Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Patientens väntan på akutmottagningen: en litteraturstudie
University West, Department of Health Sciences, Section for nursing - undergraduate level.
University West, Department of Health Sciences, Section for nursing - undergraduate level.
2019 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
Patient's waiting at the Emergency Department : A literature study (English)
Abstract [en]

Background: Overcrowding and long waiting times are common in emergency departments. Organizational problems, staff- and hospital bed shortages leads to long waiting times. A consequence of the long waiting time is that patients' leave without being seen.

Aim: The aim of this study was to understand patient's experiences of waiting at the emergency department.

Method: This is a literature study based on qualitative articles. Ten qualitative articles were included in this study.

Results: The findings in this study revealed three main themes; Being a patient, Meeting with healthcare and The environment at the emergency department. The patients' experience feelings of lack of control, abandonment, frustration and develop different strategies to deal with the waiting time. Patients' describe how they feel ignored and lacking information about waiting times and treatment. The emergency department environment affects the patient's experience during the waiting period.

Conclusion: Improvement measures are needed to improve the environment at the Emergency department to make waiting time easier. The waiting time experience is improved when nurses are present and available to provide support.

Place, publisher, year, edition, pages
2019. , p. 20
Keywords [en]
Emergency department, communication, information, patient experiences, waiting
Keywords [sv]
Akutmottagning, kommunikation, information, patientupplevelser, väntan
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-14032Local ID: EXO502OAI: oai:DiVA.org:hv-14032DiVA, id: diva2:1334819
Subject / course
Nursing science
Educational program
Nursing Programme
Supervisors
Examiners
Available from: 2019-07-22 Created: 2019-07-03 Last updated: 2019-10-04Bibliographically approved

Open Access in DiVA

fulltext(411 kB)3 downloads
File information
File name FULLTEXT01.pdfFile size 411 kBChecksum SHA-512
8bb9c62590a10e0f19c978867df0108c667d1ea167727378ddf56d0726c299a430e4497aea5d787a1ff736102c1d0d6b52293163b763d94f953914718b51bb6b
Type fulltextMimetype application/pdf

By organisation
Section for nursing - undergraduate level
Nursing

Search outside of DiVA

GoogleGoogle Scholar
Total: 3 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 15 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf