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From Digital Fight to Digital Pride in Public Sector: Redefining Professionals' Roles and Work in Public Sector
University West, School of Business, Economics and IT, Divison of Informatics.ORCID iD: 0000-0002-4563-0001
University West, School of Business, Economics and IT, Division of Media and Design.ORCID iD: 0000-0001-6636-055X
University West, School of Business, Economics and IT, Divison of Law, Economics, Statistics and Politics. (LINA)ORCID iD: 0000-0002-0493-8974
2016 (English)In: SIG USE 2016 16th Annual Research Symposium at ASIST 2016: Information Behavior in Workplaces, October 15, Copenhagen, Denmark.: Information Needs Seeking and Use (USE), 2016Conference paper, Poster (with or without abstract) (Other academic)
Abstract [en]

Abstract

The digitalization in the public sector poses challenges for the professionals that have previously not been using digital tools as a part of their everyday practice. Building on three qualitative research projects this study shed light on contradictions and tussles, as well as possibilities related to professionalism in the public sector. The three cases involve different professionals: cancer rehabilitation nurses, municipality communicators, and resident physicians. The paper aims to gain a better understanding of the impact of digitalization efforts on everyday work practices, and the emerging opportunities and challenges of using digital artifacts as a part of professional work. Our findings show how the transition toward digital work practices is pushing the professional boundaries of rooted professionalism in the public sector. The meaning of work and what it means to be a professional profoundly changes. The process of tuning professionalism in the public sector is not straight forward.

Place, publisher, year, edition, pages
2016.
Keywords [en]
Digitalization, public sector, professionalism, boundaries
National Category
Psychology Engineering and Technology Health Sciences
Research subject
Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-13370OAI: oai:DiVA.org:hv-13370DiVA, id: diva2:1279638
Conference
ASIS&T SIG-USE Symposium
Available from: 2019-01-17 Created: 2019-01-17 Last updated: 2019-01-24Bibliographically approved

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Islind, Anna SigridurNorström, LiviaVallo Hult, Helena

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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