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Storytelling: A Means of Creative Destination Development?
Handelshögskolan BI, Norge & Handelshögskolan vid Göteborgs Universitet.
Hanken School of Economics, Finland.
Aalborg University, Danmark.
University West, Department of Economics and IT, Division of Business Administration.ORCID iD: 0000-0002-1991-4588
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2010 (English)In: Creative Destinations in a Changing World, Akureyri: Icelandic Tourism Research centre , 2010Conference paper, Published paper (Refereed)
Abstract [en]

The objective of this paper is to scrutinize the possibilities and drawbacks of using storytelling as a means of developing and marketing Nordic tourism destinations. On the basis of five selected Nordic cases, the paper sheds light both on the ways in which storytelling is practiced and how stakeholder cooperation unfolds and seeks to determine the prerequisites for using storytelling as part of a destination development strategy.

Drawing on the literature on storytelling, primarily marketing related contributions, as well as theory on inter-organisational relations, the paper develops a theoretical model which centres on four closely interrelated elements: types of stakeholders involved; stages of the storytelling process; outcome of the storytelling process; and destination development.  The theoretical model serves as a central tool for the subsequent case analyses.

The five cases consist of rich sets of data: interviews with main stakeholders; collection of industry documents, marketing material and media coverage; observation of stakeholder meetings; and participant observation of storytelling events.

Preliminary findings suggest that some cases are characterized by individual stories of many qualities in terms of dramaturgical principles and customer involvement, however, an overall story framework is non-existent which makes the storytelling initiative poorly suited as a means of destination development. In other cases a more holistic coordinated story can be identified that ties the individual stories together and on this basis a common identity for the destination seems to materialize. The nature of stakeholder relations helps explain why some storytelling practices have destination development potential whereas others have not.

Place, publisher, year, edition, pages
Akureyri: Icelandic Tourism Research centre , 2010.
Keywords [en]
storytelling practices, stakeholder cooperation, destiantion development, 5 Nordic cases
National Category
Business Administration
Research subject
SOCIAL SCIENCE, Business administration
Identifiers
URN: urn:nbn:se:hv:diva-3738ISBN: 978-9979-834-78-6 (print)OAI: oai:DiVA.org:hv-3738DiVA, id: diva2:444307
Conference
The 19th Nordic Symposium in Tourism and Hospitality Research, Akureyri Iceland
Projects
NICe Storytelling and Destination DevelopmentAvailable from: 2011-09-28 Created: 2011-09-28 Last updated: 2015-02-03Bibliographically approved

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Olsson, Anna Karin

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CiteExportLink to record
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