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  • 201.
    Lagrosen, Yvonne
    et al.
    University West, Department of Engineering Science, Division of Process and Product Development.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Lind, Linda
    University West, Department of Economics and IT, Division of Business Administration.
    Lagrosen, Stefan
    University West, Department of Economics and IT, Division of Business Administration.
    Organisational learning and service quality for health and fitness entrepreneurs2011In: 4th Annual EuroMed Conference of theEuroMed Academy of Business: October 20th-21st, 2011, Elounda, Crete, Greece, 2011, p. 1037-1047Conference paper (Refereed)
    Abstract [en]

    This paper presents a study of learning, entrepreneurship and service quality in the health and fitness sector. The purpose is to outline the theoretical framework and to propose a methodological approach for the study. The theoretical basis for the project lies in the field of service dominant logic of marketing. One aim is to develop this field by integrating knowledge from organisational learning, entrepreneurship and quality management. Theories from those fields are presented and their relevance is discussed. On this basis, a methodology for an empirical study is proposed.

  • 202.
    Larsson, Erik
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Stark, Olle
    University West, School of Business, Economics and IT, Divison of Informatics.
    Industri 4.0 inom biltillverkning: En kvalitativ studie kring hur teknologi, projektarbete och innovationsnivå möjliggör konceptet2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This case study investigates how CEVT, a firm operating within the automotive industry, can implement Industry 4.0, a concept based on constructing a “smart” manufacturing environment. The purpose of this study is to examine how technologies from Industry 4.0 can be used to provide real time updates from the manufacturing plants to the company´s Product Lifetime Management system. The study also investigates how the current practice of project management and innovation relates to an implementation of Industry 4.0. The study used qualitative interviews with a few key employees within CEVT to collect in-depth data. This material was processed using a content analysis to interpret the current situation and study how this relates to the theories of critical success factors and absorptive capacity. The first one of these two theories dictates a set of central aspects that need to be considered to carry out a successful system implementation project. The second one, absorptive capacity, highlights four capabilities that ties in to a company´s ability to gather and use external information to create innovations. The innovative capabilities are strong within CEVT, which indicates that new concepts and technologies such as Industry 4.0 would be handled in a positive manner. The company executes projects in a very agile and quite unconventional manner, and does not consider all aspects put forth by critical success factors. The particular problem CEVT faces can be solved using Industry 4.0. However, the relationship with the manufacturing plants located in China is complicated, and CEVT somewhat lacks the power to dictate the daily operations. This, combined with the unorthodox project methods, makes an implementation of Industry 4.0 risky.

  • 203.
    Larsson, Lena G
    et al.
    Närhälsan Kungshamn Health Centre, Region Västra Götaland, Kungshamn, Sweden; University of Gothenburg, Academy of Sahlgrenska, Institute of Medicine, Gothenburg, Sweden ; Närhälsan Research and Development Primary Health Care, Region Västra Götaland, Fyrbodal, Sweden.
    Bäck-Pettersson, Siv
    Närhälsan Research and Development Primary Health Care, Region Västra Götaland, Fyrbodal, Sweden.
    Kylén, Sven
    Närhälsan Research and Development Primary Health Care, Region Västra Götaland, Fyrbodal, Sweden; Chalmers University of Technology, Centre on Health Care Improvement and Innovation, Gothenburg, Sweden .
    Marklund, Bertil
    University of Gothenburg, Academy of Sahlgrenska, Institute of Medicine, Gothenburg, Sweden ; Närhälsan Research and Development Primary Health Care, Region Västra Götaland, Fyrbodal, Sweden.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Carlström, Eric
    University of Gothenburg, Academy of Sahlgrenska, Institute of Medicine, Gothenburg, Sweden; University of Gothenburg, Academy of Sahlgrenska, Institute of Health and Care Sciences, Gothenburg, Sweden; University of South-East Norway, Notodden, Norway.
    A national study on collaboration in care planning for patients with complex needs2019In: International Journal of Health Planning and Management, ISSN 0749-6753, E-ISSN 1099-1751, Vol. 34, no 1, p. E646-E660Article in journal (Refereed)
    Abstract [en]

    INTRODUCTION: The purpose of this study was to investigate inter-organisational collaboration on care planning for patients with complex care needs. Internationally, and in Sweden where the data for this study was collected, difficulties in care planning and transition of patients between the main health care providers, hospitals, municipal care, and primary care are well known.

    METHOD: A survey of a total population of care managers in hospitals, municipalities, and primary care in Sweden was conducted. The study assessed accessibility, willingness, trustworthiness, and collaboration between health care providers. Data were analysed with descriptive statistics, bivariate, and multivariate regressions.

    RESULTS: The results indicate that Swedish health care providers show strong self-awareness, but they describe each other's ability to collaborate as weak. Primary care stands out, displaying the highest discrepancy between self-awareness and displayed accessibility, willingness, trustworthiness, and collaboration.

    CONCLUSION: Inability to collaborate in patient care planning may be due to shortcomings in terms of trust between caregivers in the health care organisation at a national level. Organisations that experience difficulties in collaboration tend to defend themselves with arguments about their own excellence and insufficiency of others.

  • 204.
    Lee, Petra
    University West, Department of Economics and IT, Divison of Informatics.
    Reserelaterade onlinerecensioners trovärdighet och påverkan på användarna2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Online communication and use of electronic word of mouth (e-WOM) has become an important part of e-commerce today, as it provides useful information to potential customers. E-WOM in the form of reviews is an important asset for consumers looking for a product or service. Negative e-WOM can affect the customer's attitude and it can also harm a company's brand and reputation. This study contains theory areas that includes the terms negative and positive e-WOM in digital reviews and customergenerated reviews online. The purpose of the study was to find out how users are affected by e-WOM, while using travel-related review sites online. This study used the strategy case study with a qualitative method. To collect empirical data, semi structured interviews were conducted. The result shows that users of travel-related review pages with customergenerated content are highly affected by e-WOM. The customer reviews written by others affect their choices and are relevant to how they make their choice. The negative comments affect users more than the positive ones and they want to find out if something is very bad so they can avoid it in their selection. Images in reviews also proved to be an exceptionally important factor in customer purchase decisions. This study also concluded that just as previous research shows, it turns out to be that ratings from other customers are more useful and credible than the company's own information and advertising. A userfriendly review site also plays a significant role for the customers in finding what they are looking for.

  • 205.
    Liljedahl, Johanna
    University West, Department of Economics and IT, Divison of Informatics.
    Jag ska bara ta en selfie: en kvalitativ fallstudie kring varför unga kvinnor använder sociala medier och tar selfies2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Together with the rapid technological development of the internet and smartphones, social media has quickly become a part of many people's everyday lives, especially among young women. Social media is used daily to receive news, entertainment, and keep in touch with friends, but also used as a platform to present themselves in pictures and text. Many young women choose to take pictures of themselves with their mobile that is, so-called selfies, which many then choose to add on such as Facebook, Instagram and Snapchat. The purpose of this study is to examine why young women choose to take selfies and post them on social media and how it affects the individual. A study was conducted where twelve young women aged 16-17 years were interviewed using semi-structured focus groups where discussions were held about the use of social media and taking selfies. The results showed that the interviewees felt pressure from friends and the community that they must be part of the social media to be accepted. Many of the interviewees chose to take selfies because it was an easy way to get quick confirmation from others. Pressure from friends and the community around the use of social media together with selfies create according to interviewees performance anxiety and social stress in one's everyday life that is difficult to get rid of.

  • 206.
    Linden, David
    University West, Department of Economics and IT, Divison of Informatics.
    Beställarpåverkan & målgruppsanalys inom användarcentrerad webbutveckling: En fallstudie i utvecklingen av en webbplats till ett rekryteringsföretag2015Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
  • 207.
    Lindroth, Tomas
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Bergquist, M.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Characterizing the Laptoper: The sustainability struggle of onlineness, content curation and visibilityArticle in journal (Refereed)
  • 208.
    Lindroth, Tomas
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design. Department of Applied IT, IT Faculty, University of Gothenburg, Sweden.
    Islind, Anna Sigridur
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundin, Johan
    Department of Applied IT, IT Faculty, University of Gothenburg, Sweden.
    Steineck, Gunnar
    Clinical Sciences, Sahlgrenska Academy, University of Gothenburg, Sweden3.
    Data Supported Practice for Co-Creation of Value in HealthcareIn: Article in journal (Other academic)
    Abstract [en]

    The prevalence of information systems in healthcare enables the use of health data for purposes related to data-driven decision-making. The technology "promise" is to make healthcare organizations more efficient. Despite the increased interest in health data in general and patient generated data in particular, there is a need for additional research on how data support health practices. This paper therefore conducts a case study of a nurse-led clinic for cancer rehabilitation to examine how a data-supported practice achieves value. By breaking down the data-gathering process, with a focus on value, we show how value is co-created by a range of different actors, including patients, nurses and researchers. In this case, the value co-creation consist of two parallel processes. A knowledge process revolving around a research practice with the aim to produce new knowledge. It is a process which provide a foundation and structure for the clinical practice. The interactional process work in parallel and describes the interaction with and about data between the different actors and how the interaction is an essential resource to achieve data value.

  • 209.
    Lindroth, Tomas
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Islind, Anna Sigridur
    University West, School of Business, Economics and IT, Divison of Informatics.
    Steineck, G.
    University of Gothenburg, Sahlgrenska Academy, Clinical Science, Sweden.
    Lundin, J.
    University of Gothenburg, Department of Applied IT, Sweden.
    From narratives to numbers: Data work and patient-generated health data in consultations2018In: Studies in Health Technology and Informatics / [ed] Klein G.O.,Karlsson D.,Moen A.,Ugon A., IOS Press, 2018, Vol. 247, p. 491-495Conference paper (Refereed)
    Abstract [en]

    This article presents preliminary findings on how the introduction of patient-generated health data (PGHD) triggers changes during patient-nurse consultations. This article builds on a two-year case study, examining the work practice at a cancer rehabilitation clinic at a Swedish Hospital using PGHD. The study focuses on how nurses’ use data, gathered by patients with a mobile phone app, during consultations. The use of PGHD introduce a change in the translation work, the work of turning rich patient descriptions and transform them into data, during the consultation for documentation and clinical decision-making. This change affects precision, questions asked and the use of visualizations as well as the patient-nurse decision making. © 2018 European Federation for Medical Informatics (EFMI) and IOS Press.

  • 210.
    Lindroth, Tomas
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundin, Johan
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Laptops in classroom interaction: Deconstructing the networked situation2015In: International Journal of Continuing Engineering Education and Life-Long Learning, ISSN 1560-4624, E-ISSN 1741-5055, Vol. 25, no 2, p. 226-240Article in journal (Refereed)
    Abstract [en]

    The screen, as part of networked technologies such as phones, tablets and laptops is at present a debated subject as it affects how people behave in meetings, lectures and other social gatherings. As these networked technologies attract attention and mediates interaction during physical social gatherings, they also change how we perceive and define what a situation is. In this article we focus on the different types of screen related interactions identified in a higher education classroom. Since these networked technologies are commonplace at university campuses it is important to describe their effects on everyday situations such as lectures. While a range of studies have raised questions regarding the negative effects of multitasking, screen peeking and other laptop related side effects this article emphasise the situational impact of student-laptop interaction. The contribution emphasises on the computer mediated interaction with both other students, external others as well as a range of digital resources. The research thus aims at providing educators and researchers with a model to advance their understanding of the laptoped and networked situation.

  • 211.
    Liuxinwei, Ma
    University West, Department of Economics and IT, Divison of Informatics.
    User Satisfaction of Maternal and Infant Healthcare Apps in China and How to Improve Them2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    With the increased number of mothers and newborns as well as the increased tendency to use smartphones to gather healthcare information, mobile healthcare app markets have great potential in China. However, little work has been done on users' satisfaction of Chinese maternal and infant health apps. The purpose of this study is to determine what factors influence users' satisfaction and how to improve them. The triangulation method has been selected for doing this research. In the first step, a questionnaire was used to verify the influential factors that contribute to a positive influence on users' satisfaction. Further, adopted interviews were used to investigate the specific requirement from users' perspective. The empirical findings show the user's expectation and perceived quality of the product has a positive influence on user's satisfaction and intention to use the app. In the next step I analyzed how to improve the apps from the users' perspective. The research findings presented in this thesis will help to evaluate mobile apps relating to maternal and infant health in China, and could thus be beneficial to different actors through adherence to the following advice: enterprises should conduct user surveys and usability tests to understand their customers' needs, and use this information in the products before sending to the market, the timely tracking of users is also needed to gain knowledge of the users' experience with the app, and further improve it; the government should enact related laws concerning the apps as soon as possible; and users should enhance their judgment of the information content and resist blindly believing the apps.

  • 212.
    Lundberg, Axel
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Sanborn, Victor
    University West, School of Business, Economics and IT, Divison of Informatics.
    Testdriven utvärdering: En kvalitativ studie om utvecklares syn på testdriven utveckling2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    I denna studien undersöktes utvecklares åsikter om testdriven utveckling. Detta gjordes med hjälp av sju intervjuer med professionella utvecklare från totalt tre olika svenska utvecklingsföretag. Det fanns inom studien ett stort fokus på att gå utanför ramarna för tidigare forskning för att utforska om professionella utvecklare satt på kunskapen om vilka faktorer som påverkar tillämpning av testdriven utveckling.

    Som resultat av intervjustudien hittades flera faktorer relaterade till olika faser inom utvecklarnas arbetsuppgifter i samband med en testdriven arbetsmetodik. Utvecklarna ansåg att testdriven utveckling och dess lämplighet berodde på olika verksamhetsrelaterade förutsättningar, i form av tid, projekt, förarbete samt individer. Resultatet visade också att utvecklarna såg flera svårigheter med testdriven utveckling som i vissa fall berodde på otillfredsställande förutsättningar. De flesta av utvecklarna ansåg dock praktiken ha en positiv påverkan för kodens struktur samt kvalitet. Men också för att säkerställa övergripande funktionalitet och trygghet för utvecklarna själva.

  • 213.
    Lundgren, Cristoffer
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Börjesson, Rickard
    University West, School of Business, Economics and IT, Divison of Informatics.
    Systemutveckling med Scrumban: En agil systemutvecklingsmetod utifrån ett utvecklarperspektiv2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Idag utförs systemutveckling med hjälp av kombinationer av agila metoder. Scrumban är en kombination av de agila systemutvecklingsmetoderna Scrum och Kanban, som ofta praktiseras men som saknar en tydlig definition.

    Målet med denna studie är att ta reda på varför utvecklare väljer att kombinera Scrum och Kanban på ett visst sätt och syftar till att öka förståelsen av hur Scrumban påverkar utvecklingen av digitala artefakter.

    Studien utfördes på ett stort svenskt företag där empiri samlades in med hjälp av intervjuer på utvecklarteam som praktiserar Scrumban, utvecklarteamet består av fem utvecklare, en Scrum Master och en Product Owner. Resultatet analyserades utifrån teman framtagna från det Agila Manifestet - tydlighet, kommunikation, samarbete, engagemang, flexibilitet, effektivitet, kvalitet och leveranser.

    Utifrån resultatet av studien drogs slutsatsen att utvecklarna upplever att Scrumban har en positiv effekt på utvecklingen av digitala artefakter.

  • 214.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Nordic Contributions in IS Research2016Conference proceedings (editor) (Refereed)
  • 215.
    Lundh Snis, Ulrika
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    University West, Department of Economics and Informatics, Divison of Informatics.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Designing with rather than for: On the relevance, joy and importance of collaborative engaged work in the design process of a home care mobile service2014In: Proceedings of the 37th Information Systems Research Seminar in Scandinavia (IRIS 37) / [ed] Ghazawneh, Ahmad, Nørbjerg, Jacob och Pries-Heje, Jan, 2014, p. 1-15Conference paper (Refereed)
    Abstract [en]

    In an open innovation project called “mCity”, the aim is to verify conceptual applications for mobile services including mobile payments and transactions. On such design initiative was designated for the citizen group “seniors”, have home care taking as part of their assistance from the home care organisational system. The design initiative is called Skafferiet, a grocery-shopping application for the home care service. Based on this project, the aim in this article is to identify if and when significant design decisions were influenced by user involvement and contextual understanding detecting whether the applied design method supported the design process or if it lead to redundant activities. The applied approach was a combination of methodological strategies emphasizing co-design and engaged scholarship. The different actors involved were i) politicians, management and staff ii) caretakers iii) designers and iv) researchers. The result indicated numerous beneficial aspects with the iterative collaboration between actors. Apart from the relevance and joy of working together, it was important for the quality of the m-service, a successful implementation process and trigger for organizational improvement. The risk of rejecting one level of involvement, in favor of saving time and reduce complexity, would probably lead to a more narrow solution lacking the empowered process of involvement and engagement of all parties leading the relevance of the design process and its end-product astray.

  • 216.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design.
    Asplund, C
    mCity: A place to go for mobile commerce2015Conference paper (Other academic)
  • 217.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundin, Johan
    Gothenburg University.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Studying Competence Management Systems in the Making: A Sociomaterial Approach2014Conference paper (Refereed)
  • 218.
    Lundh Snis, Ulrika
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Nilsson, Ann
    University West, School of Business, Economics and IT, Division of Media and Design.
    Nilsson, Lena A.
    University West, Department of Nursing, Health and Culture, Divison for Health, Culture and Educational Sciences. University West, Department of Health Sciences, Section for health promotion and care sciences.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media and Design.
    Petersen, Ann-Louise
    University West, Department of Social and Behavioural Studies, Division for Educational Science and Languages.
    Sofkova Hashemi, Sylvana
    University West, Department of Social and Behavioural Studies, Division for Educational Science and Languages.
    Spante, Maria
    University West, School of Business, Economics and IT, Divison of Informatics.
    Wicke, Kurt
    University West, Department of Social and Behavioural Studies, Division for Educational Science and Languages.
    Nordic Innovation Networks in Education: Dealing with Educational Challenges with Cross Boarder Collaboration and User Driven Design2012In: Uddevalla Symposium 2012 : Entrepreneurship and Innovation Networks. Revised papers presented at the 15th Uddevalla Symposium 14-16 June, 2012, Faro, Portugal. / [ed] Bernhard, Irene, 2012, p. 553-571Conference paper (Refereed)
    Abstract [en]

    This is an EU-funded project related to cross boarder collaboration for educational purposes supported by information and communication technologies between Danish, Norwegian and Swedish schools. The project started in 2011 and extends to 2014 so this empirically dominated paper reports on early findings related to cross-border collaboration challenges. The aim of the project is to develop innovative cross-border teaching models by the means of user-driven, practice-based co-design processes between practitioners and researchers. In the first year, 18 classes from 13 schools in Denmark, Norway and Sweden in the Öresund-Kattegatt-Skagerack region participated. Organized in so called Nordic class-match groups (consisting of students and teachers from one class in each country) new cross-border teaching models are co-created, tested and evaluated in an iterative process. Since teaching models are subject dependent, the project develop teaching models in several subject domains, i.e. math, language, science and social studies / history. Heretofore findings show, however, that organizational and technical issues have superseded and squeezed out subject-oriented discussions due to surprisingly many practical issues that needed to be handled first. We have identified three major thresholds to overcome. The first is related to technical difficulties in schools when diverse IT systems are to be synchronized. The second threshold concerns scheduling coordination difficulties in order to allow synchronous cross boarder collaboration. The third threshold concerns linguistic and communication difficulties rooted in participants communicating in their respective Nordic language. Being able to communicate within Nordic languages are explicit learning goals in all three schools systems, and therefore part of the project aim and consequently all participants are expected to use their native languages when communicating. The next phase of the project is therefore to find solutions to these technical, organizational and linguistic barriers, and already now we see some barrier breaking models taking shape in the active network of Nordic teachers, students, school leaders, IT support teams and researchers.

     

  • 219.
    Lundin, Johan
    et al.
    Gothenburg University.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    The Illusion of Structure: About Harmonization and Variation in Competence Management System Practices in a Public Healthcare Organization2015In: ECIS 2015 Completed Research Papers, Münster: ECIS , 2015, p. 1-14Conference paper (Refereed)
    Abstract [en]

    This paper reports on a study of the use of a competence management system in a public healthcare organization. Even though systems for documenting and managing competence information have been implemented widely in most sectors, there is a lack of research focusing the adoption and use of such systems in general, and in particular within the public sector. The use of the system was studied through interviews, observations as well as document studies. In our analysis, we focus on local adap- tation practices, and variations in use, as well as how this functionality is carried by social or materi- al parts of the system. By so doing, we show how contradictory perspectives of the system's purpose and use is present in the organization, and surprisingly unproblematic. We argue that our in-depth case analysis illustrates how efforts of standardization in a system benignly can co-exist with local adaptation and variation.

  • 220.
    Lundin, Johan
    et al.
    University of Gothenburg, Box 100, Gothenburg, Sweden.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics. University of Gothenburg, Box 100, Gothenburg, Sweden.
    Students’ technologies in practice: A participant perspective of mobile IT in higher education2016In: CEUR Workshop Proceedings, ISSN 1613-0073, E-ISSN 1613-0073, Vol. 1776, p. 49-53Article in journal (Refereed)
    Abstract [en]

    We argue that the availability and penetration of mobile technology in society in general, and among young persons in particular, have consequences for how students employ IT in educational settings. This paper is an exploration of what it means empirically, analytically and for design to take the use of technology introduced by students, rather than by teachers, in their learning activities, as a starting point for research on IT and learning. Copyright © 2016 for the individual papers by the papers’ authors.

  • 221.
    Lundin, Johan
    et al.
    Gothenburg University.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    The sociomateriality of designing and using competence management systems2014Conference paper (Refereed)
  • 222.
    Löfberg, Roger
    University West, Department of Economics and IT, Divison of Informatics.
    IT-stödd omvärldsbevakning i en offentlig verksamhet: En fallstudie vid ett svenskt lärosäte med inriktning studie- och karriärvägledning2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The study aims to gain insight into the role of horizon scanning has for a Swedish university and the study is expected to contribute knowledge about the horizon scanning importance to operate effectively in a successful manner. The study's research questions about the role of horizon scanning has for educational and career counselors and the challenges that the horizon scanning in this context. The study was conducted in the form of a case study and six semi-structured interviews were conducted with an educational expert and five educational and career counselors at University West and the Department Student Center. Horizon scanning is an important activity in the daily work at the Student Center. Horizon scanning is largely information retrieval by the authorities with the mission that relate to the activities of the Student Center, but also information taken from other universities and colleges are of recurring interest. Horizon scanning usually takes place on behalf of the organization's target group are students. The staff at the Student Centre has routinely used the electronic source as a recurring point of reference in their work. This procedure means that the staff always treats the information that is current. Newsletter is a way to control the incoming information flow. Horizon scanning is important for the staff at the Student Center and the approach is perceived as resource efficient. Employees use a rule of established channels of information to find the information they seek. The information must be updated, which increases the importance of horizon scanning. Challenges associated with horizon scanning is, generally on the IT systems designs in terms of the degree of usefulness, especially for people with reduced eyesight. The staff sees a need to become more accessible through the use of various IT systems. Real-time communication, for example through chat and Skype is of interest.

  • 223.
    Lüdike, Roland
    University West, School of Business, Economics and IT, Divison of Informatics.
    Användbarheten rörande smartphonens operativsystem: Ur olika åldersgruppers perspektiv2019Independent thesis Basic level (degree of Bachelor), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    Problem: The usability a user experience with a smartphone can depend on a variety of things, such as education, experience, culture etcetera, but also on the age of the user. A smartphone shall meet the needs of users in all ages with different kind of experience and knowledge. Different users also want the smartphone to be used in a variety of different areas. I therefore wants to examine if different age-groups experience usability differently and if it varies depending on which operating system the smartphone has.

    Problem statements: The following questions has been defined:

    • Does different age-groups experience the usability in their smartphone's operating system differently?
    • Does the usability experience vary depending on what operating system the user has in their smartphone?
    • Does different age-groups come across similar problems, or does it differ between the age-groups or between different operating systems?

    Theory: I have chosen to use the five attributes to measure usability, defined by Nielsens (2010), since too many concepts can be deterrent in a survey (Nielsen & Molich, 1990). Previously, by Sonderegger, Schmutz and Sauer (2015), made research shows that the results differ between younger and older users, within the different attributes.

    Method: Two depth interviews of qualitative character were implemented to form the basis for the form of the survey and how the questions in the survey should best be phrased. The survey has a quantitative character with the approach to measure smartphones' usability in different age-groups and different operating systems based on Nielsens (2010) five usability attributes. The survey was digitally distributed through a public Facebook-page. The data has been processed in spreadsheets in the application Numbers and then presented in bars and piecharts.

    Result and conlusions: The survey shows that users in general experience a high level of usability when using their smartphone, but the result still indicates that the usability is a bit differently estimated in the two examined age-groups. Usability is also differently estimated and depending on what operating system that is used. The users come across similar problems regardless of age and operating system, but in different grade. Since the survey had relatively few respondents a survey with more participants in these groups would be interesting to carry out to give more material for conclusions.

  • 224.
    Malmqvist, Andreas
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Vasell, Viktor  
    University West, School of Business, Economics and IT, Divison of Informatics.
    Spel-orienterat lärande i klassrummet: En fallstudie om motivation i lärandesammanhang2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Motivation är en mycket viktig aspekt av lärande och det finns många som motiverar för att traditionell undervisning med böcker och dylikt har problem att nå ut till studenterna på rätt sätt. Spel-orienterat lärande kan vara ett substitut eller ett komplement i undervisningen som kan underlätta för studenter att hitta samt bibehålla motivationen under undervisningens gång.

    Med hjälp av intervjuer med nyckelpersoner inom ämnet har vi lyckats påvisa hur spel-orienterat lärande kan användas som ett motivationsinstrument i klassrummet. Det är dock viktigt att skapa en kontext kring instrumentet, det vill säga en läromiljö som är anpassad för denna typen av undervisning.

  • 225.
    Malmsköld, Lennart
    et al.
    University West, Department of Engineering Science, Division of Automation Systems. Volvo Technology.
    Örtengren, Roland
    Chalmers University of Technology, Department of Product and Production Development,.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Improved Quality Output through Computer-Based Training: An Automotive Assembly Field Study2015In: Human Factors and Ergonomics in Manufacturing, ISSN 1090-8471, E-ISSN 1520-6564, Vol. 25, no 3, p. 304-318Article in journal (Refereed)
    Abstract [en]

    In this article, two field experiments, conducted in an automotive assembly plant, evaluate how computer-based training of operational sequences and related quality information can support the assembly performance of the operators. The experiments were performed during the launch of a new vehicle. A comparison was made of learning progress and quality performance between a reference group of operators that only had regular training and a test group for which some of the regular training was replaced with individual computer-based training. Both quantitative measures of the quality output and questionnaires and observations were used to evaluate the effects of computer-based training. The results show a clear positive difference in learning progress and improvements in quality output for the test group compared with the reference group. This combined with positive attitudes expressed by the operators and their team leaders shows that this type of training is an effective way to train operators during launches of new vehicles in automotive production. © 2014 Wiley Periodicals, Inc.

  • 226.
    Malmsköld, Lennart
    et al.
    University West, Department of Engineering Science, Division of Production Systems. Volvo Technology.
    Örtengren, Roland
    Chalmers tekniska högskola.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Training Virtually Virtual2012In: International Journal of Advanced Corporate Learning, ISSN 1867-5565, E-ISSN 1867-5565, Vol. 5, no 3, p. 29-36Article in journal (Refereed)
    Abstract [en]

    This paper reports from a longitudinal study of a Swedish manufacturer in the automotive industry, where a series of studies have explored the potential and limitations of computer-based training of assembly operators. The study is focusing on two supplementing sets of target variables – operators' attitudes and the quality output from operators in real production. Starting with small-scale studies where proof-of-concept for virtual training is established, the research moves on to comparative studies where different computer-based learning models are contrasted and evaluated. The research design ends with large-scale field experiments assessing the effects of computer-based training in terms of quality output. The results clearly demonstrate that computer-based training, when integrated with training of standardized work procedures, outperforms traditional methods for operator training, regardless of the content and the context of the assembly operation. The findings of the study are synthesized into a design framework for virtual training where cognitive and craftsmanship training is contrasted to the learning of product, process, sequence and finesse of assembly.

  • 227.
    Mandegari, Katia
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Storm, Monica
    University West, Department of Economics and IT, Divison of Informatics.
    Gymnasieelevers digitala (o)kompetens inom ordbehandling2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    More and more schools are investing in digitization and buy their own computers to students. In this correlation, it required the students to manage the technology and be digitally com-petent. Digital competence is seen as an important part for students to have and to function in our society. However, this is nothing schools we studied promotes as they do not contribute to an increase digital literacy of students. Some researchers, however, believe that it is the school that students should receive their digital skills. Research conducted within the digital compe-tence of students have shown that the coexistence of a variety among the students while other research has shown that students' skill level is considered to be generally low when to perform complex tasks. The purpose of this study is to investigate high school students' digital comp-etence in word processing.

    The study was performed at a high school where we have had a survey which was distributed to all classes and students in grade three and a focus group interview. The survey results showed that students have basic knowledge and skills in word processing. The results of the focus group interview showed that students use the computer mainly to write essays and

    that students have not had any major training for the use of their computers. The only computer training school offered occurred at the beginning of first grade when they start school when students got their own computers.

  • 228.
    Marcu, Gabriela
    et al.
    Drexel University, Philadelphia, PA, USA.
    China, Alexis D.
    Drexel University, Philadelphia, PA, USA.
    Findley, Hannah
    University West, School of Business, Economics and IT, Divison of Informatics.
    Waligora, Anna
    University West, School of Business, Economics and IT, Divison of Informatics.
    Collecting and Managing Data in Public Health Research on Autism2017In: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, ACM , 2017, p. 2767-2773Conference paper (Refereed)
    Abstract [en]

    Significant efforts in the CHI community have focused on supporting autism research through intervention-based work. For example, applications of mobile systems, therapeutic games, gesture-based interaction, and capture and access have been studied in the context of therapy, care, and interventions for individuals with autism spectrum disorders. In this paper, we discuss how HCI can support population-focused strategies, or a public health approach, to autism research. Public health research is focused on collecting and managing large amounts of data at the population level in order to understand aspects of autism such as early detection, lifespan outcomes, and risk factors. We discuss a research agenda for HCI that involves opportunities for innovative multidisciplinary autism research at the population level rather than the individual level.

  • 229.
    Matos, Mario
    University West, School of Business, Economics and IT, Divison of Informatics.
    Customer co-creation och sociala medier: företaget Dells motiv till att lansera plattformen IdeaStorm2019Independent thesis Basic level (degree of Bachelor), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    This is a theory-consuming case study of Dell's use of social media in customer co-creation. The following question is answered: Why did Dell launch the platform IdeaStorm?

    The rational choice perspective is used to highlight why the company Dell decided to use social media, more precisely IdeaStorm, in its business strategy customer co-creation. Motive analysis is used methodically, step by step, to bring out motives for the decision to launch IdeaStorm. The material that is primarily in the focus is Dell's actions and statements about decision to launch IdeaStorm.

    The result shows that there are indicators indicating that the decision oriented around self-interests. With the decision to launch IdeaStorm, Dell seems to be striving to address issues of dissatisfied customers and lack of market efficiency.

    Further studies on this domain are proposed in this study. These studies should address more cases in an effort to develop and deepen the understanding of why companies use social media in customer co-creation.

  • 230.
    Matsson, Martin
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Ali Kanani, Shams
    University West, School of Business, Economics and IT, Divison of Informatics.
    Datadrivna underhållsstrategier inom tillverkningsindustrier2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The ever-increasing competition on the market in the manufacturing industry places new demands on the manufacturing industry to streamline its production. Maintaining the production operations for manufacturing industry is important in order to remain competitive. If a machine stops working, it may cause major costs in both repair and downtime. Driving a machine until it breaks before performing maintenance is not a sustainable maintenance work, the machine must be serviced before the error occurs. Scheduled maintenance can make improvement to this, but may also be resource-intensive. The machines need to be constantly monitored and maintenance should be performed when monitoring systems show trends that the machine condition deteriorates. This essay aims at studying the phenomenon of ”Predictive Maintenance” to see what opportunities advanced data collection and analysis technologies have for a manufacturing industry. The essay was conducted through interviews at the company GKN in Trollhättan, which is active in manufacturing for aircraft engines and other air components. The result has also been compared with previous research in the field, which describes computer-driven maintenance work techniques. This was to find out how a manufacturing industry can work proactively with data-driven maintenance strategies to prevent, in time, production failure. The result shows that there are advanced technologies that can send data using sensor technology, then use complex algorithms that analyze the sensor data to prevent production errors occurring. Applying the techniques to GKN is likely to increase their proactive possibilities, but the results from the GKN interviews indicate that there are more challenges than choosing a system for preventive maintenance. It was found in the interviews that there is a lack of communication in the need for a system solution, that the knowledge of the machines is limited to the operators and that the studied company lacks experience in analyzing data.

  • 231.
    Mauléon, Christina
    et al.
    Borås University & Gothenburg Research Institute.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Exploring the raison d’etre of an incident reporting system in an elementary school2015Conference paper (Other academic)
    Abstract [en]

    The purpose of this paper is to investigate the raison d’étre of the use of an incident reporting system in a Swedish primary school and through the lens of situated risk (Boholm, 2003; 2009) problematize what outcomes such a use may generate in terms of children’s safety.

    In Swedish schools there exists today, through legislation, a zero tolerance level of both physical and psychological abuse of children and as such are all schools required to act when such incidents occur. The main purpose of this legislation is to maintain children’s safety in schools. In order to meet the requirements of taking action many schools have implement incident reporting systems into which they report such incidents and accidents.

    However little is known about what consequences the use of such systems have in practice. In our case study we explore how legislation regarding children’s safety in schools, is translated into the implementation and use of an incident reporting system in a Swedish primary school and what consequences this has on children’s safety. We claim that there exists a need to gain more knowledge about what unintended consequences the use of such systems have on children as we find that in some situations this use may, in practice, be opposed to children’s safety. 

  • 232.
    Mauléon, Christina
    et al.
    University of Gothenburg.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    On the intended and unintended consequences of the enactment of digital management control systems in Swedish Schools2016Conference paper (Other academic)
    Abstract [en]

    The aim of this paper is to investigate the enactment of digital management control systems in Swedish schools and what intended and unintended consequences, both short-term and longterm, this may have on individual-, organizational- and societal levels. A pilot study has been conducted and the results show how the enactment of an incident reporting system (one type of digital management control system) in a Swedish school resulted in unintended and even harmful consequences for the students. Combining relational theory with the frameworks of translation and enactment in studies of technology in use provides support in our investigation of how technology is inextricably intertwined in the continuous shaping and re-shaping of organizational practice.

  • 233.
    Mauléon, Christina
    et al.
    University of Gothenburg.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Safety and the use of management control systems and Key Performance Indicators at a Swedish nuclear powerplant2016In: SRA Europe 2nd Nordic Chapter Meeting in Gothenburg 14‐15 November, 2016: Book of abstracts, Gothenburg Research Institute , 2016, p. 12-12Conference paper (Other academic)
    Abstract [en]

    Continuous control, testing and maintenance of systems and components are of utmost importance for maintaining safety at a nuclear power plant (NPP). And key elements for safe practice in organizations overall are often claimed to be adaptation, change and the ability to reflect and maneuver in paradoxical situations.  Identifying new innovative ways of organizing in order to control growing demands regarding safety, efficiency, quality, reliability, profitability etc. is a challenge in all types of organizations. Following this development organizational and management controltheory and practice have progressed rapidly inorganizations in recent years and one profound idea to manage and control for organizational efficiency and success is to implement management control systems (MCS:s) in which Key Performance Indicators (KPI:s) playa key role.  This paper will present an example of when a safety KPI at a NPP was presented as green,orange and red simultaneously within the same NPP. Questions raised were: how could this happen? and what consequences might this have upon safety?  What was found is that different stakeholder demands were being met at different levels of the organization when reporting the safety KPI in three different ways.However no deeper analysis of what consequences this might bring in terms of safety was conducted at anylevel.  There exists some research on how management control systems and KPI:s shape organizational outcomes. However there exists a knowledge gap considering the long term effects the use of such systems and measurements have upon i.e. safety.   

  • 234.
    Meng, Liuchun
    University West, Department of Economics and IT, Divison of Informatics.
    Risk Management in M-Commerce projects: A Case Study of M-Commerce project in Trollhättan2012Independent thesis Advanced level (degree of Master (One Year)), 40 credits / 60 HE creditsStudent thesis
    Abstract [en]

    Due to its inherent characteristics such as ubiquity, personalization, flexibility, and dissemination, mobile commerce promises business unprecedented market potential, greater productivity and higher profitability. With this in mind, it is perhaps not surprising that mobile commerce is growing much faster than its fixed counterpart. Unlike e-commerce, m-commerce is personalized and there is a need for a novel approach to evaluating risk management in m-commerce projects.

    Result in the increase of risks management in m-commerce. Besides the business core activities, the increased use of derivative products by both financial and non-financial institutions and recent events or scandals continue to demonstrate the need for enhanced standards and processes of control over risk.

    In this thesis, I attempt to introduce a new method for performing risk analysis studies by effectively utilizing the existing risk management process framework with adoptions of analysis approach in m-commerce projects. It will provide a sequencing of the core part of the risk management process into sub-processes for identify context, identify risks, analyse risks, evaluate risks and treat risks in different respects of m-commerce. Moreover, it seems that the integration of risk management process and some analysis method indeed provided very useful new insights.

    To be able to fulfil the purpose of study, qualitative research method was considered, using an inductive approach of a single case study of m-commerce project in Trollhättan with m-commerce related research literature and scenario for development of restaurant in university west as source of data.

    Based on the analysis, a number of observations were put forward in the conclusion. To begin with the strategy in relation to management structure will be considered. In addition, the role of information technology security is considered in risk management. Meanwhile, the good governance and risk management according to m-commerce application in risk management system and corporate governance are included in the discussion.

    In attempt of risk management in the m-commerce projects, this thesis examines the issues in one case of m-commerce project in Trollhättan not only information secure issues and some technical viewpoints in m-commerce project but also from the project management's perspective.

    The contribution of the thesis will be introducing a new framework/module for performing a risk analysis studies in m-commerce projects domain and a proposal for risk management in the m-commerce projects case of Trollhättan.

  • 235.
    Misic, Emir
    University West, Department of Economics and IT, Divison of Informatics.
    Apple iOS vs Google Android vs Windows Phone: marknadsandelar i Sverige2015Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    Nowadays mobile phones are used for much more than what their original purpose was and the majority of them are smartphones. Smartphones have become a huge success, and they have revolutionized the mobile phone industry and changed many people's way of life. The most common operating system for smartphones today are: Apple iOS, Google Android and Windows Phone. Previous studies, mostly based on measurements of the users' browsing habits, suggest that smartphones with Google Android as the operating system have a big advantage globally in terms of sales. In Sweden, however, the situation is inversed and consumers prefer Apple's iOS. This study will examine the market share for smartphones in Sweden and demographic differences among consumers. The issue in this study is what does the market share for Apple iOS, Google Android and Windows Phone looks like in Sweden, and are there any demographic differences The study was conducted with a quantitative approach and the data collection was done through a questionnaire. To represent all demographic groups, a combination of two different types of selection was used: quota sampling and convenience sampling. First the quota sampling was performed, which is then supplemented with people from the convenience sampling to try to recreate the Swedish population composition as good as possible. The questionnaire was distributed in some elementary-, high school- and university classes. Finally, my and my partner's acquaintances attended and co-workers to the extent that was needed. Secondary data was collected in the form of earlier researches and similar studies as an adjunct to the analysis. The investigation established that Apple's iOS is the most used mobile operating system with 60% of the market share. 40% of consumers choose Android and only 3% choose Windows Phone. Women and people earning over 30,000 per month are those who prefer the iPhone the most. Furthermore, the consumers are most dissatisfied with Windows Phone, and those who have that operating system would prefer the switch to another the most. This study highlights the demographic differences between the consumers and show which mobile operating system is most used in Sweden in a way that the existing has not succeed. The results of this study can be used for promotional purposes or as a good basis for further studies on the subject. A suggestion would be to expand the survey with additional questions or to make an inquiry at the international level to clarify the demographic differences further.

  • 236.
    Mohammedzade, Siavash
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Mohammedzade, Sina
    University West, School of Business, Economics and IT, Divison of Informatics.
    Säkerhetsrisker vid användning av molntjänster: att lagra filer i molnet2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim of the study was to contribute to the knowledge about the security risks companies face when using file storage as cloud services. There is a lot of research and surveys on cloud computing and its security, as many companies see this aspect as a key factor. When talking about file storage security, research shows that many companies restrain to make use of cloud services when they are concerned about the protection, loss and control of data, or reliability to who can see the data. However, the use of cloud services also brings a number of advantages such as flexibility and scalability. This is a qualitative study and people that somehow works with file storage as a cloud service has been used to collect data for the study. The companies that the interviewees are working in are two IT & technology consultancies, one college, a supplier of ERP systems, a company within the automotive industry and a utility company. The respondents hold positions such as IT director, IT architect, system manager, on-site IT-manager, solution architect and system integration specialist. The interviews had a semi-structured approach. The study shows that companies are aware of the security risks which are present using a cloud service, and that the companies must carefully evaluate and review what is included in the agreement with the supplier. All of the respondents who participated in the survey uses file storage as a cloud service. The majority of security risks which the interviewees addresses match the previous research about the uncertainty of data protection, who has access to data and loss of control. The conclusion is that there are security risks by storing files in the cloud, but that cloud services bring so many benefits that it is difficult for companies to restrain from. The main risks when storing files in the cloud was the location of data, reliability and backup.

  • 237.
    Monneret, Denis
    et al.
    Department of Metabolic Biochemistry, La Pitié Salpêtrière-Charles Foix University Hospital, Paris, France.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics. Department of Surgery, Institute of Clinical Sciences, University of Gothenburg, Scandinavian Surgical Outcomes Research Group, Sahlgrenska University Hospital, Gothenburg, Sweden.
    Bonnefont-Rousselot, Dominique
    Paris Descartes University, Faculty of Pharmacy, Department of Biochemistry, Paris, France.
    Determination of age- and sex-specific 99th percentiles for high-sensitive troponin T from patients: An analytical imprecision- and partitioning-based approach2018In: Clinical Chemistry and Laboratory Medicine, ISSN 1434-6621, E-ISSN 1437-4331, Vol. 56, no 5, p. 818-829Article in journal (Other academic)
    Abstract [en]

    Detection of acute myocardial infarction (AMI) is mainly based on a rise of cardiac troponin with at least one value above the 99th percentile upper reference limit (99th URL). However, circulating high-sensitive cardiac troponin T (hs-cTnT) concentrations depend on age, sex and renal function. Using an analytical imprecision-based approach, we aimed to determine age- A nd sex-specific hs-cTnT 99th URLs for patients without chronic kidney disease (CKD). A 3.8-year retrospective analysis of a hospital laboratory database allowed the selection of adult patients with concomitant plasma hs-cTnT (<300 ng/L) and creatinine concentrations, both assayed twice within 72 h with at least 3 h between measurements. Absence of AMI was assumed when the variation between serial hs-cTnT values was below the adjusted-analytical change limit calculated according to the inverse polynomial regression of analytical imprecision. Specific URLs were determined using Clinical and Laboratory Standards Institute (CLSI) methods, and partitioning was tested using the proportion method, after adjustment for unequal prevalences. After outlier removal (men: 8.7%; women: 6.6%), 1414 men and 1082 women with estimated glomerular filtration rate (eGFR) ≥60 mL/min/1.73 m2 were assumed as non-AMI. Partitioning into age groups of 18-50, 51-70 and 71-98 years, the hs-cTnT 99th URLs adjusted on French prevalence were 18, 33, 66 and 16, 30, 84 ng/L for men and women, respectively. Age-partitioning was clearly required. However, sex-partitioning was not justified for subjects aged 18-50 and 51-70 years for whom a common hs-cTnT 99th URLs of about 17 and 31 ng/L could be used. Based on a laboratory approach, this study supports the need for age-specific hs-cTnT 99th URLs. © 2017 Walter de Gruyter GmbH.

  • 238.
    Monneret, Denis
    et al.
    Department of Biochemistry and Molecular Biology, South Lyon Hospital Group, Hospices Civils de Lyon (HCL), 165 Chemin du Grand Revoyet, Pierre-Bénite, 69495, France.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Roche, Frédéric
    Department of Clinical and Exercise Physiology, University Hospital of Saint-Etienne, Saint-Etienne, France; EA 4607 SNA-EPIS, PRES Lyon, Saint-Etienne, France .
    Bonnefont-Rousselot, Dominique
    Department of Metabolic Biochemistry, La Pitié Salpêtrière-Charles Foix University Hospital (AP-HP), Paris, France; CNRS UMR8258, INSERM U1022, Faculty of Pharmacy, Sorbonne Paris Cité, Paris Descartes University, Paris, France.
    Outlier removal methods for skewed data: Impact on age-specific high-sensitive cardiac troponin T 99th percentiles2019In: Clinical Chemistry and Laboratory Medicine, ISSN 1434-6621, E-ISSN 1437-4331Article in journal (Refereed)
  • 239.
    Mossberg, My
    University West, Department of Economics and IT, Divison of Informatics.
    Systemförvaltning i kommuner: Sambandet mellan systemförvaltning och måluppfyllnad ave-handel i en kommun2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The concept of e-commerce has become an established term for various businesses that in various ways occurs via the Internet. This study has its focus on e-commerce systems in the public sector in Sweden. In Sweden e-commerce is introduced in the public sector continuously. It has been introduced in various degrees. Today more than one third of the local government organizations in Sweden and more than half of the country council management organizations have embraced e-commerce. The purpose of this study is to gain knowledge of the conditions that may affect an organizations progress towards goals regarding e-commerce, viewed from a system management perspective. The study is qualitative in nature. The empirical data, in the form of a case study, was gathered through interviews and document studies in the municipal administrative organization in Sweden. The theory in the study was gathered through literature with presentation of research in the area of system maintenance and organizational theory. Two conditions were observed in the study, responsibility subdivision aspects and organizational aspects. These problems have led to the conclusion in this study which is that the organization has had difficulty reaching their goals with e-commerce project. The first problem concerns, among other things, that there are not enough staff for system management of e-ordering systems. The staff therefore, will have no education around the particular area. Problem two is the vertical organizational model and its implications for the organization and its e-ordering system. The two problems observed during the study has a direct correlation between system management and task accomplishment of e-commerce projects.

  • 240.
    Movva, Naga Pradeep
    University West, Department of Economics and IT, Divison of Informatics.
    Problems and possibilities of telemedicine in India2013Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Information and communication  technologies  (ICTs)  are  having a great  capability to face some challenges in both developed as well as developing countries which includes providing access,  cost  effective  and  high  quality  health  care  services.  Telemedicine  uses  ICT  to overcome  geographical   barriers,  and  increase  access  to  health  care  services.  This  is particularly beneficial for rural and underserved communities in India. This paper focuses on the rising profile of e-health on the international policy agenda and related developments  in the  National  Health Service. Few developments  in public health today create energy and opportunity present in the word "e-health". As a developing country, India is implementing the technology to deliver health information and services regarding health widely across the country. These solution  though promising also present new challenges particularly in acceptable standards, choice of technologies, overcoming traditional jurisdictional boundaries, investment, privacy and confidentiality.

     

    In this study, examine current state of telemedicine in a developing country, India. Telemedicine has brought several benefits to the people of India, especially those living in rural and remote areas. Discussed the Indian telemedicine implementation case of Apollo Hospital and Chakrajmal village, consolidate lessons learned from cases, and culminate with potential researchable critical success factors that account for the growth and modest successes  of telemedicine  in India. This  research will  discuss  how e-health  provides the opportunity for patients to maintain longer independence and for the providers to monitor    a condition more closely. It also describes barriers and challenges for current status of e­- health. Also, an attempt is made for presenting future e-health status in Indian scenario. Further,some  recommendations  are provided for  improvement.

  • 241.
    Mugeni Simbi, Isabelle
    University West, School of Business, Economics and IT, Divison of Informatics.
    The use of social media as a marketing tool by Rwandan small businesses: A multiple case study2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Many companies including SMEs use the technology of social media in business as a marketing tool. However, little is known regarding how small businesses use social media for marketing purpose. Thus, this master project investigates how social media is used by small businesses in Rwanda. The purpose of this study, is to explore how social media is used by small business, to identify main factors that lead to the use and to contribute to the knowledge gap on social media marketing.

    This study of qualitative nature follows a multiple case study design. The sample investigated is comprised of five Rwandan small businesses owned by women. Two methods of data collection were used: online observation of social media platforms together with semi-structured telephone interviews with participants.

    The results show that businesses benefit from using social media marketing. However, results indicate also that small businesses use social media informally without strategies of use with a prevailing lack of technical knowledge in social media for business. Main factors that led to the use of social media were identified as well.

    The study concludes with recommendations to small business on the effective use of social media as a marketing tool.

  • 242.
    Niklasson, Erik
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Schneider, Joakim
    University West, Department of Economics and IT, Divison of Informatics.
    Webbapplikationsinförande vid en neonatalavdelning: en belysning av hur vårdgivare kan stöttas med hjälp av IT2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A child who is born prematurely, or has other types of complications after birth, needs neonatal care. An increasing focus on family centered neonatal care brings new challenges and greater demands on the healthcare. Previous research shows that web applications are an efficient way of supporting health care. This study addresses the question: "How can the health care operations at the neonatal unit at NÄL be affected by a responsive web application and what are the caregivers' attitudes towards the new system?" The strategy used to approach the subject is a case-study of a web application introduced at the neonatal unit at NÄL whose purpose is to give parents support in caring for their newborn children. The method used for the collection of the data is semi-structured interviews of nannies and nurses on the ward. The result of the study shows that the neonatal unit can be positively influenced with the support of IT. Healthcare providers are mostly positive about the change. A slight difference in acceptance has been identified among the caregivers with greater experience. This group shows greater skepticism towards the new system than those with less experience in the field.

  • 243.
    Nilsson, Stefan
    University West, Department of Economics and IT, Divison of Informatics.
    The Asocial Responselessness of Unfocused Interaction in Computer Mediated Communication2006Conference paper (Refereed)
  • 244.
    Nilsson, Stefan
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Engineering.
    Bernhardsson, Lennarth
    University West, Department of Economics and IT, Division of Media and Design.
    Pongolini, Malin
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Designing the CloudBoard: an ICT Tool for Online Tutoring in Higher Education2011In: Proceedings of Society for Information Technology & Teacher Education International Conference 2011 / [ed] Matthew Koehler & Punya Mishra, Chesapeake, VA: AACE , 2011, p. 589-592Conference paper (Refereed)
    Abstract [en]

    This paper concerns online tutoring in higher education. Observation studies of online tutoring sessions in two masters level engineering courses were conducted where teachers on campus tutored students located at different manufacturing plants doing their masters project. The tutoring regarded problems surrounding the construction of advanced 3D-models for manufacturing and required the shared view of the 3D-models as well as synchronous voice communication, e-mail and image sharing using a flora of different services. While advanced screen sharing applications like WebEX and TeamViewer were central in the tutoring sessions, the research presented here focus on the tools that supplemented the use of the screen sharing applications. Addressing issues such as the need to record historical data to be able for teachers to follow the progression of the project, sharing media files between participants and discussing the results, we here present a system to support online tutoring in higher education.

  • 245.
    Nilsson, Stefan
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Awareness information and user behavior: A field experiment of an online collective system2005In: WSEAS Transactions on Information Science and Applications, ISSN 1790-0832, Vol. 2, no 12Article in journal (Refereed)
    Abstract [en]

    This paper sets out to investigate the effects synchronous non-verbal awareness information has on users of a collaborative system. The experiment was setup in on online picture exhibition where users were given a minimalistic indication of any co-present users present. Logs from the website were analyzed and revealed that users who were in the online gallery and were exposed to the notion that there were other visitors there at the same time spent a statistically significant longer time in the gallery as opposed to visitors who were given the information that they were all alone in the gallery. We also noted that although time in the gallery differed between the two groups, we cannot say anything conclusive as to whether use-patterns differed or not. 

  • 246.
    Nilsson, Stefan
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Presenting the Kludd: A Shared Workspace for Collaboration2015In: GROUP '14 Proceedings of the 18th International Conference on Supporting Group Work, New York: Association for Computing Machinery (ACM), 2015, p. 295-298Conference paper (Refereed)
    Abstract [en]

    In this poster, we would like to present the current state of the Kludd system. Kludd is a web-based collaboration tool, enabling users to collaborate around various media objects like images, videos, texts and audio in a shared workspace. The design metaphor is an online whiteboard, where multiple actors can add, manipulate and remove objects, all while everyone sees the same view. The system is made with standard components like HTML5, CSS3 and a number of open-source javascript libraries enabling real-time collaboration in a browser. Utilizing a Design Science Research methodology, the initial design was based on 9 design requirements. In this poster, a further four requirements are presented as a result of the analysis of the first phase, and an initial design of the second phase of the project is presented

  • 247.
    Nilsson, Stefan
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Jobe, William
    University West, School of Business, Economics and IT, Divison of Informatics.
    Supporting nomadic work- and study practices in groupware design2017In: Proceedings on E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Oct 17, 2017 in Vancouver, British Columbia, Canada / [ed] Jon Dron; Sanjaya Mishra, Vancouver, British Columbia, Canada: Association for the Advancement of Computing in Education, 2017, p. 822-826Conference paper (Refereed)
    Abstract [en]

    This brief paper concerns the design of real-time collaborative systems adhering to a nomadic work- and study practice. Nomadic practices can be characterized as having a heterogeneous workplace, working or studying from different locations during a day. This practice has been enabled by advances in technology and formed by human behavior. This means that we now must consider this type of work when designing collaboration software. This brief paper outlines some major issues concerning technology-mediated collaboration arising from nomadic work practices; different network conditions, data cost and device heterogeneity, and proposes tentative design ideas addressing these issues.

  • 248.
    Nilsson, Stefan
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundin, Johan
    Göteborgs universitet, Institutionen för tillämpad IT.
    Working as an Online Educator: Challenges when scaling up distance education2013In: Proceedings of Society for Information Technology & Teacher Education International Conference 2013 / [ed] Ron McBride; Michael Searson, Chesapeake, VA: Association for the Advancement of Computing in Education (AACE) , 2013, p. 881-885Conference paper (Refereed)
    Abstract [en]

    In recent years online and blended learning has scaled up from being a pilot endeavour driven by pioneers, to constituting a large portion of many institutions of higher education. In the process, the conditions for the online teacher has gradually changed, and the situation of today is in many ways problematic where student interaction and dialogue has to stand back in favour of time consuming content production, material delivery, and technical problem solving. This paper draws on the experiences from a Scandinavian University to illustrate how this transition can be understood in the light of rapid technological development in combination with slow evolution of pedagogical models for online education.

  • 249.
    Norström, Livia
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Boundaries of Logics in Municipality Communicators' Facebook Practice: Towards a New Public Service Competence2019In: Proceedings of the 52nd Hawaii International Conference on System Sciences 2019, 2019, p. 3097-3106Conference paper (Refereed)
    Abstract [en]

    With an increased use of external online platforms, digital government logics are gradually intertwined with external, algorithmic, crowd-influenced value logics of social media platforms. This new scene especially affects administration, which can no longer neutrally deliver public service, but becomes involved in processes of consideration and judging what rules and traditions seem most appropriate in the situation.Through deep interviews and workshops with municipal communicators, we examine this balancing act when communicators use social media for external communication. We use a practice perspective to characterize and conceptualize an emerging approach to public service.

  • 250.
    Norström, Livia
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Islind, Anna Sigridur
    University West, School of Business, Economics and IT, Divison of Informatics.
    Vallo Hult, Helena
    NU-sjukvården.
    Balancing the Social Media Seesaw in Public Sector: A Sociomaterial Perspective2017In: IRIS Selected Papers of the Information Systems Research Seminar in Scandinavia, ISSN 1891-9863, E-ISSN 2387-3353, no 8Article in journal (Refereed)
    Abstract [en]

    The use of social media in the public sector changes the professionals' everyday work practice. This paper sheds light on the emerging challenges of using social media as a part of work, based on the analysis of three contexts within the public sector in Sweden and through the lens of sociomateriality and affordances. The approach is interpretive field studies with a narrative analysis, where we interpret and analyse key elements of the storylines, focusing on the transition to social media use among professionals (nurses, municipal communicators, and physicians) in the three contexts. Social media enables an open work environment where information is visible and potentially spreadable to an unknown audience. The process of interacting with an unknown audience and finding a professional tone is analysed here as context collapse. The unknown, and at times imagined complex audience, makes it hard to balance the seesaw between friendliness on the one hand and an authoritative tone on the other; a tonality which leaves most of the potential audience unreached. The interplay between social media and the professionals shapes the professionals' practice. We analyse this interplaying practice more specifically, as sociomateriality in action.

2345678 201 - 250 of 369
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