Vårdpersonalens erfarenheter av kommunikation i vårdmötet med patienter som är döva: En litteraturbaserad studie
2023 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE credits
Student thesisAlternative title
The healthcare workers’ experiences of communication in the care encounter with patients who are deaf : A literature-based study (English)
Abstract [en]
Background: Communication is a process where we exchange thoughts, information and feelings with each other. An important aspect in healthcare is to communicate on the patient’s terms. As a basis for consent to nursing care and treatment even if the patient has deafness. Communication barriers can arise if the healthcare workers and the patient are unable to speakt he same language. Person centered care is one of the most important approaches. The nurse’s responsibility is that patients receive correct, sufficient and appropriate information in aculturally appropriate manner.
Aim: The aim of this study was to describe the experiences of communication with people whoare deaf, from a healthcare professionals’ perspective.
Method: The study was established on Fribergs (2017) method, to contribute to evidence-based nursing care based on analysis of qualitative research. Eight qualitative scientific articles were selected in total.
Results: Two main themes and five sub-themes was compiled, the main theme Obstacles incommunication with sub-themes insecurity and worry in case of reduced communication, lack of time and personnel and negative experiences in communication. Possibilities in communication with sub-themes development & knowledge and strategies to communicate.The experiences varied, some healthcare workers had negatively experiences, and some other had positive experiences, with patients who are deaf.
Conclusion: The results presented that healthcare workers experienced lack of knowledge in sign language, how to book interpreters and that it takes longer time to give nursing care because lack of personnel, which gave negative effects in the communication. Other experienced the need of learning sign language, the use of interpreters, useful strategies such aswriting and eye contact in the communication.
Place, publisher, year, edition, pages
2023. , p. 20
Keywords [en]
Healthcare worker, Communication, Deafness, Literature-based study, severe hearing loss
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-19785Local ID: EXO502OAI: oai:DiVA.org:hv-19785DiVA, id: diva2:1745438
Subject / course
Nursing science
Educational program
Nursing Programme
Supervisors
Examiners
2023-05-092023-03-232023-05-09Bibliographically approved