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Commitment till förändring: En kvantitativ studie utförd vid GKN Aerospace
University West, Department of Social and Behavioural Studies, Division of Psychology and Organisation Studies.
University West, Department of Social and Behavioural Studies, Division of Psychology and Organisation Studies.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Commitment to change : A quantitative study conducted at GKN Aerospace (English)
Abstract [sv]

Den ekonomiska verkligheten kräver att organisationer hela tiden anpassar sig för att hänga med i konkurrensen. En sådan anpassning som används av organisationer är lean-production. Studien har utförts på Guest Keen och Nettlefolds, GKN Aerospace, i Trollhättan där de vid undersökningens genomförande genomgick en förändringsprocess för att implementera lean-production. Studiens perspektiv för att undersöka förändringsarbetet var commitment-till-förändring med hjälp av Three component model (TCM). Frågeställningarna besvarades med hjälp av enkätunderundersökningar. Fyra grupper, totalt 59 deltagare, med varierande erfarenhet av lean-production undersöktes med hjälp av självskattningsenkäter. Deltagarna var kollektivanställda i åldrarna mellan 18 till 65, och arbetserfarenhet mellan 0 till över 20 år inom GKN Aerospace. Data från enkäterna analyserades med regressionsanalyser samt t-test. Studien visade att träning påverkade deltagarnas affective och normative commitment. En av slutsatserna som drogs var att deltagarnas nivåer av commitment hade ett positivt samband med deras självskattade beteende. En annan slutsats var att träning ökar deltagares pliktkänsla gentemot organisationen i sammanhang med förändringsarbetet samt deras känslomässiga engagemang i förändringsarbetet. Kulturella skillnader påverkade jämförbarheten av regressionsanalyserna med tidigare forskning vilket gjorde det problematisk att dra konkreta slutsatser. Studien kan bidra med en inblick i hur beteende påverkas av förändringsprocesser samt hur träning kan påverka individers inställning till förändring.

Abstract [en]

Today's economic reality requires organizations to constantly adapt to keep up with the competition. One such adaptation used by organizations is lean-production. This study was conducted at

Guest Keen and Nettlefolds, GKN Aerospace, in Trollhättan, where they at the time of the study underwent a process of change to implement lean-production. The study's perspective to examine the change process was commitment-to-change with the help of the Three component model (TCM). The problem statements were answered using questionnaires. Four groups, a total of 59 participants, with varying age and experience of lean-production were investigated using self-assessment questionnaires. The majority of the participants were blue-collar men between the ages of 18 to 65, further on they had working experience between 0 years to over 20 years within GKN Aerospace. The questionnaires were analyzed using regression analysis and t-test. The result of the study also showed that the training opportunity increased the participants' affective and normative commitment. One conclusion was that the participants' levels of commitment were positively affected by their self-valuated behavior. Another conclusion was that training increases the participants' sense of obligation to the organization in relation to change

, hence their efforts to enforce the change as well as their emotional involvement in the change process. Cultural differences affect the comparability of the regression with previous research which made it problematic to draw concrete conclusions. The study can provide insight into how behavior is affected by change and how training can affect individuals' attitude to change.

Place, publisher, year, edition, pages
2015. , 26 p.
Keyword [en]
Commitment, discretionary behavior, focal behavior, three component model, change, training, lean-production
Keyword [sv]
Commitment, discretionary behavior, focal behavior, three component model, förändring, träning, lean-production
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hv:diva-7533Local ID: EXC566OAI: oai:DiVA.org:hv-7533DiVA: diva2:805758
Subject / course
Occupational & organizational psychology
Educational program
Human factor
Supervisors
Examiners
Available from: 2015-04-21 Created: 2015-04-16 Last updated: 2015-04-21Bibliographically approved

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