Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Quality and health in a learning organisation
University West, Department of Economics and IT, Division of Business Administration.ORCID iD: 0000-0003-3310-305X
University West, Department of Engineering Science, Division of Process and Product Development.ORCID iD: 0000-0001-5545-5457
2009 (English)In: Proceedings of the 12th International QMOD Conference in Verona, 27-30 August 2009, Verona, 2009Conference paper, Published paper (Refereed)
Abstract [en]

Purpose The purpose of this study is to shed light upon the connections between quality management, employee health and organisational learning. As we wanted to focus on the learning aspect, we chose to carry out the study in organisations for which learning and knowledge is the main activity. Therefore, the school sector was considered a suitable object for study. Methodology/approach The study is based on a quantitative survey using a structured questionnaire. Items measuring health status and prominent values of quality management developed from previous research were included in the questionnaire. The teachers in a random sample of 20 schools in the province of Västra Götaland in south-western Sweden received the questionnaires. The number of completed and returned questionnaires was 229. The items were checked for reliability with Cronbach’s Alpha tests and the correlation was measured with Pearson’s correlation test. Findings The Conbach’s Alpha tests showed that the reliability of all the indices measured was sufficient. Moreover, correlations were found between all the indices of quality management values and the health index. This indicates that the health status of the school employees is related to the level of adoption of the studied quality management values. In order to ground the findings in a relevant theoretical setting they were related to the theories of organisational learning. A framework depicting the findings from an organisational learning perspective has been developed. Research limitation/implications The findings of this research strengthen the knowledge of the connections between quality management and health. The framework combining health implications of quality management with organisational learning constitutes a useful vantage point for further research. As health promotion is closely related to pedagogical issues, this should be a promising area for future research. The study was carried out in Sweden and the possibilities for generalising the findings to other countries are not certain. In addition, the relevance of the study for other organisations than schools remains unproven. Accordingly, more research in this direction in other countries and different sectors should be welcome Originality/Value of paper Previous research has indicated links between quality management values and employee health. However, this has mainly been studied in an industrial manufacturing setting and no studies have been directed towards the school sector. Consequently, the findings of this research study are valuable for the general understanding of the relationship between quality management and health. Furthermore, the connections to organisational learning represent a novel approach which could build bridges between quality management and health promotion leading to a more holistic understanding of quality and health in organisations. For managers, the findings are useful as guiding lights in their quests towards higher quality and better employee health.

Place, publisher, year, edition, pages
Verona, 2009.
Keywords [en]
Quality, health, learning organisation
National Category
Business Administration
Research subject
ENGINEERING, Quality management; SOCIAL SCIENCE, Business administration; Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-2250ISBN: 9788890432705 (print)OAI: oai:DiVA.org:hv-2250DiVA, id: diva2:310789
Conference
12th International QMOD Conference in Verona, 27-30 August 2009
Available from: 2010-04-16 Created: 2010-03-03 Last updated: 2015-06-24Bibliographically approved

Open Access in DiVA

No full text in DiVA

Authority records BETA

Lagrosen, StefanLagrosen, Yvonne

Search in DiVA

By author/editor
Lagrosen, StefanLagrosen, Yvonne
By organisation
Division of Business AdministrationDivision of Process and Product Development
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 220 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf