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Assessing the business value of electronic order-to-payment cycle
University West, School of Business, Economics and IT, Divison of Informatics.ORCID iD: 0000-0002-1421-868X
University West, School of Business, Economics and IT, Divison of Informatics.ORCID iD: 0000-0002-6101-3054
University West, School of Business, Economics and IT, Divison of Informatics.
University West, School of Business, Economics and IT, Divison of Informatics.ORCID iD: 0000-0002-4333-0371
2009 (English)In: ECIS 2009 Proceedings, 2009, article id 50Conference paper, Oral presentation only (Refereed)
Abstract [en]

In this paper, we build an evaluation tool for assessing the business impacts of an electronic order-topayment cycle. Based on a literature review and expert interviews, we formulate a three-stage model which includes performance indicators for electronic order, electronic invoice, and electronic payment processes. In addition, we pinpoint the inter-process linkages. We test the proposed evaluation tool in a business context and find that the impacts of automating the order-to-payment cycle relate closely to cost avoidance. However, a strong emphasis on asset utilization can be observed as well – better use of IT could enhance utilization of existing human resources and capital, affecting company profitability.

Place, publisher, year, edition, pages
2009. article id 50
Keywords [en]
Information systems
National Category
Information Systems, Social aspects
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-14576OAI: oai:DiVA.org:hv-14576DiVA, id: diva2:1361782
Conference
ECIS 2009
Available from: 2019-10-16 Created: 2019-10-16 Last updated: 2019-10-28Bibliographically approved

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Svensson, AnnLundh Snis, UlrikaSvensson, Lars

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