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Building “common knowledge” when responding to major road tunnel incidents: an inter-organisational focus group study
University West, Department of Health Sciences, Section for nursing - graduate level. Department of Surgical and Perioperative Sciences, Centre for Disaster Medicine, Umeå University, Umeåm (SWE). (LOV)ORCID iD: 0000-0002-0871-0475
Department of Surgical and Perioperative Sciences, Centre for Disaster Medicine, Umeå University, Umeå (SWE).
Department of Surgical and Perioperative Sciences, Centre for Disaster Medicine, Umeå University, Umeå (SWE).
2022 (English)In: International Journal of Emergency Services, ISSN 2047-0894, E-ISSN 2047-0908, Vol. 12, no 2, p. 145-160Article in journal (Refereed) Published
Abstract [en]

Purpose – Major incidents in tunnel environment will pose several challenges for the emergency service organisations in terms of heat, visibility and lack of experiences from working in confined environments. These aspects, in turn, could pose challenges to establish collaboration. This study aims to contribute to the field of collaborative tunnel responses by exploring how “common knowledge” (Edwards, 2011) is built by the emergency services organisations, that is, what the organisations consider important while working on a potentially common problem, and their motives for the interpretations and actions if a major tunnel incident occurs.

Design/methodology/approach – Participants from the road traffic control centre, emergency dispatch centre, emergency medical service, rescue service and police were included in the study. Data from four focus group sessions was analysed using thematic analysis.

Findings – The study revealed that the tunnel environment presents specific aspects of how common knowledge was produced related to lifesaving and safety. The themes structuring mechanisms to reduce uncertainty, managing information for initial priorities, aligning responsibilities without hampering eachother’s work and adjusting actions to manage distance, illustrated how common knowledge was producedas crucial aspects to a collaborative response. Organising management sites, grasping and communicating risks, accessing the injury victims, was challenged by the confined environment, physical distances and imbalance in access to information and preparedness activities in tunnel environments.

Originality/value – This study offers new insights of common knowledge, by illustrating a motive perspective on collaborative responses in tunnel incidents. Creating interoperability calls not just for readiness for action and tunnel safety, but also training activities acknowledging different interpretations and motives to further develop tunnel responses.

Place, publisher, year, edition, pages
2022. Vol. 12, no 2, p. 145-160
Keywords [en]
Collaboration, Common knowledge, Emergency organisations, Major incident, Road tunnel
National Category
Nursing
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science
Identifiers
URN: urn:nbn:se:hv:diva-19363DOI: 10.1108/IJES-02-2022-0006ISI: 000870106100001Scopus ID: 2-s2.0-85139998758OAI: oai:DiVA.org:hv-19363DiVA, id: diva2:1709539
Funder
Swedish National Board of Health and Welfare
Note

CC BY 4.0

Available from: 2022-11-09 Created: 2022-11-09 Last updated: 2024-03-21Bibliographically approved

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Eklund, Annika

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