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  • 1.
    Svensson, Ann
    University West, Department of Economics and IT, Divison of Informatics.
    The Use of Information Systems in Professional Healthcare Work Practices2014In: International Journal of Sociotechnology and Knowledge Development (IJSKD), ISSN 1941-6253, E-ISSN 1941-6261, Vol. 6, no 1, p. 51-64Article in journal (Refereed)
    Abstract [en]

    Over the last decades, organisations have increasingly been more knowledge intensive and professional. Professional work generally has certain specific properties related to its working context. In this paper, a case study conducted within emergency healthcare, in which professional groups like for example physicians and nurses were the objects of study, will be presented. This paper explores different characteristics of these professions in the time and life critical work practice performed within emergency healthcare. The aim of this paper is partly to analyse specific characteristics of the healthcare professions and their use of information systems, partly to identify the implications and challenges that the professions face while using information systems. Characteristics related to a certain healthcare profession can be seen as having an impact on its professionals' attitudes and use of information systems, both on an individual and on a collective level. Some challenges in the use of information systems can also be due to how the development of the system and implementation processes are organised.

  • 2.
    Winman, Thomas
    University West, Department of Social and Behavioural Studies, Division of Social Pedagogy and Sociology.
    Artifacts at Work: Internship, Learning and Technology2014In: International Journal of Sociotechnology and Knowledge Development (IJSKD), ISSN 1941-6253, E-ISSN 1941-6261, Vol. 6, no 2, p. 53-66Article in journal (Refereed)
    Abstract [en]

    This study focuses on nursing students' internships and how the students are handling the tension created by expectations and dilemmas when using medical records (MRs) in practice. The overall aim of this study is to develop knowledge about what is required by nursing students in order to coordinate and sustain knowledge through the use of MRs. The theoretical approach to learning that has been adopted implies that learning takes place in social activities, and empirically this means that the study of learning and professional knowledge is a matter of studying activities where, for example, technologies are put into practical use, where experience and knowledge are brought to life. The data consists of observations of five nursing students during their second year in nursing school, interviews and ten video-recordings from shift reports. The result shows that nursing students regularly use MRs as a source of information and that they are struggling with transforming that information into action-oriented knowledge. The conclusion is that information systems such as MRs need to be understood and defined by teachers as materials and devices created or adapted to solving practical problems, and should be treated thereafter. Providers of education need to take into account the different types of intellectual or practical knowledge that professionals like nurses are expected to have, where the use of technology cannot be separated from, but need to be integrated into other aspects of knowledge.

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