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Providing healthcare through €"value shops": impact on professional fulfilment for physicians and nurses
University West, Department of Health Sciences, Section for nursing - graduate level. Chalmers University of Technology, Gothenburg, Sweden . (I-AIL)ORCID iD: 0000-0003-2476-4411
Chalmers University of Technology, Gothenburg, Sweden;University of Skövde, Skövde, Sweden.
Chalmers University of Technology, Gothenburg, Sweden.
Chalmers University of Technology, Gothenburg, Sweden.
2020 (English)In: International Journal of Health Governance, ISSN 2059-4631Article in journal (Refereed) Epub ahead of print
Abstract [en]

Purpose: The purpose of this paper is to empirically explore and demonstrate the ability of healthcare professionals to attain professional fulfilment when providing healthcare inspired by "value shops". Design/methodology/approach: A qualitative case study incorporating interviews and observations was conducted. Findings: The empirical data suggest that the professional fulfilment of both physicians and nurses is facilitated when care is organized through “value shops”. Both groups of professionals state that they are able to return to their “professional core”. Originality/value: The beneficial outcomes of organizing healthcare inspired by the “value shop” have previously been explored in terms of efficiency and quality. However, the professional fulfilment of healthcare professionals when providing such care has not been explicitly addressed. Professional fulfilment is vital in order to safeguard high-quality care, as well as healthcare professionals’ involvement and engagement in implementing quality improvements. This paper highlights the fact that care provision inspired by the "value shop"€ may facilitate professional fulfilment, which further strengthens the potential positive outcomes of the "value shop"€ when utilized in a healthcare setting. © 2020, Christian Gadolin, Thomas Andersson, Erik Eriksson and Andreas Hellström.

Place, publisher, year, edition, pages
Emerald Group Publishing Ltd. , 2020.
Keywords [en]
article, doctor nurse relation, health care quality, human, interview, total quality management
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-15135DOI: 10.1108/IJHG-12-2019-0081Scopus ID: 2-s2.0-85083069775OAI: oai:DiVA.org:hv-15135DiVA, id: diva2:1425595
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2016-01124Available from: 2020-04-21 Created: 2020-04-21 Last updated: 2020-04-24

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