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A quality registers impact on community nurses' in end-of-life care: a grounded theory study
Primary Health Care Research, Development and Education Centre and County Administration of West Sweden, Vänersborg.
Department Research and Development, NU-Hospital Organisation, Uddevalla.
University West, Department of Nursing, Health and Culture, Division of Nursing. (LINA)ORCID iD: 0000-0003-0305-8649
2012 (English)In: Journal of Nursing Management, ISSN 0966-0429, E-ISSN 1365-2834, Vol. 20, no 2, p. 206-214Article in journal (Refereed) Published
Abstract [en]

Aim The aim of the study was to identify the impact of a quality register in end-of-life-care, from community nurses' perspective. Background There is a lack of knowledge about the impact of such a register in end-of-life care. Method Data were collected by means of focus group interviews with a total of 12 nurses, from two communities in the western part of Sweden. Data analysis was based on grounded theory. Result Feedback is the core category that influences all other processes. Two main categories emerged: 'Becoming aware of' and 'Acting accordingly'. These influenced the nurses and led to improved quality of care. Conclusion A quality register gives the users (nurses) feedback on the care provided, which starts a process of change. Implications for nursing management The value of working with a quality register as a feedback system can be applicable to all professions working with quality assurance. The experiences will increase the motivation and understanding the value of using quality registers as a tool for enhanced quality. Further, nurse managers can use such a register as a feedback system, not only as a motivating tool when implementing a quality register, but in the evaluation of its outcomes. © 2012 Blackwell Publishing Ltd.

Place, publisher, year, edition, pages
2012. Vol. 20, no 2, p. 206-214
Keywords [en]
End-of-life care, Feedback, Grounded theory, Quality assurance, Quality register
National Category
Nursing
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science
Identifiers
URN: urn:nbn:se:hv:diva-4520DOI: 10.1111/j.1365-2834.2011.01376.xISI: 000300934600008Scopus ID: 2-s2.0-84857783684OAI: oai:DiVA.org:hv-4520DiVA, id: diva2:542601
Available from: 2012-08-02 Created: 2012-08-01 Last updated: 2017-12-07Bibliographically approved

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Berggren, Ingela

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