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  • 1.
    Andersson, Johan
    University West, Department of Engineering Science, Division of Production Engineering.
    Utvärdering och förbättring gällande Volvo Aeros tillämpning av metodiken praktisk problemlösning2012Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Volvo Aero develops, designs, manufactures and performs maintenance of engine and related components for civil and military aircrafts. The vision is to deliver world-leading transport solutions through continuous improvement and long term business deployment, which for the daily work means systematic problem solving through the methodology practical problem solving, whose origin is Toyota.

    The purpose of this thesis was to examine whether Volvo Aero’s approach of practical problem solving was simple, systematic and guided, which from Toyota’s point of view creates sound conditions for effective problem solving.

    Initially, Toyota’s attitude and behaviour towards problem solving was described from the point of view of The Toyota Way. Thereafter, a literature study on practical problem solving was completed. Furthermore, a pilot study was carried out where Volvo Aero’s approach to practical problem solving was applied to an organisational problem. The pilot study was evaluated and areas for improvements were identified where the methodology was difficult, indistinct and inadequate guided. Finally, improvements were proposed regarding Volvo Aero’s approach to practical problem solving, which was scientifically anchored to Toyota.

    • Defining and analysing the symptoms brings understanding for the causes of the problem
    • Quantifying the present condition and the expected illustrates the magnitude of the problem
    • Appears the root cause to be clear is probably the countermeasure obvious
    • A considerable approach using Plan-Do-Check-Act (PDCA) provides an effective and strong tool for continuous improvement

    The improvements were proposed with purpose to simplify Volvo Aero’s methodology and to support and guide the user, which creates sound conditions for effective problem solving and provides opportunities for daily use that foster continuous improvement.

    Download full text (pdf)
    praktisk problemlösning
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