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Konflikter och personlighet: En kvantitativ studie om sambanden mellan interpersonella arbetsrelaterade konflikter och individuella skillnader
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Conflicts and personality : A quantitative study on the relationship between interpersonal work-related conflicts and individual differences (English)
Abstract [sv]

Tidigare forskning visar att interpersonella arbetsrelaterade konflikter kan få negativa följer på arbetsplatsen, för såväl anställda som organisationen i sig. Konflikter tar stor plats och uppmärksamhet från arbetet, vilket kan leda till både minskad effektivitet och produktivitet. Konflikter kan ha en inverkan på de anställdas psykiska välmående och är en bidragande faktor till stress. Hur vi tolkar, uppfattar och agerar i konflikter beror delvis på individuella skillnader. Denna studie undersöker därav sambandet mellan personlighet och involvering i interpersonella arbetsrelaterade konflikter. Kvantitativ metod användes för studien och datainsamlingen skedde genom en enkätundersökning online. Frågeformuläret bestod av två instrument, BFI-44 som mätte de fem personlighetsdragen utifrån femfaktormodellen samt Interpersonal Conflict At Work Scale (ICAWS) för att mäta interpersonella arbetsrelaterade konflikter. Totalt deltog 41 personer (M = 47, SD = 10) i studien som alla, vid tidpunkt för enkätundersökningen, var anställda tjänstemän på en svensk industri som producerar livsmedel. Det personlighetsdrag som visade sig ha starkast samband med hur ofta en individ är involverad i interpersonella arbetsrelaterade konflikter var neuroticism. Korrelationen visade sig vara medelstark och positiv (r = .26), och är det resultat som är mest betydande för studien. Resultatet visar att en individ med höga värden av neuroticism oftare tenderar att uppleva sig vara involverad i interpersonella arbetsrelaterade konflikter.

Abstract [en]

Previous research shows that interpersonal work-related conflicts can have negative consequences in the workplace, for both employees and the organization itself. Conflicts take great place and attention from work, which can lead to both reduced efficiency and productivity. Conflicts can have an impact on employees' psychological well-being and are a contributing factor to stress. How we interpret, perceive and act in conflicts partly depends on individual differences. This study investigates the relationship between personality and involvement in interpersonal work-related conflicts. Quantitative method was used for the study and the data collection was done through an online survey. The questionnaire consisted of two instruments, the BFI-44 as the five personality traits based on the Five-Factor Model and the Interpersonal Conflict At Work Scale (ICAWS) for interpersonal work-related conflicts. A total of 41 people (M = 47, SD = 10) participated in the study, all of whom at the time of the survey, were employed as officials in a Swedish industry that produces food. The personality traits that has been found to be the most related to how often an individual is involved in interpersonal work-related conflicts is neuroticism. The relationship turned out to be a moderately positive relationship (r = .26). This was the strongest correlation of the personality traits along with the outcome variable and the most important result of this study. The results show that the higher the values of neuroticism an individual has, the more often this person tend to feel involved in interpersonal work-related conflicts.

Place, publisher, year, edition, pages
2020. , p. 33
Keywords [en]
Personality, Five-factor model, Interpersonal work-related conflicts
Keywords [sv]
Personlighet, Femfaktormodellen, Interpersonella arbetsrelaterade konflikter
National Category
Applied Psychology
Identifiers
URN: urn:nbn:se:hv:diva-15333Local ID: EXM540OAI: oai:DiVA.org:hv-15333DiVA, id: diva2:1451622
Subject / course
Psychology
Educational program
Personalvetarprogrammet
Supervisors
Examiners
Available from: 2020-07-20 Created: 2020-07-03 Last updated: 2020-07-24Bibliographically approved

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