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Entrepreneurial learning for quality and innovation: A study in the wellness industry
University West, Department of Engineering Science, Division of Process and Product Development. (LINA)ORCID iD: 0000-0001-5545-5457
University West, Department of Economics and IT, Division of Business Administration. (LINA)ORCID iD: 0000-0003-3310-305X
2012 (English)In: Proceedings of the 7th European Conference on Innovation and Entrepreneurship Escola Superior de Gestão e Tecnologia Instituto Politécnico de Santarém Portugal 20-21 September 2012 / [ed] Dr. Carla Vivas and Dr. Fernando Lucas, Reading: Academic Publishing International, 2012, p. 413-419Conference paper, Published paper (Refereed)
Abstract [en]

The purpose of the study presented in this paper is to explore the relationship between entrepreneurial learning, innovation and quality management in the wellness industry. The theoretical framework is based on theories from quality management, organisational learning and entrepreneurship. An empirical study involving seven spa-hotels has been carried out. In-depth interviews were conducted with managers of the companies. The results indicate that innovation in the sector is closely connected to branding and that quality management largely consists of quality control of existing services. Thus, the connection between quality management and innovation is weak. Nevertheless, a network exists that might have a possibility of evolving into a learning network.

Place, publisher, year, edition, pages
Reading: Academic Publishing International, 2012. p. 413-419
Keywords [en]
Entrepreneurship, learning, innovation, quality management, wellness
National Category
Business Administration
Research subject
ENGINEERING, Quality management; SOCIAL SCIENCE, Business administration
Identifiers
URN: urn:nbn:se:hv:diva-4933ISBN: 978-1-908272-66-9 (print)ISBN: 978-1-908272-68-3 (print)OAI: oai:DiVA.org:hv-4933DiVA, id: diva2:580468
Conference
7th European Conference on Innovation and Entrepreneurship, ECIE
Available from: 2012-12-21 Created: 2012-12-21 Last updated: 2015-06-24Bibliographically approved

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Lagrosen, YvonneLagrosen, Stefan

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