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  • 201.
    Gjellebæk, Camilla
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Carlsson, Linnea
    University West, School of Business, Economics and IT, Divison of Informatics.
    Cross-border doctoral seminar2022Conference paper (Other academic)
  • 202.
    Gjellebæk, Camilla
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Johansson, Victoria
    University West, School of Business, Economics and IT, Division of Media and Design.
    Samuelson, Sarah
    University West, School of Business, Economics and IT, Divison of Informatics.
    Application of work integrated learning in descriptions of practical implications: A study of dissertation work within Informatics with specialization in Work Integrated Learning2020In: VILÄR: 3–4 December 2020 University West,Trollhättan. Abstracts / [ed] Kristina Johansson, Trollhättan: Högskolan Väst , 2020, p. 4-5Conference paper (Other academic)
    Abstract [en]

    Background:  In 2002, the Swedish government assigned University West (UW) to develop work integrated learning (WIL). WIL is linked to learning in both organizational contexts and higher education. Research activities at UW are rooted inpractice and expected to contribute to practice and societal impact and focus on “Learning in and for a New Working Life”. Doctoral studies represents important premise suppliers for future research and contribution to the development of WIL, thus UW has provided doctoral programs with a specialization in work integrated learning since 2012.

    This paper will explore how WIL and practical implications are described in dissertation work published between 2018-2019, within the doctoral program of Informatics with specialization in WIL (IWIL) at UW.

    Methods: Seven dissertations within IWIL were analyzed based on questions related to descriptions of the practice domain and – perspective, relation between research(er)and practice, and the research’s implications for practice. All analyses were discussed based on the intention of WIL as a basis of values.Results: Dissertations were mainly based on engaged research approaches. Despite approach, the analyses revealed the collaborative processes to be scarcely described. Practice domain, problems and challenges are generally well displayed, but mainly representing the research perspective. Lessons learned, insights and reflections arising as part of collaborative processes are not pronounced clearly. Practical implications are often vague, difficult to identify, and presented from a research perspective operationalized as “principles” or recommendations. Added value and implemented changes are slightly discussed. Conclusion: The dissertations meet the intention of contributing to “learning in a new working life”. However, to be in line with WIL the research(er) need more focus on the practice perspective to provide “learning for a new working life”. Different perspectives on practical implications, outcome of collaborative processes and final result should be more explicit in dissertations within doctoral programs within IWIL

  • 203.
    Gjellebæk, Camilla
    et al.
    Østfold University College, Halden, Norway (NOR).
    Svensson, Ann
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bjørkquist, Catharina
    Østfold University College, Halden, Norway (NOR).
    The Dark Sides of Technology: Barriers to Work-Integrated Learning2020In: Augmented Cognition: Human Cognition and Behavior / [ed] Schmorrow Dylan D. & Fidopiastis Cali M., Springer International Publishing , 2020, p. 69-85Conference paper (Refereed)
    Abstract [en]

    Digitalization and technology are interventions seen as a solution to the increasing demand for healthcare services, but the associated changes of the services are characterized by multiple challenges. A work-integrated learning approach implies that the learning outcome is related to the learning environment and the learning affordances available at the actual workplace. To shape workplace affordances it is of great importance to get a deeper understanding of the social practices. This paper will explore a wide range of managers' and professionals' emotions, moods and feelings related to digitalization and new ways of providing healthcare services, as well as the professionals' knowledge and experiences. Zhang's affective response model (ARM) will be used as a systematic approach and framework to gain knowledge of how professionals and managers experience and experience digitization of municipal health services. The research question is: How can knowledge about dark sides of technology reduce barriers to work-integrated learning?This paper is based on a longitudinal study with a qualitative approach. Focus group discussions were used as method for collecting data. The findings and themes crystallized through the content analysis were then applied to the Affective Response Model as a systematic approach to gain more knowledge about professionals and managers' experiences and how that knowledge can reduce the barriers to work-integrated learning. Understanding of, and consciousness about the dark sides of technology and the professionals' affective responses may support the digitalization of the sector and the development of the new ways of providing healthcare services.

  • 204.
    Gjellebæk, Camilla
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics. Østfold University College, Faculty of Health and Welfare, P.O. 700, Halden, 1757, Norway (NOR).
    Svensson, Ann
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bjørkquist, Catharina
    Østfold University College, Faculty of Health and Welfare, P.O. 700, Halden, 1757, Norway (NOR).
    Fladeby, Nina
    Østfold University College, Faculty of Health and Welfare, P.O. 700, Halden, 1757, Norway (NOR).
    Grundén, Kerstin
    University West, School of Business, Economics and IT.
    Management challenges for future digitalization of healthcare services2020In: Futures: The journal of policy, planning and futures studies, ISSN 0016-3287, E-ISSN 1873-6378, Vol. 124, article id 102636Article in journal (Refereed)
    Abstract [en]

    eHealth is considered a solution to current challenges in healthcare. However, its use is not very well developed, and its potential has been little exploited. There are many reasons for the limited diffusion of eHealth. Knowledge, opportunities for training and collaborative activities are examples of factors that influence diffusion. Managerial responsibility is decisive in transforming healthcare. This paper aims at exploring middle management strategies that can facilitate workplace learning when introducing eHealth and new ways of providing healthcare. Introduction of eHealth will imply new and innovative working processes, where both employees and managers need to be aware that their work will change fundamentally, from routine work to work that involves learning, skills development and continuous changes in work practice. This study takes a qualitative approach by analysing data collected through focus group interviews. The findings indicate a necessity for a shift towards learning-oriented leadership and adaptive management that emphasizes employee involvement and opportunities for learning. Helping employees make sense of the complexities associated with continuously changing work practices is another identified middle management strategy. Scenario planning and backcasting stand out as suitable tools for sensemaking in complex organizations and as techniques that can promote workplace learning. © 2020 The Author(s)

  • 205.
    Gotis, Georgos
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Larsson, Sten M
    University West, Department of Economics and IT, Divison of Informatics.
    Hemtjänsten, som på svävande moln: Molntjänster inom hemtjänsten2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Home care service helps people who live in their own homes and have difficulties coping with the daily chores, for various reasons. The wider concepts are service and personal care in the home, and the municipality may grant aid, depending on the resolved healthcare, in the daytime, evening and nighttime. The information about how the healthcare is supposed to be performed for the individual is stored both by paper at their homes and digitally in the home care service center. Storing the data in two places means that it occasionally is inconsistent, which can cause problems. Home care service strives towards the concept of pervasive healthcare. Pervasive healthcare means healthcare to anyone, anytime and anywhere. With increasing pressure on financial savings in healthcare, cloud services and pervasive healthcare will be a way to meet these requirements based on that the patients can be cared for in their homes. Cloud services are effective, increases the availability of information, and provides scaleability of hardware and software for the business.

    The aim of the study is to see how home care services may be affected by having their business systems operated as cloud services and the key aspects of the paper is security, privacy and accessibility. The survey is based on a case study conducted in three municipalities home care services and their IT management. The methods used to collect data were mainly interviews and literature study. The empirical data describes home care services as a business, its information and communications systems and how they are hosted, information security, and finally the perception of future opportunities for cloud services in the business of home care service. By using cloud services as business systems the availability of information about patients increase and the staff only have to assume one source of information, which also increases its reliability. When it comes to security of cloud services, the perspective must change from securing the infrastructure to securing the data. However, the security and the confidentiality of the data limits the availability and can be a difficult balancing act for the home care service. Integration with existing systems in the home care service can be a security risk and barrier because the systems cannot currently be integrated into the cloud. Therefor the cloud services should be discussed on a management level as a viable selection of strategy rather than evaluated to solve a specific problem on an operational level.

  • 206.
    Granat Petersen, Amanda
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Andersson, Johanna
    University West, School of Business, Economics and IT, Divison of Informatics.
    Virtuell verklighet, din personliga terapeut?: – VR-teknik som alternativt medium för mindfulness och avslappningspraktik2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Mental illness is a growing problem in today's society, and the pursuit of finding peace in ourselves is to be something we seek to maintain health, as diseases such as fatigue depression and burnout are becoming more common, as well down in the ages. Society is also becoming more technology-based, which could be a development that makes us feel a wider range of our medial consciousness and inner self. But could it also be used for something positive? That question piqued our interest in investigating the matter in this essay. VR technology allows us get the experience of being in a different place from the one we are physically. You do not have to leave home to have an hour in the Canary Islands or to sit on a mountain peak in the Alps. Both of these alternative sites feel very attractive for a person who needs to disconnect from the stress of everyday life for a while. Meditation and mindfulness are something that is discussed and exercised more and more. It is a trend that, with our digitized society, has become a counterweight to take us back to our medial nature. In this paper we investigate how the combination of VR and meditation could have the potential of becoming a good complement in treatment of everyday stress, what benefits and disadvantages might discovered etc.. To our data collection we have combined studies of previously done research on, among other things, VR as therapy as well as the effect of mindfulness at workplaces, together with a self-made study, where we allowed a small number of people to test for VR meditation for about 30 minutes. Participants were then allowed to evaluate their experience of VR meditation using our question as well as an interview.

  • 207.
    Grimmbråten, Erik
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Söderberg, Patrik
    University West, School of Business, Economics and IT, Divison of Informatics.
    Kostnadsfria tjänster i utbyte mot övervakning: En kvalitativ intervjustudie undersökande hur medvetna människors är om hur Google samlar in och hanterar deras personliga integritet2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background: Today, more people are dependent on Google as a search engine for information or other services offered by Google, both at work and in privacy. With regard to previous surveys that expose a prevailing trend where users possess a naive behavior regarding how they share personal information on the internet, the question of how aware people are about how their personal privacy is exposed on the internet. Significantly more people are currently exposed to cybercrime and internet fraud than physical crimes and fraud, which places a greater demand on defending their personal privacy on the internet.

    Aim: The purpose of the study is to investigate how aware Google users are about what information Google collects about them and what that information is used for. The study also aims to investigate how familiar Google users are to Google's privacy policy and privacy settings, focusing on influencing factors. Finally, the study also aims to investigate users' opinions about Google and whether these views are affected by an improved understanding about how Google collects information about their users.

    Method: A qualitative research approach was used with the intention of obtaining an insight and understanding of the subtle and complex phenomenon that the study intends to investigate. The method consisted of an initial exploratory literature study and an interview study applying semi-structured personal interviews. The selection consisted of eight people with varying sex, occupations, age and previous experience with Google. The analysis of the interview material was performed with an inductive approach inspired by the phenomenological approach and applied content analysis as the selected approach.

    Result: The result shows that people vary in how aware they are about how Google collects and manages their personal information. There is a lack of interest in people to familiarize themselves with and read Google's privacy policy or to make active choices within Google's privacy settings. People stick to their beliefs and values that they had about Google before participating in the study, even after an improved knowledge and understanding of how Google collects and manages their personal information.

    Conclusion: The study presents great challenges about creating a genuine interest and inclination for people to actively protect their personal privacy on the internet. Google is such a big part of people's everyday lives that they agree to be monitored in exchange for access to Google's services. The dependence on Google's services generates a naive behavior in people, who expose their personal integrity to major security risks on the internet.

  • 208.
    Grisot, Miria
    et al.
    Kristiania University College, Oslo, Norway.
    Lindroth, Thomas
    University of Gothenburg, Gothenburg, Sweden.
    Islind, Anna Sigridur
    University West, School of Business, Economics and IT, Divison of Informatics.
    Patient Generated Data And Affordances: Conversation Cues In Clinical Decision Making2018In: Proceedings from the annual NOKOBIT conference held at Svalbard the 18th-20th of September 2018, 2018, Vol. 26, p. 1-10, article id 542Conference paper (Refereed)
    Abstract [en]

    An increasing number of systems support the use of patient-generated data in patient-provider collaboration.However, there is yet limited understanding of how patient-generated data impact the way healthpersonnel work with data in clinical decision-making processes, and whether patient-generated data mightbe able to support clinical processes, for instance by providing evidence for diagnoses, treatment monitoring,or recovery. In this paper, we explore the use of patient-generated data in clinical decisions in twocase studies. In the first case an App is used by patients in cancer rehabilitation to track their pain levels,frequency of specific events, and symptoms. Rather than requiring patients to remember past events at thetime of the visit, patients can use the App to register events as they happen. In the second case an App isused in conjunction with a set of digital medical devices to track a defined set of parameters in remote carefor patients with chronic conditions. Both Apps are designed with the aim to improve data accuracy andensure data quality. Our findings show that beside gaining data quality and accuracy, patient generateddata work as conversational cues in the context of the interaction between patients and health personnel.This finding is relevant as it shows that patient generated data need to be treated not just as facts but ascues or as an affordance for patient-provider dialogue. Based on this understanding, we identify threedesign implications for Apps for patient-generated data to support patient-provider dialogue.

  • 209.
    Grundén, Kerstin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Implementation of a contact Centre in a Swedish Municipality2011In: Proceedings of the 11th European Conference on e-Government / [ed] Klun, Maja, Decman, Mitja and Jukic, Tina., Reading, UK: Academic Publishing Limited , 2011, p. 296-303Conference paper (Refereed)
    Abstract [en]

    Implementation of a contact centre (CC) in a Swedish municipality was analysed and discussed. Interviews were made with 16 respondents in different organizational units and positions. The implementation of CC was successful so far, but it will be a challenge to have continuous learning possibilities for the municipality guides, in order to avoid future monotonous work situations. There was an alternation between a top down and bottom up approach in the implementation work. There was even a need for increased focus on back-office and social aspects in the further implementation work. There was also a need to communicate personnel strategies related to the transfer of work tasks from the administrations and CC, in order to reduce anxiety and concerns about change of work situations for the handling officers. There were some problems with different mental images among the handling officers and the project management regarding the vision for the implementation.  There was also a need for more co-operation between the project team and the handling officers in order to have a more homogenous implementation process at the different units. Furthermore, there was a need for increased competence development education of the handling officers. E-learning combined with group discussions could be relevant educational forms.

  • 210.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Integration of e-learning outcomes into work processes2011In: Eleed. e-learning & education., Vol. 7Article in journal (Refereed)
    Abstract [en]

    Three case studies of in-house developed e-learning education in public organizations with different pedagogical approaches are used as a starting point for discussion regarding the implementation challenges of e-learning at work. The aim of this article is to contribute to the understanding of integrating mechanisms of e-learning outcomes into work processes in large, public organizations. The case studies were analyzed from a socio-cultural perspective using the MOA-model as a frame of reference. Although the pedagogical approaches for all of the cases seemed to be relevant and most of the learners showed overall positive attitudes towards the courses, there were problems with integration of the e-learning outcomes into work processes. There were deficiencies in the adaption of the course contents to the local educational needs. There was also a lack of adjusting the local work organization and work routines in order to facilitate the integration of the e-learning outcomes into the work processes. A lack of local management engagement affected the learners’ motivation negatively. Group discussions in local work groups facilitated the integration of the e-learning outcomes. Much of the difficulties of integrating e-learning outcomes into work processes in big organizations are related to the problems with adjusting centrally developed e-learning courses to local needs and a lack of co-operation among among the developers (often IT-professionals) and the Human Resources Department of the organizations.

  • 211.
    Grundén, Kerstin
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, Department of Economics and IT, Divison of Informatics.
    Lessons learned from the development of an e-circle for munipalities2012In: Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2012 / [ed] T. Bastiaens & G. Marks, Chesapeake, VA: AACE , 2012, p. 577-585Conference paper (Refereed)
    Abstract [en]

    A case study is analyzed and lessons learned from the emergence of the Sambruk Academia for Swedish municipalities are discussed. The case study of an e-learning project was part of the Innoveta project, supporting and evaluating the establishment of contact centers in Swedish municipalities. An e-circle and video films were developed using Moodle as a Learning Management Systems. The main results were that it is important not to imitate successful solutions from other organizations, because of the different contexts and cultures. Instead good examples could be used in order to inspire, but there is a strong need of initial investigation and understanding of the learning cultures in the organizations, in order to develop e-learning courses that are relevant and used. It is also important to create a project group with members both from the organization and researchers, in order to have a mutual responsibility and understanding of the work.

  • 212.
    Grundén, Kerstin
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Karlsson, Christina
    University West, Department of Health Sciences, Section for nursing - undergraduate level.
    Brukares användning av och inställning till välfärdsteknologi i hemmet2021In: Organisering, implementering och användning av välfärdsteknologi: Resultat från eTeam-projektet / [ed] Ann Svensson, Camilla Gjellebæk, Trollhättan: Högskolan Väst , 2021, p. 43-46Chapter in book (Other academic)
  • 213.
    Grundén, Kerstin
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lagrosen, Stefan
    Linnéuniversitetet.
    Social media marketing in the wellness industry2013In: Toulon-Verona Conference XVI. USB-minne, 2013Conference paper (Refereed)
    Abstract [en]

    The advent of social media is dramatically changing the way marketing communication is conducted. This paper reports a study regarding the use of social media in the wellness industry. This industry is competitive and utterly dependent on creating mutually beneficial relationships with customers. The purpose has been to investigate the use of social media marketing in the wellness industry. Qualitative methods have been used. In-depth interviews have been carried out with marketing communication professionals in seven leading Swedish SPA-hotels. The data from the interviews were analysed utilising the constant comparative method from the grounded theory approach. As a result dimensions describing the activities, challenges and results of social media in the hotels have been defined. The findings are related to service quality theory, in particular the service dominant logic of marketing, and a comprehensive framework is proposed. The findings should be useful for the scientific understanding of the effects of social media in marketing as well as for companies wanting to communicate in a better way in these new media.

  • 214.
    Grundén, Kerstin
    et al.
    University West, School of Business, Economics and IT.
    Svensson, Ann
    University West, School of Business, Economics and IT, Divison of Informatics.
    Forsman, Berit
    University West, Department of Health Sciences, Section for nursing - undergraduate level.
    Karlsson, Christina
    University West, Department of Health Sciences, Section for nursing - undergraduate level.
    Obeid, Ayman
    University West, Department of Health Sciences, Section for health promotion and care sciences.
    Dialogue meetings as an arena for collaboration and reflection among researchers and practitioners in a prestudy of a welfare technology testbed2020In: International Journal of Engineering Management and Economics (IJEME), ISSN 1756-5154, E-ISSN 1756-5162, Vol. 14, no 8, p. 629-634Article in journal (Refereed)
    Abstract [en]

    The research question of the article is to explore whether the method dialogue meetings could be relevant for collaboration reflective learning among researchers and practitioners when welfare technology should be implemented in municipalities, or not. A testbed was planned to be implemented in a retirement home in a Swedish municipality, and the practitioners worked with a pre-study of that testbed. The aim of the article is to describe the collaboration and dialogue between the researchers and the practitioners in the dialogue meetings, and to reflect upon the potential of dialogue meetings as an arena for democratic collaboration and reflection among researchers and practitioners. The research methodology approach is participatory action research with mixed methods (dialogue meetings, focus groups,participant observations). During the dialogue meetings, the researchers learned more about the use of traditional research methods, and the practitioners learned more about how they could improve their use of the methods in order to facilitate change processes in their organization. Dialogue meetings could be relevant for reflective learning among researchers and practitioners in different organizational contexts, as a method to promote bridging the gap between practice and research in a democratic way; create inter-professional collaboration and reflection, and contribute to work change processes and sense-making.

  • 215.
    Grundén, Kerstin
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Ann
    University West, School of Business, Economics and IT, Divison of Informatics.
    Forsman, Berit
    University West, Department of Health Sciences, Section for nursing - undergraduate level.
    Obeid, Ayman
    University West, Department of Health Sciences, Section for health promotion and care sciences.
    Samverkan och lärande vid implementering av välfärdsteknologi2021In: Organisering, implementering och användning av välfärdsteknologi: Resultat från eTeam-projektet / [ed] Ann Svensson, Camilla Gjellebæk, Trollhättan: Högskolan Väst , 2021, p. 52-54Chapter in book (Other academic)
  • 216.
    Gråsjö, Urban
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Jansson, Elisabeth
    University West, School of Business, Economics and IT, Division of Business Administration.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Virtual Experiences: Towards an understanding of the role of ICT in the innovation systems of creative industries2005In: Uddevalla Symposium 2005: Innovations and Entrepreneurship in Functional Regions, Uddevalla: Högskolan Trollhättan Uddevalla , 2005, p. 501-512Conference paper (Other academic)
  • 217.
    Gummesson, Emil
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Snäll, Emil
    University West, School of Business, Economics and IT, Divison of Informatics.
    Designvals påverkan på UX2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to evaluate the design choices made by the developers in the development process of the new employee portal of University West and how they affect user experience (UX). The study presents existing frameworks and methods for measuring UX and examines issues regarding these. It uses attributes defined in the User Experience Questionnaire (UEQ). The study began with a preliminary study with the developers where design elements were identified. This was followed by semi structured interviews with seven users. The interviews were recorded, and quotes are categorized according to design choices made by developers to show their effect on user experience. The result of this study shows how design choices can affect user experience for a digital platform for employees at a university. It also shows how organizing content inherently cannot satisfy everyone

  • 218.
    Gustafsson, Sofia
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Eliasson, Anton
    University West, Department of Economics and IT, Divison of Informatics.
    Interpretations of feminism in party ideology: a comparative qualitative study of Feministiskt initiativ (Fi) and Vänsterpartiet (V)2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This thesis aims to investigate two left wing political parties, Feministiskt initiativ and Vänsterpartiet's aligning with radical feminism, socialist feminism or liberal feminism. If political upbringing in a identity political or traditional way has an effect on feminist views. Fi and V are interesting cases to compare due to because of the presence of a feminist party in Sweden's political landscape and Sweden's international rumour as a gender equal contry. Previous research within the field is primarily of theoretical sort, some studies on women in participation but no comparative studies between two Swedish political parties in concerns of feminist views, hence there is a gap within this scholarly field. The theoretical approach includes constructivism, left wing standpoint, identity political and feminist views: radical feminism, socialist feminism and liberal feminist, which are concluded in an analytical framework. The analytical framework is used to analyse the elected cases. In order to fulfil stated aim we conducted a comparative textual analysis of our cases official party programmes, to detect similarities or differences in how they articulate feminism. Fi is more aligned with radical feminism than V, both parties have alignments with all view of feminism.

  • 219.
    Gustavsson, Linn
    et al.
    University West, School of Business, Economics and IT, Division of Urban Planing and Development.
    Augustsson, Svante
    University West, Department of Engineering Science, Division of Production Systems.
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Informatics. NU Hospital Group (SWE).
    Trigger Points Of Fear And Distrust In Human-Robot Interaction: The Case Of Cooperative Manufacturing2022In: IRIS 2022, the 45th Information Systems Research Seminar in Scandinavia: Proceedings, Association for Information Systems, 2022, p. 18-31, article id 3Conference paper (Refereed)
    Abstract [en]

    Digital technology is becoming ubiquitous and embedded as an integrated part of our daily lives, in which the digital and the physical worlds are increasingly interconnected and intertwined. While advanced technology can provide tremendous benefits and opportunities, it can also be very complex and challenging to understand, potentially leading to fear, suspicion, and distrust. This paper investigates a case of human-robot interaction in cooperative manufacturing, focusing on understanding how operators, managers and viewers feel about cooperating with industrial robots using potentially dangerous tools like nail guns. The aim of the study is to identify how human reactions to technology-induced change can be understood. The research question is: how can different trigger points of fear or distrust in technology be understood in the context of human-robot interaction? The findings reveal three key factors in overcoming fear, creating trust and encouraging interaction: knowledge, control, and self-preservation. The main contribution is illustrated through suggested guidelines for aspects that have to be practically considered when building this type of flexible robot cell for interacting with industrial robots in a real setting.

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  • 220.
    Gustavsson, Linn
    et al.
    University West, School of Business, Economics and IT, Division of Urban Planing and Development.
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Informatics. NU Hospital Group, Trolhättan (SWE).
    Winman, Thomas
    University West, School of Business, Economics and IT, Divison of Informatics.
    Ahlström, Petter
    University West, School of Business, Economics and IT, Division of Urban Planing and Development.
    From classroom education to work-integrated learning in the forest - students and teachers as knowledge co-creators in hybrid learning spaces2022Conference paper (Other academic)
  • 221.
    Gårdelid, Niklas
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Danielsson, Mikael
    University West, School of Business, Economics and IT, Divison of Informatics.
    IT för alla: En analys av mellanstora kommuners arbete för att uppfylla lagen om tillgänglighet till digital offentlig service2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The recent publication of the Swedish accessibility law for public services says that all public E-services and websites in Sweden must be accessible to all users, regardless of disabilities, in September 2020. This includes authorities as well as county councils and municipalities. However, making an E-service accessible requires clear guidelines as well as specific competence within the organization. This study aims to investigate the ongoing work to make the E-services accessible in some of the medium-sized municipalities in Sweden. The study was made in a qualitative way, where we interviewed nine people with different positions in the municipalities, both in the procurement as well as the IT sector. The study shows that the work is proceeding in all the municipalities, but that the process is at different stages. The thing that the municipalities find most difficult regarding E-service accessibility is how to make the documents that is published on their websites accessible. These documents typically include forms in PDF format. The municipalities do not currently know the best way to make these documents accessible and this study presents a few strategies hereby

  • 222.
    Hafström, Angelica
    et al.
    Högskolan i Östfold, (NOR).
    Gjellebæk, Camilla
    University West, School of Business, Economics and IT, Divison of Informatics. Högskolan i Östfold, (NOR).
    Fladeby, Nina
    Högskolan i Östfold, (NOR).
    TUFF – Tillsammans Utvecklar vi För Framtiden: Ett förändringsprojekt för nytänkande och samskapande2021In: Organisering, implementering och användning av välfärdsteknologi: Resultat från eTeam-projektet / [ed] Ann Svensson, Camilla Gjellebæk, Trollhättan: Högskolan Väst , 2021, p. 68-77Chapter in book (Other academic)
  • 223.
    Hahne, Markus
    University West, Department of Economics and IT, Divison of Informatics.
    Att inte vara vän med sina vänner: Vilka är de psykosociala konsekvenserna av ett utanförskap från socialamedier?2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The use of social media is increasing among all ages. At the same time, there are thosewho choose to stay offline. The purpose of this qualitative study was to gain a deeperunderstanding of how social media exclusion affects the individual, what thepsychosocial consequences are and how to cope with those. The study focused on howindividuals within a social network feel that relationships are influenced by socialmedia, when the network consists of both users and non-users. The empirical data wasgained from in-depth interviews with seven individuals of different gender and ageliving in Sweden. Amedeo Giorgi's descriptive phenomenological human scientificmethod was used to find the essence / structure of the phenomena. Antonovsky's theory,Sense of Coherence (SOC), was also applied in the analysis and discussion to link theinformants' experiences to the psychosocial consequences. The result describes thestructure of the phenomena, which is based on a number of psychosocial consequencesfor the individual. Some of the overall consequences were a risk of exclusion, missingout on information and uncontrolled publicity through other people's posts. The generalexperience of exclusion is that it is fine to live without social media and there is no lackof social networks. The result also shows that the consequences are influenced byproximity to social media. However, it is not certain that you have a lower SOC justbecause you are affected by more psychosocial consequences.

  • 224.
    Haj-Bolouri, Amir
    University West, School of Business, Economics and IT, Divison of Informatics.
    Design Principles for E-Learning that Support Integration Work: A Case of Action Design Research2019In: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, Vol. 11491 LNCS, p. 300-316Article in journal (Refereed)
    Abstract [en]

    Design principles are prescriptive knowledge that offers theory-based guidelines for Design Science Research in Information Systems. This paper introduces and proposes a set of design principles for e-learning that support integration work. The design principles are proposed based on two cycles of Action Design Research. The cycles were conducted in the organizational setting of stakeholders and end-users known as integration workers, which are responsible for supporting the integration process of newly arrived immigrants of society. Overall, the contributions of this paper are (1) e-learning technologies that support integration work, (2) prescriptive knowledge in form of design principles for designing e-learning technologies that support integration work, and (3) an explicit case of Action Design Research that demonstrates the process of shaping and re-shaping design principles through two different cycles. © 2019, Springer Nature Switzerland AG.

  • 225.
    Haj-Bolouri, Amir
    University West, School of Business, Economics and IT, Divison of Informatics.
    Designing for Adaptable Learning2018Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The research in this thesis emphasizes the endeavor of designing for adaptable learning. Designing for adaptable learning is understood as an overall response to designing for integration work. Designing for integration work is thus classified as a special case of designing for adaptable learning. Integration work in this research is understood as a professional practice that aims to improve and support the integration process of newly arrived immigrants (referred to as newcomers) in society. As professional practitioners of integration work, integration workers face daily challenges that are wicked by nature. In order to understand and problematize these challenges, the empirical work of this research was organized and performed within a case of digitalizing the civic orientation program in Sweden. The civic orientation program is a special case of integration work in Sweden, where integration workers organize and provide civic orientation to newcomers in Sweden. Different groups of newcomers are subsequently participating in a required 60 hours of civic orientation and are provided sessions through their native language. The integration workers are responsible for organizing and performing civic orientation through a dynamic process of dialogues, exercises, and more. Integration work as a practice, however, does not incorporate a standardized knowledge base, which provides integration workers a unified way of organizing and performing civic orientation. Instead, different counties and municipalities in Sweden organize and perform civic orientation in various ways. Furthermore, due to the extreme heterogeneity among newcomers as participants in civic orientation, the integration workers are forced to adapt. In turn, the integration workers themselves are heterogeneous due to their different roles, areas of responsibilities, and more essentially, worldviews. In order to understand and problematize the aspects of designing for integration work, an explorative approach was adopted through three consecutive cycles of Action Design Research. The cycles were performed from 2013 until completion of this thesis. The thesis was subsequently governed through three research questions: (1) How to design for integration work? (2)What makes designing for integration work significant? (3) Why do design for integration work? There search questions were addressed and answered through a body of produced knowledge that captures and provides the essential contributions of the thesis. The contributions of the thesis highlight different aspects of designing for integration work, as a special case of designing for adaptable learning. Thus, the contributions are presented and discussed with an explicit bearing toward designing for adaptable learning,as the general class of problems and solutions of this research. The contributions are consequently provided through: (1) an ensemble artifact that is termed a digital platform for civic orientation; (2) an Information Systems Design Theory for adaptable e-learning; (3) a design research methodology that incorporates work-integrated learning; (4) the meta-design of an open learning platform that supports the social integration of newcomers in society; and (5) a philosophical concept that problematizes and conceptualizes the essence of presence in e-learning. Ultimately, the research contributes to the research domains of information systems and work-integrated learning, by providing findings that problematize core aspects of designing for adaptable learning. Furthermore, the thesis extensively discusses the findings of this research by emphasizing a philosophical perspective toward core aspects of the research contributions. Finally, the thesis concludes with a set of limitations of the current research and a brief discussion about potential endeavours of future research.

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  • 226.
    Haj-Bolouri, Amir
    University West, School of Business, Economics and IT, Divison of Informatics.
    Kernel Philosophy: A Way of Inspiring and Making Sense of Design in Information Systems Research?2018In: SIGPrag's proceedings, American Information Society , 2018, p. 1-19Conference paper (Other academic)
    Abstract [en]

    This research in progress introduces the concept of kernel philosophy to advance prior discussions concerning design, meta-design, the underlying rationale of design, and the assumptions and values of which a design rationale rests upon. Consequently, the present research proposes philosophy as a kernel that ingrains the assumptions and values of a design rationale, and how an active use of kernel philosophy may establish a reflective attitude to-wards design in information systems research, through two main features (1) sense-making of design/meta-design and (2) inspiring the design/meta-design process. Finally, the paper pro-vides a brief demonstration of kernel philosophy in use and ends with a brief discussion con-cerning limitations and future research.

  • 227.
    Haj-Bolouri, Amir
    University West, School of Business, Economics and IT, Divison of Informatics.
    Revitalizing thoughts on Theory, Theorizing, and Philosophizing in Information Systems2021In: Advancing Information Systems Theories: Rationale and Processes / [ed] Hassan, Nik R., Willcocks, Leslie P. (Eds.), Palgrave Macmillan, 2021, p. 363-395Chapter in book (Other academic)
    Abstract [en]

    This book chapter provides revitalizing thoughts on the meaning of theory, theorizing, and philosophizing in the field of Information Systems (IS). More specifically, the chapter scrutinizes and explicates central definitions of theory, theorizing, philosophy, and philosophizing, in the context of developing theoretical implications as a part of a larger theory development project. Additionally, the chapter introduces the concept of kernel philosophiesand conceptualizes different spaces for theory development projects in IS. Finally, the chapter ends with concluding remarks on philosophy and philosophizing as supportive medium for the theorizing process in IS.

  • 228.
    Haj-Bolouri, Amir
    University West, School of Business, Economics and IT, Divison of Informatics.
    The Experience of Immersive Virtual Reality: A Phenomenology Inspired Inquiry2023In: Communications of the Association for Information Systems, ISSN 1529-3181, E-ISSN 1529-3181, Vol. 52, p. 782-814Article in journal (Refereed)
    Abstract [en]

    mmersive Virtual Reality (IVR) technology is becoming central for Information Systems (IS) research. However, existing studies in IS fall short of providing insights into how the IVR experience becomes meaningful for end-users. To increase granularity and specificity in this regard, researchers have suggested that the IVR experience can become meaningful due to its fleeting feeling of escapism. In this paper, I explore and characterize how individuals use the IVR experience to create meaning in the context of meaningful escapism, by undertaking a phenomenology inspired inquiry, based on Heideggerian views on meaning, meaningfulness, and world. Interviews and analysis were conducted within an empirical case of IVR fire safety training. As a result, four characteristics of the IVR experience as a meaningful form of escapism were unveiled: a sense of content, a sense of familiarity, a sense of mood, and a sense of care. Throughout this study, I offer a nuanced perspective on how the characteristics contribute to clarifyingthe distinctions and relationship between meaning and meaningfulness, as well as how the IVR experience becomes a meaningful escapism that provides an alternative of individual’s being-in-the-world, into a being-in-the-virtual-world, also known as Virtual Dasein. Further, this study contributes to the IS field by advancing the current discourse on IVR research and escapism, from a phenomenological perspective.

  • 229.
    Haj-Bolouri, Amir
    University West, Department of Economics and IT, Divison of Informatics.
    The Notion of Users in Design Science Research2015In: Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS 38), Oulu, Finland, 9-12 August / [ed] Anssi Öörni, Netta Iivari, Kari Kuutti, Harri Oinas-Kukkonen and Mikko Rajanen (eds.), 2015, p. 1-15Conference paper (Refereed)
    Abstract [en]

    Design Science Research (DSR) has since the last decade become a paradigm within the field of Information Systems (IS). It provides researchers and practitioners within IS with a rich set of tools in terms of methods, theoretical foundations, research validity and other characteristics. This paper investigates what the notion of users is in DSR. It presents results from a small literature review based on 31 DSR-papers. The results indicate a low presence of how DSR-papers conceptualize the concept of users. The paper suggests that DSR hasn’t reached it’s full potentialities in terms of positioning an explicit notion of users, and that it can be a relevant task for further research for IS-researchers in general, and for DSR-researchers in particular.

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  • 230.
    Haj-Bolouri, Amir
    University West, Department of Economics and IT, Divison of Informatics.
    The phenomenon of feeling addicted to social media: why do we feel addicted to social media?2013Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
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  • 231.
    Haj-Bolouri, Amir
    University West, School of Business, Economics and IT, Divison of Informatics.
    Wickedness in Designing IT for Integration Work: A phenomenological account2021In: Scandinavian Journal of Information Systems, ISSN 0905-0167, E-ISSN 1901-0990, no 1, article id 9Article in journal (Refereed)
    Abstract [en]

    In design for complex, uncertain, and ill-natured situations, it is not possible to apply known methods and solutions without having a deeper situational understanding. Such design situations are infected with wicked problems that are contradictory and complex. This paper answers the question of how the wickedness of designing Information Technologies (IT) for integration work can be understood, and what implications the design situation has for the design process. The paper employs a phenomenological account to perform interviews together with stakeholders and users known as integration workers. Based on a phenomenological analysis, four wicked problems are identified to represent the wicked design situation: Struggle of hopes and fears, Contradiction of contingency, Contradiction of social presence, and Uncertainty of reliance. The wicked problems are subsequently addressed as interrelated and have implications for the design process, which is enframed through four proposed design implications: IT for subtle decision makings, IT for cross-boundary interaction, IT for disclosing proximity and distance, and IT for increased empowerment. The implications incorporate a holistic design ontology, which also shows the viability of phenomenology for studying, describing, and understanding how to tackle situational wickedness in design-oriented Information Systems (IS) research.

  • 232.
    Haj-Bolouri, Amir
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Bernhardsson, Lennarth
    University West, Department of Economics and IT, Division of Media and Design.
    A Duality of Digitalization: How Can We Understand the Tension Between Professional's Beliefs and Affordances with Digital Services in Civic Orientation?2015In: Conference Proceedings: ABSTRACTS All Concurrent Sessions Presented at the 19th World Conference on Cooperative & Work Integrated Education, WACE , 2015Conference paper (Refereed)
    Abstract [en]

    Throughout the last 2 decades, workplaces have been provided with digital services for optimizing work activities and processes. A variety of professions have incorporated their tasks for teaching and learning through the utilization of novel digital services. Teachers and students have the opportunity to interact with each other regardless of geographical locations through distance education and learning. Overall, the phenomenon of digitalization has generated consequences and effects for the society in general, and workplaces and professionals in particular.

        Recently, a notion of digitalization has reached projects conducted on a national level for integrating newcomers in Sweden. The Swedish government has appointed members from University West, together with a municipality in West Sweden to launch a novel digitalization project. The project emphasizes challenges and issues with designing, developing and evaluating an open digital experience in Civic Orientation. This paper examines and discusses a duality of digitalization by investigating how we can understand the tension between professional’s pre-understanding and affordances of digital services in Civic Orientation. We will present results from interviews with professionals at the municipality, together with results from a survey evaluation. We argue in the paper, that it is beneficial for further research, to understand the tension between professional’s beliefs and affordances of digital services.

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  • 233.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bernhardsson, Patrik
    University West, School of Business, Economics and IT, Division of Media and Design.
    CollaborGeneous: A Framework of Collaborative IT-Tools for Heterogeneous Groups of Learners2015In: New Horizons in Design Science: Broadening the Research Agenda / [ed] Donnellan, Brian; Helfert, Markus; Kenneally, Jim; VanderMeer, Debra; Rothenberger, Marcus; Winter, Robert, Springer International Publishing , 2015, Vol. 9073, p. 376-380Chapter in book (Other academic)
    Abstract [en]

    In this paper, we present our designed prototype: CollaborGeneous. CollaborGeneous is a framework of collaborative IT-tools for heterogeneous groups of learners in Civic Orientation. It is designed to serve different types of activities for producing, maintaining, distributing and presenting digital learning-material within Civic Orientation. The significance of introducing our prototype is relevant for both practitioners and researchers within Design Science Research. The novelty of our artifact lies in its characteristic of use in the intersection between Civic Orientation and Information Systems, providing different groups of learner's necessary tools to collaborate and create an open digital experience of Civic Orientation.

  • 234.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bernhardsson, Patrik
    University West, School of Business, Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    An information systems design theory for adaptabe E-learning2016In: Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1530-1605, Vol. 2016-March, p. 4414-4423Article in journal (Refereed)
    Abstract [en]

    An Information Systems Design Theory is a prescriptive theory that offers theory-based principles, which can guide practitioners and scholars in the design of effective information systems and set an agenda for on-going research. This paper introduces and describes an ISDT for adaptable E-Learning. We formulate our ISDT based on two cycles of Action Design Research. The cycles were conducted in an authentic organizational setting with end-users, responsible for organizing, producing and distributing civic orientation. Based on our findings, we propose that our ISDT, together with its components, can be used to design, implement and support an information system that incorporates E-Learning, which is not explicitly constrained to the formal context of higher education. © 2016 IEEE.

  • 235.
    Haj-Bolouri, Amir
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Bernhardsson, Lennarth
    University West, Department of Economics and IT, Division of Media and Design.
    Rossi, Matti
    Aalto University, Finland.
    Introducing PADRE: Participatory Action Design Research2015In: Workshop Programme and Proceedings: AIS SIGPRAG Pre-ICIS Workshop :Practice-based Design and Innovation of Digital Artifacts, SIGPrag , 2015, p. 1-16Conference paper (Refereed)
    Abstract [en]

    Action Design Research (ADR) is a Design Research (DR) method that enriches the DesignScience Research (DSR) paradigm, by providing stages and principles for designing IT artifacts and allowing for their emergence in an organizational context. The method has been used and elaborated by scholars, extending the mode of the method and its stages, incorporating and adopting knowledge from related approaches such as Participatory Action Research(PAR) and Participatory Design (PD). In this paper, we have adopted principles and philosophy from PAR and PD to extend and elaborate the AD R method, by providing afront-end of Action Research (AR) that emphasizes learning through incremental iteration. We will introduce our elaborated method as Participatory Action Design Research (PADRE) and demonstrate how we have used it in our own research. We argue that the ADR method can benefit from incorporating learning within and across each and every stage iteratively. We also argue that learning can be used as an repository of knowledge, which informs and gets accumulated for formalization of learning that can be re-used within different cycles of ADR.Hence, we introduce PADRE and provide a model that consists of a set of key-components, which extends and elaborates the ADR method.

  • 236.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Rossi, Matti
    Information Systems, Aalto University, Finland.
    PADRE: a Method for Participatory Action Design Research2016In: Tackling Society's Grand Challenges with Design Science: 11th International Conference, DESRIST 2016, St. John's, NL, Canada, May 23-25, 2016, Proceedings / [ed] Editors: Parsons, J., Tuunanen, T., Venable, J., Donnellan, B., Helfert, M., Kenneally, J. (Eds.), Springer International Publishing , 2016, Vol. 9661, p. 19-36Conference paper (Refereed)
    Abstract [en]

    Action Design Research (ADR) is a Design Research (DR) method that enriches the Design Science Research (DSR) paradigm, by providing stages and principles for designing artifacts and allowing for their emergence in an organizational context. The method has been used and elaborated by scholars, extending the mode of the method and its stages, incorporating and adopting knowledge from related approaches such as Participatory Action Research (PAR) and Participatory Design (PD). In this paper, we have adopted principles and philosophy from PAR and PD to extend and elaborate the AD R method, by providing a front-end of Action Research (AR) that emphasizes learning through incremental iteration. We will introduce our elaborated method as Participatory Action Design Research (PADRE) and demonstrate how we have used it in our own research. We argue that the ADR method can benefit from incorporating learning within and across each and every stage iteratively. We also argue that learning can be used as a learning nexus, which informs and gets accumulated for formalization of learning that can be re-used within different cycles of ADR. Hence, we introduce PADRE and provide a model that consists of a set of key-components, which extends and elaborates the ADR method

  • 237.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Björck, Ville
    University West, Department of Health Sciences, Section for health promotion and care sciences.
    Toward Hybrid Spaces for Immersive Experiences of Work-integrated Learning: An Initial Inquiry2019In: VILÄR 5-6 december 2019, University West, Trollhättan: Abstracts / [ed] Kristina Johansson, Trollhättan: University West , 2019, p. 10-10Conference paper (Other academic)
    Abstract [en]

    This work-in-progress paper briefly scrutinizes and discusses how immersive media (e.g. virtual reality, augmented reality) plays a role in supporting work-integrated learning through immersive experiences.

    In order to achieve this, a literature search was performed to identify and scan studies that emphasize immersive media and work-integrated learning. Initial findings resulted in a discussion about the concept of hybrid spaces, and how immersive media can mediate an experience of work-integrated learning in higher education.

    Finally, the paper concludes with a short discussion on the limitations of this study and potential research challenges that need to be addressed through further work.

  • 238.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Chandra Kruse, Leona
    University of Liechtenstein, Vaduz, Liechtenstein.
    Iivari, Juhani
    University of Oulu, Information Systems, Pentti Kaiteran katu 1, 90014 Oulu, Finland.
    Flensburg, Per
    University West, School of Business, Economics and IT, Divison of Informatics.
    How Habermas' Philosophy can Inspire the Design of Information Systems: The Case of Designing an Open Learning Platform for Social Integration2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016. Ljungskile, Sweden, August 7-10, 2016 / [ed] Pareto, Lena, Svensson, Lars, Lundin, Johan, Lundh Snis, Ulrika, 2016, Vol. 7, p. 1-13Conference paper (Other academic)
    Abstract [en]

    The notions of immigration and social integration have increasingly become central themes in public discourse,particularly in the European Union. Besides opportunities, this phenomenon also poses challenges to the host nations of promoting social integration of immigrants. Continuing an earlier Design Science Research project that developed an open learning platform for Civic Orientation in Sweden, this paper attempts to extend this platform using Jürgen Habermas' Theory of Communicative Action as an inspiration. We aim at designing a more inclusive open learning platform for social integration that supports instrumental, strategic, normatively-regulated, dramaturgical, and communicative action. We expect to further the relevance of philosophy in IS research by not only making sense of phenomena through philosophical lens, butalso attaining inspirations from philosophy in designing sociotechnical information systems.

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  • 239.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, School of Business, Economics and IT, Divison of Informatics.
    Conceptualizing the Essence of Presence in Distance Education through Digital Dasein2017In: International Journal on E-learning, ISSN 1537-2456, E-ISSN 1943-5932, Vol. 16, no 2, p. 149-173Article in journal (Refereed)
    Abstract [en]

    Abstract: In order to learn, presence is necessary. If we experience a genuinely rich presence, exams, tests and other forms of evaluating knowledge are not crucial for learning. In distance learning, the concept of presence is not obvious. Presence in distance and network contexts usually means being active on social media. However, in distance and network learning, something more is needed. It is the face-to-face interaction that needs to be "digitalized". In order to investigate this, we have turned to Heidegger (1927) and the concept of Dasein. The concept of Dasein means to apprehend the existence of the world and not only the world itself. Digital Dasein means to transcend the digital medium and reveal the essence of presence for a more translucent form of e-learning. The need for an artefact mediating Digital Dasein has been identified.

  • 240.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, School of Business, Economics and IT, Divison of Informatics.
    Conceptualizing the essence of presence in E-learning through digital dasein2017In: International Journal on E-learning, ISSN 1537-2456, E-ISSN 1943-5932, Vol. 16, no 2, p. 149-173Article in journal (Refereed)
    Abstract [en]

    In order to learn, presence is necessary. If we experience a genuinely rich presence, exams, tests and other forms of evaluating knowledge are not crucial for learning. In distance learning, the concept of presence is not obvious. Presence in distance and network contexts usually means being active on social media. However, in distance and network learning, something more is needed. It is the face-to-face interaction that needs to be “digitalized”. In order to investigate this, we have turned to Heidegger (1927) and the concept of Dasein. The concept of Dasein means to apprehend the existence of the world and not only the world itself. Digital Dasein means to transcend the digital medium and reveal the essence of presence for a more translucent form of e-learning. The need for an artefact mediating Digital Dasein has been identified. © 2017, Association for the Advancement of Computing in Education. All rights reserved.

  • 241.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, School of Business, Economics and IT, Divison of Informatics.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Winman, Thomas
    University West, Department of Social and Behavioural Studies, Division of Social Pedagogy and Sociology.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Designing a Web-Based Education Platform for Swedish Civic Orientation2014In: Proceedings of the 37th Information Systems Research Seminar in Scandinavia (IRIS 37), Ringsted, Denmark, 10-13 August. / [ed] Ahmad Ghazawneh, Jacob Nørbjerg and Jan Pries-Heje, Ringsted, 2014, p. 1-13Conference paper (Refereed)
    Abstract [en]

    Newcomers in Sweden face a problem of learning the Swedish society with respect to laws, culture, democratic values, education system, labor market and aspects of taking the role as a parent. The municipality of Gothenburg and the county administrative board in Västra Götaland are appointed by the Swedish government to educate newcomers in civic orientation. This paper describes some problems in providing distance education for Swedish civic orientation in forms of advanced learning modules (ALM). Requirements for implications for design were gathered through several conducted workshops together with relevant stakeholders through a participatory design approach. We concluded that our design for implications can be processed for future research and used together with a system solution.

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    Designing a Web-Based Platform for Swedish Civic Orientation
  • 242.
    Haj-Bolouri, Amir
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Conceptualizing the Essence of Presence in Distance Education through Digital Dasein2014In: Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2014, Chesapeake, VA: Association for the Advancement of Computing in Education, 2014, p. 746-754Conference paper (Refereed)
    Abstract [en]

    In order to achieve learning, presence is necessary. If we have good presence, no tests are necessary. In distance learning, the concept of presence is not obvious. Presence in distance and network contexts usually means being active on social media. However, in distance and network learning, something more is needed. It is the face-to-face interaction that needs to be “digitalized”. In order to investigate this, we have turned to Heidegger (1927) and the concept of Dasein. The need for an artifact mediating Dasein has been identified. The concept of Dasein is not easy, not even in philosophical terms. It means being somewhere else, and not on the place you are present. We have extended the The Community of Inquiry Model originating from Garrisson & Andersson (2003) by introducing the concept of digital Dasein.

  • 243.
    Haj-Bolouri, Amir
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, Department of Economics and IT, Divison of Informatics.
    Thapa, Devinder
    University of Agder, Department of Information Systems, Gimlemoen 25, Kristiansand.
    Imparting social values through eLearning platform: A social learning approach2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016 / [ed] Pareto, Lena, Svensson, Lars, Lundin, Johan, Lundh Snis, Ulrika Lundh Snis, 2016, p. 1-15Conference paper (Other academic)
    Abstract [en]

    In this paper, we have identified a gap with regard to imparting social values in an eLearning platform that was designed for orienting immigrants entering Sweden (newcomers). We identified that an existing eLearning platform is more oriented towards creating awareness rather than imparting transformative learning. Therefore, we propose a conceptual framework suggesting how to bring in the social values in eLearning platform,by subsequently applying social learning approach to promulgate transformative learning in which the learner also internalize the values in their attitude and behavior. The proposed framework makes a theoretical contribution by combining the notion of value, value content, value systems and social learning approach in the eLearning platform. The contribution also has practical implications in terms of providing transformative learning to newcomers. We argue that the contents on social values through the eLearning platform should be transformative, and not only informative. We suggest to integrate social values in the eLearning platform; make the learning transformative, and impart those values through social learning approaches such as triple-loop learning, connecting various communities of practices and to make the platform more interactive and engaging

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  • 244.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Katende, Jesse Oluwafemi
    University West, School of Business, Economics and IT, Divison of Informatics.
    Rossi, Matti
    Information Systems, Aalto University, Espoo (FIN).
    A Mid-Range Theory for Designing Sustainable Safe Spaces of Immersive Learning Environments: A Design-Science Based Gamification Approach2023In: Design Science Research for a New Society: Society 5.0: 18th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2023, Pretoria, South Africa, May 31 – June 2, 2023, Proceedings / [ed] Aurona Gerber, Richard Baskerville, Springer, 2023, Vol. 13873, p. 449-469Conference paper (Refereed)
    Abstract [en]

    Gamification provides a prominent technique that can be used to provide Immersive Learning Environments (ILEs) for domains, where it is dangerous or expensive to learn in real environments. Especially industrial organizations (e.g., manufacturing, mining, construction) are a promising domain for implementing ILEs that combine gamification concepts with a pedagogical design to facilitate safety training under secure circumstances. Although there are design research studies that exemplify the utility of gamification of learning activities, or how to improve organizational safety training through gamification, there is a need to address how sustainable safe spaces can be designed for enhanced safety training in ILEs. Safe spaces are key elements of a successful safety training experience in ILEs as they provide safe and secure training environments, which in the physical world are typically considered too dangerous with high risk of injuring the training participants. This study reports findings from an ongoing DSR project that stresses the design of ILEs for sustainable safety training. Within the project, an artifact for immersive fire safety training in virtual reality has been designed, developed, and evaluated together with employees of a train operator company. The research responds to the need of producing design knowledge that moves beyond the highly contextualized designs principles that are particular for IVR applications. We use gamification concepts as a kernel theory for developing a mid-range theory of designing immersive virtual safety training environments.

  • 245.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Master Östlund, Christian
    University West, School of Business, Economics and IT, Divison of Informatics.
    Rossi, Matti
    Aalto University, Helsinki (FIN).
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Action design research as a means for organizing workplace learning: case studies of e-learning platforms2021In: Journal of Workplace Learning, ISSN 1366-5626, E-ISSN 1758-7859, Vol. 33, no 6, p. 405-425Article in journal (Refereed)
    Abstract [en]

    Purpose

    Although there is a large body of literature available on the foundations of workplace learning (WPL), little is known about designated research methods that systematically combine intervention, design and learning at work. The purpose of this study is to propose action design research as an alternative method for organizing WPL in general and facilitating pedagogically rich activities in particular.

    Design/methodology/approach

    This research used a case study approach to focus the action design research method and exemplify its utility through two case studies that emphasize WPL in general and how the method can be used to facilitate pedagogically rich activities in particular.

    Findings

    The results of the case studies indicate that the action design research method had a significantly positive effect on organizing WPL in organizations systematically, as well as creating a narrative that structures the research process and its outcomes.

    Originality/value

    The findings help scholars that are in need of organizing WPL research in a systematic way. The findings do also help practitioners in organizations to solve real-world problems and develop new knowledge jointly together with scholars. Consequently, the findings contribute to the existing literature by exemplifying how to facilitate pedagogically rich activities and disseminate the outcomes of doing so in a formalized way.

  • 246.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Master Östlund, Christian
    University West, School of Business, Economics and IT, Divison of Informatics.
    Rossi, Matti
    Information Systems,Aalto University, Helsinki, Finland.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Work-Integrated Learning as an Outcome of Using Action Design Research in Practice2019In: Extending the Boundaries of Design Science Theory and Practice / [ed] Tulu B., Djamasbi S., Leroy G., Springer, 2019, Vol. 11491, p. 92-107Conference paper (Refereed)
    Abstract [en]

    This paper highlights Work-Integrated Learning (WIL) as an outcome of using Action Design Research (ADR) in practice. We argue that ADR is a subtype of Design Science Research (DSR) and a prominent method for facilitating mutually beneficial collaboration between academia and practice. Subsequently, we tie our work around ADR and WIL to the Scandinavian school of IS-research and worker participation, by emphasizing reflective practice on both researcher and practitioner side. We demonstrate this through two empirical cases and four case episodes. Consequently, the cases highlight building, intervention, and evaluation in the areas of civic orientation and county administration. The narrative around each case focuses on ADR-activities that mediate reflection and learning through iterative cycles. Outcomes from the cases are reported as WIL-outcomes and finally, we conclude this paper by briefly suggesting two implications for future relevant research.

  • 247.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Purao, Sandeep
    Information and Process Management, Bentley University, USA.
    Rossi, Matti
    Information Systems, Aalto University, Finland.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Action Design Research as a Method-in-Use: Problems and Opportunities2017In: Designing the Digital Transformation: DESRIST 2017 Research in Progress Proceedings / [ed] Maedche, Alexander [Hrsg.]; Brocke, Jan vom [Hrsg.]; Hevner, Alan [Hrsg.], Karlsruhe: KIT Publishers, 2017, p. 110-118Conference paper (Refereed)
    Abstract [en]

    This paper reports on the results of a study to investigate how scholars engage with and use the action design research (ADR) approach. ADR has been acknowledged as an important variant of the Design Science Research approach, and has been adopted by a number of scholars, as the methodological basis for doctoral dissertations as well as multidisciplinary research projects. With thisuse, the research community is learning about how to apply ADR's central tenets in different contexts. In this paper, we draw on primary data from researchers who have recently engaged in or finished an ADR project to identify recurring problems and opportunities related to working in different ADR stages, balancing demands from practice and research, and addressing problem instance vs. class of problems. Our work contributes a greater understanding of how ADR projects are carried out in practice, how researchers use ADR, and pointers to possibilities for extending ADR.

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    fulltext
  • 248.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Purao, Sandeep
    Bentley University, Bentley, USA.
    Rossi, Matti
    Aalto University, Helsinki, Finland.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Action Design Research in Practice: Lessons and Concerns2018In: Proceedings ECIS 2018 / [ed] Frank U.,Kautz K.,Bednar P.M., 2018, article id 1755Conference paper (Other academic)
    Abstract [en]

    This paper reports on the results of a study of how scholars engage with and use the action designresearch (ADR) method. Since its publication, ADR has been acknowledged as an importantvariant of DSR, and has been adopted by a number of researchers. It has been adopted as theprimary research method for doctoral dissertations as well as research projects in severaldisciplines. With the increasing use of ADR, the research community is also learning about how toapply ADR in different contexts. In this paper, we focus on how researchers are using the method.Drawing on primary data from researchers who have recently engaged in or finished an ADRproject, we identify several recurring themes: managing expectations with actual outcomes ofADR-projects, coordinating work across different ADR-stages, and balancing the focus on probleminstance versus class of problems. Our work contributes a greater understanding about how ADRprojects are carried out in practice, how researchers can avoid some of the common pitfalls, andhow the method can be applied more effectively.

  • 249.
    Haj-Bolouri, Amir
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Rossi, Matti
    Information Systems, Aalto University, Espoo (FIN).
    Towards Design Principles for Safety Training in Virtual Reality: An Action Design Research Case2021In: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, Vol. 12807 LNCS, p. 89-95Article in journal (Refereed)
    Abstract [en]

    Virtual Reality (VR) technology has progressed and become viable for the purpose of education, learning, and training. Organizations adopt and employ VR technologies to enhance employees' skills, competency, and readiness through safety training that prepare the employees towards work-specific situations that are dangerous, hazardous, and uncertain. This research in progress paper reports early results from an Action Design Research case on VR safety training. The empirical work of this study is on-going and is set in the domain of rail industry. Early results are reported as tentative design implications for safety training in VR, which are based on a first round of data analysis. The implications are proposed with the ambition of extending them into design principles for safety training in VR. Subsequently, steps for future research are outlined and discussed to advance the design implications into principles.

  • 250.
    Haj-Bolouri, Amir
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Designing for Heterogeneous Groups of End-Users Towards a Nascent Design Theory2014In: Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2014, Chesapeake, VA: Association for the Advancement of Computing in Education, 2014, p. 765-776Conference paper (Refereed)
    Abstract [en]

    Poverty, war, conflicts, and other forces of global turmoil are constantly challenging how developed nations design their processes for immigration in general, and civic orientation in particular. This paper focuses on an exploratory study of the challenges coupled with the digitalization of civic orientation in a region of West Sweden – and concludes with a set of five tentative design guidelines for how to design for heterogeneous groups of end-users.

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