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Exploring brokering situations in an innovation boundary context
Halmstad University, Halmstad.ORCID iD: 0000-0003-4759-8356
University West, School of Business, Economics and IT, Divison of Informatics. (LINA)ORCID iD: 0000-0002-6101-3054
University West, School of Business, Economics and IT, Divison of Informatics. (LINA)ORCID iD: 0000-0002-4333-0371
2011 (English)In: Selected Papers of the Information Systems Research Seminar in Scandinavia:: “IRIS 34 - ICT of Culture – Culture of ICT” / [ed] Judith Molka-Danielsen & Kai Kimppa,, 2011Conference paper, Published paper (Refereed)
Abstract [en]

This paper is based on studies of a living lab process, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. We aim to describe and analyze the dynamics in an innovation boundary context based on a living lab process. An action-oriented research approach was applied and the empirical results are from The Find Project (TFP), with the aim of customizing an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where the three different communities i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD), and iii) next of kin's to demented elderly persons (NOKD) represented the units of analysis. The analysis identified several boundary situations that played a vital role for the innovation process. The contribution of our research to innovation theory is a process model describing the dynamics in an innovation boundary context with regard to boundary objects-in-use as well as to brokering. The research highlights two different levels of brokering: i) product/service brokering; and ii) process brokering.

Place, publisher, year, edition, pages
2011.
National Category
Information Systems, Social aspects Information Systems
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-14558OAI: oai:DiVA.org:hv-14558DiVA, id: diva2:1361783
Conference
IRIS 34 - ICT of Culture – Culture of ICT
Available from: 2019-10-16 Created: 2019-10-16 Last updated: 2019-10-30Bibliographically approved

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Johansson, Lars-OlofLundh Snis, UlrikaSvensson, Lars

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