Academics and business professionals currently show a significant interest inunderstanding the management of knowledge and the roles to be played herein byinformation and communication technology (ICT). In this paper we take a closerlook at one of the primary issues raised when supporting the management ofknowledge, how to understand the role of codifying implicit knowledge as opposedto the role of collaboration and networking in processes of knowledge creation.Two exhibits illustrating an unsuccessful and a successful process of knowledgeexploration and exploitation are presented and discussed. It is concluded thatdistinguishing between a cognitive and a community perspective on the managementof knowledge can be enriched by more carefully considering both technologicaland organisational issues.