Bénite, 69495, France.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Roche, Frédéric
    Department of Clinical and Exercise Physiology, University Hospital of Saint-Etienne, Saint-Etienne, France; EA 4607 SNA-EPIS, PRES Lyon, Saint-Etienne, France .
    Bonnefont-Rousselot, Dominique
    Department of Metabolic Biochemistry, La Pitié Salpêtrière-Charles Foix University Hospital (AP-HP), Paris, France; CNRS UMR8258, INSERM U1022, Faculty of Pharmacy, Sorbonne Paris Cité, Paris Descartes University, Paris, France.
    Outlier removal methods for skewed data: Impact on age-specific high-sensitive cardiac troponin T 99th percentiles2019In: Clinical Chemistry and Laboratory Medicine, ISSN 1434-6621, E-ISSN 1437-4331, Vol. 57, no 10, p. E244-E247Article in journal (Refereed)
  • 265.
    Mossberg, My
    University West, Department of Economics and IT, Divison of Informatics.
    Systemförvaltning i kommuner: Sambandet mellan systemförvaltning och måluppfyllnad ave-handel i en kommun2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The concept of e-commerce has become an established term for various businesses that in various ways occurs via the Internet. This study has its focus on e-commerce systems in the public sector in Sweden. In Sweden e-commerce is introduced in the public sector continuously. It has been introduced in various degrees. Today more than one third of the local government organizations in Sweden and more than half of the country council management organizations have embraced e-commerce. The purpose of this study is to gain knowledge of the conditions that may affect an organizations progress towards goals regarding e-commerce, viewed from a system management perspective. The study is qualitative in nature. The empirical data, in the form of a case study, was gathered through interviews and document studies in the municipal administrative organization in Sweden. The theory in the study was gathered through literature with presentation of research in the area of system maintenance and organizational theory. Two conditions were observed in the study, responsibility subdivision aspects and organizational aspects. These problems have led to the conclusion in this study which is that the organization has had difficulty reaching their goals with e-commerce project. The first problem concerns, among other things, that there are not enough staff for system management of e-ordering systems. The staff therefore, will have no education around the particular area. Problem two is the vertical organizational model and its implications for the organization and its e-ordering system. The two problems observed during the study has a direct correlation between system management and task accomplishment of e-commerce projects.

  • 266.
    Movva, Naga Pradeep
    University West, Department of Economics and IT, Divison of Informatics.
    Problems and possibilities of telemedicine in India2013Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Information and communication  technologies  (ICTs)  are  having a great  capability to face some challenges in both developed as well as developing countries which includes providing access,  cost  effective  and  high  quality  health  care  services.  Telemedicine  uses  ICT  to overcome  geographical   barriers,  and  increase  access  to  health  care  services.  This  is particularly beneficial for rural and underserved communities in India. This paper focuses on the rising profile of e-health on the international policy agenda and related developments  in the  National  Health Service. Few developments  in public health today create energy and opportunity present in the word "e-health". As a developing country, India is implementing the technology to deliver health information and services regarding health widely across the country. These solution  though promising also present new challenges particularly in acceptable standards, choice of technologies, overcoming traditional jurisdictional boundaries, investment, privacy and confidentiality.

     

    In this study, examine current state of telemedicine in a developing country, India. Telemedicine has brought several benefits to the people of India, especially those living in rural and remote areas. Discussed the Indian telemedicine implementation case of Apollo Hospital and Chakrajmal village, consolidate lessons learned from cases, and culminate with potential researchable critical success factors that account for the growth and modest successes  of telemedicine  in India. This  research will  discuss  how e-health  provides the opportunity for patients to maintain longer independence and for the providers to monitor    a condition more closely. It also describes barriers and challenges for current status of e­- health. Also, an attempt is made for presenting future e-health status in Indian scenario. Further,some  recommendations  are provided for  improvement.

  • 267.
    Mugeni Simbi, Isabelle
    University West, School of Business, Economics and IT, Divison of Informatics.
    The use of social media as a marketing tool by Rwandan small businesses: A multiple case study2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Many companies including SMEs use the technology of social media in business as a marketing tool. However, little is known regarding how small businesses use social media for marketing purpose. Thus, this master project investigates how social media is used by small businesses in Rwanda. The purpose of this study, is to explore how social media is used by small business, to identify main factors that lead to the use and to contribute to the knowledge gap on social media marketing.

    This study of qualitative nature follows a multiple case study design. The sample investigated is comprised of five Rwandan small businesses owned by women. Two methods of data collection were used: online observation of social media platforms together with semi-structured telephone interviews with participants.

    The results show that businesses benefit from using social media marketing. However, results indicate also that small businesses use social media informally without strategies of use with a prevailing lack of technical knowledge in social media for business. Main factors that led to the use of social media were identified as well.

    The study concludes with recommendations to small business on the effective use of social media as a marketing tool.

  • 268.
    Niklasson, Erik
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Schneider, Joakim
    University West, Department of Economics and IT, Divison of Informatics.
    Webbapplikationsinförande vid en neonatalavdelning: en belysning av hur vårdgivare kan stöttas med hjälp av IT2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A child who is born prematurely, or has other types of complications after birth, needs neonatal care. An increasing focus on family centered neonatal care brings new challenges and greater demands on the healthcare. Previous research shows that web applications are an efficient way of supporting health care. This study addresses the question: "How can the health care operations at the neonatal unit at NÄL be affected by a responsive web application and what are the caregivers' attitudes towards the new system?" The strategy used to approach the subject is a case-study of a web application introduced at the neonatal unit at NÄL whose purpose is to give parents support in caring for their newborn children. The method used for the collection of the data is semi-structured interviews of nannies and nurses on the ward. The result of the study shows that the neonatal unit can be positively influenced with the support of IT. Healthcare providers are mostly positive about the change. A slight difference in acceptance has been identified among the caregivers with greater experience. This group shows greater skepticism towards the new system than those with less experience in the field.

  • 269.
    Nilsson, Stefan
    University West, School of Business, Economics and IT, Divison of Informatics.
    The Asocial Responselessness of Unfocused Interaction in Computer Mediated Communication2006Conference paper (Refereed)
  • 270.
    Nilsson, Stefan
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Engineering.
    Bernhardsson, Lennarth
    University West, Department of Economics and IT, Division of Media and Design.
    Pongolini, Malin
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Designing the CloudBoard: an ICT Tool for Online Tutoring in Higher Education2011In: Proceedings of Society for Information Technology & Teacher Education International Conference 2011 / [ed] Matthew Koehler & Punya Mishra, Chesapeake, VA: AACE , 2011, p. 589-592Conference paper (Refereed)
    Abstract [en]

    This paper concerns online tutoring in higher education. Observation studies of online tutoring sessions in two masters level engineering courses were conducted where teachers on campus tutored students located at different manufacturing plants doing their masters project. The tutoring regarded problems surrounding the construction of advanced 3D-models for manufacturing and required the shared view of the 3D-models as well as synchronous voice communication, e-mail and image sharing using a flora of different services. While advanced screen sharing applications like WebEX and TeamViewer were central in the tutoring sessions, the research presented here focus on the tools that supplemented the use of the screen sharing applications. Addressing issues such as the need to record historical data to be able for teachers to follow the progression of the project, sharing media files between participants and discussing the results, we here present a system to support online tutoring in higher education.

  • 271.
    Nilsson, Stefan
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Awareness information and user behavior: A field experiment of an online collective system2005In: WSEAS Transactions on Information Science and Applications, ISSN 1790-0832, Vol. 2, no 12Article in journal (Refereed)
    Abstract [en]

    This paper sets out to investigate the effects synchronous non-verbal awareness information has on users of a collaborative system. The experiment was setup in on online picture exhibition where users were given a minimalistic indication of any co-present users present. Logs from the website were analyzed and revealed that users who were in the online gallery and were exposed to the notion that there were other visitors there at the same time spent a statistically significant longer time in the gallery as opposed to visitors who were given the information that they were all alone in the gallery. We also noted that although time in the gallery differed between the two groups, we cannot say anything conclusive as to whether use-patterns differed or not. 

  • 272.
    Nilsson, Stefan
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Presenting the Kludd: A Shared Workspace for Collaboration2015In: GROUP '14 Proceedings of the 18th International Conference on Supporting Group Work, New York: Association for Computing Machinery (ACM), 2015, p. 295-298Conference paper (Refereed)
    Abstract [en]

    In this poster, we would like to present the current state of the Kludd system. Kludd is a web-based collaboration tool, enabling users to collaborate around various media objects like images, videos, texts and audio in a shared workspace. The design metaphor is an online whiteboard, where multiple actors can add, manipulate and remove objects, all while everyone sees the same view. The system is made with standard components like HTML5, CSS3 and a number of open-source javascript libraries enabling real-time collaboration in a browser. Utilizing a Design Science Research methodology, the initial design was based on 9 design requirements. In this poster, a further four requirements are presented as a result of the analysis of the first phase, and an initial design of the second phase of the project is presented

  • 273.
    Nilsson, Stefan
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Jobe, William
    University West, School of Business, Economics and IT, Divison of Informatics.
    Supporting nomadic work- and study practices in groupware design2017In: Proceedings on E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Oct 17, 2017 in Vancouver, British Columbia, Canada / [ed] Jon Dron; Sanjaya Mishra, Vancouver, British Columbia, Canada: Association for the Advancement of Computing in Education, 2017, p. 822-826Conference paper (Refereed)
    Abstract [en]

    This brief paper concerns the design of real-time collaborative systems adhering to a nomadic work- and study practice. Nomadic practices can be characterized as having a heterogeneous workplace, working or studying from different locations during a day. This practice has been enabled by advances in technology and formed by human behavior. This means that we now must consider this type of work when designing collaboration software. This brief paper outlines some major issues concerning technology-mediated collaboration arising from nomadic work practices; different network conditions, data cost and device heterogeneity, and proposes tentative design ideas addressing these issues.

  • 274.
    Nilsson, Stefan
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundin, Johan
    Göteborgs universitet, Institutionen för tillämpad IT.
    Working as an Online Educator: Challenges when scaling up distance education2013In: Proceedings of Society for Information Technology & Teacher Education International Conference 2013 / [ed] Ron McBride; Michael Searson, Chesapeake, VA: Association for the Advancement of Computing in Education (AACE) , 2013, p. 881-885Conference paper (Refereed)
    Abstract [en]

    In recent years online and blended learning has scaled up from being a pilot endeavour driven by pioneers, to constituting a large portion of many institutions of higher education. In the process, the conditions for the online teacher has gradually changed, and the situation of today is in many ways problematic where student interaction and dialogue has to stand back in favour of time consuming content production, material delivery, and technical problem solving. This paper draws on the experiences from a Scandinavian University to illustrate how this transition can be understood in the light of rapid technological development in combination with slow evolution of pedagogical models for online education.

  • 275.
    Norström, Livia
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Arghavan Shahlaei, Charlotte
    University West, School of Business, Economics and IT, Divison of Informatics.
    Johansson, Lars-Olof
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    Reykjavik University, School of Computer Science, Iceland.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    New Logics of Ethics in the Age of Digital Platforms: Design Fictions of Autonomous Cars2019In: Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters, European Society for Socially Embedded Technologies (EUSSET) , 2019, Vol. 3Conference paper (Refereed)
    Abstract [en]

    Autonomous cars are the first major examples of Artificial Intelligence (AI) in everyday life. When cars are transformed into platforms,new service relationships emerge between car companies and the car users. These relationships generate gains and catches for both parts related to how physical and non-physical resources are exchanged in the sharing economy; how integrity is negotiated; and how responsibility is delegated when AI enables the car to take over most of the driving. With a "car as a platform approach", in this paper, we present a design fiction on ethical implications for citizens' daily lives with autonomous cars

  • 276.
    Norström, Livia
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Boundaries of Logics in Municipality Communicators' Facebook Practice: Towards a New Public Service Competence2019In: Proceedings of the 52nd Hawaii International Conference on System Sciences 2019, 2019, p. 3097-3106Conference paper (Refereed)
    Abstract [en]

    With an increased use of external online platforms, digital government logics are gradually intertwined with external, algorithmic, crowd-influenced value logics of social media platforms. This new scene especially affects administration, which can no longer neutrally deliver public service, but becomes involved in processes of consideration and judging what rules and traditions seem most appropriate in the situation.Through deep interviews and workshops with municipal communicators, we examine this balancing act when communicators use social media for external communication. We use a practice perspective to characterize and conceptualize an emerging approach to public service.

  • 277.
    Norström, Livia
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Islind, Anna Sigridur
    University West, School of Business, Economics and IT, Divison of Informatics.
    Vallo Hult, Helena
    NU-sjukvården.
    Balancing the Social Media Seesaw in Public Sector: A Sociomaterial Perspective2017In: IRIS Selected Papers of the Information Systems Research Seminar in Scandinavia, ISSN 1891-9863, E-ISSN 2387-3353, no 8Article in journal (Refereed)
    Abstract [en]

    The use of social media in the public sector changes the professionals' everyday work practice. This paper sheds light on the emerging challenges of using social media as a part of work, based on the analysis of three contexts within the public sector in Sweden and through the lens of sociomateriality and affordances. The approach is interpretive field studies with a narrative analysis, where we interpret and analyse key elements of the storylines, focusing on the transition to social media use among professionals (nurses, municipal communicators, and physicians) in the three contexts. Social media enables an open work environment where information is visible and potentially spreadable to an unknown audience. The process of interacting with an unknown audience and finding a professional tone is analysed here as context collapse. The unknown, and at times imagined complex audience, makes it hard to balance the seesaw between friendliness on the one hand and an authoritative tone on the other; a tonality which leaves most of the potential audience unreached. The interplay between social media and the professionals shapes the professionals' practice. We analyse this interplaying practice more specifically, as sociomateriality in action.

  • 278.
    Norström, Livia
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Assmo, Per
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Transgressions and Transformations at Work: Towards a Social Media Practice among Swedish Municipality Communicators2017In: Transitions, Transformations and Transgressions in Work and Learning & Work and Learning Research: Book of Abstracts, Grahamstown: Rhodes University , 2017, p. 81-, article id ID071Conference paper (Refereed)
    Abstract [en]

    This paper discusses how communicators at the municipality, in their work, negotiate the tension between a traditional role of an 'informative administrator' and a 'promoting, engaging social media profile'. The work is learned by carefully transgressing municipality social media and IT policy and by transforming social media practice from private and commercial use of Facebook, towards a new practice founded in democratic values.

    Social media has become an important strategy for municipalities to disclose a massive amount of information with relatively low cost and to create engagement with citizens. However, fostering participation and citizen engagement on social media platforms is still a great challenge for municipality administration as well as for research. Despite a widespread diffusion of platforms such as Facebook in municipalities, interaction level is relatively low compared to private organisations. We know from previous research that citizens' engagement with municipalities on Facebook is related to the municipalities' tradition of openness and transparency and their local administration style. Municipalities with a tradition of transparency are to a greater extent using features in Facebook that enable citizen engagement.Hence the organisational context where the engagement takes place is a crucial factor.However, what is often forgotten when trying to understand how engagement emerges on municipality social media platforms is the intentions of the platform providers and the emerging social logic of the platforms in use. A digital platform such as Facebook cannot be regarded as one overall technology choice, but as a platform provider that promotes services and tools along with a considerable amount of conditions and regulations. As social platforms are being adopted and matured, the huge amount of data concerning user behaviour and interaction patterns has changed from being side business to core business for the platform providers. This is applied,for instance, in the possibility to harvest and sell data. Overtime, the logic of such platforms has become more advanced and its ability to shape and transform the communication patterns has grown stronger and become critical. So, what implications do such a platform logic have on municipality administrations' use of Facebook? A content analysis of online interaction on four municipalities' Facebook pages during a period of two years was conducted. Approximately 6000 posts and comments were categorised by content, media type and tone. Engagement such as likes, shares and comments were then measured for the different categories.Empirical findings indicate that municipality communicators have problems both to reach out with information and to create engagement on Facebook. It is important for the communicators to be politically neutral, correct and speak with the voice of the whole municipality (i.e. not too personal). This way of being, however, does not work so well on Facebook.They report having gradually adjusted their work (content, tone, media type and timing) to what is spreadable, sharable and commentable according to a Facebook logic. The communicators say they feel forced to post pictures of blossomtrees and check-ins from the lunch restaurant in order to get likes and shares. They know that if they don't do this they will lose citizens' attention and they will not reach out with more important posts. They are aware that posts that are interesting to see and read are not sufficient; posts also need to trigger people to like, share and comment. The socialmedia work needs to be designed in accordance with a unique Facebook platform logic.

    This paper aims to contribute to the body of knowledge on IT and learning at work with a special focus on new competence in the public sector. It also extends an existing framework of e-government transparency and citizen engagement by taking into account the role of Facebook as a platform with highly structured strategies for how to foster a special kind of sociality and engagement. The practical contribution implies new knowledge for staff and management in the public sector to develop competence to manage transparency and engagement through social media.

  • 279.
    Nortwig, Anne-Mette
    et al.
    University Collage Sjælland, Denmark.
    Christiansen, Rene.B.
    University Collage Sjælland, Denmark.
    Karlsen, Asgjerd Vea
    Høgskolen i Buskerud og Vestfold , Norway.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Wicke, Kurt
    University West, Department of Social and Behavioural Studies, Division for Educational Science and Languages.
    Grænser, barrierer og broer: Kulturmøder og computermedieret kommunikation i online synkrone arbejdsfællesskaber2015In: Det tredje språket: Multimodale studier av interkulturell kommunikasjon i kunst, skole og samfunnsliv / [ed] Engebretsen, Martin, Kristiansand: Portal forlag, 2015, p. 267-281Chapter in book (Other academic)
  • 280.
    Olander, Johan
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Hasic, Nele
    University West, School of Business, Economics and IT, Divison of Informatics.
    Vård på distans för diabetiker: En studie om hur telemedicin påverkar diabetessköterskors arbetsuppgifter2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In a constantly changing world that is digitized at a faster pace than ever, new forms of information technology arise that make new demands on both individuals and organizations. The consequences of telemedicine and its impact on diabetic nurses duties are not fully clear and need further research.

    The purpose of this study was to find out how telemedicine affects diabetic nurses duties within the public healthcare. Furthermore, the purpose of this study was to inform the reader about the consequences of telemedicine on a diabetic nurses duties and to arrive at a conclusion regarding the question at issue.

    The question at issue was defined in the following way: “How does telemedicine affect a diabetic nurses duties within primärvården?” 

    The authors of this study have been inspired by a interpretative scientific approach. To study the area a casestudy within VGR will be done. To answer the question at issue, a qualitative approach was deemed necessary. More specifically, the authors conducted 8 semi-structured interviews and used 2 control documents as data collection.

    The result showed that blood glucose meters was a central tool enabling healthcare at a distance for diabetics. A majority of diabetic nurses recommend various applications to the patient depending on different factors, where age is the most common. Based on the differently used tools to provide telemedicine, it appears that it affects the diabetic nurse's duties but in different degrees and frequency. Examples of tasks that change as a consequence of telemedicine are duties such as “Treat anxiety of patients” as well as “Motivate patient to self-care”. The interviews that were conducted also revealed that new duties appear as a consequence of telemedicine. Examples of duties and task that appear are “Distribute and educate patient of how the blood glucose meter works”. Following-up on the patient via telephone has been found to be shorter on average and preserves its quality in many places where possible and can replace some of the duties performed during physical visits. A natural consequence of this is that the accessibility aspect that the telemedical healthcare form entails, may contribute to an increased quality of life for the patient within primärvården. Telemedicine appears to affect the diabetic nurses duties, because of the fact that several duties change as a consequence of telemedicine.

  • 281.
    Olausson, Jesper
    University West, School of Business, Economics and IT, Divison of Informatics.
    Veckans erbjudande, digitalisering!: En studie om webbplatser inom dagligvaruhandeln ämnade för inköpare.2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background: The way of selling has in correlation with the growth of internet changed in many ways and companies are choosing to use digital platforms over face to face meetings. The grocery retail market is a trade that during the last decade has gone over huge changes where the entire organisations have been centralised to the disadvantage of external suppliers.The internal platforms are well lavished and easy to use by the stores purchasers. This excludes the external suppliers furthermore since they do not have the same resourcebase.

    Purpose: The studies purpose was to examine which usability- and navigation aspects a designer needs to take into consideration while developing a website aimed at business to business with the target group purchasers within the grocery retail market. The study originated from Varupartner AB's website where the goal was to collect external suppliers on one website.

    Method: The study was performed with the help of a qualitative research approach to evaluate Varupartner's current website to discover issues and to collect the target groups experiences. The study used a method triangulation where the research started with an observed usability test which was followed up with a qualitative semi structured interview. The collected data was analysed with an inductive approach by placing the data against research based principles.

    Result: The result discovered that the target group had a good attitude against digitalizing the buying process, even for external suppliers. They also pointed out the importance of efficiency in their work. The result also showed a number of issues connected to Varupartner's current website. It also clarified which aspects that were the most important to study in this context. The context specific areas that showed issues were the missing information about sell-by-dates and whether to give the user information about piece, carton or pallet when they entered goods into the shoppingcart.

    Conclusion: The general principles for usability and navigability are also applicable in the context of grocery retail market where terms like affordance and error prevention are at great importance. The context shows that a well functioning search engine was extra important as this type of website has a complex nature and stores big amount of products and suppliers. Furthermore is a clearer terminology connected to the issue about piece, carton and pallet needed to clarify the amount of goods the user has ordered. The conclusion can also be made that the target group requires great efficiency from the website.

  • 282.
    Omarson, Agri
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Borovic, Edvin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Pair programming effekt på studentens prestationsförmåga2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Extreme programming, called XP, is a software development approach that was developed under a fifteen year period by Kent Beck, Ron Jeffries and Ward Cunningham. From extreme programming emerged pair programming (PP) which is an agile technique. PP is put to the practice when two programmers sit next to each other and work together on the same code, algorithm, design and tests. Studies have shown PP to have a positive impact on some aspect of student performance or enjoyment without compromising student learning. The aim of this study is to investigate by reporting results from case studies on pair programming performance. Finding out if the programmers that use the PP approach is benefitting their performance or if there are issues or challenges with the practice. The goal is to come to a conclusion on how pair programming actually affects students performance. A case study and experiments was conducted at University West to examine the students satisfaction, confidence and performance. 23 students took part in this study and experiment. The result showed that all the students benefited more from the PP method compared to SP students, however the intervju results showed that second year students gave a bit lower grade to PP method compared to first year students. In conclusion PP method gave the students a better performance compared to SP students. However, first year students felt that they accomplished more by using the PP method compared to second year students. PP can be an effective tool to use as a teaching method to increase the students performance.

  • 283.
    Pareto, Lena
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Gynther, Karsten
    University College Zealand, Denmark..
    Lindhardt, Bent
    University College Zealand, Denmark..
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Vejbaek, Leif
    University College Zealand, Denmark..
    Wølner, Tor Arne
    Vestfold University College, Norway..
    A model for instructional design in virtual Nordic classrooms2013In: Proceedings of ECTC 2013, Brighton, UK, July 11 - 14, 2013,, 2013, p. 230-241Conference paper (Refereed)
  • 284.
    Pareto, Lena
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Lindhardt, Bent
    University College Zealand, Denmark.
    Vejbaek, Leif
    University College Zealand, Denmark.
    Wølner, Tor Arne
    Vestfold University College, Norway.
    Gynther, Karsten
    University College Zealand, Denmark.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    A Model for Instructional Design in Virtual Nordic Classrooms2013In: The Inaugural European Conference on Technology in the Classroom 2013: The Impact of Innovation: Technology and You, Naka Ward, Nagoya, Aichi, Japan: The International Academic Forum , 2013, p. 222-233Conference paper (Refereed)
    Abstract [en]

    In this paper we will report from an on-going EU-financed project aiming at developing innovative cross-border, virtual classroom instructional designs; that is designs where classes from three Nordic countries collaborate by means of technology to enhance teaching and learning. School management, teachers, students, and educational researchers from Denmark, Norway and Sweden collaborate since 2011 in three-country teams on all levels to explore and evaluate novel cross-border instructional designs in four subjects. The research approach is user-driven innovation by means of Action Research and Design-based research. The cross- border instructional designs exhibit several challenges: designs need to be aligned with all national curriculums with respect to 1) subject content and 2) learning goals, and in order to advance learning, we need to address 3) learning benefits due to the collaboration. In Mathematics, such cross-border learning benefits were particular elusive to identify, so some kind of guidance were needed. The model, first proposed for Mathematics but generalizable to other subjects, is a three-dimensional cube that categorizes an instructional design with respect to 1) subject-content, 2) aimed-for competence, and 3) learning-benefit. The subject contents and required competencies were derived and synthesized from the national curricula, whereas the learning benefits were inspired from previous cross-border designs. The model has successfully been used as a classification system for virtual classroom tasks, and also as an innovation tool to generate novel instructional designs where the expected learning benefits became explicit from start, which facilitates design evaluation. 

  • 285.
    Pareto, Lena
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Understanding users with reading disabilities or reduced vision: Toward a universal design of an auditory, location-aware museum guide2006In: International Journal on Disability and Human Development, ISSN 2191-1231, Vol. 5, no 2, p. 147-154Article in journal (Refereed)
    Abstract [en]

    We present ongoing work on the design of an information system for users with reading disabilities and users with reduced vision. The design target is a portable, auditory, location-aware information system, to complement visually displayed information in exhibitions. Applying a user-centered, we identify non-typical user-groups’ specific requirements, which are turned into a design. The first design-iteration, which includes a formative evaluation, using a mock-up prototype, with dyslectic and visually impaired participants, is completed. The evaluation indicates that the user-group’s specific aspects we have identified are relevant, while designing for these groups. © 2006, by Walter de Gruyter GmbH & Co. All rights reserved.

  • 286.
    Pareto, Lena
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT. University West, Department of Economics and Informatics, Divison of Informatics.
    Bernheim, Bo Göran
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundin, Johan
    University West, School of Business, Economics and IT, Divison of Informatics.
    Nilsson, Stefan
    University West, School of Business, Economics and IT, Division of Media and Design.
    Östlund, Christian
    University West, School of Business, Economics and IT, Divison of Informatics.
    Designing for Learningin Network Organizations2007Conference paper (Refereed)
  • 287.
    Pareto, Lena
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Karlsson, Marianne
    Chalmers.
    Engelbrektsson, Pontus
    Chalmers.
    Larsson, Lena E
    Berndtsson, Bo
    Creating an arena for use-centred development of medical and health care technology2007In: Proceedings of the 6th International Conference on the Management of Healthcare & Medical Technology, HOF Scuola Superiore Sant’Anna, 3-5 October 2007, Pisa, Italy., 2007Conference paper (Refereed)
  • 288.
    Pareto, Lena
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Spante, Maria
    University West, School of Business, Economics and IT, Divison of Informatics.
    Willermark, Sara
    University West, School of Business, Economics and IT, Division of Media and Design.
    Challenges of Implementing Interactivity in the Classroom2014In: IRIS  Proceedings: Proceedings of the 37th Information Systems Research Seminar in Scandinavia (IRIS 37) / [ed] Ahmad Ghazawneh, Jacob Nørbjerg and Jan Pries-Heje, Ringsted, Denmark,, 2014Conference paper (Refereed)
    Abstract [en]

    Digitalization of schools has been on the agenda for decades and has resulted in new demands on teachers' skills in order to implememt technology into teaching. Despite political reforms, investments in technology and continuing professional development (CPD) initiatives for teachers, research often shows slow changes and unequal implementation. This paper addresses the challenges teachers are facing when participating in a 2-year CPD project using a highly interactive technology in classroom settings. The study is based on 18 in-depth interviwes and 6 video recalled observation sessions. The results show how the actual classroom situation is being very intense for the teacher in their everyday work. We conclude that for teachers to transform their teaching practices using highly interactive ICT-based learning is associated with several challenges related to planning and execution, for the part of the teachers, at the same time as it can be beneficial for student learning.

  • 289.
    Pareto, Lena
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Svensson, LarsUniversity West, Department of Economics and IT, Divison of Informatics.Lundin, JohanGothenburg University, Applied Information Technology.Lundh Snis, UlrikaUniversity West, Department of Economics and IT, Divison of Informatics.
    Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 20162016Collection (editor) (Other academic)
  • 290.
    Pareto, Lena
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Willermark, Sara
    University West, School of Business, Economics and IT, Divison of Informatics. University West, School of Business, Economics and IT, Division of Media and Design.
    Progression i praktiken: att utveckla matematikundervisning genom samarbete och digital teknik2015In: NGL 2015. Next Generation Learning Conference, 18-19 november 2015,Högskolan Dalarna Falun: Book of Abstract, 2015, p. B2-22Conference paper (Other academic)
  • 291.
    Pasic, Anel
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Cetinkaya, Talat
    University West, Department of Economics and IT, Divison of Informatics.
    Integration mellan system: En undersökning av olika framgångsfaktorer2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This paper exposes the problems and challenges organizations face when integrating aged systems, web based systems and web services. The paper focuses on how people with different titles in an organization experience systems integration and the factors that contribute to project failure or success. The research methodology used in this is Grounded Theory and the resulting theory of this paper has taken form through the coding of transcribed interviews, which have gone through a constant comparing to other theories in the area of interest, mostly articles about success factors in system integration. The resulting outcome is a success model aimed to describe the underlying indicators to achieve project success.

    The success model consists of three factors that contribute to success in integration projects. The factors are: globalization, governance and balance. Integration projects are very complex in nature, more so than normal projects as there are more stakeholders involved and more interests to take into consideration. Due to the complex nature of integration projects, the need for a holistic view arises. It's crucial for an integration project that stakeholders take the interests and needs of other projects taking place simultaneously into consideration. The governance aspect of systems integration deals with the planning of strategies, communication and cooperation with other stakeholders involved within the integration project. It's crucial for integration projects to shift focus from individual goals and individual interest to mutual goals and interests. The third and final factor contributing to success in integration projects is balance. The balance between technical issues and organizational issues is crucial for the success of projects. It's very common that organizations focus on technical issues and neglect the organizational issues.

  • 292.
    Pennbrant, Sandra
    et al.
    University West, Department of Health Sciences, Section for nursing - undergraduate level.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Nursing and learning: healthcare pedagogics and work-integrated learning2018In: Higher Education, Skills and Work-based Learning, ISSN 2042-3896, E-ISSN 2042-390X, Vol. 8, no 2, p. 179-194Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose of this paper is twofold: to describe work-integrated learning (WIL) related to healthcare pedagogics, and to describe the distinctive aspects of research on WIL with specialization in healthcare pedagogics. Design/methodology/approach The general purpose of this theoretical paper is to define and formulate a research agenda within WIL with specialization in healthcare pedagogics. Findings WIL with specialization in healthcare pedagogics is a multidisciplinary field of knowledge encompassing education, health sciences and social sciences, and focuses on research and knowledge-creation involving nursing schools in higher education, healthcare organizations and the surrounding community. Originality/value The starting point of the research environment is the ambition to gain knowledge about the conditions, processes and outcomes in healthcare education and healthcare organizations, both individually and collectively, intra- and inter-professionally, in the perspective of life-long learning. WIL with specialization in healthcare pedagogics is a research area that can carry out important research in healthcare education and healthcare organization and, thus, contribute to high-quality care meeting current and future needs.

  • 293.
    Pongolini, Malin
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Lundin, Johan
    Avdelningen för tillämpad IT, Göteborgs universitet.
    Svensson, Lars
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Global Online Meetings in Virtual Teams: from Media Choice to Interaction Negotiation2011In: Proceedings of the Fifth Communities and Technologies Conference 2011, Queensland University of Technology, Brisbane Australia / [ed] Jesper Kjeldskov and Jeni Paay, Brisbane, 2011Conference paper (Refereed)
    Abstract [en]

    This paper draws on an ethnographical study of a community of technology experts within a global automotive manufacturing company that uses information technology to communicate and collaborate in global virtual teams. Our findings show that discussions, negotiations, compromises and joint problem solving characterize media choices made in virtual teamwork. Practitioners are adding new media to ongoing interactions, rather than using media in sequence. Furthermore, one medium is not used exclusively, rather a number of media can be used in parallel. This shows that some of the fundamental assumptions built into the concept of media choice theories, are somewhat problematic as an analytical perspective when virtual teams are researched in real settings outside of laboratories and hypothetical scenarios.

  • 294.
    Rangraz, Masood
    University West, School of Business, Economics and IT, Divison of Informatics.
    The mastery of assembly work2019In: VILÄR 5-6 december 2019, University West, Trollhättan: Abstracts / [ed] Kristina Johansson, Trollhättan: University West , 2019, p. 14-15Conference paper (Other academic)
    Abstract [en]

    This study is about a close interaction and a lived experience between human agents and material objects. On the surface, the work of the shop floor assemblers has to do routinely with different work tasks. Secure placements of stations, persistence display of machines and tools, identical flow of end-products and, most importantly, the order and the rhythm of movement give an impression of routine doings devoid of any skillful performance.To reveal the mastery attached to the assembly work, we use detailed field observations, actors' anecdotes, photographs and video recordings. We ask how does the status of the assembled products get examined, assessed and adjusted by the actors? We show how assembly-line workers and some rudimentary tools like hammers, pliers and gauges come together to yield qualified output — verified and certified by the direct engagement of human agents.Categorized into four sections of tacit knowledge, skill development, assessment and adjustment, we make explicit how the measuring happens, connects to the geometry of the assembled piece, translates into observable actions and is idiosyncratically performed for each and every piece of assembled product. We reveal that what might seem simple and routine assembly work involves unseen calculations and is carried out by a skillful performance.

    This study distances itself from conceptual models and narrow interpretations and employs ethnomethodology as a theoretical modal to connect meaningfully the dots from empirical setting. The argument here is against the impoverished conception and indispensable nature of skill at the shop floor. This paper provides critical contribution to the ongoing discussion of ‘future of work’ in general and to the debate on the ‘growing risk of replacement of work force by sophisticated algorithms’ in particular.

  • 295.
    Rangraz, Masood
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media and Design.
    Robotics and quality: A sociomaterial analysis of assembly line2019In: CEUR Workshop Proceedings, ISSN 1613-0073, E-ISSN 1613-0073, Vol. 2398, p. 123-136Article in journal (Refereed)
    Abstract [en]

    Automation of manufacturing industry has been on agenda for nearly five decades now. Today, the affordability and efficiency of automated solutions make them increasingly relevant to Small and Medium-size Enterprises (SMEs). Their continued survival depends on the quality of the end product and as much as any SME might intend to increase its business potential, it can’t afford to lose quality by the time it turns to automated solutions. Here, we focus on an assembly line soon to leave its manual processes to automation. It is a case from a manufacturing plant, and we ask what happens to quality once the automation solutions are in place? Exploiting the five notions of Sociomateriality, we explore the changes in the socio-technical configurations of the workplace each of which, we discuss, are consequential for quality. We show while quality is an ultimate business goal for any SME; it is first and foremost a practical problem at the shop-floor. We discuss how quality originates from socio material configurations and distinguish the process-quality from product-quality while attending to working-life quality. We address the challenge of translating the quality which once was in hands, tools, and the relationship among them, to the quality of exact calculations of automated solutions. ©Copyright held by the author(s).

  • 296.
    Rawshani, Araz
    et al.
    University of Gothenburg, Department of Medicine, Sahlgrenska Academy.
    Larsson, Anna
    University College of Borås,The Pre-hospital Research Centre of Western Sweden, Prehospen.
    Gelang, Carita
    University College of Borås,The Pre-hospital Research Centre of Western Sweden, Prehospen.
    Lindqvist, Jonny
    University of Gothenburg, Department of Medicine, Sahlgrenska Academy.
    Gellerstedt, Martin
    University West, Department of Economics and IT, Divison of Informatics.
    Bång, Angela
    University College of Borås,The Pre-hospital Research Centre of Western Sweden, Prehospen.
    Herlitz, Johan
    University of Gothenburg, Department of Medicine, Sahlgrenska Academy.
    Characteristics and outcome among patients who dial for the EMS due to chest pain2014In: International Journal of Cardiology, ISSN 0167-5273, E-ISSN 1874-1754, Vol. 176, no 3, p. 859-865Article in journal (Refereed)
    Abstract [en]

    Objectives: This study aims to describe patients who called for the emergency medical service (EMS) due to chest discomfort, in relation to gender and age. Methods: All patients who called the emergency dispatch centre of western Sweden due to chest discomfort, between May 2009 and February 2010, were included. Initial evaluation, aetiology and outcome are described as recorded in the databases at the dispatch centre, the EMS systems and hospitals. Patients were divided into the following age groups: ≀ 50, 51-64 and ≥ 65 years. Results: In all, 14,454 cases were enrolled. Equal proportions of men (64%) and women (63%) were given dispatch priority 1. The EMS clinicians gave priority 1 more frequently to men (16% versus 12%) and older individuals (10%, 15% and 14%, respective of age group). Men had a significantly higher frequency of central chest pain (83% versus 81%); circulatory compromise (34% versus 31%); ECG signs of ischaemia (17% versus 11%); a preliminary diagnosis of acute coronary syndrome (40% versus 34%); a final diagnosis of acute myocardial infarction (14% versus 9%) and any potentially life-threatening condition (18% versus 12%). Individuals aged ≥ 65 years were given a lower priority than individuals aged 51-64 years, despite poorer characteristics and outcome. In all, 78% of cases with a potentially life-threatening condition and 67% of cases that died within 30 days of enrolment received dispatch priority 1. Mortality at one year was 1%, 4% and 18% in each individual age group. Conclusion: Men and the elderly were given a disproportionately low priority by the EMS. 

  • 297.
    Rawshani, Araz
    et al.
    University of Gothenburg, Department of Medicine, Göteborg, Sweden.
    Rawshani, Nina
    University of Gothenburg, Department of Medicine, Göteborg, Sweden.
    Gelang, Carita
    The Sahlgrenska University Hospital, Gothenburg, Sweden.
    Andersson, Jan-Otto
    The Sahlgrenska University Hospital, Gothenburg, Sweden.
    Larsson, Anna
    University of Gothenburg, Department of Medicine, Göteborg, Sweden.
    Bång, Angela
    University College of Borås, The Pre-hospital Research Centre of Western Sweden, Prehospen, Borås, Sweden.
    Herlitz, Johan
    University College of Borås, The Pre-hospital Research Centre of Western Sweden, Prehospen, Borås, Sweden.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics. University West, School of Business, Economics and IT, Divison of Informatics.
    Emergency medical dispatch priority in chest pain patients due to life threatening conditions: A cohort study examining circadian variations and impact of the education2017In: International Journal of Cardiology, ISSN 0167-5273, E-ISSN 1874-1754, Vol. 236, no I June, p. 43-48Article in journal (Refereed)
    Abstract [en]

    Background and aims: We examined the accuracy in assessments of emergency dispatchers according to their education and time of the day. We examined this in chest pain patients who were diagnosed with a potentially life-threatening condition (LTC) or died within 30 days. Methods: Among 2205 persons, 482 died, 1631 experienced an acute coronary syndrome (ACS), 1914 had a LTC.Multivariable logistic regression was used to study how time of the call and the dispatcher's education were associated with the risk of missing to give priority 1 (the highest). Results: Among patients who died, a 7-fold increase in odds of missing to give priority 1 was noted at 1.00 pm, as compared with midnight. Compared with assistant nurses, odds ratio for dispatchers with no (medical) training was 0.34 (95% CI 0.14 to 0.77). Among patients with an ACS, odds ratio for calls arriving before lunch was 2.02 (95% CI 1.22 to 3.43), compared with midnight. Compared with assistant nurses, odds ratio for operators with no training was 0.23 (95% CI 0.13 to 0.40). Similar associations were noted for those with any LTC. Dispatcher's education was not associated with the patient's survival. Conclusions: In this group of patients, which experience substantial mortality and morbidity, the risk of not obtaining highest dispatch priority was increased up to 7-fold during lunchtime. Dispatch operators without medical education had the lowest risk, compared with nurses and assistant nurses, of missing to give priority 1, at the expense of lower positive predictive value. Key messages: What is already known about this subject? Use of the emergency medical service (EMS) increases survival among patients with acute coronary syndromes. It is unknown whether the efficiency – as judged by the ability to identify life-threatening cases among patients with chest pain – varies according to the dispatcher's educational level and the time of day.What does this study add? We provide evidence that the dispatcher's education does not influence survival among patients calling the EMS due to chest discomfort. However, medically educated dispatchers are at greatest risk of missing to identify life threatening cases, which is explained by more parsimonious use of the highest dispatch priority. We also show that the risk of missing life-threatening cases is at highest around lunch time.How might this impact on clinical practice? Dispatch centers are operated differently all over the world and chest discomfort is one of the most frequent symptoms encountered; we provide evidence that it is safe to operate a dispatch center without medically trained personnel, who actually miss fewer cases of acute coronary syndromes. However, non-medically trained dispatchers consume more pre-hospital resources.

  • 298.
    Rawshani, Nina
    et al.
    Sahlgrenska University Hospital, Östra Sjukhuset, Department of Emergency Medicine, Göteborg, Sweden.
    Rawshani, Araz
    University of Gothenburg, Department of Medicine, Göteborg, Sweden.
    Gelang, Carita
    University of Borås, The Pre-hospital Research Centre of Western Sweden, Prehospen, Borås, Sweden.
    Herlitz, Johan
    University of Borås, The Pre-hospital Research Centre of Western Sweden, Prehospen, Borås, Sweden.
    Bång, Angela
    University of Borås, School of Health Science, Borås, Sweden.
    Andersson, Jan-Otto
    Department of Ambulance and Prehospital Emergency Care, Skaraborg, Sweden.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Association between use of pre-hospital ECG and 30-day mortality: A large cohort study of patients experiencing chest pain2017In: International Journal of Cardiology, ISSN 0167-5273, E-ISSN 1874-1754, Vol. 248, no 1 December, p. 77-81Article in journal (Refereed)
    Abstract [en]

    Background

    In the assessment of patients with chest pain, there is support for the use of pre-hospital ECG in the literature and in the care guidelines. Using propensity score methods, we aim to examine whether the mere acquisition of a pre-hospital ECG among patients with chest pain affects the outcome (30-day mortality).

    Methods

    The association between pre-hospital ECG and 30-day mortality was studied in the overall cohort (n = 13151), as well as in the one-to-one matched cohort with 2524 patients not examined with pre-hospital ECG and 2524 patients examined with pre-hospital ECG.

    Results

    In the overall cohort, 21% (n = 2809) did not undergo an ECG tracing in the pre-hospital setting. Among those who had pain during transport, 14% (n = 1159) did not undergo a pre-hospital ECG while 32% (n = 1135) of those who did not have pain underwent an ECG tracing. In the overall cohort, the OR for 30-day mortality in patients who had a pre-hospital ECG, as compared with those who did not, was 0.63 (95% CI 0.05-0.79; p &lt; 0.001). In the matched cohort, the OR was 0.65 (95% CI 0.49-0.85; p &lt; 0.001). Using the propensity score, in the overall cohort, the corresponding HR was 0.65 (95% CI 0.58-0.74).

    Conclusion

    Using propensity score methods, we provide real-world data demonstrating that the adjusted risk of death was considerably lower among the cases in whoma pre-hospital ECG was used. The PH-ECG is underused among patients with chest discomfort and the mere acquisition of a pre-hospital ECG may reduce mortality.

  • 299.
    Riyadh Gafory, Ali
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Öller, Fredrik
    University West, Department of Economics and IT, Divison of Informatics.
    Införandet av Neo på NÄL: Personalens upplevelser av en digital artefakt som stöd för resursplaneringen på neonatalavdelningen2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The adoption of information technology in health care has become a major part of the Swedish health care sector. It has been shown that processes can be streamlined, the quality of care can increase and it helps to provide a clearer overview for the staff. On the other hand, the adoption of a software or system is a time-consuming and complex process that must go through several different instances before it can be implemented. It applies to both large-scale systems and small-scale department-specific software. The study examines what characterizes the introduction of a small-scale software for the neonatal department at Norra Älvsborg Länssjukhus (NÄL). The evaluation model Technology Acceptance Model (TAM) evaluates how the staff experience the use of such software to support their resource planning process. The study shows that it is a timeconsuming process to introduce even a small software and it can be hard to motivate management to allocate resources for something that only supports a single department. The study also shows that with a willingness to change a work process and with a positive attitude towards digitization, a small-scale software can be perceived as a support for a work process.

  • 300.
    Riyadh, Mustafa
    University West, Department of Economics and IT, Divison of Informatics.
    Användning av lärplattformar och sociala nätverksverktyg i högre utbildning2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to gain knowledge of Learning Management Systems (LMS) and how learning platforms and social networking tools supporting education. LMS is a tool used by teachers and students in education. Social networks are used by teachers for publishing their materials through various social networking tools, and the most used tools are Facebook, blogs, and YouTube. In recent years, teachers have been integrating their teaching with social network-ing tools for practical activities can be powerful tools for learning.This work is about the use of learning platforms and social networking tools in higher education. The work is based on some interviews of teachers in two different courses in the University West. The teachers who have been interviewed have different experiences on the use of learning platforms and social networking tools. One of the conclusions that have emerged in the study is that the discussion boards that is already available in the learning platforms are not useful. Something else that has emerged in this study is that by learning platform teachers can examine students in a good and safe way. Social networking tools and other tools contains many more features and is more available for most users. Another conclusion is that learning platforms offer some opportunities, and social networking tools offer other possibilities. This means that you can integrate different tool support for the teacher to be able to do their work in a good and flexible way.

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