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Kontaktsjuksköterskan – på väg mot personcentrerad kommunikation
University West, Department of Health Sciences, Section for health promotion and care sciences.
2018 (Swedish)Independent thesis Advanced level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
Nurse coordinators path towards person-centered communication. (Swedish)
Abstract [en]

Background: Nurse coordinators are today obligated to form a person-centered communication with patients. Studies show that the communication with patients treated for cancer should be created from a sensitivity and a knowledge about different phases of illness and that the nurse coordinator need theory, work experience and systematic reflection to form the communication.

Aim: To describe experiences of cancer nurse coordinators regarding person-centered communication and to headlight needs of work integrated learning related to a person-centered way of working.

Method: A semi-structed interview study was conducted with seven cancer nurse coordinators from three different cancer care units in Västra Götalands region, Sweden. A qualitative content analysis was performed.

Results: The analyze resulted in showing how cancer nurses use their experience working towards a person-centered communication and their thoughts about person-centered care. The result also headlights the nurses thoughts of work integrated learning related to person-centered way of working.

Conclusion: The cancer nurse coordinators used their experience to shape a person-centered communication with the patient. The nurse was supported and developed the work through the support from knowledgeable co-workers. The results show that despite the support and learning trough co-workers, which gave partially development of the work integrated learning, the theoretical knowledge of a person-centered care was at times uncompleted.

Place, publisher, year, edition, pages
2018. , p. 27
Keywords [en]
nurse coordinator, nurse navigator, patient-centered care, nurse-patient communication, person-centered communication, work integrated learning, cancer care, oncology nurse.
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-13081Local ID: EXV810OAI: oai:DiVA.org:hv-13081DiVA, id: diva2:1260069
Subject / course
Nursing science
Educational program
Vårdvetenskap med inriktning mot arbetsintegrerat lärande
Supervisors
Examiners
Available from: 2018-11-14 Created: 2018-11-01 Last updated: 2018-11-14Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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