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Global Online Meetings in Virtual Teams: from Media Choice to Interaction Negotiation
University West, Department of Economics and IT, Divison of Informatics.
Avdelningen för tillämpad IT, Göteborgs universitet.
University West, Department of Economics and IT, Division of Computer Science and Informatics.ORCID iD: 0000-0002-4333-0371
2011 (English)In: Proceedings of the Fifth Communities and Technologies Conference 2011, Queensland University of Technology, Brisbane Australia / [ed] Jesper Kjeldskov and Jeni Paay, Brisbane, 2011Conference paper, Published paper (Refereed)
Abstract [en]

This paper draws on an ethnographical study of a community of technology experts within a global automotive manufacturing company that uses information technology to communicate and collaborate in global virtual teams. Our findings show that discussions, negotiations, compromises and joint problem solving characterize media choices made in virtual teamwork. Practitioners are adding new media to ongoing interactions, rather than using media in sequence. Furthermore, one medium is not used exclusively, rather a number of media can be used in parallel. This shows that some of the fundamental assumptions built into the concept of media choice theories, are somewhat problematic as an analytical perspective when virtual teams are researched in real settings outside of laboratories and hypothetical scenarios.

Place, publisher, year, edition, pages
Brisbane, 2011.
Keyword [en]
Virtual team, virtual community, media choice, media richness, media synchronicity, online meeting
National Category
Information Science
Research subject
SOCIAL SCIENCE, Informatics; Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-3770ISBN: 978-1-4503-0824-3 (print)OAI: oai:DiVA.org:hv-3770DiVA: diva2:460522
Conference
C&T'11 Communities and Technologies Proceedings
Available from: 2011-11-30 Created: 2011-10-12 Last updated: 2014-12-30Bibliographically approved

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CiteExportLink to record
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Citation style
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