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Evaluation of the use of videoconferences for healthcare planning
University West, Department of Economics and IT, Division of Computer Science and Informatics.ORCID iD: 0000-0003-3914-3212
2001 (English)In: Health Informatics Journal, Vol. 7, no 2, p. 71-80Article in journal (Refereed) Published
Abstract [en]

The use of CSCW systems in general involves complex informal communication between many users at different geographical places. An evaluation strategy of such systems has to be complex and focussing especially on organisational and social aspects. The MOA-E evaluation model is used for the evaluation of the use of videoconferences for health care planning. The case study has a multi-method approach with the use of participated observation, interviews and questionnaire. If the patients are not healthy enough personnel meetings are found as more appropriate than videoconferences for health care planning. The case study could be seen as a “critical case” for the use of videoconferences for elderly persons. The MOA-E model has contributed to a comprehensive understanding of the case study.

Place, publisher, year, edition, pages
Sheffield, UK: Sheffield Academic Press , 2001. Vol. 7, no 2, p. 71-80
Keywords [en]
videoconferences, health care planning, evaluation, CSCW system, critical case
National Category
Information Systems
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-2679OAI: oai:DiVA.org:hv-2679DiVA, id: diva2:350823
Available from: 2010-09-11 Created: 2010-09-11 Last updated: 2018-01-12Bibliographically approved

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Grundén, Kerstin

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