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An explorative, operational method supporting usability evaluation of technology changes in work contexts
University West, Department of Economics and Informatics, Divison of Informatics.
University West, Department of Economics and Informatics, Divison of Informatics.ORCID iD: 0000-0002-6101-3054
2006 (English)In: Proceedings of the IASTED International Conference on Software Engineering, as part of the 24th IASTED International Multi-Conference on APPLIED INFORMATICS, Innsbruck, 2006, 276-281 p.Conference paper, (Refereed)
Abstract [en]

In this paper we elaborate on the process of designing usability evaluations of technology that is to be integrated into specific real work settings, and where technology is the main target for change. Our research question relates to both what to evaluate and how to evaluate, and the ambition is to support evaluation designers on a practical level. We propose an explorative, operational method for usability evaluation design, which makes the design process explicit and design decisions more tractable. The evaluation design method is illustrated by an empirical example of how to design a comparative usability evaluation study, in a health care setting. The method supports the designer on a conceptual level by describing the different levels in the evaluation design. On an operational level it supports the designers by defining transitions between levels. And, on the analytical level it provides a template for a usability matrix, which allows for an explorative approach of constructing the conceptual content as well as a structured way to define and refine usability measures. However, the method needs to be further tested in other settings.

Place, publisher, year, edition, pages
Innsbruck, 2006. 276-281 p.
Keyword [en]
Evaluation design, Explorative framework, Usability, Computer aided design, Decision making, Software testing, Structured programming, Sustainable development, Usability engineering, Design process, Evaluation designs, Explorative frameworks, Usability evaluation, Context sensitive grammars
National Category
Information Science
Research subject
SOCIAL SCIENCE, Informatics; Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-1816ISBN: 0889865744 (ISBN); 9780889865747 (ISBN) (print)OAI: oai:DiVA.org:hv-1816DiVA: diva2:272040
Available from: 2009-10-14 Created: 2009-10-08 Last updated: 2015-01-19Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf