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Incentives for Inclusive e-Government: The Implementation of Contact Centers in Swedish Municipalities
Bernhard, Irene
University West, Department of Economics and IT, Division of Media and Design.
(LINA)
ORCID iD:
0000-0002-2118-2152
2015 (English)
In:
Digital Solutions for Contemporary Democracy and Government / [ed] Bwalya, Kelvin Joseph & Mutula, Stephen, IGI Global, 2015, 1, p. 304-327
Chapter in book (Refereed)
Place, publisher, year, edition, pages
IGI Global, 2015, 1. p. 304-327
Keywords [en]
Inclusive e-government, contact centers
National Category
Other Engineering and Technologies Public Administration Studies
Research subject
SOCIAL SCIENCE, Public administration; SOCIAL SCIENCE, Informatics
Identifiers
URN:
urn:nbn:se:hv:diva-7587
DOI:
10.4018/978-1-4666-8430-0.ch016
ISBN:
9781466684300 (print)
ISBN:
1466684305 (print)
ISBN:
9781466684317 (print)
OAI: oai:DiVA.org:hv-7587
DiVA, id:
diva2:810549
Available from:
2015-05-07
Created:
2015-05-07
Last updated:
2025-02-21
Bibliographically approved
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IGI-Global
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Bernhard, Irene
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ieee
modern-language-association-8th-edition
vancouver
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apa
ieee
modern-language-association-8th-edition
vancouver
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de-DE
en-GB
en-US
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