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  • 1.
    Svensson, Ann
    University West, School of Business, Economics and IT, Divison of Informatics.
    A New Leadership and its Implications on Professions2014In: International Journal of Complexity in Leadership and Management, ISSN 1759-0256, E-ISSN 1759-0264, Vol. 2, no 4, p. 293-312Article in journal (Refereed)
    Abstract [en]

    Organisations have become more knowledge-intensive and professional during the last decades. Professional work generally has certain specific properties related to its working context. For this study, two different case studies have been conducted within two different types of professions; aircraft maintenance and emergency healthcare, each respectively belonging to two distinct categories of professions: T(hing)- and L(ife)-professions. This paper analyses the importance of management and organisation for the use of information systems within T and L-professions. The aim of this paper is to highlight the specific characteristics for the two different types of professions, T and L, and how they are affected by the organisation and management. A further objective is to derive general challenges regarding professionals' use of information systems, related to the way of managing and organising the professional complex work. Finally, a new leadership for professional organisations is suggested and its implications are discussed.

  • 2.
    Svensson, Ann
    University West, Department of Economics and IT, Divison of Informatics.
    Professional Knowledge Sharing in Aircraft Maintenance: A New Complex in Dynamics2011In: International Journal of Complexity in Leadership and Management, ISSN 1759-0256, E-ISSN 1759-0264, ISSN 1759-0256, Vol. 1, no 4, p. 322-338Article in journal (Refereed)
    Abstract [en]

    Aircraft maintenance can be described as a complex and interactive technical system. The ever increasing complex system of aircraft maintenance places much greater demands on the professionals carrying out this work including the leadership and management roles. This ethnographical study analyses this complex and intelligent aircraft maintenance work. Sharing of professional knowledge is of vital importance enhancing the innovative and creative work done in this domain. The aim of this paper is to highlight the challenges for the leadership and the management teams to effectively link complexity to the highly collective human intelligence that flourishes in this military domain. The challenges will be based on the empirical findings showing how the intrinsic leadership, collective intelligence and social dimensions such as cooperation, professional knowledge and management skills are played out within the communities of aircraft maintenance.

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