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How do healthcare unit managers promote nurses' perceived organizational support, and which working conditions enable them to do so?: A mixed methods approach
University West, School of Business, Economics and IT, Division of Business Administration. (LOVHH)ORCID iD: 0000-0003-2476-4411
Göteborgs universitet, Göteborg.
University West, Department of Health Sciences, Section for nursing - graduate level. (LOVHH)ORCID iD: 0000-0003-0084-4636
Göteborgs universitet, Göteborg.
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2022 (English)In: Scandinavian Journal of Psychology, ISSN 0036-5564, E-ISSN 1467-9450, Vol. 63, no 6, p. 648-657Article in journal (Refereed) Published
Abstract [en]

Healthcare unit managers are pivotal to promote nurses' Perceived Organizational Support and hence to ensure nurses' health and well-being, as well as high-quality care. Despite this fact, there is a dearth of studies addressing how healthcare unit managers act and organize their work to promote nurses' Perceived Organizational Support and which working conditions enable them to do so. Through a mixed methods approach, comprising qualitative interviews and quantitative surveys among healthcare unit managers and nurses, this paper underscores that healthcare unit managers' availability to their nursing staff was essential for their ability to promote nurses' Perceived Organizational Support, and that responsive support from the care unit managers' superior management, administration, and managerial colleagues constituted enabling working conditions. Superior manager support strongly promoted the care unit manager's own Perceived Organizational Support, which, in turn, was positively correlated with nurses' organizational climate of Perceived Organizational Support.

Place, publisher, year, edition, pages
John Wiley & Sons, 2022. Vol. 63, no 6, p. 648-657
Keywords [en]
Healthcare administration, healthcare leadership, human resource management, mixed methods, organizational climate, psychosocial working conditions
National Category
Occupational Therapy
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science
Identifiers
URN: urn:nbn:se:hv:diva-18841DOI: 10.1111/sjop.12851ISI: 000819313300001Scopus ID: 2-s2.0-85133196296OAI: oai:DiVA.org:hv-18841DiVA, id: diva2:1699784
Funder
AFA Insurance, 180085Available from: 2022-09-29 Created: 2022-09-29 Last updated: 2024-04-05Bibliographically approved

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Gadolin, ChristianSkyvell Nilsson, Maria

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