Background LGBTQ-persons have been treated differently in both society and health care throughout the history. Just a few years ago it was illegal to be gay. Today the attitudes have changed toward an openness and positive society, but does that mean that LGBTQ-persons get the same treatment in the health care? Aim The aim of this study is to illuminate LGBTQ-patients' experiences when encountering health care. Method A literature study method was used for this study. Results Six themes emerged, feeling of not being able to influence, feeling different, feeling offended, feeling of uncertainty, feeling welcome and feeling understood. Both positive and negative result were found. Ways to include and welcome these patients emerged. Understanding and compassionate personnel gave LGBTQ-patients a positive experience when they accepted the patient's lifestyle. Conclusion Specific LGBTQ knowledge and education among healthcare professionals is needed to encounter LGBTQ- persons with dignity.