Background: The number of refugees in the world has increased in recent years. The need for care increases after an escape, therefore the patient's experience of care is considered important. The caring nurse's competence and knowledge in the meeting with refugees is important as the nursing situation can be special.

Aim: The aim of this literature study was to describe the refugees and migrants' experience of healthcare in meeting with the nurse.

Method: A literature study with an analysis based on qualitative research was used. Eight articles were analyzed.

Results: Two themes were presented as main themes in the results: “Verbal and non-verbal communication in healthcare” and “life factors and healthcare” The first main theme was given the sub-theme “lack of language skills and information”,“interpreter management” and behavior of care staff”. The second main theme were given the sub-themes “culture and ethnicity”, “the healthcare system” and “citizenship status”. 

Conclusion: There are several obstacles that affect access to safe and safe care. Refugees experience describe several factors that can affect healthcare: communication, language barrier, lack of information, cultural differences, and access to interpreting services. Such knowledge gives the nurse an advantage, as person-centered care is achieved.