Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Patienters upplevelser av bemötande på akutmottagning: En litteraturöversikt
University West, Department of Nursing, Health and Culture.
University West, Department of Nursing, Health and Culture.
2012 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Aim: The aim of this study was to describe how patients with acute illness experience their given care in the emergency department. Method: A literature review of ten studies where differences and similarities were analyzed. These studies had been published between the years of 2000 and 2011. Results: The analysis showed a lack of sufficient care concerning patients’ subjective experiences. The researchers found three themes that specifically stood out when studies that had already been made were researched. These themes played an important role in care in the emergency department and insufficient attention to these from the staff could lead to a negative impact on patients’ experiences. The themes were: patients’ participation, patients’ need of communication and information and waiting period. The result showed that a lack in these presented themes could cause feelings of distress, frustration and irritation among patients. Because of this they often used different kinds of strategies to get more involved in their own caring process. Conclusion: The conclusion of this study was that there is a lack of resources within the emergency department where lack of personnel is the most forthcoming reason to patients’ negative experiences. There was however ways for the nurses to improve patients’ experiences within the emergency department by using Travelbee’s philosophy. This was to better interact and understand the patients’ lived experiences as a whole. Every patient is unique and by using proper communication, nurses can understand the patients’ whole life situation and by that, improve the quality of care.

Place, publisher, year, edition, pages
2012. , p. 17
Keywords [en]
Emergency department, Nurse, Participation, Patient experience, Waiting period
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-4186OAI: oai:DiVA.org:hv-4186DiVA, id: diva2:507389
Subject / course
Nursing science
Uppsok
Medicine
Supervisors
Examiners
Available from: 2012-03-15 Created: 2012-03-04 Last updated: 2012-03-15Bibliographically approved

Open Access in DiVA

fulltext(406 kB)1896 downloads
File information
File name FULLTEXT01.pdfFile size 406 kBChecksum SHA-512
316731ad9e01b17e0437595bc70ffa2ca5cc1ca05466261ce004ea308536229136751385a011293f3cf680a438177bd18fdb21be7b37d826cb89d5067f47e0f2
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Holmgren, Anders
By organisation
Department of Nursing, Health and Culture
Nursing

Search outside of DiVA

GoogleGoogle Scholar
Total: 1897 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 2270 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf