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Ledarskapets intelligens, empati, stress och resurser att bemästra stress hos personer i chefsposition
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Leadership intelligence, empathy, stress and resources to master stress in chief positions (English)
Abstract [sv]

En person i chefsposition har en viktig roll både gentemot företaget och sina medarbetare. Ronthys teori (2006, 2013) syftar till att belysa hennes syn på begreppet "ledarskapets intelligens" som består av: emotionell intelligens (EQ), rationell intelligens (RQ) och själslig intelligens (SQ). Ett test som avser mäta ledarskapets intelligens har tagits fram; Leadership Intelligence Questionnaire (LIQ). Testet finns nu i version 3; LIQ3. Personer i chefsposition kan delas upp i två typer med hjälp av LIQ3: Ledare och chef. En ledare utmärks av hög emotionell och själslig intelligens, medan en chef av hög rationell. Med utgångspunkt i Ronthys teori syftar denna studie undersöka följande frågeställningar: (a) Kan LIQ3 skilja mellan chefer och ledare utifrån om företaget producerar varor eller inriktar sig på tjänster? (b) Samvarierar EQ och SQ positivt med empati? (c) Skiljer sig den självupplevda stressen åt mellan ledare och chefer enligt LIQ3? (d) Finns det ett positivt samband mellan EQ och användbara copingresurser? Deltagarna var 131 personer i olika chefspositioner (34% kvinnor) från fyra olika organisationer (M = 49 år, SD = 8), varav 18% var högt uppsatta chefer, 62% mellanchefer och 21% gruppledare. Utöver LIQ3 svarade deltagarna på frågeformulär som mäter självupplevd stress, empati och copingresurser. LIQ3 kunde inte skilja mellan chefer och ledare utifrån organisationstyp. EQ och SQ samvarierade positivt med sociala och emotionella copingresurser. Det fanns inga signifikanta skillnader i stressnivå mellan chefer och ledare. Olika aspekter av ledarskapets förmågor uppmärksammas och ifrågasätts i dagens organisationer och dess egenskaper har undersökts och diskuterats i denna studie.

Abstract [en]

A person in chief position plays an important role in respect to both the company and its employees. Ronthy's theory (2006, 2013) aims to highlight her view of the concept of "leadership intelligence" which consists of: emotional intelligence (EQ), rational intelligence (RQ) and mental intelligence (SQ). A test relating to measuring leadership intelligence has been developed; Leadership Intelligence Questionnaire (LIQ). The test is now in version 3; LIQ3. People in the Chief Position can be divided into two types using LIQ3: Leader and Manager. A leader is characterized by high emotional and spiritual intelligence, while a manager of high rationality. Based on Ronthy's theory, this study aims at examining the following issues: (a) Can LIQ3 distinguish between managers and leaders from the point of view of whether the company produces goods or focuses on services? (b) Do EQ and SQ co-exist positively with empathy? (c) Does the self-reliant stress differ between leaders and managers according to LIQ3? (d) Is there a positive link between EQ and useful coping resources? The participants were 131 in different positions (34% women) from four different organizations (M = 49 years, SD = 8), of whom 18% were senior executives, 62% middle managers and 21% group leaders. In addition to LIQ3, participants responded to questionnaires that measure self-perceived stress, empathy and coping resources. LIQ3 could not distinguish between managers and leaders by organizational type. EQ and SQ positively correlated with social and emotional coping resources. There were no significant differences in stress levels between managers and leaders. Various aspects of leadership skills are noted and questioned in today's organizations and its properties have been investigated and discussed in this study.

Place, publisher, year, edition, pages
2018. , p. 22
Keywords [en]
Emotional intelligence, spiritual intelligence, rational intelligence, leader, manager, stress, coping resources, empathy, human leadership, leadership intelligence
Keywords [sv]
Emotionell intelligens, själslig intelligens, rationell intelligens, ledare, chef, stress, copingresurser, empati, medmänskligt ledarskap, ledarskapets intelligens
National Category
Psychology
Identifiers
URN: urn:nbn:se:hv:diva-12393Local ID: EXM500OAI: oai:DiVA.org:hv-12393DiVA, id: diva2:1211335
Subject / course
Psychology
Educational program
Course
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Available from: 2018-05-31 Created: 2018-05-30 Last updated: 2018-05-31Bibliographically approved

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