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Belöning och erkännande i organisationer: En studie om arbetstillfredsställelse
University West, School of Business, Economics and IT, Division of Business Administration.
University West, School of Business, Economics and IT, Division of Business Administration.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Reward and recognition in organizations : a study of job satisfaction (English)
Abstract [sv]

Belöning och erkännande är två fenomen som sägs öka medarbetares motivationsfaktorer för att nå en ökad arbetstillfredsställelse hos dem. Dessa fenomen är omdiskuterade ämnen i dagens samhälle då organisationer förser sina medarbetare med detta på olika sätt, eller i vissa fall inte alls. Vårt syfte med studien var att undersöka relationen mellan fenomenen belöning och erkännande med medarbetares arbetstillfredsställelse. Vi har genomfört åtta stycken semistrukturerade intervjuer med medarbetare i olika organisationer, i olika åldrar samt vid olika befattningar. I den teoretiska referensramen presenteras relevant och aktuell forskning samt teorier som behandlar arbetstillfredsställelse, motivationsfaktorer, belöning samt erkännande. Vårt syfte för att få fram underlag till denna studie framställdes genom att studera den forskning samt de teorier som framgår i den teoretiska referensramen som genomförts inom detta ämnesområde. Diskussionsavsnittet innehåller de upplevelser och tolkningar som vi erhållit efter att ha analyserat den teoretiska referensramen tillsammans med insamlad empiri i undersökningen. Resultatet av vår studie visar att respondenterna hellre erhöll erkännande än belöning. Vår slutsats av denna studie är att fenomenen belöning och erkännande tolkas ur olika perspektiv. Det är vår upplevelse att detta sker eftersom varje individ är unik och eftersträvar olika typer av belöningar och erkännande. På grund av de individuella omständigheterna innebär ämnesområdet, enligt oss, en enorm komplexitet. Vi vill påpeka att en större studie angående belöning och erkännande skulle vara en fördelaktig aspekt att genomföra. Vi menar attmed fler respondenter och att bland annat undersöka skillnaderna när det kommer till belöning och erkännande i offentlig samt privat sektor hade varit av intresse enligt oss. 

Abstract [en]

Reward and recognition are two phenomena that are said to increase employees' motivational factors in order to achieve increased job satisfaction. These phenomena are controversial topics in today's society as organizations provide their employees with this in different ways, or in some cases not at all. Our purpose with this study was to investigate what significance the phenomena of reward and recognition have to employees' job satisfaction. We have conducted eight semi-structured interviews with employees in different organizations, at different ages and in different positions. The theoretical frame of reference presents relevant and updated research as well as theories that deal with job satisfaction, motivational factors, reward and recognition. Our question in order to obtain a basis for this study has been presented by studying the research and the theories that appear in the theoretical frame of reference that has been carried out in this subject area. The discussion section contains the experiences and interpretations we obtained after analyzing the theoretical frame of reference together with the collected empirical data in the study. The result of our study shows that the respondents rather receive recognition than reward. Our conclusion from this study is that the phenomena of reward and recognition are interpreted from different perspectives. It is our experience that this happens because each individual is unique and also strives for different types of rewards and recognition. This is done to increase the individuals' motivational factors so that they can obtain job satisfaction. Due to the individual circumstances in the chosen area, in our opinion, entails an enormous complexity. We would like to point out that a larger study regarding recognition and reward would be a beneficial aspect to conduct. We mean, that with more respondents and to, for example, examine the differences when it comes to reward and recognition in the public and private sector would have been of interest in our opinion. 

Place, publisher, year, edition, pages
2021. , p. 33
Keywords [en]
Job satisfaction, motivation, reward, recognition, employees, Maslow
Keywords [sv]
Arbetstillfredsställelse, motivation, belöning, erkännande, medarbetare, Maslow
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hv:diva-16943Local ID: EXC519OAI: oai:DiVA.org:hv-16943DiVA, id: diva2:1583010
Subject / course
Business administration
Educational program
Personalekonomi
Supervisors
Examiners
Available from: 2021-08-23 Created: 2021-08-04 Last updated: 2021-08-23Bibliographically approved

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