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Changes in work performance of employees brought by the Covid-19 pandemic
University West, School of Business, Economics and IT.
2022 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Throughout 2020, millions of workers were restricted to their houses due to the spread of Covid-19 and the adoption of social distancing regulations. Our habits, ways of working, and communications have all changed. It was a big challenge for the companies to adapt to the situation.

The research question "How did the performance of employees change while working from home?" is answered using semi-structured interviews with people working at the manager level and through a self-administrated questionnaire to analyze employees'efficiency change while remote working with a focus on three areas, teamwork, creative and administrative work.

The findings highlight that companies should remain benevolent to remote workers after the Covid-19 pandemic. The result showed that the overall performance of employees while working from home (WFH) does not change. However, there is a slight tendency to decrease teamwork and creative task efficiency.On the other hand, administrative tasks show the opposite.

The study also rejects previous discoveries that female workers have a more negligible probability of being distracted while WFH. On the other hand, the results confirm that industries such as "Computing and IT," "Business, consultancy or management," "Engineering or manufacturing," and "Marketing, advertising or PR" are more likely to perform work remotely.

Place, publisher, year, edition, pages
2022. , p. 44
Keywords [en]
Work from home, remote work, employees' performance, post-Covid-19, teamwork performance, creative work performance, administrative work performance
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hv:diva-18612Local ID: EXI802OAI: oai:DiVA.org:hv-18612DiVA, id: diva2:1673956
Subject / course
Informatics
Educational program
IT och verksamhetsutveckling
Examiners
Available from: 2022-06-22 Created: 2022-06-21 Last updated: 2022-06-22Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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