Our thesis work is focusing on usage of wireless technologies in post delivery systems. The technologies that we will investigate are RFID and NFC, we want to present the advantages and disadvantages of both technologies in this development process. We will do that, because of cost measures for the end users. This paper will not include prices for devices and assembling due to huge amount of possibilities. Work will be based on the statistic of the question if the customers want to have NFC based post boxes and those functions that will be available to customers to make it easier and more comfortable to use smart post boxes and which security issues they may cause.

To promote new technology that will replace an already used one, we will need to convince customers that the change will be worth of making. We will also spend time to figure out how it would be best to make it work for both customers and post companies. We will prove why were most suitable to manage post boxes.

This document contains information about users' needs and their expectations from the company who would develop it. Surveys that are included in this project are showing clear view to customers requirement. Futhermore this report includes system vision and design how system can be created.