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  • 1.
    Arghavan Shahlaei, Charlotte
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Conceptualizing industrial workplace learning: an information systems perspective2022In: Journal of Workplace Learning, ISSN 1366-5626, E-ISSN 1758-7859, Vol. 35, no 9, p. 1-21Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to identify the constituent parts of learning in the manufacturing work context and understand why these parts are key in the learning of the employees. Design/methodology/approach: The data was collected from two sources: a literature review of the Information Systems literature to establish an initial picture of what learning in relation to digital technologies entails and in-depth interviews with engineers in the automotive industry whose knowledge-intensive work is exposed to substantial digital transformation. Findings: The authors first identified three constituent parts for learning: change, reflection and deliberation. When the authors cross-checked the initial findings through in-depth interviews with the engineers, it was found that these three themes trigger learning through three different mechanisms, that is, balancing newness, finding point of reference and organizing actively. Thus, the findings of this paper extend beyond a categorical identification of what constitutes learning to also illustrate why learning entails these constituent parts. Research limitations/implications: This paper implies that progressive learning requires active organizing of learning stages. The data is limited to the review of the Information Systems field. The authors have also only focused on the automotive industry as the representative sector in the manufacturing industry. Practical implications: Applying the model of progressive learning can be a primary way to actively plan and organize learning opportunities for employees. This is key for supporting learning culture in organizations that are exposed to continuous and disruptive changes. Social implications: A significant part of social sustainability is based on sustainable employability and feelings of contentment at work. This paper is an attempt to highlight how sustainable employability can be achieved by providing effective learning opportunities at work. Originality/value: The originality of this paper emerges from two sources. First, the authors conducted the literature review and in-depth interviews by devising innovative methods because of the challenges of identifying when (informal) learning has occurred at work. Second, the authors owe the in-depth interviews to the first author’s extensive familiarity with the automotive industry and the knowledge and rapport acquired through her prior longitudinal research on the engineers’ work. It was this background that allowed the authors to find out when these engineers were about to leave the firm because of discontent about their competence development. 

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  • 2.
    Arghavan Shahlaei, Charlotte
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    What competence is not2019In: VILÄR 5-6 december 2019, University West, Trollhättan: Abstracts / [ed] Kristina Johansson, Trollhättan: University West , 2019, p. -3Conference paper (Other academic)
    Abstract [en]

    The ambitions of organizational scholarship to enhance employee's performance is viewed as a process of moving from controlling workers to empowering them, from giving orders to creating participatory interactions.These movements are usually pursued in the shadow of a supposed scientific management exactness that aim for a higher performance. However, such ambitions often ultimately translate into organizational efficiency in the sense of less input for more output in performing certain tasks, or in terms of creating customer value. In this scenario, no matter how capable employees are in performing a range of tasks related to a knowledge area, their performance is always evaluated relative to tasks specific to the context of the given organization and dependent upon its demands.

    In this study, we examine a highly innovative industrial context, where the arrangement of human competence, and modern agile management processes are implemented with hopes of employee empowerment. Through in-depth interviews, we illustrate how the engineers' presumptions for individual competence development are often at odds with the requirements of performing in the context of their organization.This is while, the agile management processes have famously accommodated the engineers with high levels of freedom to engage in their personal interest areas and to continue learning in that direction. Towards the end, we argue that, although closely entangled, employees' 'competence' and 'performance' refer to distinct grounds.By distinguishing the two terminologies, we aim at voicing both the employees' concerns with developing their competence, as well as the managerial consideration to obtain "competent" performance. Our study contributes to both the management literature on competence at work, as well as studies of workplace learning.

  • 3.
    Arghavan Shahlaei, Charlotte
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Stenmark, Dick
    University of Gothenburg, Department of Applied Information Technology, Gothenburg, Sweden.
    Organizing in the age of digital product platforms: The work of integrated vehicle control engineers2019In: CEUR Workshop Proceedings, E-ISSN 1613-0073, Vol. 2398, p. 17-25Article in journal (Refereed)
    Abstract [en]

    As flexibility and generativity of digitized information continuously afford new possibilities, a significant challenge for organizations becomes pinpointing practices that are befitting from various aspects. Two overarching digitization eras have so far determined the greatness of the challenge for organizations; 'computerization', and 'the Internet'. Today, a third era of digitization is marked by the emergence of digitized products. As increasing numbers of code line and software are being incorporated in previously physical products such as cars, they can be used as complete products on one layer, and simultaneously turn into platforms enabling other firms to develop and integrate new components, content, or services on another layer. As digital product platform's multiple design layers need to be open to various applications and agendas, their development requires new justifications and approaches for organizing work. By applying a Neo Socio-Technical Systems frame of reference on the work of engineers as they engage in developing digitized products, we 1. discuss changes of work and organizing along three eras of digitization, 2. provide a rich empirical instance by identifying what steps engineers take in preparation for developing digital product platforms, and 3. discuss the implications of these steps for the literature on practice and organizing. ©Copyright held by the author(s).

  • 4.
    Arghavan Shahlaei, Charlotte
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Stenmark, Dick
    Gothenburg University, Gothenburg, (SWE).
    Tikekar, Rohit
    National Electric Vehicle Sweden (NEVS), Trollhättan, (SWE).
    Re-organizing for digital product platforms: the work of vehicle motion engineers2019In: Selected Papers of the IRIS / [ed] Pasi Hellsten, Tampere University, Finland, 2019, article id 10Conference paper (Other academic)
    Abstract [en]

    As flexibility and generativity of digitized information continuously afford new possibilities, a significant challenge for organizations becomes pinpointing forms and kinds of practice that are befitting from various aspects. Two overarching digitization eras have so far determined the greatness of the challenge for organizations; ‘computerization’, and ‘the Internet’. Today, a third era of digitization is marked by the emergence of digitized products. As an increasing number of code lines and software are being incorporated in previously physical products such as cars, they can be used as complete products on one layer, and simultaneously turn into platforms enabling other firms to develop and integrate new components, content, or services on another layer. As digital product platform’s multiple design layers need to be open to various applications and agendas, their development requires new justifications and approaches for organizing work. By looking into the characteristics of digital product platforms, we discuss the shifts in the work of engineers as they engage in developing digitized products along three main courses of action. We illustrate how these courses of action are formed based on the requirements of developing digital product platforms rather than managerial presuppositions

  • 5.
    Arvemo, Tobias
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    Att utveckla Lysekils centrum tillsammans: utmaningar och möjligheter2018Report (Other academic)
    Abstract [sv]

    Denna studie designades och analyserades av Högskolan Väst 2016-2017. Undersökningen kompletterar den besökar- och boendestudie som Högskolan Väst tidigare genomförde inom projektet i Lysekil under sensommaren 2016 (se Högskolan Väst Rapport 2 Urban Platsinnovation Besökar- och boendestudie i Lysekil sensommaren 2017). Denna studie genomfördes under tiden 26 maj - 11 augusti 2017 med 363 svarande respondenter, varav 165 var besökare och 198 permanent boende i Lysekil. Syftet med studien var att öka kunskapen om både besökares och boendes uppfattningar om Lysekil. Högskolan Väst har även genomfört en intervjustudie med centrumaktörer i Lysekil under 2017 (se Högskolan Väst Rapport 4 Urban Platsinnovation Att utveckla Lysekils centrum tillsammans - utmaningar och möjligheter). Studierna1 avser även att bidra gränsöverskridande inspiration samt vara ett underlag för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Undersökningen visar att besökare framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att de kommer att besöka Lysekil igen. Av de besökare är det 88% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av besökarna bor mer än 10 mil från Lysekil.De permanent boende i Lysekil är också nöjda med utbudet av restauranger, kvalitén på både maten och servicen. De boende var också nöjda med servicen i butikerna men ställde sig neutrala till utbudet av butiker. Det största missnöjet bland de permanent boende i Lysekil finns kring parkeringssituationen.Studien är i stort samstämmig med den besökar- och boendeundersökning som genomfördes 2016.Ett stort antal förbättringsförslag ges av respondenterna och finns redovisade i rapporten. Dessa förslag är allt från konkreta till visionära.Det är vår rekommendation att denna rapport ihop med rapporten från undersökningen 2016 (se Högskolan Västs Rapport 2) delges och diskuteras med de aktörer och nätverk som finns i Lysekil i arbetet i att ta fram nya centrumutvecklande aktiviteter.

  • 6.
    Arvemo, Tobias
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    Besökar- och boendestudie i Lysekil sommaren 20172018Report (Other academic)
    Abstract [sv]

    Denna studie designades och analyserades av Högskolan Väst 2016-2017. Undersökningen kompletterar den besökar- och boendestudie som Högskolan Väst tidigare genomförde inom projektet i Lysekil under sensommaren 2016 (se Högskolan Väst Rapport 2 Urban Platsinnovation Besökar- och boendestudie i Lysekil sensommaren 2017). Denna studie genomfördes under tiden 26 maj - 11 augusti 2017 med 363 svarande respondenter, varav 165 var besökare och 198 permanent boende i Lysekil. Syftet med studien var att öka kunskapen om både besökares och boendes uppfattningar om Lysekil. Högskolan Väst har även genomfört en intervjustudie med centrumaktörer i Lysekil under 2017 (se Högskolan Väst Rapport 4 Urban Platsinnovation Att utveckla Lysekils centrum tillsammans - utmaningar och möjligheter). Studierna1 avser även att bidra gränsöverskridande inspiration samt vara ett underlag för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi. Undersökningen visar att besökare framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att de kommer att besöka Lysekil igen. Av de besökare är det 88% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av besökarna bor mer än 10 mil från Lysekil. De permanent boende i Lysekil är också nöjda med utbudet av restauranger, kvalitén på både maten och servicen. De boende var också nöjda med servicen i butikerna men ställde sig neutrala till utbudet av butiker. Det största missnöjet bland de permanent boende i Lysekil finns kring parkeringssituationen. Studien är i stort samstämmig med den besökar- och boendeundersökning som genomfördes 2016. Ett stort antal förbättringsförslag ges av respondenterna och finns redovisade i rapporten. Dessa förslag är allt från konkreta till visionära. Det är vår rekommendation att denna rapport ihop med rapporten från undersökningen 2016 (se Högskolan Västs Rapport 2) delges och diskuteras med de aktörer och nätverk som finns i Lysekil i arbetet i att ta fram nya centrumutvecklande aktiviteter

  • 7.
    Arvemo, Tobias
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lessons Learned From A Cross-Sector Development Project: An Integrative Research Approach2018In: INTED 2018: Proceedings / [ed] L. Gómez Chova, A. López Martínez, I. Candel Torres, 2018, p. 3914-3922Conference paper (Refereed)
    Abstract [en]

    This paper draws on the experiences of work-integrated learning from a Swedish-Norwegian cross-sector research project where actors from university, industry, government and volunteer sector collaborate on city center development. The empirical setting of the present study consists of six smaller cities in rural municipalities with limited resources and experiences of collaboration with higher education institutions. The following research question is addressed: How can research and development projects serve as a vehicle for facilitating mutual knowledge exchange between academia and society in cross-sector and rural collaboration contexts? The aim is hence to suggest a tentative collaboration model that identify and integrate knowledge flows between actors involved in cross-sector collaborations in such setting. To gain deep insights in the complex dynamics of project collaboration we applied a mixed methods approach including surveys, structured, in-depth qualitative interviews, observations, workshops and student projects. The data collection was performed during 2016-2017. Findings indicate that trust, continuity, and relationship building are the basis vital for successful creation, development and maintenance of knowledge flows. Furthermore, there is a need to develop an integrative tool box with different methodological tools, work practices and strategies to plan, perform, compile to leverage the knowledge flows and coproduce sustainable results. Our tentative model aims to illustrate conceptualize lessons learned on work-integrated learning and collaboration with academia. We discuss how the model may support co-creative and mutual results over time. 

  • 8.
    Arvemo, Tobias
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    von Friedrichs, Yvonne
    University West, School of Business, Economics and IT, Division of Business Administration.
    Besökar- och boendestudie i Lysekil sensommaren 20162016Report (Other academic)
    Abstract [sv]

    En studie av besökare och boende i Lysekil genomfördes med 279 svarande respondenter under tiden 26 juli - 14 september 2016. Syftet med studien var att öka kunskapen om både boendes och besökandes uppfattningar om Lysekil.Studien syftar även till att ge ett bidrag till ett större underlag för och gränsöverskridande inspiration till planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.151 besökande och 128 permanent boende besvarade undersökningen.Undersökningen visar att de besökande framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att man kommer att besöka Lysekil igen. Av de besökande är det 97% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av de besökande bor mer än 10 mil från Lysekil.Bland de permanent boende i Lysekil är man också nöjd med utbudet av restauranger, kvalitén på restaurangmaten samt service på restaurang och i butik. Man är också nöjd med stadsmiljön, skyltning/vägvisning, hur lätt det är att ta sig till Lysekil, faciliteter och kvalitén på boende. En majoritet av de tillfrågade är missnöjda med parkeringssituationen i Lysekil. Utbudet av butiker och uteliv har mer utspridda svar.Samtliga respondenter fick tillfälle att ge förslag på vad som kan förbättras i Lysekils centrum. Av 279 respondenter gav 123 besökande och 114 boende i Lysekil förbättringsförslag. Förslagen, som är både konkreta och visionära, rör huvudsakligen följande sju teman; Trivsel och intryck av stadsmiljön, Infrastruktur, parkering mm, Husbilsparkering/ställplatser, Information och Skyltning, Aktiviteter/evenemang, Utbud och Övrigt.Vår rekommendation är att, de nätverk och aktörer som är anslutna till projektet i Lysekil, tar del av och diskuterar studiens resultat inför framtida centrumutvecklande aktiviteter. Vi rekommenderar även att man åtgärdar de förbättringsförslag som går att genomföra på kort sikt och redan nu diskuterar de mer långsiktiga och eventuellt resurstunga förbättringsförslag.

  • 9.
    Arvemo, Tobias
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    von Friedrichs, Yvonne
    University West, School of Business, Economics and IT, Division of Business Administration.
    En gränsöverskridande workshop om: Hvordan kan vi bruke undersøkelser til å skape et bedre sentrum?2016Report (Other academic)
    Abstract [sv]

    En gränsöverskridande workshop om Hvordan kan vi bruke undersøkelser til å skape et bedre sentrum? genomfördes den 27 oktober 2016 i Fredrikstad under stormöte 2 i projektet Urban Platsinnovation. Syftet med workshopen var att näringsidkare och kommuner i Sverige och Norge ska knyta kontakter och utbyta erfarenheter. Under workshopen diskuterade de 62 deltagarna undersökningar som beslutsunderlag samt deltagande och samverkan för utveckling av centrum. I anslutning till workshopen redogjordes för tre i projektet genomförda studier. Workshopens genomförande och dokumentation syftar till att ge ett underlag och gränsöverskridande inspiration till planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Workshopsdeltagarna får idag information om kunder, besökare och medborgare genom olika spridda kanaler; via kartläggningar, handelsutredningar, nationella näringslivstudier, egna undersökningar via sociala medier, webbstatistik, kommunens kundtjänst, medborgarkontor, medborgardialoger (brukermedvirkning), samtal och personlig kontakt, sociala möten och nätverk, cafédialoger/dialog med organisationer, företag och föreningar, mässor och genom nyheter i dagstidning (avis). Samtliga deltagare menar att studier av det slag som presenterades vid workshopen är mycket viktiga. Presenterade studier är intressanta då de visar på fakta och statistik – vilket inte alltid stämmer med vad man tror eller hört. Faktaunderlag är viktigt för att kunna arbeta framåt. Kritisk och djupare analys, koordinering, samordning och bättre kommunikation kring studier och resultat behövs. Deltagarna framhåller vikten av att dels ha tillgång till ett kvantitativt datamaterial i form av besöksdata som kan kopplas till annan data såsom omsättning, dels till ett kvalitativt material som fokuserar på vem besökaren är, orsaker till besök samt vilka önskemål besökare men även boende har.Det råder en stark vilja till samverkan mellan de olika aktörerna för centrumutvecklingen. I vissa fall och i vissa kommuner fungerar samverkan riktigt bra mellan framför allt kommun och butiksägare. Dock inses vikten av en bredare representativitet i grupperingar för centrumutvecklingen. Nya aktörer välkomnas samt tydliga strategier och roller. Viljan att engagera sig och delta finns, och många ser möjligheten att genom detta projekt få till en hel del bra grundarbete. Bra exempel ges på kanaler och plattformar för informationsspridning och kommunikation och deltagarna ser gärna en fortsatt utveckling av dessa för samverkan och koordinering av olika aktiviteter.

  • 10.
    Arvemo, Tobias
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    von Friedrichs, Yvonne
    University West, School of Business, Economics and IT, Division of Business Administration.
    Samverkan och utveckling i Gamlebyen2017Report (Other academic)
    Abstract [sv]

    Högskolan Västs Rapport 3 - Samverkan och utveckling i Gamlebyen består av en studie av Gamlebyen Fredrikstads kommune, Norge. Denna studie baseras på 18 djupintervjuer med 21 aktörer i och kring Gamlebyen, Fredrikstads kommune, som genomfördes perioden november 2016 - februari 2017 samt en webb-enkät med 22 elever (blivande hantverkare) vid Plus-skolen i Gamlebyen i mars 2017. Syfte med studien var att fånga aktörernas uppfattning om Gamlebyens attraktivitet, vision, nuläge och utmaningar i samverkan. Syftet var även att ge förslag för samarbete och styrning som potential för framtida näringsutveckling och engagemang. Vidare syftar studien långsiktigt till ge ett underlag och gränsöverskridande inspiration för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Studien visar på den mångfald av aktörer som verkar i Gamlebyen och den brist på samarbete och kommunikation som denna mångfald ger upphov till. Området saknar en gemensam vision om Gamlebyen skall utvecklas och bevaras. Sammantaget gör detta att Gamlebyen hämmas i sin utveckling och inte får den attraktionskraft som området har potential för. Många aktörer känner att kommunens satsningar på andra områden i Fredrikstad har haft ett negativt inflytande på området.För att Gamlebyen skall kunna nå sin potential behövs en samordnande roll av typen centrumutvecklare som koordinerar dels internt i Gamlebyen men även verkar in mot kommun och centrum för ökad samordning. En gemensam intern kommunikationsplattform för aktörerna i Gamlebyen är av stor vikt för att öka kommunikationen i området och samordna aktuell och korrekt information.

  • 11.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Haj-Bolouri, Amir
    University West, Department of Economics and IT, Divison of Informatics.
    Högberg, Karin
    University West, Department of Economics and IT, Division of Business Administration.
    Ljungdahl Eriksson, Martin
    University West, Department of Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Norström, Livia
    University West, Department of Economics and IT, Division of Media and Design.
    Pareto, Lena
    University West, Department of Economics and IT, Division of Media and Design.
    Willermark, Sara
    University West, Department of Economics and IT, Division of Media and Design.
    Work-integrated Learning in a Doctoral Course in Informatics2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016 / [ed] Pareto, Lena, Svensson, Lars, Lundin, Johan, Lundh Snis, Ulrika Lundh Snis, 2016, p. 1-11Conference paper (Other academic)
    Abstract [en]

    Being the first university in the world to provide doctoral program in Work-integrated Learning (WIL), we face the challenge of how to integrate doctoral courses into the WIL philosophy, which is the profile of the University West, Sweden. To exemplify what we mean by such a notion of integration, we introduce and demonstrate our proposed ontological approach to integrate a PhDcourse into the fundamental concepts underpinning WIL. The WIL within the context of informatics research (which is a subfield of the IS discipline) playsfive different roles of (1) the main course content, (2) the target occupation ofthe students and occupational field of the teachers, (3) the analytical perspective of the research activities in the course, (4) the educational method where teachers and students conduct collaborative research activities as a cognitive apprenticeship learning model, and (5) a co-authored research paper as outcome.The outcomes of such a conducted approach and lessons learned from the course will be thoroughly described. In the course, a meta-analysis of WIL informatics research will be performed to examine four dimensions which are: theories relevant for WIL; methods used in WIL research; occupational fields in WIL informatics studies; and roles of technology in WIL research. The course is arranged in the these phases: Local investigation; locally rooted research within the informatics field is examined by the course participants in dialogue with the authors of a number of published articles in order to see the extent and the how aspects of these identified WIL-oriented research work; Local synthesis; both teachers and the PhD students (i.e., course participants) explore the results and synthesize a local WIL-model; Global overview; a number of related international literature is selected and studied; Global synthesis; The local WIL model is compared to the global investigation. Co-authoring; a research paper is co-authored by the course participants and presented at a conference. By doing so, we enhance our understandings and thus contribute to one additional practical application of WIL's pedagogical philosophy, which influences the course content, the course format, the activities, the teaching-learning model,and the outcome of the course.

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  • 12.
    Bergquist, Magnus
    et al.
    Knowledge Management Group, Viktoria Institute, Gothenburg, Sweden.
    Ljungberg, Jan
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Practising peer review in organizations: a qualifier for knowledge dissemination and legitimization2001In: JIT. Journal of information technology (Print), ISSN 0268-3962, E-ISSN 1466-4437, Vol. 16, no 2, p. 99-112Article in journal (Refereed)
    Abstract [en]

    A key issue in many organizations is how to disseminate information in an effective way and, more importantly, how to make use of this information in order to create new knowledge. One way of addressing this problem is to focus on how information is socially transformed into knowledge. This includes how knowledge is handled in practice and how the knowledge produced is qualified as being something worth knowing and acting upon. Two well-established practices for doing this are the refereeing system and the peer review process. These are used in scientific communities as a means of validating and legitimating knowledge, for example by reviewing journal papers before publishing or project proposals before granting funds, etc. This paper argues that peer review is a useful concept when looking at knowledge creation and legitimization in organizations. The social meaning of peer review is to legitimize new knowledge by organizationally sanctioning it and thereby creating a platform for collective sense making. This paper uses an example from a field study in a pharmaceutical company in order to illustrate this argument. The study took place in a quality support department where the quality of health care products and processes was assessed. The organization had a need for fast and reliable updating of information that could influence how the production process of pharmaceuticals should be carried out. In order to cope with these problems the department established an 'evaluation loop', which shared several characteristics with the peer review process.

  • 13.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Collaboration Model for Work-Integrated Learning in Higher Education 3rd Cycle2018In: INTED 2018: Proceedings / [ed] L. Gómez Chova, A. López Martínez, I. Candel Torres, INTED , 2018, p. 5509-5515Conference paper (Refereed)
    Abstract [en]

    Universities need to constantly accommodate new forms of collaboration with society. Interaction with and impacts on society and practice are of crucial importance. University West (UW) in Sweden has a profile area in work-integrated learning (WIL), which generally aims to address issues on integrating theory and practice in a coherent and sustainable way. In this paper we base our arguments on a research education (3rd cycle) in informatics with specialization in work-integrated learning. The aim with the paper is to evaluate UW’s research education and research environment from a WIL perspective. We will adopt an informing science model in order to conduct a current state analysis, in which we identify and visualize collaboration activities within and between the research education/environment and the UWs key stakeholders; society/practices, research community and PhD students. Concrete implications show how collaboration and informing flows are connected and how they can be improved. General reflections are given on the model as a useful means for quality development and assurance beyond learning outcomes, including aspects of collaboration and interaction that can be regarded as paths of societal and practical impacts.

  • 14.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Samverkansmodell för Arbetsintegrerat Lärande i Forskarutbildning: En ökad samhällsrelevans genom interaktiva flöden2020Report (Other academic)
    Abstract [en]

    Universities need to constantly accommodate new forms of collaboration with society. Interaction with and impacts on society and practice are of crucial importance. University West (UW) in Sweden has a profile area in work-integrated learning (WIL), which generally aims to address issues on integrating theory and practice in a coherent and sustainable way. In this paper we base our arguments on a research education (third-cycle) in informatics with specialization in work-integrated learning. The aim with the paper is to evaluate UW’s research education and research environment from a WIL perspective. We will adopt an informing science model in order to conduct a current state analysis, in which we identify and visualize collaboration activities within and between the research education/environment and the UWs key stakeholders; society/practices, research community and PhD students. Concrete implications show how collaboration and informing flows are connected and how they can be improved. General reflections are given on the model as a useful means for quality development and assurance beyond learning outcomes, including aspects of collaboration and interaction that can be regarded as paths of societal and practical impacts.

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    fulltext
  • 15.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    The Old Town District: Not Just a Scenic Backdrop - Stakeholders' Perspectives in Urban Re-generation2017In: Uddevalla Symposium 2017: Innovation, Entrepreneurship and Industrial Dynamics in Internationalized Regional Economies: Revised papers first presented at the 20th Uddevalla Symposium 15-17 June, 2017, Trollhättan, Sweden / [ed] Iréne Bernhard, Trollhättan: University West , 2017, p. 111-127Conference paper (Refereed)
    Abstract [en]

    This paper takes its point of departure from an urban place innovation study with focus on local stakeholders with particular interest in the Old Town District in a Norwegian community. The aim of this paper is to identify place innovation challenges among local community stakeholders and to discuss approaches to integrate stakeholders in urban regeneration. We have conducted qualitative interviews with 21 different stakeholders representing local entrepreneurs, non-profit organizations, the municipality, elected officials, tourism organization and residents with particular interest in the Old Town District. Additional observations and document studies were conducted. The results reveal stakeholders' views on challenges and opportunities related to how such regeneration collaboration might be conducted. The complex nature is characterized by strong cultural heritage and a mix of opinions and visions. We argue that urban regeneration requires an integrated approach based on stakeholder collaboration and engagement in order to develop the potential of an old town district into something that is more than a scenic backdrop. We discuss several implications as prerequisites for integrated collaborative approaches in place innovation (urban regeneration).

  • 16.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Torsein, Ellinor
    University West, School of Business, Economics and IT, Division of Business Administration.
    Arvemo, Tobias
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Conceptualizing University-Society Collaboration: A Literature Review Focusing on Drivers of Collaboration2018In: ICERI2018 Proceedings, 2018, p. 9036-9042Conference paper (Refereed)
    Abstract [en]

    Collaboration and learning are vital for development in all sectors of society and there is a constant need for new ideas, innovation and development. Crucial for dealing with contemporary complex challenges on a local, regional, national and global scale is a need for the inclusion of many perspectives and competences. However, collaboration is never friction free but challenging. A reason for this might be that there are different expectations on goals and outcomes due to that collaborating organizations bring different contexts, Inter-organisational collaborations, cultures, traditions etc. These challenges are addressed by several approaches for university-society collaboration, e.g. Work-Integrated Learning (WIL), University-Industry-Government (Triple-helix), University Community Partnership (UCP), and Public Private Academic Partnership (PPAP). These are all aiming at planning, performing, compiling and leveraging knowledge exchange and co-creating sustainable results. What is less developed is what genuine impact such results do have on society, i.e. societal impacts. Thus, there is a need for gaining more knowledge in research about what key mechanisms that constitutes successful collaboration between academia and various public and private organizations in research projects.This conceptual paper explores the underlying concepts of principles that are used as guidelines for successful university-society collaboration. It draws on a literature review of key concepts selected from established frameworks and models that are current in the field of university-society collaboration, e.g. co-creation, trust, relationship building. The aim of the paper is to gain deeper insights in the complex dynamics of research collaboration by combining previous models with current research literature and suggest implications for both model development as well as principles of conduct when societal impact are to be ensured in university-society collaboration. Hence, the research questions to be addressed in this paper are: What are the key concepts that underlie the dynamics of university-society collaboration in the research literature? How can successful university-society collaboration be conceptualized in order to facilitate co-creation and societal impact?

  • 17.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Norström, Livia
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Gråsjö, Urban
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Gellerstedt, Martin
    University West, School of Business, Economics and IT, Divison of Informatics.
    Degree of Digitalization and Citizen Satisfaction: A Study of the Role of Local e-Government in Sweden2018In: Electronic Journal of e-Government, E-ISSN 1479-439X, Vol. 16, p. 59-71Article in journal (Refereed)
    Abstract [en]

    The aim was to investigate whether there is a relationship between degree of e-government in Swedish municipalities and perceived satisfaction among citizens generally. This is a large-scale quantitative study based on validand reliable Swedish national surveys. Based on these surveys, a new comprehensive index for measuring "degree of digitalization" was constructed. Citizen satisfaction was measured using established indices covering three dimensions:satisfaction with living in the municipality, satisfaction with performance of government activities (delivered services), and satisfaction with transparency and influence. The results show that there is a relationship between the degree of digitalization in a municipality and the perceived satisfaction among its citizens. The degree of digitalization is related to all three dimensions of citizen satisfaction. Additionally, this study indicates that the strength of this relationship is in parity with or even stronger than the relationship between citizen satisfaction and other crucial factors such as educational level and median income

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  • 18.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Inclusive place innovation as a means for local community regeneration2020In: Diversity, innovation and clusters: spatial perspectives / [ed] Iréne Bernhard, Urban Gråsjö and Charlie Karlsson, Cheltenham: Edward Elgar Publishing, 2020, p. 57-80Chapter in book (Other academic)
    Abstract [en]

    This chapter contributes knowledge on the challenges of collaboration within local community regeneration in order to identify innovative approaches at work in smaller cities through case studies in Sweden and Norway. Place innovation perspectives are applied to address issues of diversity and inclusiveness in the renewal of a small city centre or district based on cultural heritage. In-depth qualitative interviews in 2016–2018, participatory observations and document studies were conducted. The results reveal stakeholders' views on challenges related to collaborative approaches for place innovation. The complex nature of the two cases is characterized by diverse perspectives, conflicts and attitudes; limited inclusion of stakeholders; lack of digital communication and information as well as face-to-face information, and indistinct place identity. Findings indicate that place innovation requires an integrated approach based on including diverse stakeholder perspectives through common communication spaces, cultivating place identity and applying a step-by-step regeneration.

  • 19.
    Bernhard, Iréne
    et al.
    University West, School of Business, Economics and IT, Division of Media and Design.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Stakeholder Collaboration for Place Innovation: Challenges and Visions in Local Regeneration2018In: Uddevalla Symposium 2018: Diversity, Innovation, Entrepreneurship – Regional, Urban, National and International Perspectives: Revised papers presented at the 21st Uddevalla Symposium, 14–16 June, 2018, Luleå, Sweden / [ed] Iréne Bernhard, Trollhättan: University West , 2018, p. 127-145Conference paper (Refereed)
    Abstract [en]

    This paper takes its point of departure from urban place innovation studies with focus on stakeholders' interests and involvement in developing local communities in smaller cities. The aim of the present paper is to identify place innovation challenges among local community stakeholders and to discuss approaches to involve stakeholders in local regeneration through case studies in Norway and Sweden.

    In-depth qualitative interviews have been conducted during the years 2016-2018. In total 40 different stakeholders representing local entrepreneurs, non-profit organizations, municipalities, elected officials and residents with particular interests in regeneration of the local communities have been interviewed. Additional participatory observations and document studies were conducted. The results reveal stakeholders' views on challenges and opportunities related to collaborative approaches for place innovation. The complex nature of the two cases is characterized by cultural heritage, authenticity, indistinct place identity, insufficient communication and inclusion together with a mix of nostalgia and resignation. Findings indicate that place innovation requires an integrated approach based on stakeholder collaboration and engagement in order to develop the potential of city centers.

  • 20. Bernheim, B-G.
    et al.
    Hattinger, Monika
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Sharing Thoughts and Associations: Towards a Neural Metaphor Supporting Boundary Objects in Community Networks,2003In: IRIS 26, 2003Conference paper (Other academic)
  • 21.
    Bernheim, Bo-Göran
    et al.
    Semcon Sweden AB, Department of Industrial Management, Göteborg, Sweden.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Towards Organizational Performance Understanding Management Mindsets and Work Practice2004In: Proceedings of IRIS27 2004, 2004Conference paper (Refereed)
    Abstract [en]

    This paper introduces the concept of Organizational Performance (OP). Werefer to OP as a management concept, which further develops the research andpractise within Knowledge Management (KM). Our implications suggest Empowerment as a complementary concept to KM. Based upon a practitioner'sreflections on different OP-related problems identified from different consultancy projects within Swedish Industry Bureaucracies we discuss the similarities and differences between different KM/OP management theories andpractises. In such settings, relations between knowledge workers and managersare not satisfactory matched. We discover that different management mindsets are applied from the understanding of work practise. We refer to these mindsetsas Controlling figures respective Managing Knowledge. As a result, we relate experienced-based stories to theoretical concepts within different management mindsets in order to identify implications for a sound organizational performance.

  • 22.
    Borjesson, Anna
    et al.
    Ericsson, Goteborg.
    Pareto, Lars
    IT University of Goteborg.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Division of Computer Science and Informatics.
    Staron, Miroslaw
    IT University of Goteborg.
    Continuing professional development by practitioner integrated learning2007In: Companion to the 22nd ACM SIGPLAN conference on Object-oriented programming systems and applications companion: Conference on Object Oriented Programming Systems Languages and Applications, ACM , 2007, p. 897-907Conference paper (Other academic)
  • 23.
    Carlsson, Linnea
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Systems.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Desperately seeking industrial digital strategy: a dynamic capability approach2021In: International Journal of Information Systems and Change Management, ISSN 1479-3121, E-ISSN 1479-313X, Vol. 12, no 4, p. 345-364Article in journal (Refereed)
    Abstract [en]

    This study focuses on managers’ perceptions of organisational capabilities for strategy formulation related to industrial digitalisation. A qualitative case study based on ten interviews in two manufacturing companies explores managers’ perceptions of industrial digitalisation. A dynamic capability framework, consisting of the organisational capabilities sensing, seizing, and transforming opportunities, is applied to recognise and analyse nuances in managers’ interpretation of prevailing organisational capabilities. Findings reveal that the studied companies have a limited maturity concerning knowledge, skills, and resources for industrial digitalisation which is needed in order to formulate a digital strategy. An additional core capability was discerned, i.e., ’seeking’. Seeking includes actions for articulating, appropriating, and involving in the very early phases of understanding and formulating a digital strategy. This article contributes to the existing dynamic capability framework by adding the core capability seeking illustrated in an elaborated and holistic ’dynamic capability loop’. The loop frames industrial digitalisation as a continuous process closely integrated with strategy formulation.  

  • 24.
    Carlsson, Linnea
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, UlrikaUniversity West, School of Business, Economics and IT, Divison of Informatics.
    WIL'22 7-9 December 2022, International Conference on Work Integrated Learning, University West, Trollhättan, Sweden: Abstract Book2022Conference proceedings (editor) (Other academic)
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    Abstract Book
  • 25.
    Carlsson, Linnea
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Taking care of Digital initiatives: Managers approaching industrial digitalization2021In: Proceedings of the International Association for Computer Information Systems: Europe June 24 - 25 2021 - Virtual Conference, 2021, p. 22-24Conference paper (Refereed)
  • 26.
    Carstensen, Peter H.
    et al.
    Technical University of Denmark, Center for Tele-Information, Denmark.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    "Here is the knowledge-where should I put it?": Findings from a study of how knowledge spaces are used within a support group1999In: Proceedings. IEEE 8th International Workshops on Enabling Technologies:: Infrastructure for Collaborative Enterprises (WET ICE'99), IEEE, 1999, p. 223-231Conference paper (Refereed)
    Abstract [en]

    In order to design useful knowledge media spaces to knowledge workers it is essential that we understand the nature of the work conducted and the knowledge applied in real settings. This paper reports from a study of how a group of quality assurance specialists gather, structure and distribute information and knowledge. Based on the findings a number of overall requirements for knowledge mediaspaces are identified and discussed. The essential findingswere that information and knowledge are created and  handled in many different ways and have many differentforms. The core issues of our lessons learned so far are that we carefully need to consider knowledge media spaces both in terms of communication channels and knowledge archives. Knowledge media spaces should be seen as spaces in which knowledge and information is exchanged, filed,retrieved, presented and refined by actors having different vocabulary and perspectives on the knowledge. These characteristics must be taken into account when designing IT and multimedia based knowledge media spaces.

  • 27.
    Carstensen, Peter H.
    et al.
    Technical University of Denmark, Denmark.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    On knowledge management: a field study2000In: Internet-Based Organisational Memory and Knowledge Management, IPG Group Publishing , 2000, p. 170-198Chapter in book (Refereed)
    Abstract [en]

    It is widely acknowledged that knowledge is one of the most important assets of today's organizations. According to Davenport and Prusak (1998), knowledge is often a company's greatest competitive advantage in a global economy. How to support the company's knowledge-intensive work processes (e.g., quality support, product design or strategic planning) is therefore becoming a vital issue in many organizations worldwide. Identification, analysis and characterization of the knowledge-intensive work processes become essential in order to qualify a discussion of how to support knowledge management processes. This chapter presents, discusses and reflects upon findings from a study of how highly skilled actors manage information and knowledge, i.e., how information is gathered from a wide range of sources, structured according to needs and relevance for the users, and disseminated to the relevant suppliers in the organization. The aim of the chapter is two-folded: first, to contribute to the general empirical body of knowledge about knowledge-intensive work, especially focusing on the central characteristics of the knowledge management processes; secondly, to initiate a discussion of which overall requirements we must set up for how knowledge management processes could be supported by means of information and communication technology. Knowledge-intensive work processes often concern collaborative problem-solving and mutual support that require effective ways of handling information and knowledge between different people, both in short-term and long-term situations. The distributed and dynamic nature of knowledge management work also imposes a high degree of complexity involving many different actors with different conceptualizations, interpretations, perspectives, needs, etc. of the knowledge produced and approached. The various actors have different perspectives on the concept of knowledge. The work needed to articulate knowledge and make information and knowledge accessible becomes extremely demanding and complex. Often face-to-face interaction is required. However, in complex and collaborative work settings the problem of articulating knowledge by rich interaction and communication is obvious. The actors are distributed both geographically and temporally. There is a need for computer-based mechanisms for interaction and coordination of information and knowledge (cf. e.g., Carstensen and Wulf, 1998).

  • 28.
    de Blanche, Andreas
    et al.
    University West, Department of Engineering Science, Division of Mathematics, Computer and Surveying Engineering.
    Carlsson, Linnea
    University West, School of Business, Economics and IT, Divison of Informatics.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Eriksson, Kristina M.
    University West, Department of Engineering Science, Division of Production Systems.
    Belenki, Stanislav
    University West, Department of Engineering Science, Division of Mathematics, Computer and Surveying Engineering.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Hattinger, Monika
    University West, Department of Engineering Science, Division of Production Systems.
    Artificial and human aspects of Industry 4.0: an industrial work-integrated-learning research agenda2021In: VILÄR: 9-10 of December, 2021, University West, Trollhättan, 2021Conference paper (Other academic)
    Abstract [en]

    The manufacturing industry is currently under extreme pressure to transform their organizations and competencies to reap the benefits of industry 4.0. The main driver for industry 4.0 is digitalization with disruptive technologies such as artificial intelligence, machine learning, internet of things, digital platforms, etc. Industrial applications and research studies have shown promising results, but they rarely involve a human-centric perspective. Given this, we argue there is a lack of knowledge on how disruptive technologies take part in human decision-making and learning practices, and to what extent disruptive technologies may support both employees and organizations to “learn”. In recent research the importance and need of including a human-centric perspective in industry 4.0 is raised including a human learning and decision-making approach. Hence, disruptive technologies, by themselves, no longer consider to solve the actual problems.

    Considering the richness of this topic, we propose an industrial work-integrated-learning research agenda to illuminate a human-centric perspective in Industry 4.0. This work-in-progress literature review aims to provide a research agenda on what and how application areas are covered in earlier research. Furthermore, the review identifies obstacles and opportunities that may affect manufacturing to reap the benefits of Industry 4.0. As part of the research, several inter-disciplinary areas are identified, in which industrial work-integrated-learning should be considered to enhance the design, implementation, and use of Industry 4.0 technologies. In conclusion, this study proposes a research agenda aimed at furthering research on how industrial digitalization can approach human and artificial intelligence through industrial work-integrated-learning for a future digitalized manufacturing.

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    VILÄR 2021
  • 29. Eklöf, J.
    et al.
     Hamelryck, T.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    What leaders require to deploy AI in manufacturing companies: An interdisciplinary and mixed methods approach2022Conference paper (Refereed)
  • 30.
    Eklöf, Jon
    et al.
    Department of Computer Science, University of Copenhagen (DNK) ,GKN Aerospace Engines, Trollhättan (SWE).
    Hamelryck, Thomas
    Department of Computer Science, University of Copenhagen (DNK).
    Last, Cadell
    Center Leo Apostel (CLEA), Vrije Universiteit, Brussels (BEL).
    Grima, Alexander
    GKN Aerospace Engines, Trollhättan (SWE).
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Abstraction, mimesis and the evolution of deep learning2023In: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, p. 1-9Article in journal (Refereed)
    Abstract [en]

    Deep learning developers typically rely on deep learning software frameworks (DLSFs)—simply described as pre-packaged libraries of programming components that provide high-level access to deep learning functionality. New DLSFs progressively encapsulate mathematical, statistical and computational complexity. Such higher levels of abstraction subsequently make it easier for deep learning methodology to spread through mimesis (i.e., imitation of models perceived as successful). In this study, we quantify this increase in abstraction and discuss its implications. Analyzing publicly available code from Github, we found that the introduction of DLSFs correlates both with significant increases in the number of deep learning projects and substantial reductions in the number of lines of code used. We subsequently discuss and argue the importance of abstraction in deep learning with respect to ephemeralization, technological advancement, democratization, adopting timely levels of abstraction, the emergence of mimetic deadlocks, issues related to the use of black box methods including privacy and fairness, and the concentration of technological power. Finally, we also discuss abstraction as a symptom of an ongoing technological metatransition.

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    fulltext
  • 31.
    Gellerstedt, Martin
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Work-integrated Learning: Increasing societal impact by decreasing the gap between research and practice2018In: ICERI2018 Proceedings, 2018Conference paper (Refereed)
    Abstract [en]

    In this paper we outline models for conducting work-integrated learning research. Our experiences from two decades of doing research in close collaboration with practitioners are presented and discussed. Our main message is that by engaging practitioners in all steps of the research project there is a potential for research outcomes to have high societal impact, and theoretical contribution

  • 32.
    Gellerstedt, Martin
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Gellerstedt, Victoria
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bernhardsson, Lennarth
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Vallo Hult, Helena
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Work-Integrated Learning: Impact of Individual and organizational Digitalization on Knowledge management and Expertise Sharing2019In: INTED2019 Proceedings / [ed] L. Gómez Chova, A. López Martínez, I. Candel Torres, 2019, p. 3601-3609Conference paper (Refereed)
    Abstract [en]

    The primary aim with this study was to examine the impact of digitalization and the use of ICT for knowledge sharing in an organization. A secondary aim was to further develop knowledge management models to also include collaborative knowledge production and expertise sharing. Based on such a model, we developed a questionnaire answered by 265 respondents. We found that the relationship between using ICT for knowledge sharing was correlated to knowledge sharing also when adjusted for established factors like organisational climate and social norms. We conclude that digitalization, both individually and on an organisational level is an important asset for knowledge management, and that the use of ICT could support knowledge sharing beyond known and established important factors.

  • 33.
    Gellerstedt, Martin
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Norström, Livia
    University West, School of Business, Economics and IT, Division of Media and Design.
    Bernhard, Iréne
    University West, School of Business, Economics and IT, Division of Media and Design.
    Gråsjö, Urban
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Do Municipal Facebook Performance and Citizen Satisfaction go Hand in Hand?2020In: Electronic journal of e-Government, ISSN 1479-439X, Vol. 18, no 1, p. 30-42Article in journal (Refereed)
    Abstract [en]

    This paper examines the relation between municipalities' social media performance and citizen satisfaction withthe municipality. An observational study was conducted, based on four different Swedish national public data sources. Thestudy shows that municipalities' Facebook performance is correlated to citizens' satisfaction with living in the municipalityand with satisfaction with municipal service provision. There was however no significant relationship between Facebookperformance and satisfaction with transparency and influence from a citizen perspective. In conclusion, one importantimplication of the study is that citizen perception regarding whether a municipality is a good place to live in or not is related to the use of social media for promoting the municipality. Furthermore, a relation between satisfaction and citizenperception of government service performance implies that social media could be valuable for interaction and co-creation.Finally, an implication is that usage of social media and the potential relationship to trust, influence and transparency mustbe further elaborated and studied. Overall, our recommendation is that municipalities and their citizens may benefit fromwell thought-out strategies of how to use social media for marketing, interaction and co-creating.

  • 34.
    Gråsjö, Urban
    et al.
    University West, Department of Informatics and Mathematics.
    Jansson, Elisabeth
    University West, Department of Informatics and Mathematics.
    Lindh, Kristina
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Pareto, Lena
    University West, Department of Informatics and Mathematics.
    Svensson, Lars
    University West, Department of Informatics and Mathematics.
    Experience Design: Understanding the Role of Technology for Virtual Experiences2005In: WSEAS Transactions on Information Science and Applications, 2005Conference paper (Refereed)
    Abstract [en]

    Abstract: New technologies have always teased the imagination of avant-garde artists on how to challenge existing cultural paradigms. For instance, experience design for the creative industries of today provides exciting challenges with a potential to innovate practices and creating new ways of interaction between the artist and her audience. In an ongoing research project we aim at framing the design space for virtual experiences. The paper presents and discusses the role of technology in such context and use three ongoing case studies where ICT has been used to augment and support consumers of cultural experiences. The analysis shows how technology-driven interventions are less oriented towards radical change compared to interventions that are rooted in their nondigital origins. 1.

  • 35.
    Gråsjö, Urban
    et al.
    University West, School of Business, Economics and IT, Division of Law, Politics and Economics. University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Jansson, Elisabeth
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lindh, Kristina
    University West, School of Business, Economics and IT, Division of Business Administration.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Division of Computer Science and Informatics.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media Production. University West, School of Business, Economics and IT, Division of Media and Design.
    Svensson, Lars
    University West, School of Business, Economics and IT, Division of Computer Science and Informatics.
    Experience Design: Understanding the Role of Technology for Virtual Experiences2006In: Proceedings of 29th Information System Research Seminar in Scandinavia, IRIS 29: Paradigms, Politics, Paradoxes, 2006Conference paper (Refereed)
    Abstract [en]

    New technologies have always teased the imagination of avant-garde artists on how to challenge existing cultural paradigms. For instance, experience design for the creative industries of today provides exciting challenges with a potential to innovate practices and creating new ways of interaction between the artist and her audience. In an ongoing research project we aim at framing the design space for virtual experiences. The paper presents and discusses the role of technology in such context and use three ongoing case studies where ICT has been used to augment and support consumers of cultural experiences. The analysis shows how technology-driven interventions are less oriented towards radical change compared to interventions that are rooted in their nondigital origins.

  • 36.
    Gråsjö, Urban
    et al.
    University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics.
    Jansson, Elisabeth
    University West, School of Business, Economics and IT, Division of Business Administration.
    Pareto, Lena
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Virtual Experiences: Towards an understanding of the role of ICT in the innovation systems of creative industries2005In: Uddevalla Symposium 2005: Innovations and Entrepreneurship in Functional Regions, Uddevalla: Högskolan Trollhättan Uddevalla , 2005, p. 501-512Conference paper (Other academic)
  • 37.
    Gunnarsson, Maj
    et al.
    University West, Department of Informatics and Mathematics.
    Lindroth, Tomas
    University West, Department of Informatics and Mathematics.
    Magnusson, Maria
    University West, Department of Informatics and Mathematics.
    Rasmusson, Peo
    University West, Department of Informatics and Mathematics.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    Less is more: When IT comes to knowledge management2000In: Proceedings of IRIS23, 2000, Vol. 23Conference paper (Refereed)
    Abstract [en]

    In this work we take the point of departure from two thoroughly conducted casestudies, in which we have analysed certain knowledge work activities with followingimplications for design. Both studies clearly stated the call for a ICT-support whensearching information and sharing knowledge. For example, sharing bookmarksamong knowledge workers seemed to be a necessary and useful activity. Importantand valuable bookmarks often mirror what kind of information and knowledgepeople are looking for, and also what kind of forum they usually go to on the worldwide web. In this work we have developed a prototype, KnowMan, which managesbookmarks on the world wide web. The prototype is designed as a user-friendly"pad-interface" in which bookmarks can be collaboratively collected, shared andfurther explored and annotated by other knowledge workers. We end up with ageneral discussion about the possible effects of using KnowMan and what furtherdesign aspects that should be considered.

  • 38.
    Hattinger, Monika
    et al.
    University West, Department of Engineering Science, Division of Production Systems.
    de Blanche, Andreas
    University West, Department of Engineering Science, Division of Mathematics, Computer and Surveying Engineering.
    Olsson, Anna Karin
    University West, School of Business, Economics and IT, Division of Business Administration.
    Carlsson, Linnea
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Eriksson, Kristina M.
    University West, Department of Engineering Science, Division of Production Systems.
    Belenki, Stanislav
    University West, Department of Engineering Science, Division of Mathematics, Computer and Surveying Engineering.
    Reviewing human-centric themes in intelligent manufacturing research2022In: International Conference on Work Integrated Learning: Abstract Book, Trollhättan: University West , 2022, p. 125-127Conference paper (Other academic)
    Abstract [en]

    In the era of Industry 4.0, emergent digital technologies generate profound transformations in the industry toward developing intelligent manufacturing. The technologies included in Industry 4.0 are expected to bring new perspectives to the industry on how manufacturing can integrate new solutions to get maximum output with minimum resource utilization (Kamble et al., 2018). Industry 4.0 technologies create a great impact on production systems and processes, however, affect organizational structures and working life conditions by disrupting employees’ everyday practices and knowledge, in which competence and learning, human interaction, and organizational structures are key. Hence, new digital solutions need to be integrated with work and learning to generate more holistic and sustainable businesses (Carlsson et al., 2021).

    The core Industry 4.0 technologies are built on cyber-physical systems (CPS), cloud computing, and the Internet of things (IoT) (Kagermann et al., 2013; Zhou et al., 2018). In recent years, an array of additional technologies has been developed further, such as artificial intelligence (AI), big data analytics, augmented and virtual reality (AR/VR), cyber security, robotics, and automation. Industry 4.0 aims to create a potential for faster delivery times, more efficient and automated processes, higher quality, and customized products (Zheng et al., 2021). Hence, the ongoing transformation through the technological shift of production in combination with market demands pushes the industry and its production process.

    Recent research has substantially contributed to an increased understanding of the technological aspects of Industry 4.0. However, the utilization of technologies is only a part of the complex puzzle making up Industry 4.0 (Kagermann et al., 2013; Zheng et al., 2021). The impact Industry 4.0 technologies and application s have on the industrial context also changes and disrupts existing and traditional work practices (Taylor et al., 2020), management and leadership (Saucedo-Martínez et al., 2018), learning and skills (Tvenge & Martinsen, 2018), and education (Das et al., 2020). This research has shown a growing interest in human-centric aspects of Industry 4.0 (Nahavandi, 2019), i.e., the transformative effects Industry 4.0 has on humans, workplace design, organizational routines, skills, learning, etc. However, these aspects are scarcely considered in-depth. Given this, and from a holistic point of view, there is a need to understand intelligent manufacturing practice from a human-centric perspective, where issues of work practices and learning are integrated, herein refe rred to as industrial work-integrated learning. I-WIL is a research area that particularly pays attention to knowledge production and learning capabilities related to use and development when technology and humans co -exist in industrial work settings (Shahlaei & Lundh Snis, 2022). Even if Industry 4.0 still is relevant for continuous development, a complementary Industry 5.0 has arisen to provide efficiency and productivity as the sole goals to reinforce a sustainable, human-centric, and resilient manufacturing industry (Breque et al., 2021; Nahavandi, 2019).

    Given this situation, the research question addressed here is: How does state-of-the-art research of Industry 4.0 technologies and applications consider human-centric aspects? A systematic literature review was conducted aiming to identify a future research agenda that emphasizes human-centric aspects of intelligent manufacturing, that will contribute to the field of manufacturing research and practices. This question was based on very few systematic literature reviews, considering Industry 4.0 research incorporating human -centric aspects for developing intelligent manufacturing (Kamble et al., 2018; Zheng et al., 2021). The literature review study was structured by the design of Xiao and Watson’s (2019) methodology consisting of the steps 1) Initial corpus creation, 2) Finalizing corpus, and 3) Analyzing corpus, and we also used a bibliometric approach throughout the search process (Glänzel & Schoepflin, 1999). The keyword selection was categorized into three groups of search terms, “industry 4.0”, “manufacturing”, and “artificial intelligence”, see figure 1. (Not included here)

    Articles were collected from the meta -databases EBSCOhost, Scopus, Eric, and the database AIS, to quantify the presence of human-centric or human-involved AI approaches in recent manufacturing research. A total of 999 scientific articles were collected and clustered based on a list of application areas to investigate if there is a difference between various areas in which artificial intelligence is used. The application areas are decision -making, digital twin, flexible automation, platformization, predictive maintenance, predictive quality, process optimization, production planning, and quality assessment.Throughout the review process, only articles that included both AI and human -centric aspects were screened and categorized. The final corpus included 386 articles of which only 93 articles were identified as human -centric. These articles were categorized into three themes: 1) organizational change, 2) competence and learning, and 3) human-automation interaction. Theme 1 articles related mostly to the application areas of flexible automation (11), production planning (9), and predictive maintenance (5). Theme 2 concerned the application areas of production planning and quality assessment (7), and process optimization (7).

    Finally, theme 3 mainly focused on flexible automation (10), digital twin (3), and platformization (3). The rest of the corpus only consisted of one or two articles in related application areas. To conclude, only a few articles were found that reinforce human -centric themes for Industry 4.0 implementations. The literature review identified obstacles and opportu nities that affect manufacturing organizations to reap the benefits of Industry 4.0. Hence, I-WIL is proposed as a research area to inform a new research agenda that captures human and technological integration of Industry 4.0 and to further illuminate human-centric aspects and themes for future sustainable intelligent manufacturing. 

  • 39.
    Hattinger, Monika
    et al.
    University West, Department of Engineering Science, Division of Production Engineering.
    Hellsten, Jan-Olof
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    Lärcentrum - perspektiv och möjligheter: analys och praktik2007Report (Other academic)
  • 40.
    Hattinger, Monika
    et al.
    University West, Department of Engineering Science, Division of Production Systems.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    The Role of Learning Centers for Communities of Distance Education2004In: Proceedings of the IASTED International Conference on Web-based Education, Innsbruck, Austria, February 16-18, 2004, 2004Conference paper (Other academic)
  • 41.
    Hattinger, Monika
    et al.
    University West, Department of Informatics and Mathematics.
    Lundh Snis, Ulrika
    University West, Department of Informatics and Mathematics.
    The Role of the Learning Centers for Web-based Distance Education2004In: Proceedings of the IASTED International Conference(WBE-2004) Web-Based Education, 2004, p. 350-355Conference paper (Refereed)
    Abstract [en]

    Distance Education (DE) is not a new phenomenon butinformation technology has increased the use and accessibility to education anywhere and anytime. In Sweden, it is possible to study online courses on university level, using locally placed learning centres (LC). Focus of the study was to get a better understanding of what role locally learning environment, has on students performance. 14 interviews were conducted on Arvika LC, with both students and LC staff. The result show that a LC promote socialisation, technical and administrative support. Communication on organisationaland pedagogical levels between LC, universities and students are though not satisfactory. Thus, we argue for the importance of learning centres as mediators to facilitate a locally constructed learning context.

  • 42.
    Hattinger, Monika
    et al.
    University West, Department of Engineering Science, Division of Production Systems.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Islind, Anna Sigridur
    Reykjavik University, School of Computer Science (ISL).
    Real-time Analytics through Industrial Internet of Things: Lessons Learned from Data-driven Industry2021In: Digital Innovation and Entrepreneurship (Amcis 2021), Association for Information Systems, 2021, article id 172685Conference paper (Refereed)
    Abstract [en]

    Industrial Internet of Things (IIoT) and the increasing role of real-time analytics (RTA) data are currently transforming industry and shop floor work. Manufacturing industry needs to adapt accordingly and implement systems solutions for rich data analysis to achieve increased business value. However, a data-driven implementation of RTA applications, often launched as “Plug&Play” solutions, often lacks both insights into shop floor work and the alignment to user perspectives. This paper focuses both on the technical implementation and the deployment of RTA applications from a design-in-use perspective and therefore we argue for congruence between a data-driven and a user-driven approach. The main findings reveal how configuration and implementation of RTA applications interplay with users’ work operations that further extends current IIoT layered models by aligning architectural levels with user and business levels. The main contribution is presented as lessons learned to inform sustainable and innovative implementation for increased business value for data-driven industry.

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  • 43.
    Herrman, Margaretha
    et al.
    University West, Department of Nursing, Health and Culture, Division of Health and Culture.
    Nilsson, Lena
    University West, Department of Nursing, Health and Culture, Division of Health and Culture. University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Division of Computer Science and Informatics.
    Flensburg, Per
    University West, School of Business, Economics and IT, Division of Computer Science and Informatics.
    Interprofessionellt samarbete2010In: Lärande i och för det nya arbetslivet / [ed] Lagrosen, Stefan, Lundh Snis, Ulrika & Nehls, Eddy, Lund: Studentlitteratur , 2010, 1, p. 191-220Chapter in book (Other academic)
  • 44.
    Högberg, Karin
    et al.
    University West, School of Business, Economics and IT, Division of Real Estate, Economics and Society. Linkoping University, Linköping (SWE).
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, School of Business, Economics and IT, Divison of Informatics.
    Wihlborg, Elin
    University West, School of Business, Economics and IT, Division of Urban Planing and Development.
    The analogue disruption of digitalization: the Local bases of the hospitality industry in a Global economy2023In: Proceedings of the Annual Hawaii International Conference on System Sciences: 56th Annual Hawaii International Conference on System Sciences, HICSS 2023 Virtual, Online 3 January 2023 through 6 January 2023 / [ed] Tung X. Bui, IEEE Computer Society, 2023, Vol. 2023, p. 3984-3993Conference paper (Refereed)
    Abstract [en]

    There are vital challenges for organization undergoing digital transformation, especially those that rely more and more on the ever-evolving platform economy. The hotel industry faces key problems as they need to have the power to control and augment the value chain supported by an ongoing access to accurate data (such as online customer behavior). We discuss on a conceptual level how such disruptive economic changes appear in the analogue and physical practice, at place in hotel organisations. We explore the practice of analogue disruption as it emerges as struggles and discontinuities that may not bring the expected flow of value to the business. This paper aims to examine how analogue disruptions takes place due to the ongoing digitalization in the hotel sector through the platform economy. We here apply a qualitative analysis with interpretative methodologies, that will open for further knowledge and insights on the analogue disruption of digital transformation. © 2023 IEEE Computer Society. All rights reserved.

  • 45.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lindroth, Tomas
    University West, School of Business, Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Sørensen, Carsten
    University West, School of Business, Economics and IT, Divison of Informatics.
    Co-creation and Fine-Tuning of Boundary Resources in Small-Scale Platformization2016In: Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings / [ed] Ulrika Lundh Snis, Springer, 2016, Vol. 259, p. 149-162Conference paper (Refereed)
    Abstract [en]

    Most research on platform innovation studies the phenomena from a distance due to lack of access. This paper reports from within an action research case of platform development in a small-scale context. The case is based on a regional business initiative with the goal to establish an arena for mobile commerce and stimulate local industry growth. It was conducted in collaboration between researchers and third-party developers. The article shows how the initial phases of platformization are characterized by socio-technical arrangements, co-creation of boundary resources and intimate knowledge communication. The paper contributes to platform research by acknowledging a small-scale context for platform research. It further develops distributed tuning of boundary resources into an intimate fine-tuning process that we illustrate is valid for a small-scale context.

  • 46.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    From Co-Design to Co-Care: Designing a Collaborative Practice in Care2018In: Systems, Signs & Actions: An International Journal on Information Technology, Action, Communication and Workpractices, E-ISSN 1652-8719, Vol. 11, no 1, p. 1-24Article in journal (Refereed)
    Abstract [en]

    The design of digital artifacts in general and mobile apps in particular has not been investigated fully from a practice perspective. Mobile apps are commonly designed from a distant, armslength relationship where they are developed without taking the users' practices into account.This paper problematizes this notion and takes the point of departure from a collaborative design (co-design) process where the goal was to design a mobile app supporting grocery shopping forthe home care sector. We analyse the role of designing a mobile app as a facilitator for collaboration between the elderly's everyday practice and the caregivers work practice and investigatehow these two practices become intertwined. The research questions are: How can the design process be organized in order to foster the formation of a prospective collaborative care practice? What aspects are important to consider when designing with a boundary practice perspective? The findings of this study indicate that organizing the design activities in a certain collaborative manner empowered the elderly and their caregivers and led to the formation of a common, collaborative care practice (herein called co-care). The focus of the design process thereby shifted from designing the digital artifact (framed as a boundary object) to designing the co-carepractice (framed as a boundary practice). Our contribution is discussed in terms of design considerations,which can be applied for the facilitation of a collaborative boundary practice. The considerations are of particular relevance for settings where two or more practices are to collaborate and where new conditions are to be created for future co-practice.

  • 47.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Learning in home care: a digital artifact as a designated boundary object-in-use2017In: Journal of Workplace Learning, ISSN 1366-5626, E-ISSN 1758-7859, Vol. 29, no 7-8, p. 577-587Article in journal (Refereed)
    Abstract [en]

    Purpose: The aim of this paper is to understand how the role of an mHealth artifact plays out in home care settings. An mHealth artifact, in terms of a mobile app, was tested to see how the quality of home care work practice was enhanced and changed. The research question is: In what ways does an mHealth artifact re-shape a home care practice and how does this affect the interaction between caregivers and the elderly and learning opportunities for the caregivers? Design/methodology/approach: An action research approach was taken and the study was conducted in a home care organization in a Swedish municipality. The data were collected through semi-structured interviews and observations that were conducted during home visits. Concepts of learning and boundary objects were used to analyze and distinguish interactions and conversations with the mHealth artifact. Findings: The study shows how an mHealth artifact is re-shaping a home care practice and how this affects interactions and identifies learning opportunities. Views on the mHealth artifact as a designated boundary object as well as a boundary object-in-use must co-exist. Originality/value: The study provides qualitative descriptions from using an mHealth artifact for home care, which is an emerging area of concern for both research and practice. It focuses on the interactional and organizational values generated from the actual use of the designed mobile application. © 2017, © Emerald Publishing Limited.

  • 48.
    Islind, Anna Sigridur
    et al.
    University West, School of Business, Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, School of Business, Economics and IT, Divison of Informatics.
    Learning in home care: a digital artifact as a designated boundary object-in-use2017In: Journal of Workplace Learning, ISSN 1366-5626, E-ISSN 1758-7859, Vol. 29, no 7/8, p. 577-587Article in journal (Refereed)
    Abstract [en]

    PurposeThe aim of this paper is to understand how the role of an mHealth artifact plays out in home care settings. An mHealth artifact, in terms of a mobile app, was tested to see how the quality of home care work practice was enhanced and changed. The research question is: In what ways does an mHealth artifact re-shape a home care practice and how does this affect the interaction between caregivers and the elderly and learning opportunities for the caregivers?Design/methodology/approachAn action research approach was taken and the study was conducted in a home care organization in a Swedish municipality. The data were collected through semi-structured interviews and observations that were conducted during home visits. Concepts of learning and boundary objects were used to analyze and distinguish interactions and conversations with the mHealth artifact.FindingsThe study shows how an mHealth artifact is re-shaping a home care practice and how this affects interactions and identifies learning opportunities. Views on the mHealth artifact as a designated boundary object as well as a boundary object-in-use must co-exist.Originality/valueThe study provides qualitative descriptions from using an mHealth artifact for home care, which is an emerging area of concern for both research and practice. It focuses on the interactional and organizational values generated from the actual use of the designed mobile application

  • 49.
    Islind, Anna Sigridur
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    MHealth in Home Care: a designated boundary object-in-use2015Conference paper (Refereed)
    Abstract [en]

    The aim of this paper is to understand how the role of an mHealth artifact is played out in home care settings. An mHealth artifact, in terms of a mobile app (primarily for tablets) was tested to see how the quality of home care work practice was enhanced and changed. The research question the paper explores is: In what ways is an mHealth artifact re-shaping a home care practice and how does this affect the interaction between the caregivers and the elderly and learning opportunities for the caregivers? This research has an action research approach and it was conducted in a home care organization in a Swedish municipality. The data was collected through semi-structured interviews and observations that were conducted during home visits. Concepts of boundary objects were used to analyze and distinguish interactions and conversations with the designed mHealth artifact. Using the mHealth artifact as a boundary object in the caring situation triggered a caring conversation between the caregivers and the elderly. They grew closer and started having deeper conversations. The shift in responsibility, due to new processes enabled the caregiver to stay for a longer time putting the correct care in centrum. The findings reveal that views of the mHealth artifact as a designated boundary object as well as a boundary object-in-use must co-exist in order to understand the emergent properties situated in a technology mediated caring conversation. The study provides qualitative descriptions from early tests of mHealth applications for home care, an emerging area of concern for both research and practice. It focuses on the interactional and organizational values generated from the actual use of the designed mobile application.

  • 50.
    Islind, Anna Sigridur
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    mHealth in Home Care: A Digital Health Initiative Triggering a Caring Conversation and Revealing the Value of Learning2015Conference paper (Refereed)
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