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HR -utövares utmaningar i Covid -19 krisen: Subjektiva upplevelser av utmaningar i krisen
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
HR practitioners challenges in the Covid-19 crisis : Subjective experiences of challenges in the crisis (English)
Abstract [sv]

Covid-19 krisen har påverkat hela världen på flera olika sätt däribland organisationer och HR-utövare. Syftet med studien var att få en fördjupad förståelse för de utmaningar HR-utövare upplevt i samband med Covid-19 krisen och deras upplevelse av hur tidigare erfarenheter och organisatorisk krisberedskap påverkat utmaningarna. Covid-19 krisen skapade en unik möjlighet att undersöka HR i förhållande till krissituationer. Studien genomfördes med nio HR-utövare från en och samma region, som helt eller delvis arbetade med strategiska HR-frågor. För att samla in empiri tillämpades en kvalitativ metod där semistrukturerade intervjuer genomfördes, intervjuerna analyserades genom en tematisk analys där fyra övergripande teman med tillhörande subteman utformades. Resultatet visade på utmaningar i att ställa om och ha ett kristänk, kommunicera och sprida information, säkerställa en god arbetsmiljö, bibehålla effektivitet, hantera ovisshet och oro samt att se till att organisationen var bemannade trots ökade sjuktal. Resultatet visade även att erfarenheter och organisationens krisberedskap på något sätt hade påverkat respondenternas upplevelser av vilka utmaningar de sett och för hur de hanterats. Teori och tidigare forskning som presenterats har lagt fokus på krisberedskap, krishantering och HRs roll vid krisarbete. Tidigare forskning om HR-utövares upplevelser av utmaningar kopplat till krissituationer har däremot inte gått att finna, därmed kan studiens resultat ha bidragit till nya perspektiv inom området. Slutsatserna som dras är att tidigare erfarenheter och krisberedskap kan ha betydelse för hur HR-utövare upplevt utmaningarna i Covid-19 krisen och att utmaningar kan vara svåra att undvika trots att förberedelse och erfarenhet finns.

Abstract [en]

The Covid-19 crisis has affected the world in many different ways, including organizations and HR practitioners. The purpose of the study was to gain a deeper understanding of the challenges that HR practitioners experienced in relation to the Covid-19 crisis and their experience of how previous experiences and crisis preparedness may have affected the challenges. The Covid-19 crisis created a unique opportunity to examine HR in relation to crisis situations. The study was conducted with nine HR practitioners in the same region, who worked entirely or partly with strategic HR issues. To gather empirical data, a qualitative method was used in which semi-structured interviews were conducted, the interviews were analyzed through a thematic analysis in which four overall themes and related subthemes were designed. The results showed challenges regarding adapting and having a crisis attitude, communicate and disseminating information, ensuring and providing a good working environment, maintaining efficiency, managing uncertainty and concerns, and ensuring that the organization was staffed despite increasing sick leave rates. The results also showed that experiences and the organization's crisis preparedness in some way hade affected the challenges the respondents saw and how they were handled. Theory and previous research that has been presented have focused on crisis preparedness, crisis management and HR's role in crisis work. Previous research on HR practitioners' experiences of challenges linked to crisis situations have not been found, the result of the study may therefore have given new perspectives to the field. The conclusions that can be drawn is that past experiences and crisis preparedness can have an impact on the challenges that arised in the Covid-19 crisis and that challenges are difficult to avoid for HR practitioners despite preparation and experience.

Place, publisher, year, edition, pages
2020. , p. 28
Keywords [en]
HR, challenges, Crisis Management, crisis preparedness
Keywords [sv]
HR, utmaningar, Crisis Management, krisberedskap
National Category
Pedagogy
Identifiers
URN: urn:nbn:se:hv:diva-15457Local ID: EXP503OAI: oai:DiVA.org:hv-15457DiVA, id: diva2:1454159
Subject / course
Pedagogics
Educational program
Personalvetarprogrammet
Supervisors
Examiners
Available from: 2020-07-23 Created: 2020-07-15 Last updated: 2020-08-24Bibliographically approved

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