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  • 1.
    Aghaee, Naghmeh
    et al.
    Stockholm Univ, Stockholm.
    Jobe, William
    University West, Department of Economics and IT, Divison of Informatics.
    Karunaratne, Thashme
    Stockholm University, Sweden.
    Smedberg, Åsa
    Stockholm University, Sweden.
    Hansson, Henrik
    Stockholm University, Sweden.
    Tedre, Matti
    Stockholm University, Sweden.
    Interaction Gaps in PhD Education and ICT as a Way Forward: Results from a Study in Sweden2016In: International Review of Research in Open and Distance Learning, ISSN 1492-3831, E-ISSN 1492-3831, Vol. 17, no 3, 360-383 p.Article in journal (Refereed)
    Abstract [en]

    Many research studies have highlighted the low completion rate and slow progress in PhD education. Universities strive to improve throughput and quality in their PhD education programs. In this study, the perceived problems of PhD education are investigated from PhD students' points of view, and how an Information and Communication Technology Support System (ICTSS) may alleviate these problems. Data were collected through an online open questionnaire sent to the PhD students at the Department of (the institution's name has been removed during the double-blind review) with a 59% response rate. The results revealed a number of problems in the PhD education and highlighted how online technology can support PhD education and facilitate interaction and communication, affect the PhD students' satisfaction, and have positive impacts on PhD students' stress. A system was prototyped, in order to facilitate different types of online interaction through accessing a set of online and structured resources and specific communication channels. Although the number of informants was not large, the result of the study provided some rudimentary ideas that refer to interaction problems and how an online ICTSS may facilitate PhD education by providing distance and collaborative learning, and PhD students' self-managed communication.

  • 2.
    Aghaee, Naghmeh
    et al.
    Stockholm University.
    Karunaratne, Thashmee
    Stockholm University.
    Smedberg, Åsa
    Stockholm University.
    Jobe, William
    University West, Department of Economics and IT, Divison of Informatics.
    Communication and Collaboration Gaps among PhD Students and ICT as a Way Forward: Results from a Study in Sweden2015Conference paper (Refereed)
    Abstract [en]

    The low completion rate and slow progress in PhD education have been highlighted in many studies. However, the interaction problems and communication gaps that PhD students encounter make this attempt even more challenging. The aim of this study is to investigate the peer interaction problems and ICT based solutions from PhD students’ perspectives. The data collection method was an online questionnaire and in-depth interviews were used to follow up. The target group for the survey was the PhD students in Computer Science at Stockholm University. The total number of respondents for the survey was 53 PhD students and eleven randomly selected PhD students for the interviews. The results reflected a lack of peer interaction as an important issue in the perspective of the students. Based on this, the study showed several ICT solutions that have the potential to reduce the interaction problems and thereby improve PhD students’ collaborative learning and research quality.

  • 3.
    Algers, Anne
    et al.
    University West, Department of Economics and IT, Divison of Informatics. wedish University of Agricultural Sciences Skara Sweden.
    Lindström, Berner
    University of Gothenburg Gothenburg Sweden.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Work-based learning through negotiated projects: Exploring learning at the boundary2016In: Higher Education, Skills and Work-based Learning, ISSN 2042-3896, E-ISSN 2042-390X, Vol. 6, no 1, 2-19 p.Article in journal (Refereed)
    Abstract [en]

    Purpose

    More collaborative and open learning models are suggested as part of the paradigm shift in the way knowledge is produced, distributed and used. This paper aims to explore a work-based learning model, based on systemic negotiations between actors from the three parties: The academy, the industry and the students. The purpose is to investigate how teachers, supervisors and students value negotiated work-based learning as a boundary activity and to enhance the understanding of the learning potential at the boundary.

    Design/methodology/approach

    Activity theory is used as a lens to analyse the results from a survey to the three stakeholder groups and interviews of students. The four learning mechanisms are used to explore learning at the boundary between the two activity systems.

    Findings

    Diversity and mobility in education and work addressed by the notion of boundary crossing are associated with both challenges and a learning potential. There is a constant dynamic between structure and agency, where structure, the negotiated model, influence the individual agency. When gradually removing scaffolding students can as boundary crossers engage behaviourally, emotionally, and cognitively and have agency to handle contradictions at a local level. However, they did not seem to prioritize both systems equally but instead they were gradually socialised into the activity system of the industry.

    Originality/value

    When work-based learning is framed by a negotiated partnership it can manage and customize inherent conflicts of interest and enhance individual learning opportunities at the boundary and can be conceptualized as an open learning practice.

  • 4.
    Ali, Hussein
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Al-Habobi, Ahmed
    University West, Department of Economics and IT, Divison of Informatics.
    Svenska molnleverantörers perspektiv på säkerhetsrisker vid användning av molntjänster2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The rapid development of the cloud has contributed to a remarkable change within the IT industry. The outstanding functionality of using the cloud is the possibility to access data from a variety of sources regardless of its geographical location. Today different users around the world utilize the cloud, users from a broad range of businesses and backgrounds. However, there are also downsides to the cloud that might lead to severe negative consequences if not taken into consideration. This study identifies the security risks that could occur by using the cloud. These security risks have been identified and analyzed, in order to minimize them. Therefore, the aim of this study is to highlight the risks of using the cloud in order to minimize security risks and to achieve an increased security when using the cloud. The research question was answered using a scientific methodology based on the collection of qualitative data. The qualitative data was collected through interviews. More specifically, multiple interviewees from different suppliers in Sweden, all whom contributed with relevant information to this study. The result of this study shows that the amount of security risks is dependent on the supplier providing the cloud and the type of cloud infrastructure. Hence, the risks in the cloud could vary depending on which supplier that offers the service. Today it is almost impossible to eliminate the security risks that the cloud entails. However, this study shows that the potential to minimize these risks are found within the set agreement between supplier and customer, risks that both parties agree on are acceptable to the customer. 

  • 5.
    Ali, Rashid
    et al.
    Department of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea.
    Ashgar, Summara
    Department of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Kim, Sung Won
    Department of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea.
    Kim, Byung-Seo
    Department of Computer & Information Communication Engineering Hongik University, Sejong, Republic of Korea.
    Competence development at workplace: a work integrated informal learning (WIIL) approach2016In: Far East Journal of Electronics and Communications, ISSN 0973-7006, Vol. 2, 35-42 p.Article in journal (Refereed)
    Abstract [en]

    Learning within the organization is not only linked to the formal training and education of the employees, but also to informal processes of sharing knowledge. The knowledge is often embedded in organizational activities, practices and norms, as well as in social ties among individuals in the organization. We analyzed employees' behavior and acceptance of online social networking as an information system (IS) of learning. The analysis is performed by a descriptive case survey within a telecom corporation in Pakistan. The purpose of our study is to bring an informal learning system at workplace. In this study we obtain quantitative data from 105 out of 180 targeted employees. The results show that a majority of the studied employees favor social networking to connect colleagues at different levels and more than half of the respondents share their knowledge and experiences using social sites. Nearly half of the respondents strongly agree that knowledge sharing is an important role of social sites within the organization and many are in favor of social media as an informal learning system. The results also show how the professionals use social networking sites to share their experiences and to build a virtual break in hierarchical levels of professions. This paper illustrates the benefits of social networking sites as an informal work integrated learning tool that also serves as an IS model for the organization.

  • 6.
    Ali, Rashid
    et al.
    Department of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea.
    Ashgar, Summara
    University West, Department of Economics and IT, Divison of Informatics.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Kim, Sung Won
    Department of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea.
    Kim, Byung-Seo
    Department of Computer & Information Communication Engineering Hongik University, Sejong, Republic of Korea.
    Social Networking sites for Interdisciplinary Learning at Workplace: Work integrated informal Learning (WiiL)2016In: International Conference on Advanced Computing, Communication and Information Sciences (ICACCI-2016): Proceedings, Pushpa Publishing House , 2016, 9-9 p.Conference paper (Refereed)
    Abstract [en]

    Work Integrated Learning (WIL) studies usually focuses on educational situations when professional organizations are actively involved in learning processes for students in higher education. However, after completing the institutional period entering the professional arena, the professional person is still actually a student at the workplace as s/he never stops learning. Learning within the organization is not only linked to the formal training and education of the employees, but also to informal processes of sharing knowledge. The knowledge is often embedded in organizational activities, practices and norms, as well as in social ties among individuals in the organization. Our analysis of employees' behavior and acceptance of online social networking as an information system (IS) of learning is performed by a descriptive case survey within a telecom corporation in Pakistan. Thepurpose of our study is to bring an informal learning system at workplace. In this study we quantitative data isobtained from 105 out of 180 targeted employees. The results show that a majority of the studied employees favors social networking to connect colleagues at different levels and more than half of the respondents share their knowledge and experiences using social sites. Nearly half of the respondents strongly agree that knowledge sharing is an important role of social sites within the organization and many are in favor of social media as an informal learning system. The results also show how the professionals use social networking sites to share their experiences and to build a virtual break in hierarchical levels of professions. This paper illustrates the benefits of social networking sites as an informal work integrated learning tool that also serves as an IS model for the organization.

  • 7.
    Ampem, Daniel Kwame Baidoo
    University West, Department of Economics and IT, Divison of Informatics.
    Helping Out Refugees: the Way Forward Stakeholders' Activities for Newcomers in Trollhättan2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study used the qualitative research approach to investigate stakeholders' activities, stakeholders' opinions on technology, stakeholders' opinions on newcomers and problems of stakeholders in Trollhättan. Interest was on provided activities of the stakeholders'. With the actor network theory (ANT) framework, the study addressed the problem of newcomers to know about stakeholders' activities in Trollhättan. Semi structured in-depth interviews were conducted on seven stakeholders in Trollhättan municipality. A private company, Trollhättan Municipality Employment Office, the Red Cross, a university and three non-profit organizations. Data were analyzed based on summative content analyses. The study revealed that stakeholders arrange varied types of initiatives but it was hard for refugees that were placed in Trollhättan, especially newly arrived in Trollhättan to get access to the initiatives. The study concluded that reaching out to newly arrived newcomers is a major problem for stakeholders in Trollhättan.

  • 8.
    Andersson, Lisette
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Bengtsson, Christian
    University West, Department of Economics and IT, Divison of Informatics.
    Behovet av ett mobilt informations- och dokumentationsverktyg i hemtjänsten: Personalens perspektiv2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Although the work in home care businesses most often are mobile, the documentation and information management often occurs in information systems through desktop computers. The need for mobile solutions have become more relevant as they may contribute to increased safety, improved quality and time savings. However, research shows that business knowledge is often overlooked in the development of health systems, which contributes to IT support that are not adapted to the business needs. This study aims to increase understanding on how home care staff believes that mobile IT support the care work and organization routines.

    The study was conducted in a home care business through qualitative interviews of six respondents and a thematic analysis model has been used, containing three theoretical areas: Efficiency, Ease of use and Usability, Satisfaction and Motivation. The results show that a mobile IT support would represent a clear advantage in the business and that the existing information system could either be supplemented or replaced. However, the staff still have fears and negative attitudes towards the obstacles and risks of what new technologies can bring to the table.

  • 9.
    Aronsson, Jonas
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Drechsel, Nils
    University West, Department of Economics and IT, Divison of Informatics.
    Dags att köra agilt!: vilka är de främsta för-­ och nackdelarna med att använda en agil systemutvecklingsmetod?2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Det övergripande syftet med studien och rapporten var att bidra till en ökad förståelse kring agila metoder för att kunna fatta beslut om användande av en agil systemutvecklingsmetod är motiverad. Studien var av kvalitativ karaktär och arbetade utifrån frågeställningen "vilkade främsta för- och nackdelarna med att använda en agil systemutvecklingsmetod?". Med hjälp utav djupintervjuer och litteraturstudier samlades empiri och vetenskaplig teori in.Vilken utvecklingsmetod en organisation använder har visats sig vara avgörande för organisationens produktivitet och kvalitet på dess resultat. Den sekventiella metoden har varit normen för IT-utvecklingsprojekt under en lång tid, vilket är orsaken till att vissaorganisationer fortfarande använder den. Allmänna problemen med den sekventiella metoden är att den har svårt att hantera förändringar, svårt att leverera vad kunden efterfrågar samt att modellen skjuter fram riskfulla och utmanande moment till slutet av projektet. Att istället byta till en agil metod kan vara lösningen på dessa problem då metoden är framtagen för att vara flexibel med nära kundsamarbete för att säkerställa att resultatet som levereras stämmer överens med vad kunden efterfrågade. Slutsatsen av studien har visat sig vara att de främsta fördelarna med en agil metod är: Den levererar vad kunden efterfrågar, kan enkelt hantera kravförändringar, är anpassningsbar samt ger enhögre kvalité på slutprodukten. De främsta nackdelarna studien har visat sig vara: Hantering utav dokumentation, svårt att skala upp till stora organisationer samt att metoden är krävande.

  • 10.
    Arriazú Nolasco, Noelia
    University West, Department of Economics and IT, Divison of Informatics.
    Vegan lifestile on Facebook: An online ethnography study2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In recent years there has been an increase in the number of vegans in the world. The main goal of my research is to understand the vegan struggles in their daily life and study how Facebook might help them solve these difficulties. This master's thesis focuses on the user perspective and how they perceive barriers to follow a vegetarian lifestyle in Spain. The research questions are about finding those barriers and knowing how they could be solved by using Facebook groups. For this purpose, an ethnographic approach has been used.

    The target group of this study are vegans who have gone through the time of change and may have had some problems in making that decision. Fifteen vegans have been interviewed to find challenges that have arisen when they have changed their lifestyles. After that, an online ethnography study has been performed by observing the content of a Facebook group, called "Vegetarianos y Veganos – España", focusing on publications where group members were asking for advice, information or solutions.

    The results indicate that the investigated group of Facebook is essential for the exchange of information, knowledge and experience. The members also contribute to increased knowledge through publications and comments. But most importantly, the members receive solutions to the problems they share with the group.

  • 11.
    Arslan, Metin
    University West, Department of Economics and IT, Divison of Informatics.
    Direktmarknadsföring och Cookies: Hur förenklas och förbättras direktmarknadsföring med Cookies2015Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    Organisations are constantly striving after improved products, services and business operations etc. with the help of IT. This means that new approaches in various fieldsemerge. Direct marketing is a phenomenon that has grown significant in recent decades. In Direct marketing is consumer preferences, the results and feedback is vital. A cookie is a text file that is stored on a user's computer to extend the usability for the user. The purpose of this study is to describe how direct marketing can be simplified and improved with Cookies. The study's question is based on the question, how can direct marketing be simplified and improved with the help of Cookies? Based on the study's purpose and question, the analysis consists of these two areas together with the study's results. The study was conducted with a qualitative approach and used an inductive approach. Chain sample principle is a type of convenience sample, which was used during data collection and to increase the study's credibility response validation has been used during the data collection. Empirical material was collected from two respondents who appear anonymously in the results section. These participants are assigned fictitious names, Jakob and Victor. The results are presented on the basis of the information collection process, mapping and analysis process. The text retells in a narrative form and in a woven text to compress the content. The analysis consists of the study's theoretical background and results. With this analysis as a starting point a discussion section is explained in the study. The last chapter in this paper outlines the conclusions from the analysis and discussion.

  • 12.
    Arvidsson, Mikaela
    et al.
    University West, Department of Economics and IT, Division of Business Administration.
    Wilenius, Frida
    University West, Department of Economics and IT, Division of Business Administration.
    Svensson, Ann
    University West, Department of Economics and IT, Divison of Informatics.
    The Value of Investments in Competence Development and Cross-Cultural Knowledge Sharing2015In: Proceedings Cross-Cultural Business Conference 2015, Steyr, Austria / [ed] Margarethe Überwimmer, Teresa Gangl, Martina Gaisch, Robert Füreder, David Humbarger, Friedrich Bauinger, Hannes Hofstadler, Jörg Kraigher-Krainer, Christian Stadlmann, Pavel Štrach, Andreas Zehetner (Eds.), Aachen: Shaker Verlag, 2015, 13-27 p.Conference paper (Refereed)
  • 13.
    Babaheidari, Said Morad
    University West, Department of Economics and IT, Divison of Informatics.
    A Heideggerian Approach to "Educationalness" Aspect of Educational Technologies2015Conference paper (Other academic)
    Abstract [en]

    Broadly speaking, educational technology is primarily viewed as learning tools. But whenever we emphasize on the adjective "educational", we must however be clear about what we mean by the educationalness aspect of these technologies. Therefore, we shall consider that there exist a lot of conceptual problems associated with the particularly such an ambiguous loaded term. As an example, researchers use various keywords/concepts such as 'learning' aimed at saying learners are either learn:'via'; 'through'; and, 'with' educational technologies but not definitely 'by' them. Why? Because in the latter case; using the English proposition 'by' it means we have in somehow accepted these tools are able to teach learners automatically. However, at the end; it's only the learner who learn depending on manyfactors, each determining the ratio of her/his leaning curve. So, knowing which appropriate English proposition to use is of paramount importance. Inspired by Heideggerian approach to the notion of technology, which should concern us today as well, the main purpose of this paper is to discuss the"what" aspect of the learners regarding how they maintain their relationships with whatever educational technologies in use. It seems that these Teaching-learning tools such as YouTube has not been used effectively due to mainly the various learners, more or less, unawareness about how to approach the "essence" of these learning tools. To operationalize the Heideggerian approach to learning, his notion of the "essence of technology" will be discussed by using Technology, Pedagogy, and Content (TPAC) framework. Using such a framework will help us to discuss what and how learners manage their knowledge cognitively.

  • 14.
    Babaheidari, Said Morad
    University West, Department of Economics and IT, Divison of Informatics.
    Determinants of Perceived IT Management in Primary School Settings: integrating self-management, shared management, and IT policy into technology acceptance model2015In: Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS 38), Oulu, Finland, 9-12 August. / [ed] Anssi Öörni, Netta Iivari, Kari Kuutti, Harri Oinas-Kukkonen and Mikko Rajanen (eds.), 2015Conference paper (Other academic)
  • 15.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Flensburg, Per
    University West, Department of Economics and IT, Divison of Informatics.
    Towards a Framework for Re-conceptualization of Work-integrated Learning: an ontological approach2015In: 19th World Conference Proceedings Refereed Papers, 2015, 1-17 p.Conference paper (Other academic)
    Abstract [en]

    The concept of Work-integrated learning (WIL) is very closely connected to the concept of purposefully designed curriculum. The main focus is on conducting a range of rigorous approaches to integrate theory with the practice. The existing view of the WIL emerged out of the theory of employability. WIL has been traditionally viewed as a strategic merely curriculum design rather than adopting a Whole-organization approach to effective leadership theory–practice symbiosis (LTPS), which we advocate. Such an approach is useful in enhancing an awareness to consider concerns and interests of all stakeholders that are involved in the multiple initiatives pursued in higher education institutions. But it requires fundamental rethinking and radical design of WIL-inspired educational processes such as course design. Rethinking implies approaching WIL ontologically. Depending on which extent the concept of WIL has been perceived by universities worldwide, it has been thus viewed and implemented from a diverse spectrum of perspectives. First, we discuss the implications for the existed conceptual differences. Thereafter, and inspired by the main philosophical assumptions underpinning a Whole-organization approach to WIL, we propose and thus thoroughly concretize a framework which we call Work-related Educational Activities (WREA). The model which is the theoretical foundation of WREA consists of a category of several components. After identification of the main components of the model, we adopt an ontological approach to the reconceptualization of WIL. The aim of this paper is twofold. Firstly, to demonstrate how University West in Sweden views WIL, which is its newly announced research profile. Secondly, an attempt to re-conceptualize WIL by conducting an ontological approach to WREA.

  • 16.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Haj-Bolouri, Amir
    University West, Department of Economics and IT, Divison of Informatics.
    Högberg, Karin
    University West, Department of Economics and IT, Division of Business Administration.
    Ljungdahl Eriksson, Martin
    University West, Department of Economics and IT, Division of Media and Design.
    Lundh Snis, Ulrika
    University West, Department of Economics and IT, Divison of Informatics.
    Norström, Livia
    University West, Department of Economics and IT, Division of Media and Design.
    Pareto, Lena
    University West, Department of Economics and IT, Division of Media and Design.
    Willermark, Sara
    University West, Department of Economics and IT, Division of Media and Design.
    Work-integrated Learning in a Doctoral Course in Informatics2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016 / [ed] Pareto, Lena, Svensson, Lars, Lundin, Johan, Lundh Snis, Ulrika Lundh Snis, 2016, 1-11 p.Conference paper (Other academic)
    Abstract [en]

    Being the first university in the world to provide doctoral program in Work-integrated Learning (WIL), we face the challenge of how to integrate doctoral courses into the WIL philosophy, which is the profile of the University West, Sweden. To exemplify what we mean by such a notion of integration, we introduce and demonstrate our proposed ontological approach to integrate a PhDcourse into the fundamental concepts underpinning WIL. The WIL within the context of informatics research (which is a subfield of the IS discipline) playsfive different roles of (1) the main course content, (2) the target occupation ofthe students and occupational field of the teachers, (3) the analytical perspective of the research activities in the course, (4) the educational method where teachers and students conduct collaborative research activities as a cognitive apprenticeship learning model, and (5) a co-authored research paper as outcome.The outcomes of such a conducted approach and lessons learned from the course will be thoroughly described. In the course, a meta-analysis of WIL informatics research will be performed to examine four dimensions which are: theories relevant for WIL; methods used in WIL research; occupational fields in WIL informatics studies; and roles of technology in WIL research. The course is arranged in the these phases: Local investigation; locally rooted research within the informatics field is examined by the course participants in dialogue with the authors of a number of published articles in order to see the extent and the how aspects of these identified WIL-oriented research work; Local synthesis; both teachers and the PhD students (i.e., course participants) explore the results and synthesize a local WIL-model; Global overview; a number of related international literature is selected and studied; Global synthesis; The local WIL model is compared to the global investigation. Co-authoring; a research paper is co-authored by the course participants and presented at a conference. By doing so, we enhance our understandings and thus contribute to one additional practical application of WIL's pedagogical philosophy, which influences the course content, the course format, the activities, the teaching-learning model,and the outcome of the course.

  • 17.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Pareto, Lena
    University West, Department of Economics and IT, Division of Media and Design.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    A Systematic Process for Selecting a Typical Case in School Setting2013In: Proceedings IRIS 36: August 11-14 2013 at Gran, Norway / [ed] Bratteteig, Tone, Aanestad, Margunn & Skorve, Espen, Oslo: University of Oslo , 2013, 461-472 p.Conference paper (Refereed)
    Abstract [en]

    This paper describes the rationale behind the concrete steps how we systematically have gone through the case selection process as the first phase of a research project named Consequences of the Digitalization of Schools. The project is a single-case longitudinal (5-year long) study and adopts a so called Whole-School Approach. Previous research has criticized case studies for lack of both systematic approach and transparency in the presentation of the case selection process. The purpose of the presentation of this case selection process is to contribute to enhancing understanding of and broadening knowledge on systematic and transparent case selection techniques. The SIRIS database has been used to select a typical Swedish primary school in the chosen municipality where the project will be conducted. The SIRIS database contains annually statistics from all primary schools in Sweden, and is available online for public use. We demonstrate how and why a particular school representing a so called typical school was selected as our case. 

  • 18.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Managing the Digitalization of Schools: an explorative study of school principals’ and IT-managers’ perceptions2014Conference paper (Other academic)
    Abstract [en]

    The deployment of ICT in school setting is in many ways a complex managerial task that involves several stakeholder groups. Firstly, principals and deans have to relate to the local, regional, national, and international policies and governing systems. Furthermore, the voices of teachers, students and their parents have to be considered and negotiated. In this paper, we explore how school principals’ and municipal IT-managers’ perceive the usefulness and the potential role that ICT play in the school context. In a pilot study of a single school district in a Swedish municipality, we have interviewed representatives from the municipal board of education, the municipal IT-support for schools, and two principals. By using the Technology Acceptance Model (TAM3) as an analytical lens to understand the two constructs of “Perceived usefulness” and the possible role of ICT, we conclude that the barriers for successful integration of IT into educational practices requires firstly overcoming the lack of coordinated ICT investment strategy and tracking of ICT. This can be done by having a clearly articulated ICT policy distributed to school staff which we argue will positively influence the perceived usefulness as expressed by principals and their governing body. Secondly, inclusion of ICT in all aspects of teachers’ professional school activities will bring change to school activities and processes.

  • 19.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Managing the Digitalization of Schools: an exploratory study of school principals’ and IT managers’ perceptions about ICT adoption and usefulness2014In: Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2014, Chesapeake, VA: Association for the Advancement of Computing in Education, 2014, 106-113 p.Conference paper (Refereed)
    Abstract [en]

    In nowadays increasingly ICT-related investments in an overgrowing competitive school setting, the deployment, maintenance, and particularly the effective use of ICT is in many ways a complex multifaceted managerial task involving several stakeholder groups. In a pilot study of a single school district in a Swedish municipality, we have interviewed representatives from the municipal board of education, the municipal IT-support for schools, and two principals. We have used Technology Acceptance Model (TAM3) as our analytical lens to explore how school principals’ and municipal IT-managers’ perceive ICT adoption, usefulness, and the potential role of ICT. We conclude that the barriers for a successful integration of ICT into school-related activities requires a holistic managerial thinking in order to overcome the lack of coordinated ICT investment strategy and tracking of ICT.

  • 20.
    Bakraqi, Valon
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Humed Darir, Yasir
    University West, Department of Economics and IT, Divison of Informatics.
    Användarvänlig interaktion med mobila enheter: En studie av centrala designprinciper för mobila enheter2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The background of this study presents the way that technology for mobile units has developed in a quick pace, which has led to an expansion of smartphone usage. While the smartphone usage has expanded, the websites hasn't followed the same development. The problematic discussion in this area deals with the difficulties of adapting interfaces from a stationary computer to the interface of a smartphone.

    Selected mobile sites from different airlines have been investigated, based on how user-friendly they are. The study aims to investigate the problems that can arise when airline sites are not user-friendly, and illustrate how the various design principles are applied in these selected websites. Previous research regarding this topic shows that it's difficult to adapt a website to a smartphone. The same design principles are required as for the ordinary websites, but they need to be performed in a stricter manner. Moreover, earlier research shows that usability is an important aspect in the design of the site for smartphones.

    A qualitative approach was applied in the study, where the approach to collect materials for the study has applied the method think aloud, and interviews have been conducted in order to gain a deeper understanding. The result of this study shows that the investigated mobile websites suffer of severly insufficient usability in regards to the investigated design principles and the principles of usability. It is crucial to apply design principles for good mobile usability to the areas that are important for the interaction between the website and the user. The website and its functions should adapt, depending on the device the user uses to browse the website. The website should not confuse the user and should always give feedback on the whereabouts of the user on the website.

  • 21.
    Balaj, Adenis
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Berg, Ronnie
    University West, Department of Economics and IT, Divison of Informatics.
    Konsekvenser vid införandet av automatiserade processer: Utifrån ett verksamhetsperspektiv2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In this study, we investigated the consequences of implementing automated processes from an employee perspective. The study has been limited to Trollhättan Stad and their employees. We have investigated two different processes, which are "Grävningstillstånd" and "Avvikelser". Local activities aim today to conduct e-government, which includes automated processes. Automated processes can result in better work efficiency, but it may also require more technical expertise and skill of the staff. People can be an obstacle in the process, and it may mean that the process will take longer to be carried out. The study was conducted using a qualitative method where data collection occurred through interviews and document study. Six interviewees that all were employees in Trollhättan Stad in various administrations have been interviewed in this study. These interviews have been conducted in a semi-structured way. Search theory has been used through various search engines and databases. Interviewee's real names have been replaced with names of their roles in Trollhättan Stad, thus reducing the risk of information linked to a specific person. The theory chapter describes the first general information on e-government and collected information of the consequences of automated processes. We have determined that automated processes leads to better work efficiency, enables more control of tasks and that more cases are submitted. Automated processes can lead to increased costs, with the purchase of various services and goods at maintaining the system. Although in other areas of the organization it leads to cost savings. In some cases, the new systems require some education of the employees.

  • 22.
    Begicevic, Dias
    University West, Department of Economics and IT, Divison of Informatics.
    Vi ses på nätet: en studie om ungdomars sätt att umgås via datorn2015Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    When young people today tend to spend part of their leisure time in front of the computer and communicate via various internet-based communication tools may the question be asked if the communication is different from the communication that takes place in reality, and this in turn influences the ability to communicate in an empathic way with their fellow human beings. The question formulation is about if communication via the internet and in real life is different from each other, how young people look at the interaction via the internet-based communication tools, and how this affects them. The method that has been used is qualitative interviews to get as detailed answer as possible by the respondents.The survey results show that young people differ in their way to be, depending on the form of socializing utilized. The selection of social company form are based on mood, the home's rules, weather and season. Internet-based communication tools are used more as a supplement to physical meetings rather than replacing them, in spite of this there is a skepticism from the parents against Internet communication. It can be concluded that the interaction and communication via the internet is not a substitute for physical interaction with other people, but rather serves as a complement to this. An awareness that the communication over the internet can seem harsher exists and it is not used in physical meetings and that communications over the internet seems to be more intense during a short period of adolescence can also conclude that the interaction with other people in real life is not significantly affected.The work does largely agree with what previous research has shown.

  • 23.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media Production.
    Blomgren, Roger
    Flensburg, Per
    University West, Department of Economics and IT, Divison of Informatics.
    Grundén, Kerstin
    University West, Department of Economics and IT, Division of Computer Science and Informatics.
    En kritisk analys av IT-visioner inom hälsa och kultur2010In: Förvaltning och medborgarskap i förändring: etablerad praxis och kritiska perspektiv / [ed] Lindblad-Gidlund, Katarina, Ekelin, Annelie, Eriksén, Sara, Ranerup, Agneta, Lund: Studentlitteratur, 2010, 1, 251-270 p.Chapter in book (Other academic)
  • 24.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grunden, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    A Study of Small Enterprises with Focus on Entrepreneurship and E-government in a Regional Development Context2015In: A Nordic Perspective on Co‐Operation for Sustainable Destination and Regional Development / [ed] Iréne Bernhard & Anna Karin Olsson, Trollhättan: University West , 2015, 59-75 p.Chapter in book (Refereed)
    Abstract [en]

    This chapter aims to describe and analyze a sample of small enterprises located in a region undergoing structural change with focus on entrepreneurship and e-government and is a further development of a previous study that focused on how municipalities supported entrepreneurship and destination development. In this study the focus is extended to include small enterprises contributing to development of tourist destinations within the same region. In-depth qualitative interviews weremade with twelve managers from ten small enterprises. Based on a theoretical discussion of entrepreneurship, e-government and regional development, the results indicate that networks and strategic networking were important for these small enterprises both in terms of developing the enterprise butalso to develop entrepreneurship for regional development. The findings further indicate that municipal information, communication and competence development in order to support entrepreneurship and the development of small enterprises could be improved. The importance of face-to-face contacts was stressed. The use of local e-government was hitherto limited to e-services for public procurement. The entrepreneurs who used the e-services had mainly positive experiences, although despite the complexity of the e-services. The respondents did not ask for more municipal e-services, but that could be a consequence of their limited experience of the potential of local e-government. The use of social media among the enterprises was limited due to lack of time, competence and motivation for most of the enterprises, although the potential of social media for marketing was seen as extensive. A few of the respondents were on the other hand very skilled in their use ofdigital media, as a consequence of their professional knowledge and business orientation.

  • 25.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grunden, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Challenging Organizational Issues When Municipal Contact Centers are Implemented in Sweden2013In: Electronic Journal of e-Government, ISSN 1479-439X, E-ISSN 1479-439X, Vol. 11, no 2, 198-209 p.Article in journal (Refereed)
    Abstract [en]

    Two case studies of the implementation of Contact Centres(CCs) in Swedish municipalities were compared and discussed from anorganizational perspective. The research method was semi-structured qualitative interviews with different personnel categories in both municipalities. Several challenging organizational issues for management and employees were identified:the implementation strategies varied among the cases and affected the pace of implementation, attitudes and motivation, the mental construct and understanding of the implementation. The financing of the CC and recruitment strategies created problems, but in somewhat different ways and in phases of the process in each case. The potential of using registered information as asource for planning and decision-making was not fully utilized, although somestatistics were produced. In both cases there was a combination of formal andinformal learning strategies and flexible co-operation among the employees inthe CCs which contributed to continuous learning processes and a good,co-operative working climate. There was a need for continuous updating ofskills in both cases, but with slightly different focus, related to theorganization of the work. The organization in response groups required morespecialist competence, compared with the organization without response groups,which required more general competence. Some challenges for the caseadministrators in the back offices were to adapt to a more process-oriented organizationof their work, and to co-operate more with their colleagues both in the backoffice and at the CC. They now had the possibility to plan their administrativework in a better way than before, but some administrators missed the previousspontaneous contacts with citizens. Initially, many case administrators wereafraid of losing their jobs and work tasks to CC, contributing to negativeattitudes towards CC and hampering the learning process in taking part in theimplementation process.

  • 26.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grunden, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Municipal Support of Entrepreneurship and Business Development from an e-government Perspective2015In: A Nordic Perspective on Co‐Operation for Sustainable Destination and Regional Development / [ed] Iréne Bernhard & Anna Karin Olsson, Uddevalla: University West , 2015, 44-58 p.Chapter in book (Refereed)
    Abstract [en]

    This article will contribute to the debate about regional development in peripheral areas by examining the social capital in 14 villages in a Danish municipality, and particularly the influence of social media on the social capital.Contrary to the current public discourse in Denmark on peripheral communities and how they are falling apart because of demographic changes, economic cut backs, and structural changes, this study did not find one single village, where the social capital seems to be in any imminent danger. The article also proposes a different perspective on the operationalization of social capital. Social capital is typically measured in big international values surveys based on the variables network, trust and reciprocity. However, this study is based on a qualitative research with interviews in 14 villages in a peripheral Danish municipality. This in depth research shows that when examining the social capital of communities, the most valuable parameter is to look at the most typical proxy for network: associations and in particular the character of these associations. They furthermore give an indication of the kind of social capital they are building and maintaining.The study also shows that we might have to extend the notion of network to include that of social media as this type of network gets increasingly more important. However, the study cannot conclude that the communities not using the social media have less social capital then the one who does, nor that they are disconnected from the citizens.

  • 27.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grunden, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Networking and e-government for local development: experiences gained by entrepreneurs in small enterprises in Sweden2016In: International Journal of Entrepreneurship and Small Business, ISSN 1476-1297, E-ISSN 1741-8054, Vol. 29, no 2, 154-175 p.Article in journal (Refereed)
    Abstract [en]

    This paper aims to analyse experiences gained by entrepreneurs in small enterprises located in a region undergoing structural change, focusing on networking and e-government for local development. The study is a further development of a study that focused on how municipalities supported entrepreneurship and destination development. In-depth qualitative interviews were made with twelve entrepreneurs from ten small enterprises. Based on a theoretical discussion of networking, e-government and social media marketing, the results indicate that networks and strategic networking were important in order to develop their enterprises, which also contributed to local development. The importance of initial face-to-face contacts in order to build business relationships in networks was stressed. The use of local e-government was hitherto limited to e-services for public procurement, the use of social media marketing was limited due to lack of time, competence and motivation for most of the entrepreneurs.

  • 28.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    A Study of Small Enterprises with Focus on Entrepreneurship and E-government in a Regional Development Context2014In: Uddevalla Symposium 2014. Geography of Growth. The Frequency, Nature and Consequences of Entrepreneurship and Innovation in Regions of Varying Density: Revised papers first presented at the 17th Uddevalla Symposium, 12-14 June, Uddevalla, Sweden. / [ed] Irene Bernhard, Trollhättan: Högskolan Väst , 2014, 165-183 p.Chapter in book (Other academic)
    Abstract [en]

    This paper aims to describe and analyse a sample of small enterprises located in a region undergoing structural change with focus on entrepreneurship and e-government and is a further development of a previous study that focused on how municipalities supported entrepreneurship and destination development. In this study the focus is extended to include small enterprises contributing to development of tourist destinations within the same region. In-depth qualitative interviews were made with twelve managers from ten small enterprises.

       Based on a theoretical discussion of entrepreneurship, e-government and regional development, the results indicate that networks and strategic networking were important for these small enterprises both in terms of developing the enterprise but also to develop entrepreneurship for regional development. The findings further indicate that municipal information, communication and competence development in order to support entrepreneurship and the development of small enterprises could be improved. The importance of face-to-face contacts was stressed. The use of local e-government was hitherto limited to e-services for public procurement. The entrepreneurs who used the e-services had mainly positive experiences, although despite the complexity of the e-services. The respondents did not ask for more municipal e-services, but that could be a consequence of their limited experience of the potential of local e-government. The use of social media among the enterprises was limited due to lack of time, competence and motivation for most of the enterprises, although the potential of social media for marketing was seen as extensive. A few of the respondents were on the other hand very skilled in their use of digital media, as a consequence of their professional knowledge and business orientation.

  • 29.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Lessons Learned from the Implementation of Contact Centers in Swedish Municipalities2013In: Proceedings of the 13th European Conference on e-Government: University of Insubria, Varese, Italy, 13-14 June 2013 / [ed] Elena Ferrari and Walter Castelnovo, Reading, 2013, 63-71 p.Conference paper (Refereed)
    Abstract [en]

    Abstract: Two case studies of the implementation of contact centers (CCs) in Swedish municipalities were compared and analyzed. The purpose of the article is to focus on lessons learned from the perspectives of the management and the employees in the organizations according to the MOA-model. The research method used was semi-structured qualitative interviews with different personnel categories in both municipalities. According to our findings the implementation strategies varied among the two cases. The strategies affected the pace of implementation, attitudes and motivation aspects and understanding of the implementation. The potential of using registered information as a source for planning and decision-making was not fully utilized in the municipal organizations, although some statistics were produced. In both cases there was a combination of formal and informal learning strategies and flexible co-operation among the employees in the CCs which contributed to continuous learning processes and a good, co-operative working climate. Some learning challenges for the handling officers at the back offices were to adapt to a more process-oriented organization. Initially, many handling officers at the back-office were afraid of losing their jobs and work tasks to CC, contributing to negative attitudes towards CC, and hampering the learning process in taking part in the implementation process. The establishment of a CC is a comprehensive organizational change process affecting the whole municipal administration. A challenge for the municipalities is to formulate relevant strategies and manage the implementation in order to involve all employees.

  • 30.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Municipal Support of Entrepreneurship and Business Development from an e-Government Perspective2013In: Uddevalla Symposium 2013 Innovation, High-Growth Entrepreneurship and Regional Development: Revised papers presented at the 16th Uddevalla Symposium 13-15 June, 2013, Kansas City, MO, USA / [ed] Irene Bernhard, Trollhättan: University West , 2013, 1, 177-193 p.Chapter in book (Refereed)
    Abstract [en]

    This paper aims to describe and analyze municipal support of entrepreneurship and business development from an e-government perspective. We analyze two Swedish municipalities and a local tourism company partly owned by the municipalities located in a region undergoing structural change, focusing on efforts of municipalities to develop digital services to support entrepreneurship and business development to promote local and regional development. The research method is based on case study methodology. The case studies are part of the research project “Maritime Inlands – past, present and future strengths” (Marifus) financed by Interregional European Union Regional Development Fund (Interrreg). Based on theoretical discussions of entrepreneurship and e-government theories, the analyses of the two case studies show substantial variations in how they supported entrepreneurship. The findings indicated that e-government services so far have under-used potential for the studied municipalities and the tourism company in order to support efficient communication and information towards the entrepreneurs and businesses aiming at local and regional development.

  • 31.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Towards Inclusive E-Government: The Development of Municipal Contact Centers in Sweden2013In: Developing E-Government Projects: Frameworks and Methodologies / [ed] Zaigham Mahmood, Hershey, PA: Information Science Reference, 2013, 1, 225-247 p.Chapter in book (Refereed)
    Abstract [en]

    In this chapter, five case studies of the implementation of contact centers in Swedish municipalities are described and discussed with a focus on inclusive e-government. The research methods used are mainly qualitative interviews with different categories of municipal personnel and also with some citizens. The main conclusions are that the implementation of contact centers contributes to increased accessibility of municipal services, even for those citizens who might have problems using Internet services. The study indicates and development towards increased equal treatment of citizens and a contribution to reducing problems related to the “digital divide.” Municipal services became more adapted to citizens’ needs by using citizen-centric methods and dialogue during the development process and in the daily work of the contact centers. The implementation of municipal contact centers can thus be seen as a step towards inclusive e-government, but there is still a need to go further in this direction.

  • 32.
    Bernhard, Irene
    et al.
    University West, Department of Economics and IT, Division of Media and Design.
    Grundén, Kerstin
    University West, Department of Economics and IT, Divison of Informatics.
    Value Creation of networks and networking for small enterprises and destination development2014In: The 23rd Nordic Symposium on Tourism and Hospitality Research: THE values of tourism / [ed] Budeanu, Adriana; Möckel, Marie & Gyimóthy, Szilvia, Köpenhamn, 2014, 81-82 p.Conference paper (Refereed)
    Abstract [en]

    Literature recognizes that networks and networking are vital for firm performance and enterprises of all sizes are joining international networks (Lechner & Dowling, 2003; Bernhard & Karlsson, 2014; Cesário & Noronha Vaz, 2014;). Further research claims that networking is an important business activity for entrepreneurs, especially important for small businesses during start-up, which can then contribute to the growth of the business and superior performance. The emerging information society challenges relations not only between public agencies such as municipalities and citizens but also small enterprises in many ways. Earlier research also claims that entrepreneurship is a key issue in destination development.

    This study aims to describe and analyze the value creation of networks for small enterprises and destination development. The enterprises are located in two municipalities in a region undergoing structural change, due to the closure of a big car plant. We will focus on the value creation of different forms of networks and networking such as face-to-face and digital-based networks. Further we focus on value creation related to different actors within the networks, such as the role of entrepreneurs, municipalities, customers and sub-contractors. Theories on entrepreneurship, e-government, social media and network are important for our study.

    The research method is based on case study methodology with use of qualitative in-depth interviews, observations and document studies. Twelve interviews were conducted with managers from ten small enterprises (defined as microenterprises according to European Commission (Ekonomifakta, 2014). We contacted the public managers at the business offices in each municipality and they selected a list of companies involved in destination development within their municipality. Two of the ten enterprises were chosen from the list made by the managers. The remaining eight were selected from the list of members of the tourism company’s website. The tourism company is partly owned by the two municipalities and managed by a non-profit association for tourism development. Each interview took about an hour and was recorded before transcribing. All interviews were conducted in autumn 2013 and were made together by the authors. The analysis was made by qualitative content analysis and done in two steps; first separately by each author, after which the analysis was discussed together. This was done in order to increase the validity of the analysis. Regarding some issues respondents have received follow-up questions in order to get further understanding.

    The main findings indicated that networks and municipal support were important for the small enterprises. The municipalities could for example support network building for destination development. The use of local e-government was hitherto limited to e-services for public procurement. The respondents did not ask for more municipal e-services, but that could be a consequence of their limited experience of the potential of local e-government.

    The respondents stressed the importance of face-to-face contacts for establishing and maintaining their networks. The use of social media among the enterprises was limited due to lack of time, competence and motivation for most of the enterprises, although the potential of social media for marketing was seen as extensive. A few of the respondents on the other hand were very skilled in their use of social media, as a consequence of their professional knowledge and business orientation. Strategic choices of networks and relevant competence to handle social contacts (both face-to-face and digitally) contributed to the value creation.

    This research provides insight into and deeper understanding of some important aspects that contribute to value creation for small enterprises and destination development.

  • 33.
    Bernheim, Bo-Göran
    University West, Department of Economics and IT, Divison of Informatics.
    Ett förslag till en metod för konceptuell modellering2015Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [sv]

    Vetenskapliga teorier och begreppsmodeller kan ses som representationer av kunskap om något fenomen. Teorier är alltid abstraktioner av ett fenomen, med syfte att; beskriva, förklara, förutse eller styra detta fenomen.

    I ett nummer av MIS Quarterly (2003 27(3) pp iii-xii), argumenterar Ron Weber (2003) för att forskare inom IS-domänen bör sträva efter bättre precision när man presenterar och diskuterar forskning och teorier.

    I den här uppsatsen analyseras Ron Webers artikel för att ta fram en konceptuell modell, en begreppsmodell, för vetenskapliga teorier.

    Syftet är att skapa en modell för vetenskapliga teorier som kan leda till bättre formalisering och tydliggörande av vetenskapliga teorier.

    Dessutom skapas en enhetlig och konsistent terminologi avseende de element (relationer mellan olika entiteter, dessas egenskaper, tillstånd och relaterade händelser) som kan ses som den minsta gemensamma nämnaren för att beskriva alla existerande fenomen. En instansiering av denna modell skulle kunna tjänstgöra som ett generiskt arkiv 1 för kunskap.

  • 34.
    Bramfors, Emanuel P
    University West, Department of Economics and IT, Divison of Informatics.
    Distansmöten i verksamheten: En fallstudie av distansmöten i Fyrbodals kommunalförbund2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of the essay is to investigate what experiences and views officials and management, within a public organization such as Fyrbodals Kommunalförbund, have regarding distance meetings. Another purpose of the study is to account for what factors the respondents consider important in order to improve the quality and efficiency of distance meetings. In this essay meeting culture, meeting tools and meeting management within Fyrbodals kommunalförbund are focused. I choose to do the research in this particular organization due to earlier experiences in it, which have motivated me to study it further.

    Case study, with the emphasis of qualitative studies, has been used as research method. I have had a qualitative approach in my essay, with aspects such as usability regarding technique and individuals' experiences and views of distance meetings as a main focus. The different methods used in this case study were semi structured interviews, studies of documents and literary studies. By partly using a few selected parameters of Unified Theory of Acceptance and Use of Technology, (UTAUT), usability regarding technique could be analyzed in an efficient manner. UTAUT is a theory based on eight other models for user acceptance of new technique. In my interviews, I was able to identify several issues, within the frame of usability. By using UTAUT, patterns and formations could be discerned. The results of the study show that distance meetings overall is something positive, due to the fact that they do not include travelling, can save money and because the distance meetings are efficient. The most important findings that affect efficiency as well as quality when using distance meetings were a clear, predetermined structure of the meeting using a trained chairman to lead them, and repetitive training of the communication tools.

  • 35.
    Brandes, Erika
    University West, Department of Economics and IT, Divison of Informatics.
    Det mobila arbetslivet: Beredskapsanalys och planering inför organisatorisk förändring2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Few studies have examined how mobile work processes can be integrated into organizations from a business-oriented perspective, and among organizations there’s a lack of long-term strategies, and understanding, for internal business mobility.

    This study examines how an organization can prepare itself for change towards a mobile work life. In order to do this a literature review and case study involving document studies and interviews at an organization with specifically developed methodologies were conducted.

    The results showed that the state of maturity is still relatively low, and there is a need to focus on developing a more thorough understanding of mobility, where challenges involve handling attitudes, organizational culture and leadership. Mobility-related needs involve task-oriented and social aspects, where different technological solutions were suggested to maintain the connections between individuals and the organization.

    There is also a need for more longitudinal studies due to the results showing how the significant changes occur over a longer period of time. An important part of the development of knowledge concerning mobility also involves learning from others’ examples, where this study is a contribution.

  • 36.
    Bäckman, Kjell
    University West, Department of Economics and IT, Divison of Informatics.
    Automatic fitness in generative jazz soloimprovisation2012In: EIMAS 2012 Conference Proceedings, Juiz de Fora, Brazil, 2012, 1-10 p.Conference paper (Refereed)
    Abstract [en]

    Recent work by the author has revealed the need for an automatic fitness function in the evolutionary algorithm

    for generation of jazz solos. A computer based automatic fitness function enables greater populations and a great

    number of generations within a manageable time. This paper describes how the automatic fitness function is

    implemented using score calculation based on specific events recognized in the solo line The evaluation function

    is based on the author’s solo analysis of 73 great masters’ solo characteristics and their techniques used for buildup

    of jazz solos.

  • 37.
    Bäckman, Kjell
    University West, Department of Economics and IT, Divison of Informatics.
    Evolutionary Jazz Improvisation: Jazz Harmony and Solo Improvisation Created by Means of Evolutionary Algorithms with Automatic Fitness2013In: Sport and Art, ISSN 2331-6233, Vol. 1, no 3, 67-74 p.Article in journal (Refereed)
    Abstract [en]

    This paper describes the Evolutionary Jazz Improvisation (EJI) system for creation of jazz harmony and jazz solo improvisations based on evolutionary algorithms with automatic evaluation. The evaluation function is implemented using score calculation based on specific events recognized in the chord progression and solo line, and alignment to different optimal intensity increase and relaxation curves. The evaluation function is based on the author’s solo analysis of 73 great masters’ solo characteristics and their techniques used for build-up of jazz solos. The results have been evaluated by our live jazz group and used in jam sessions, some of which have been recorded and made available for listening at the links given later.

  • 38.
    Bäckström, Albin
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Larsson, Anton
    University West, Department of Economics and IT, Divison of Informatics.
    Föräldrars upplevelser med webbsidan neonatalvard.se: En webbsida för prematurer och deras familjer under tiden de är i behov av vård2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to investigate and evaluate the parents’ experiences with the webpage neontalavard.se. It also aims to contribute with any suggestions for improvement to the webpage that arises during the study. The study applied method combination and triangulation to build up the results. Both quantitative and qualitative data collection methods was used. The quantitative data was collected from a survey and the qualitative was from interviews. An analysis model was created. The analysis model (UTAM) is a further development of TAM.  The results of the surveys and the interviews conducted are presented in the same section. It is done to put words on the numbers by weaving the questionnaire and quotes from the interviews. It results in a greater understanding why someone felt like they did. The analysis was conducted on the basis of the analysis model, UTAM, indicating that the idea is good and the need for a webpage as this is great. But the parents feel that the health care staff are not sufficiently committed to experience the benefit of the webpage. This study shows that the parents’ want better and greater commitment from the health care staff. They also thought it was a good idea and they felt the need for the webpage was great but that is wasn’t necessary this webpage that was the solution. 

  • 39.
    Cederlund, Jonas
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Grahl, Mathias
    University West, Department of Economics and IT, Divison of Informatics.
    Native- vs webbapplikation i Sverige: Vilka för- och nackdelar ser svenska applikationsföretag på native- kontra webbapplikation och vad har de för behov av offlinefunktionalitet i webbapplikationer?2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Since Apple launched their first iPhone that introduced applications inside mobile phones, it has become a growing trend to create applications for every possible purpose. From the beginning, when applications grew popular, they were developed using a native language as a foundation, but today you can develop applications in many different ways. So how does development look in Swedish application companies? Do they use native- or web applications, and what differences do they see between native- and web applications? In the meantime, web applications have evolved and become more advanced to a degree where they have started to replace desktop applications and use complex business logic. The browser was not originally supposed to be the software platform it has become today and web technology is having problems keeping up with the pace of the needs.

    The biggest difference between web applications and desktop applications or native applications is currently offline availability as a consequence of web applications not being installed like regular applications. Based on a request from a company that is developing web applications, this survey has with the help of a group interview and questionnaires taken a deeper look as to what the need is for offline availability and what possibilities there are. The results show that the companies surveyed view native applications as more responsive and better suited for processor and graphics intensive tasks while web apps are considered advantageous due to its cross-platform nature.The survey shows that there is a certain need for offline functionality among the companies but it is complicated to implement. Ready-made solutions and strategies for offline functionality can be applied to web applications.

  • 40.
    Chaath, Hiba
    University West, Department of Economics and IT, Divison of Informatics.
    The emergence of a new profession: The knowledge base for integration workers in civic orientation2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Sweden has been a target for immigrants since the Second World War. However, in the last few years a huge number of immigrants had moved to Sweden. To integrate the new immigrants fast in the society, Sweden has updated the integration policy. One of the changes in the integration policy is to offer a mandatory course about the Swedish society for immigrants, called civic orientation course. The course is conducted in the immigrants' mother tongue which increases the recruitment demands for integration workers who master two languages (Swedish and immigrants' mother language) and have a pedagogical knowledge. Integration workers teach immigrants with different backgrounds, ages, and educational level. In addition, the demands for such a job have a dynamic nature that depends on the immigrants' need of the course. This study is an exploratory research that aims to investigate the knowledge and skills for the integration workers and the organization's role in developing the integration workers' competence. This research is carried out by comparing two case studies in Trollhattan introduction centrum and Gothenburg integration centrum. The data were collected using in-depth semi-structured interviews; eight interviews were held in Gothenburg integration centrum and two in Trollhattan introduction centrum. The interviews were analyzed using a qualitative content analysis method. The results showed that integration workers have different backgrounds and expertise and they integrate their previous experiences into their job. There is an agreement on some certain skills as classroom management, conflicts handling and dialogue activation. The integration organizations offer different activities to develop the knowledge of the integration workers. However, the organizations under the study face challenges in benefiting from the integration workers' individual knowledge and activating sharing knowledge inside and outside the organization. A cooperative knowledge creation model for the integration organizations is suggested to enhance the knowledge management process and push for establishing a shared knowledge base for the field of integration work in civic orientation. Wiki is suggested as a mean for implementing the cooperative knowledge creation model. Wiki is a collaborative tool that can stimulate the knowledge creation and enable knowledge sharing at both individual and organizational levels. Moreover, it can enhance the organizations' collaboration. Thus, it can direct the integration organizations towards standardization in course's design and the development of the integration work field.

  • 41.
    Collin, Hans
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Maslovski, Andrej
    University West, Department of Economics and IT, Divison of Informatics.
    Mobilapplikation som överfallslarm: vid hot och våld inom offentliga verksamheter2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction: The tragic incident that occurred at the school Kronan in Trollhättan ended up with four people being killed intentionally. In situations like this it goes quickly and it is therefore important to quickly inform the environment to minimize the risk that many will be injured. The purpose of the study is to investigate whether a mobile application can be useful as a panic alarm in the public sector.

    Method: The approach has been to carry out a qualitative study to gain knowledge about if a mobile application is useful as a panic alarm. Data collection was performed through interviews and focus group interviews. In order to measure the user experience of using a mobile application as panic alarm we developed a prototype that the respondents got to test. Perceived usefulness is influenced by perceived ease of use; therefore we placed great emphasis on designing a usable interface. To develop a usable user interface we used Nielsen's ten rules; later the user interface was evaluated with the respondents.Theory: In order to answer the research question we have used the Technology Acceptance Model 2. The model makes it possible to measure how a mobile application will be accepted and used by two basic factors, perceived usefulness and perceived ease of use. Nielsen’s heuristic consists of ten rules, which have been applied to design and evaluate the user interface.

    Result: The result presents the empirical data collection that has been thematised based on TAM2. It appeared that a mobile application as panic alarm is considered useful. The application is considered useful as an information channel to alert staff at the workplace in an emergency situation, but also so the co-workers can quickly get help from each other. It appeared that the safety and security at the workplace increases with such an application. Conclusion: Staff in the public sector believes that a mobile application is useful as a panic alarm when threat and violence occur. The application is particularly useful as an information channel to quickly distribute information with a SMS to staff at the workplace, but also so co-workers can be able to help each other in an emergency situation. The prototype was perceived as user friendly; it was clear how the prototype worked and the functions were easy to use. The prototype fulfills a need that exists today because there are no similar alarms used in the public sector today.

  • 42.
    Cukur, Adnan
    University West, Department of Economics and IT, Divison of Informatics.
    Utvärdering av SF.se utifrån användbarhetsaspekter: En användarundersökning av SF.se2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    More and more businesses choose to be available online. A website with high usability can lead a way to endless possibilities. A loss of a market that consists of six million potential customers is what awaits businesses that choose to not sell their products online. This is why usability online is important. Usability can be measured with five attributes, learnability, efficiency, memorability, errors and satisfaction. To make sure that these attributes are as high as possible, a developer can make use of techniques that improves a sites usability. A website with high usability will lead to an increase of the websites sales.

    This studys' purpose has been to research about how the users of SF.se experience the usability on the website. An interview has been conducted with five respondents that have answered questions about their background, they have done simple tasks on the website and they have been asked general questions about the websites usability. The data retrieved from the research was analyzed and a conclusion was drawn. The research showed that the website had a high degree of satisfaction, but a couple of usability problems that affect the users' efficiency. The usability can be improved particularly on the part of the website that handles upcoming movies. The information about upcoming movies was insufficient and difficult to find, this lowers the users' efficiency and reflects upon the whole usability aspect of the website.

  • 43.
    Cukur, Adnan
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Ann
    University West, Department of Economics and IT, Divison of Informatics.
    Adoption of ERP system for operations management in SMEs2016In: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016 / [ed] Pareto, Lena, Svensson, Lars, Lundin, Johan, Lundh Snis, Ulrika Lundh Snis, 2016, 1-10 p.Conference paper (Other academic)
    Abstract [en]

    The fast development of the IT in the society of today has led to that more SMEs rely on ERP systems. Especially, IT has facilitated the management of the flow of goods within and between organizations and have made lead times more effective and also have increased the overview of the flow of goods. This will help SMEs obtain a competitive advantage. The aim of this paper is analyze the factors influencing SMEs adoption of ERP systems. A qualitative case study is conducted within a company which both is engaged in manufacturing and project work. The company runs service projects for its customers and at the same time they produce articles both for sale and for use within the service projects. An ERP system can also serve as an overall system for the administration, the production and inventory management in the company. However, there are important factors to take into account in the adoption phase, related to the technological infrastructure, the organizational challenges as well as environmental relations in order to decide on an implementation on an ERP system. It is of a critical importance that the SME really change their routines in order to follow the processes implemented in the ERP system. Otherwise, the company runs the risk to be stuck in its previous and ineffective inventory management processes, regardless of investments in the ERP system and the technological infrastructure.

  • 44.
    Davoud, Ivan
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Khadem Haghighi, Sam
    University West, Department of Economics and IT, Divison of Informatics.
    Att bättra på användarupplevelse: En fallstudie på Högskolan Västs nylanserade webbplats användbarhet2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    There are today few websites that can fully meet a user's requirement. A reason for this could be because you either do not know your target audience enough or that you try to make your business cost-effective. University West has recently relaunched their website. The response from the target audience, the university students, was negative, but unclear. This study has researched how the existing students are experiencing the new website from a usability perspective. To collect empirical data, a questionnaire was sent out to the students. 230 students responded and answered the questionnaire. The results were later categorized in categories that should be improved, from the students view of point. The empirical data was then transformed into usability requirements which in turn was applied into a prototype. The approach of this study did conclude on a few usability aspects that needs to be re-worked to satisfy the users. Among other things navigation, efficiency and appearance.

  • 45.
    De Castro Emerick, Agatha
    University West, Department of Economics and IT, Divison of Informatics.
    Utveckling av e-tjänster med hjälp av processbaserad verksamhetsutveckling ur medarbetarnas perspektiv2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The Swedish government requires municipalities to provide their services via new channels. These requirements come from an EU directive. What is expected from municipalities is that they provide their services electronically, so called e-services. The municipalities have different ways of developing e-services. The city of Trollhättan uses processes to develop eservices, through process-based business development. This means that employees in addition to dealing with a new information system also sometimes need to participate in an organizational change. Literature studies show that research about municipal e-services has grown while researchers have spent less time researching on how e-services affects the public administration work. There is a growing interest in how the change affects the individual employee's daily work. The purpose of this study is to gain knowledge about the experiences of the employees involved, partly by the way in which different e-services are created, and how these affects and changes the working situation of the employees. In order to fulfill the purpose of the study, a qualitative approach was chosen. The survey is based on four deep interviews with employees from the city of Trollhättan. E-service development through a process-based business development is perceived as complex, instructive and constructive. It leads to a transition from an individual perception to a holistic view of the organization, which means greater understanding of the employee's own work in conjunction with the goals of the organization. The effects that have been found with the introduction of e-services are a more efficient way of working that leads to easier handling of incoming cases and better control over them; Time saving where manual work is replaced by direct communication computer to computer and an increased workload when e-services are not the primary application method.

  • 46.
    Dervisevic, Amel
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Talos, Robert
    University West, Department of Economics and IT, Divison of Informatics.
    Användaracceptans av videokonferensteknik för samordnad vårdplanering i primärvården: en kvantitativ studie grundad på UTAUT-modellen2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Västra Götaland (VGR) began in the 2000s to introduce an alternative form of meeting, meeting remotely via video, for coordinated care planning at hospital discharge in the region. Hospitals and local authorities have started to use the technology and the format of the meetings but regardless access to materials and training to primary care have a low degree of use. The purpose of this study was to determine the factors that influence the intention to use remote meetings via video technology in primary care. The research question for the study is, what factors affect health professionals' intention to use remote meetings via video in primary care? To find out which factors affect health professionals the study has been based on user acceptance theory called Unified Theory of Acceptance and Use of Technology (UTAUT). The study uses a quantitative approach with web surveys as a tool for data collection because it is best suited with the theory UTAUT. Based on data collected from web questionnaires a result was produced in the Statistical Package for Social Sciences (SPSS) by displaying descriptive statistics and perform a correlation analysis and regression analysis. The result shows that the factors that influence the intention to use the video technology is Performance Expectancy, Effort Expectancy and Social Influence. Beyond that the results show that Faciltitating Conditions have a direct impact on the Use Behavior.

  • 47.
    Ekblad, Lovisa
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Findley, Hannah
    University West, Department of Economics and IT, Divison of Informatics.
    Sociala mediers roll i centrumutveckling: Kommunikation mellan Trollhättans Stad och dess invånare2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Urban development is a part of a municipality’s responsibility in offering its citizens a good living environment. A crucial aspect for a municipality to succeed with urban development is to include the needs and opinions of its citizens. Social media, as a part of e-government, can be used to increase involvement and participation from citizens in a municipality's work with urban development. When the public sector uses social media, they need to actively encourage communication with citizens to be able to understand and ascertain their needs and opinions and not only use social media to distribute information. The purpose of this study was to understand how large municipalities in Sweden work with social media to increase involvement and participation from citizens and how social media can promote urban development. The study was conducted with a qualitative approach using mixed methods. The findings of the study show that the participating municipality primarily uses social media to distribute information about cultural and entertainment events, which is also what the citizens of this municipality are requesting. Social media is not used to ascertain the opinions and suggestions from citizens, however social media is used to advertise occasions when citizens are invited to participate and influence the work with urban development. Municipalities need to develop common strategies and definitions when working with social media to facilitate their work and to provide their citizens with a better understanding of what they can expect from the municipalities social media accounts.  

  • 48.
    Ekerum, Tommy
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Larsson, Anna
    University West, Department of Economics and IT, Divison of Informatics.
    "Processverkstan": Forum för kommunal e-tjänstutveckling2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study investigates the start of a project on the department for IT in Sotenäs, Munkedal and Lysekil municipalities and on the department handling establishments of businesses in Lysekil. The aim of the study is to describe the startup of process mapping and e-service development in municipal organisation. The focus lies on the early stages and from an internal perspective. On the department for IT, they have just started working with e-service development. Before that there had not been much development of e-services in Lysekil municipality. They have formed a concept which they call "Processverkstan". In this format the different departments of the municipalities are able to get help from the department of IT, who has initialized this, and who will also lead the work. People from departments together with people from department of IT will in workshops be able to draw a process map for the area that is covered by the e-service. The tool that is used is a computer program by the name of Barium Live.

    The study is a qualitative study, performed as a case study. Semi-structured interviews and observations are used to collect data. Theories used are e-services, stakeholders for e-services and process mapping.

    The results from the study show that different stakeholders have cooperated to develop the e-service. The end user has not participated, and the respondents wish to involve the end user in the process of e-service development. They have had a clear focus on why the work is being done - to make the communication between the municipality and the citizen easier when they want to apply for establishment of a business in Lysekil. This has been done with process mapping as a foundation. This means that as you are developing an e-service that is supposed to be of use to the citizen, you are at the same time able to accomplish an activity development. The cooperation has been characterised by engagement, participation and a clear focus on use for the citizen.

  • 49.
    Eklund, Matilda
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Tavakoli Banizi, Farrokh
    University West, Department of Economics and IT, Divison of Informatics.
    Att aktivera mottagaren: en kvalitativ studie av interaktion mellan bild, mottagare och kontext ur ett marknadsföringsperspektiv2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A large part of today's advertising is avoided by consumers who are tired of the endless amount of advertising out there. It makes it difficult for advertising creators to be seen and be able to attract the attention of the target market, which has led to the appearance of the phenomenon interactive advertising. Through the active contribution that the method offers, the advertising becomes more personal and creates a closer connection between transmitter and recipient. A similar but more intrusive method that utilizes the environment like interactive advertising is called guerilla marketing. The purpose of the study is to examine how an effective message can be conveyed within guerilla marketing and interactive advertising through interaction with the two concepts of context and the Zeigarnik effect.

    The methods used in the study are interviews with six informants and document analysis of four representative images illustrating how guerilla and interactive advertising might look like. The study shows that the Zeigarnik effect is used in marketing without advertising creators being aware of it, for instance in terms of the creative circle. It is all about leaving the final piece for the recipient to fill in on their own. The study also shows that a combination of humor and the Zeigarnik effect can increase the advertising effectiveness as humor seems to be desirable for recipients and contribute to higher engagement. Recipients' activities by the advertising image is, according to the study, affected by the social context as personality and the temporary company influences choices and attitude. Finally, the study suggests that guerilla and interactive advertising which utilizes active participation may benefit companies in both short and long term.

  • 50.
    Ekman, Karin
    et al.
    Department of Applied IT, Chalmers University of Technology.
    Lundin, Johan
    Department of Applied IT, University of Gothenburg Sweden.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Attitudes towards IT and use of LMS in Teacher Education: A Swedish case study2015In: Proceedings of Society for Information Technology & Teacher Education International Conference, Mar 02, 2015 in Las Vegas, NV, United States / [ed] David Slykhuis; Gary Marks, Chesapeake, VA, 2015, 900-906 p.Conference paper (Refereed)
    Abstract [en]

    In this paper we explore the relation between attitude and use of a university-wide Learning Management System (LMS) among faculty members engaged in teacher education at a large Swedish University. We compare the findings with a control group of educators from the same university, not involved in teacher education. The results reveal that all teachers fail to provide evidence for a correlation between attitude and use, which contest established assumptions in, for instance, the technology acceptance model (TAM). Still we can detect significant differences between teacher educators and other faculty members: Teacher educators are more positive to the potential for IT in general (p<0.1), and in particular more positive to (i) how IT develop their pedagogy, and (ii) that time spent on communicating with students through IT is time well spent. Furthermore, teacher educators use the LMS significantly more frequently, and with a wider scope of used functionality compared to other faculty.

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