With the diversity and increasing use of different information and communication technologies (ICT) in the educational sector, new pedagogic approaches are also being introduced and have had a major impact on the educational sector, focusing on different perspective including improved educational methods and in both schools and homes, information and communication technologies (ICT) are widely seen as enhancing learning, fulfilling their rapid diffusion and acceptance throughout developed societies. But the need to utilize ICT tools to support and guide educators in finding the right support for students with special individual needs is still a challenge, investigating different challenges that are presented to teachers in their working environment is an ongoing matter. One of these challenges that teacher face frequently is creating an inclusive environment. An “inclusive education” is a process of strengthening the capacity of the education system to reach out to all learners involved. It changes the education in content, approaches, structures and strategies, with a common vision that covers all children of the appropriate age range. Inclusion is thus seen as a process of addressing and responding to the diversity of needs of all children. Therefore an inclusive education system can only be created if schools become more inclusive, in other words, if they become better at educating all children in their communities with their individual needs. Therefore, creative forms of communication should be encouraged to promote personalized care, hence the focuses of this research is to investigate the use of data process flow map with the aim to guide the teacher towards an inclusive way of thinking.