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Smart Coordination Requires Operators in the Loop
University West, School of Business, Economics and IT, Division of Business Administration. (KAMAIL KAMPT iAIL)ORCID iD: 0000-0002-6780-7445
University West, Department of Engineering Science, Division of industrial automation. (KAMAIL KAMPT iAIL)ORCID iD: 0000-0003-0086-9067
2024 (English)In: Sustainable Production through Advanced Manufacturing, Intelligent Automation andWork Integrated Learning: Proceedings of the 11th Swedish Production Symposium (SPS2024) / [ed] Joel Andersson, Shrikant Joshi, Lennart Malmsköld, Fabian Hanning, IOS Press, 2024, p. 358-369Chapter in book (Refereed)
Abstract [en]

As industrial digitalization progresses and the use and application of digital technology in industrial production increases, it is tempting to view technology as the answer and solution to all the challenges that arise in production. However, does relying solely on the power of digital technological systems do justice to the complexity of today’s shop floor? We argue that despite the fact that digital technologies have the capacity to process a considerable amount of data which outperforms human computing abilities, it is crucial to apply a more holistic view and widen the scope of analysis above and beyond the immediate application of digital technologies. Thus, this study aims to explore industrial shop floor practices to increase understanding of the planning and coordination patterns. To get a thorough understanding of how planning and coordination work today and to find new opportunities, a case study approach was adopted. Data was collected in one small and medium-sized manufacturing enterprise through shop floor observations and interviews with six employees during 2022-2023. Further, we applied a coordination framework, including coordination mechanisms, for data analysis. The results show that the three coordination mechanisms Objects and Representations, Roles, and Routines are abundantly present in the case study. Moreover, two additional coordinating mechanisms were identified, Digital Technology and Context, which include a contribution to the earlier coordination framework. We argue to put the challenges that operators face into the limelight, by involving them in the planning and coordination loop. 

Place, publisher, year, edition, pages
IOS Press, 2024. p. 358-369
Keywords [en]
coordination work, industrial digitalization, shop floor, operator
National Category
Manufacturing, Surface and Joining Technology Educational Sciences Production Engineering, Human Work Science and Ergonomics
Research subject
Work-Integrated Learning; Production Technology
Identifiers
URN: urn:nbn:se:hv:diva-22453DOI: 10.3233/atde240180ISBN: 9781643685106 (print)ISBN: 9781643685113 (electronic)OAI: oai:DiVA.org:hv-22453DiVA, id: diva2:1898923
Funder
Knowledge Foundation, ReStart II
Note

CC BY-NC 4.0

Available from: 2024-09-18 Created: 2024-09-18 Last updated: 2025-05-16

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Peggar, KsenijaHattinger, Monika

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