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Att leda och motivera medarbetare: Chefers arbete med att motivera medarbetare vid distansarbete
University West, School of Business, Economics and IT.
2023 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
To lead and motivate employees : The managers work to motivate employees when working remotely (English)
Abstract [sv]

Syftet med studien var att undersöka hur chefer leder och motiverar sina medarbetare när de arbetar på distans. Undersökningen består av sex kvalitativa intervjuer med utvalda chefer där samtliga har gemensamt att deras medarbetare arbetar i olika grad på distans. Analysen grundar sig i att finna samband, likheter och skillnader mellan de olika respondenternas svar för att se hur de anpassar sitt arbetssätt utefter dessa förutsättningar.

Begrepp som diskuteras för att bidra med kunskap är motivation utifrån Maslows behovshieraki samt Herzbergs tvåfaktorsteori, ledarskapsstilar som tillitsbaserat, transformativt och auktoritärt ledarskap. Även distansarbete som begrepp och hur detta kan påverka motivation och ledarskap samt den hållbarhet i form av social hållbarhet som organisationer behöver ha i åtanke för de hållbarhetsmål som FN tagit fram.

Resultatet av undersökningen visar att chefens arbete med att motivera sina medarbetare inte behöver skilja sig från när medarbetarna arbetade fysiskt på arbetsplatsen. Det som utmärker sig är att kommunikationen är viktigare och behöver ta en större del av chefers arbete i anspråk. De chefer som inkluderas i studien visar likheter i deras sätt att leda i undersökningen och har därför många likande tankar i hur de arbetar med sitt ledarskap för att motivera sina medarbetare. Gemensamma nämnare var önskan om att inte detaljstyra, vikten av kommunikation och att ledarskap kan påverka medarbetarens motivation. Författaren tillägger slutligen att det krävs mer resurser till kommunikation vid distansarbete och mer resurser för medarbetarnas välmående för att uppnå en social hållbarhet.

Abstract [en]

The purpose of the study was to investigate how managers lead and motivate their employees when working remotely. The study consisted of six qualitative interviews with selected managers, all of whom had employees working remotely in different constellations. The analysis aimed to find connections, similarities, and differences among the respondents' answers to understand how they adapt their work approach based on these circumstances.

Concepts discussed to contribute to knowledge include motivation based on Maslow's hierarchy of needs and Herzberg's two-factor theory, leadership styles such as trust-based, transformative, and authoritarian. Remote work as a concept and how it can affect motivation and leadership, as well as the social sustainability organizations need to consider for the sustainability goals set by the United Nations, are also discussed.

The results of the study indicate that the managers' work in motivating their employees does not necessarily differ from when the employees worked at the office. What stands out is that communication is more important and requires a larger portion of the manager's work. The managers included in the study are similar in their leadership styles and, therefore, share many similar thoughts on how they work with their leadership to motivate their employees. The common denominators were the desire not to micromanage, the importance of communication, and the recognition that leadership can influence employee motivation. Finally, the author of the study adds that more resources are needed for communication and for the wellbeing of the employees to achieve social sustainability.

Place, publisher, year, edition, pages
2023. , p. 59
Keywords [en]
Motivation, leadership, remote working, social sustainability, communication
Keywords [sv]
Motivation, ledarskap, distansarbete, social hållbarhet, kommunikation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hv:diva-20289Local ID: EXC516OAI: oai:DiVA.org:hv-20289DiVA, id: diva2:1779293
Subject / course
Business administration
Educational program
Ekonomprogrammet
Supervisors
Examiners
Available from: 2023-07-10 Created: 2023-07-04 Last updated: 2023-07-18Bibliographically approved

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