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Nurses working with Manchester triage: The impact of nursing experience on patient safety
University West, Department of Nursing, Health and Culture, Divison of Caring Sciences, undergraduate level. (LINA)
University West, Department of Nursing, Health and Culture, Divison of Caring Sciences, undergraduate level. (LINA)
University West, Department of Nursing, Health and Culture, Divison of Caring Sciences, postgraduate level. (LINA)ORCID iD: 0000-0001-9463-7341
2012 (English)In: Australasian Emergency Nursing Journal, Vol. 15, no 2, 100-107 p.Article in journal (Refereed) Published
Abstract [en]

Background

There is in Sweden an ongoing debate about the extent to which the practice of triage contributes to patient safety. This paper reports the findings of a study of nurses’ perceptions of the impact of experience and safety of the Manchester Triage System (MTS) within emergency departments in Western Sweden.

Methods

Data was collected from 74 triage nurses using a questionnaire containing 37 short form questions of Likert-type, analyzed descriptively and measured the covariance. Data was also collected with two open questions by using the critical incident technique and content analysis.

Results

The results described that the combination of the MTS method, the nurses’ experience and organizational factors accounted for 65% of patient safety. The study indicated that nurses’ experience contributed to higher patient safety than the model itself. A standardized assessment model, like MTS, can rarely capture all possible symptoms, as it will always be constrained by a limited number of keywords and taxonomies. It cannot completely replace the skills an experienced nurse develops over many years in the profession.

Conclusions

The present study highlights the value of triage nurse's experience. The participants considered experience to contribute to patient safety in emergency departments. A standardized triage model should be considered as additional support to the skills an experienced nurse develops.

Place, publisher, year, edition, pages
Elsevier, 2012. Vol. 15, no 2, 100-107 p.
Keyword [en]
Experience, Triage, Patient safety, Nursing, Sweden
National Category
Nursing
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science; Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-4444DOI: 10.1016/j.aenj.2012.02.001Scopus ID: 2-s2.0-84860447775OAI: oai:DiVA.org:hv-4444DiVA: diva2:536296
Available from: 2012-06-21 Created: 2012-06-21 Last updated: 2015-12-22Bibliographically approved

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Forsman, BeritForsgren, SusanneCarlström, Eric
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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
  • rtf