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Distance in Distant Care: Qualitative Content Analysis of Providers’ Experiences in Tele–Mental Care
Department of Health Sciences, Swedish Red Cross University , Huddinge (SWE); Division of Nursing , Department of Neurobiology, Care Sciences, and Society , Karolinska Institute, Huddinge (SWE).ORCID iD: 0000-0002-4111-9708
Division of Nursing , Department of Neurobiology, Care Sciences, and Society , Karolinska Institute, Huddinge (SWE).ORCID iD: 0000-0002-5563-2932
Barnafrid, Swedish National Center on Violence Against Children , Department of Biomedical and Clinical Sciences, Linköping University, Linköping (SWE); Center for Social and Affective Neuroscience, Department of Biomedical and Clinical Sciences, Linköping University, Linköping (SWE).ORCID iD: 0000-0002-0796-3921
University West, Department of Health Sciences, Section for nursing - graduate level. (LOVHH)ORCID iD: 0000-0002-0335-3472
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2023 (English)In: Journal of Medical Internet Research, E-ISSN 1438-8871, Vol. 25, article id e38568Article in journal (Refereed) Published
Abstract [en]

Introduction

Tele–mental care is ubiquitous worldwide [1]. It is effective and even preferred by patients [2]. Yet, providers have expressed concerns that the technology limits conveying nonverbal cues [3,4] or impedes the therapeutic relationship [3,5]. These key aspects of communication and interpersonal connection in care could be described as types of distances, where spatial distance could prevent patient observation, and psychological distance may prevent effective interpersonal connection. Considering the growing use of tele–mental care and the relevance of these forms of distance for successful tele–mental care encounters, this study was conducted to explore these or other forms of “distance” that arise in providers’ descriptions of tele–mental care encounters.

Place, publisher, year, edition, pages
2023. Vol. 25, article id e38568
Keywords [en]
telehealth; telemedicine; patient care; mental health; care delivery; communication technology; patient-provider; provider; provider experience; health care professional; experience; content analysis; qualitative
National Category
Nursing
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science
Identifiers
URN: urn:nbn:se:hv:diva-19681DOI: 10.2196/38568ISI: 001009080900002PubMedID: 36800225Scopus ID: 2-s2.0-85148332476OAI: oai:DiVA.org:hv-19681DiVA, id: diva2:1738722
Note

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on https://www.jmir.org/, as well as this copyright and license information must be included.

Available from: 2023-02-22 Created: 2023-02-22 Last updated: 2024-01-17

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Eriksson, Henrik

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