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The role for IT-support in Lean concepts: A qualitative study of municipalities
University West, Department of Economics and Informatics, Divison of Informatics.
2011 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This thesis have the intention of to create a deeper understanding around IT-supports role in Lean concepts, and has been done with a hermeneutic approach and a theory creating approach as a case study with qualitative method, semi-structured interviews has been used as data collecting technique. The interview respondents were one IT-manager and one department manager from 4 municipalities. The data has then been analyzed by part- and comprehensive analysis with a hermeneutic approach and presented in the 4 different cases, that the municipalities used represent, and in one where all is combined. The results show massive use of computers but not any use of IT-support for Lean according to the respondents. Conclusions that where made was that programs like the business system in use in the organization and Microsoft Office package not is seen as a IT-support for Lean despite that several of the respondents use it to do Lean things like processes and that this is more or less considered as an obvious package to have.

They have a tendency to think it has to be a separate IT-system or program especially made for Lean for it to be important and be interpreted as an IT-support for Lean.

Place, publisher, year, edition, pages
2011. , 44 p.
Keyword [en]
Lean, IT-support, Lean concepts, LeanIT
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:hv:diva-3530OAI: oai:DiVA.org:hv-3530DiVA: diva2:434583
Subject / course
Informatics
Uppsok
Technology
Supervisors
Examiners
Available from: 2011-08-16 Created: 2011-08-15 Last updated: 2011-08-16Bibliographically approved

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fulltext(1177 kB)395 downloads
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71c9175d2c3ffe9a45f0222f3dc2ccac54dd8bc622d97e9a1fff8d0a9bb1d5991e8d00c3b565f7935f47f12b7db8766242e36d2cf15cf54ea85ac82523bfa979
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf