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Mobbning inom arbetslivet: En kvantitativ studie om sambanden mellan mobbning, neuroticism och stress
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Bullying at worplace : A quantitative study on the relationship between bullying, neuroticisms and stress (English)
Abstract [sv]

Arbetsrelaterad mobbning är idag ett stort och växande problem. Mobbningen kan ta sig uttryck i såväl fysiska som verbala attacker och avser leda till rädsla hos den utsatta. Att studera fenomenet är aktuellt då antalet drabbade idag är stort. Tidigare forskning har studerat mobbning, stress och neuroticism men inte i relation till varandra och hur de samverkar med varandra. Studien syftar därmed till att undersöka arbetsplatsmobbning kopplad till neuroticism och stress. Studien testas med hjälp av en enkätundersökning som studerar sambandet mellan mobbning, personlighetsdraget neuroticism och stress. Frågorna i enkäten har formulerats genom validerade instrumenten Mini-IPIP6 (mäter neuroticism) och COPSOQ II (mäter stress och mobbning). Enkäten skickades ut till diverse arbetsplatser, bekanta och via sociala medier. 237 personer svarade på enkäten varav 162 var kvinnor, 74 män och en som uppgav annat. Det fanns ett signifikant positivt samband mellan mobbning och neuroticism, mobbning och stress samt mellan neuroticism och stress. Resultatet visar att de som blivit utsatta för mobbning även resulterar i höga värden av neuroticism samt känner av stress mer än de som inte blivit utsatta. Resultatet visar även att de som visar på höga värden av neuroticism känner sig mer stressade än de med låga värden av neuroticism. Den variabel med störst association till mobbning är stress. Inga signifikanta resultat visades när variablerna kön, ålder, antal år i branschen eller antal år i företaget sattes in samtidigt som sambanden mellan mobbning och neuroticism samt mellan mobbning och stress kvarstod. Dessa hade ingen större betydelse för resultatet. Genom en undersökning som denna kan ett förbättringsarbete göras där en förståelse för problemet byggs upp och ett framtida jobb för att motverka arbetsrelaterad mobbning kan förbättras.

Abstract [en]

Work-related bullying is a major and growing problem today. The bullying can manifest itself in both physical and verbal attacks and intends to lead to fear for the victim. Studying the phenomenon is relevant as the number of victims is large. Previous research has studied all variables but not in relation to each other and how they are affected by one another. The study thus aims to find out if there is a connection between bullying, neuroticism and stress. The study is tested using a survey that studies the relationship between bullying, neuroticism and stress. The questions in the survey have been formulated through the validated instruments Mini-IPIP6 (measures neuroticism) and COPSOQ II (measures stress and bullying). The questionnaire was sent out to various workplaces, our acquaintances and via social media. 237 people answered the questionnaire, of which 162 were women, 74 men and one who stated other. There was a significant positive association between bullying and neuroticism, bullying and stress, and between neuroticism and stress. The results show that those who have been subjected to bullying also results in high values of neuroticism and feel more stressed than those who have not been exposed. The results also show that those who show high values of neuroticism feel more stressed than those with low values of neuroticism. The variable that has the greatest impact on bullying is stress. No significant results were shown when the variables gender, age, number of years in the industry or number of years in the company was put in place while the links between bullying and neuroticism as well as between bullying and stress persisted. These had no significant impact on the results. Through an investigation like this, improvement can be done where an understanding of the problem is built up and a future job to combat work-related bullying can be improved.

Place, publisher, year, edition, pages
2020. , p. 24
Keywords [en]
Bullying, neuroticism, stress, Big Five, emotional instability
Keywords [sv]
Mobbning, neuroticism, stress, femfaktormodellen, emotionell instabilitet
National Category
Pedagogy
Identifiers
URN: urn:nbn:se:hv:diva-15341Local ID: EXP503OAI: oai:DiVA.org:hv-15341DiVA, id: diva2:1451998
Subject / course
Pedagogics
Educational program
Personalvetarprogrammet
Supervisors
Examiners
Available from: 2020-07-20 Created: 2020-07-03 Last updated: 2020-07-20Bibliographically approved

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