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Public E-servive as an Innovative Organisational Setting for Entrepreneurial Behavior
University West, Department of Economics and IT, Division of Law, Politics and Economics. (INNOVETA)ORCID iD: 0000-0002-2118-2152
Linköpings Universitet.
2009 (English)In: Uddevalla Symposium 2009 The Geography of Innovation and Entrepreneurship: Revised papers presented at the 12th Uddevalla Symposium, 11-13 June 2009, Bari, Italy / [ed] Iréne Bernhard, Trollhättan: University West , 2009, 1, 205-222 p.Chapter in book (Refereed)
Abstract [en]

Public e-services are technical innovations leading to organisational changes. The basic pre-conditions of e-services in the public sector differ in several perspectives from the private sector and e-commerce. For example when the “customers” are citizens instead of consumers the distribution of, access to and use of the services are different. Thus there are demands for developing general models and approaches to analyse as well as promote public e-services. Governmental e-services bring out innovative organisational changes based on how the public sector can meet the e-society and bridge over formerly unseen divides. However, such changes demand an innovative behaviour among actors in usually strictly and formally defined roles. 

    The conceptual model developed in this paper will discuss the differences of e-services, e-administration and e-democracy. Following on to this model an illustrative case of a public e-service on the Internet is presented analysed through the model. The e-service extending the geographical reach of public organisations is the Common application system for upper secondary school, in the regions of West Sweden and Östergötland in Sweden.

Place, publisher, year, edition, pages
Trollhättan: University West , 2009, 1. 205-222 p.
Series
Research reports / University West, ISSN 1653-7831 ; 2009:02
Keyword [en]
Public e-administration, IT-innovations, Social entrepreneurs
National Category
Social Sciences
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-2118ISBN: 978-91-633-5571-4 (print)OAI: oai:DiVA.org:hv-2118DiVA: diva2:285888
Available from: 2010-01-13 Created: 2010-01-13 Last updated: 2016-11-13Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
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Output format
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