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Att prestera mera?: En sambandsstudie kring organisationsidentifikation och organizational citizenship behavior inom bemanningsbranschen
University West, Department of Social and Behavioural Studies, Division of Psychology and Organisation Studies.
University West, Department of Social and Behavioural Studies, Division of Psychology and Organisation Studies.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
To perform better? : A correlation study of organizational identification and organizational citizenship behavior in the staffing industry (English)
Abstract [sv]

Syftet med studien var att undersöka samband mellan variablerna organisationsidentifikation, organizational citizenship behavior, upplevd organisatorisk prestige och anställningstid. Variablerna undersöktes dels för att seom deltagarnas identifikation med den aktuella organisationen har ett samband med anställningstid och upplevd organisatorisk prestige, samt i vilken grad deltagarna väljer att prestera utöver rollförväntan. Sambandsstudien utfördes på ett serviceföretag i Trollhättan, inom affärsområdet bemanning och rekrytering. Totalt tillfrågades 90 kollektivanställda medarbetare verksamma inom lager/logistik samt tillverkningsindustrin. Svarfrekvensen blev låg då endast 29 deltog. Deltagarnas ålder varierade mellan 20 och 57 år (M=37) och den genomsnittliga anställningstiden var 14 månader. Studien genomfördes med kvantitativ metod,med hjälp av en enkät uppbyggd av tre delar som mätte grad av organisationsidentifikation, grad av organizational citizenship behavior samt upplevd organisatorisk prestige. Mael scale, OCB-scale, Mael's perceived organizational prestige scale användes för att mäta de tre variablerna. Resultatet visade svaga samband mellan organisationsidentifikation och organizational citizenship behavior samt organisationsidentifikation och upplevd organisatorisk prestige. Dock var dessa samband inte statistiskt signifikanta. Det gick inte att utläsa statistiskt signifikanta samband mellan anställningstid och organisationsidentifikation. Resultatet visade dock ett starkt statistiskt signifikant samband mellan variablerna organizational citizenship behavior och anställningstid. De variabler som använts i studien har uppnått god reliabilitet med alfavärden från .71, dock inte upplevd organisatorisk prestige som hade ett alfavärde på .45. Framtida forskning bör fokusera på att vidare undersöka identifikationens betydelse för bemanningsbranschen med dess triangulära relation mellan konsult, bemanningsföretag och kundföretag.

Abstract [en]

The purpose of this study was to investigate the relationship between the variables organizational identification, organizational citizenship behavior, perceived organizational prestige and seniority. The variables were examined partly to see if participants' identification with the organization is linked to seniority and perceived organizational prestige, and the degree to which participants choose to perform beyond role expectations. The correlation study was performed at a service company in Trollhattan, in the business area staffing and recruitment.90 bluecollar employees working in warehouse/ logistics and manufacturing were asked to participate in the study. Response frequency was low, since only 29 attended. The participants' ages ranged between 20 and 57 years old (M = 37) and the averagelength of seniority was 14 months. The study was conducted using a quantitative method, using a questionnaire made up of three parts, which measured the degree of organizational identification, degree of organizational citizenship behavior and perceived organizational prestige. The Mael Scale, OCB–scale, and Mael's perceived organizational prestige scale were used to measure the three variables.The results showed weak correlations between organizational identification and organizational citizenship behavior, and organizational identification and perceived organizational prestige. However, these correlations were not statistically significant. The study could not infer statistically significant correlations between seniority and organizational identification. The results showed a highly statistically significant relationship between the variables organizational citizenship behavior and seniority. The variables used in the study had good reliability with an alphavalue of .71, however, perceived organizational prestige had an alpha value of .45.Future research should focus on to further investigate the importance of identification for the staffing industry, with its triangular relationship between the consultant, staffing agencies and client companies.

Place, publisher, year, edition, pages
2014. , p. 22
Keywords [en]
social identification, organizational identification, organizational citizenship behavior, percieved organizational prestige
Keywords [sv]
social identifikation, organisationsidentifikation, organizational citizenship behavior, upplevd organisatorisk prestige
National Category
Psychology
Identifiers
URN: urn:nbn:se:hv:diva-8393Local ID: EXM500OAI: oai:DiVA.org:hv-8393DiVA, id: diva2:858978
Subject / course
Psychology
Educational program
Personalvetarprogrammet
Supervisors
Examiners
Available from: 2015-10-06 Created: 2015-10-05 Last updated: 2015-10-06Bibliographically approved

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