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Value Propositions in Public Collaborations: Regaining Organizational Focus Through Value Configurations
Chalmers University of Technology, Göteborg; University of Borås, Borås .ORCID iD: 0000-0001-8831-9013
University West, Department of Health Sciences, Section for nursing - graduate level. (LOV)ORCID iD: 0000-0003-2476-4411
School of Business, University of Skövde, Skövde;VID Specialized University Oslo (NOR).
Chalmers University of Technology, Göteborg.ORCID iD: 0000-0002-7484-8632
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2022 (English)In: British Journal of Management, ISSN 1045-3172, E-ISSN 1467-8551, Vol. 33, no 4, p. 2070-2085Article in journal (Refereed) Published
Abstract [en]

There is consensus that complex problems of contemporary society call for public service collaborations. So-called public service logic (PSL) focuses on joint value creation among a multiplicity of actors in service ecosystems. Despite recognizing various actors, this logic is essentially user-centric, with the service user being the one realizing the value. Consequently, single and collaborating organizations cannot deliver value, only potential value, or so-called value propositions. The elusive public service logic takes a network value configuration for granted and as a starting point. Drawing from two cases in Swedish healthcare, this paper argues that two other value configurations (chain andshop) are also relevant for understanding the development of value propositions – and that these may be related to both intra- and inter-organizational processes. Theoretically, we conclude that just like public service logic, other collaborative public management theories need to recognize the importance of a multiplicity of value configurations and that these are often related to both intra- and inter-organizational processes. We conclude that managers should not adopt the latest network trends without first reflecting on the relevance of existing internal processes.

Place, publisher, year, edition, pages
2022. Vol. 33, no 4, p. 2070-2085
Keywords [en]
Public service collaborations, development of value propositions
National Category
Business Administration Public Administration Studies
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science
Identifiers
URN: urn:nbn:se:hv:diva-17942DOI: 10.1111/1467-8551.12567ISI: 000722883300001Scopus ID: 2-s2.0-85119953515OAI: oai:DiVA.org:hv-17942DiVA, id: diva2:1621195
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2018-01196Available from: 2021-12-17 Created: 2021-12-17 Last updated: 2024-05-17Bibliographically approved

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Gadolin, Christian

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